WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help.
For more information, visit
www
. o wner .f or d . c om .
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding knee
airbags and rear inflatable seatbelts, or
activates the fuel pump shut-off, your
vehicle may be able to contact emergency
services by dialing 911 through a paired and
connected Bluetooth®-enabled phone.
Not all crashes will deploy an airbag or
activate the fuel pump shut-off. If a
connected cell phone sustains damage or
loses its connection to SYNC during a
crash, SYNC will search for and try to
connect to a previously paired cell phone.
SYNC will then attempt to call the
emergency services.
Before making the call:
• SYNC provides about 10 seconds to
cancel the call. If you fail to cancel the
call, SYNC attempts to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call
911, to cancel the call, press Cancel on
your screen or press and hold the
phone button on your steering wheel."
If you do not cancel the call and SYNC
makes a successful call a pre-recorded
message plays for the 911 operator. The
occupants in your vehicle are able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately because not all 911 systems
are capable of receiving this information
electronically.
During an emergency call the system
transmits vehicle data to the emergency
service. EMERGENCY CALL
REQUIREMENTS WARNING:
Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional. WARNING:
Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly. WARNING:
Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
• SYNC is powered and working properly
at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
before the incident.
• You must pair and connect a
Bluetooth®
enabled and compatible
cell phone to SYNC.
• A connected
Bluetooth® enabled
phone must have the ability to make
and maintain an outgoing call at the
time of the incident.
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(If Equipped)
Tablet stand.
A
Tool inset.
B
Clamp pocket.
C
Standard and metric ruler.
D
Cup holder.
E
Tailgate anchors.
F The tailgate work surface contains clamp
pockets that allows you to secure work
material.
Note:
Damage could occur to the tailgate
if you overload the vertical clamp arm in any
direction.
Note: When you finish using the tailgate
work surface, make sure you remove all of
your belongings, then close the tailgate.
TAILGATE – TROUBLESHOOTING
TAILGATE – INFORMATION MESSAGES Action
Message
Reminder to check the tailgate due to it recently being opened
from the remote control or the button on the instrument panel
while the vehicle is on and the transmission is not in Park (P).
Check Tailgate Ajar
You must clear the message using the steering wheel controls.Repeatedly closing the tailgate will not clear the message.
Reminder to check if tailgate is closed securely. If message persists contact an authorized dealer.
Power Tailgate System
Fault Service Now
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WHAT ARE THE INCLINATION
SENSORS (If Equipped)
The inclination sensor is designed to detect
an attempt to raise your vehicle, for
example to remove a wheel or to tow it
away.
ARMING THE ANTI-THEFT ALARM
SYSTEM
The alarm is ready to arm when your
vehicle is switched off.
Lock your vehicle with your remote control
to arm the alarm.
DISARMING THE ANTI-THEFT
ALARM SYSTEM
Disarm the alarm by performing any of the
following actions:
• Unlock the doors or luggage
compartment with the remote control.
• Switch your vehicle on or start your
vehicle.
ANTI-THEFT ALARM SYSTEM
SETTINGS
(IF EQUIPPED)
WHAT ARE THE ALARM SECURITY
LEVELS
You can select two levels of alarm security,
motion sensors on and motion sensors off.
Motion Sensors On
Motion sensors on is the standard setting. In motion sensors on, all equipped sensors
are on when you arm the alarm.
Note:
Do not arm the alarm with motion
sensors on if passengers, animals or other
moving objects are inside your vehicle.
Motion Sensors Off
In motion sensors off, the interior sensor
and the inclination sensor are off when you
arm the alarm.
All the other equipped sensors activate
when you arm the alarm in this mode.
SETTING THE ALARM SECURITY
LEVEL
1. Press
Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Press
Alarm System.
4. Press
Motion Sensors.
5. Press a setting.
WHAT IS ASK ON EXIT
You can choose which level of security you
require after you switch the ignition off.
Note: If you do not choose a setting, the
system defaults to all sensors.
SWITCHING ASK ON EXIT ON AND
OFF
1. Press
Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Press
Alarm System.
4. Switch
Ask on Exit on or off.
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ADJUSTING THE STEERING
WHEEL - VEHICLES WITH:
POWER ADJUSTABLE
STEERING COLUMN
WARNING: Do not adjust the
steering wheel when your vehicle is
moving.
Note: Make sure that you are sitting in the
correct position. See
Sitting in the Correct
Position (page 190). Press the top or bottom of the control to
move the steering wheel up or down.
Press the front or rear of the control to
move the steering wheel in or out.
You can save and recall the steering wheel
position with the memory function.
See
Recalling a Preset Position (page 204). ADJUSTING THE STEERING
WHEEL - VEHICLES WITH:
MANUAL ADJUSTABLE
STEERING COLUMN WARNING:
Do not adjust the
steering wheel when your vehicle is
moving.
Note: Make sure that you are sitting in the
correct position. See
Sitting in the Correct
Position (page 190). 1. Unlock the steering column.
2. Adjust the steering wheel to the
position you prefer.
3. Lock the steering column.
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RESETTING THE STOPPING
POSITION - VEHICLES WITH:
POWER ADJUSTABLE
STEERING COLUMN
Note:
The steering wheel stops when it
detects an obstruction. This sets a new
stopping position.
To reset the steering column to its normal
stopping position:
1. Confirm there is nothing obstructing the motion of the steering column.
2. Press and hold the steering column control until the steering column stops
moving.
3. Press the steering column control again.
Note: The steering column may start to
move again.
4. When the steering column stops, continue holding the control for a few
seconds.
5. Repeat for each direction, as necessary.
HORN Press on the center of the
steering wheel near the horn icon
to activate the horn.
SWITCHING THE HEATED
STEERING WHEEL ON AND OFF
- VEHICLES WITH: HEATED
STEERING WHEEL To activate the heated steering
wheel, press the button on the
climate control unit. On some vehicles, an indicator on the
button illuminates when the heated
steering wheel is on.
Note:
A sensor regulates the temperature
of the steering wheel.
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EXTERIOR LAMPS
SWITCHING THE TURN SIGNAL
LAMPS ON AND OFF
Push the lever up or down to
switch the turn signal lamps on.
Set the lever to the middle position to
switch the turn signal lamps off.
Note: Tap the lever up or down to make the
turn signal lamps flash three times.
HOW DO CORNERING LAMPS
WORK (If Equipped)
The cornering lamps illuminate the inside
of a corner when you are turning the
steering wheel or when you switch the turn
signal lamps on. They turn on when the
vehicle speed is below 25 mph (40 km/h).
Note: Only the cornering lamp on the side
your vehicle is turning illuminates.
Note: Cornering lamps do not operate if
you switch the front fog lamps on. Headlamp beam.
A
Cornering lamp beam.
B
SWITCHING THE DAYTIME
RUNNING LAMPS ON AND OFF -
VEHICLES WITH: CONFIGURABLE
DAYTIME RUNNING LAMPS WARNING:
The daytime running
lamps system does not activate the rear
lamps and may not provide adequate
lighting during low visibility driving
conditions. Make sure you switch the
headlamps on, as appropriate, during all
low visibility conditions. Failure to do so
may result in a crash.
1. Press
Settings on the touchscreen.
2. Press
Vehicle Settings.
3. Press
Lighting.
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Battery
It illuminates when you switch
the ignition on.
If it illuminates when the engine
is running, this indicates your vehicle
requires service. Have your vehicle
checked as soon as possible.
Brake System It illuminates when you apply the
parking brake and the ignition is
on. If it illuminates when your
vehicle is moving, make sure the
parking brake is released. If the
parking brake is released, this
indicates low brake fluid level or the brake
system requires service. Have your vehicle
checked as soon as possible.
Note: Indicators may vary depending on
region.
Door Ajar It illuminates when you switch
the ignition on and remains on if
any door is open.
Electric Parking Brake It illuminates or flashes when the
electric parking brake requires
service.
Engine Coolant Temperature If it illuminates, safely stop your
vehicle and switch the vehicle
off.
Fasten Seatbelt It illuminates and a tone sounds
until you fasten the seatbelts. Hood Ajar It illuminates when the ignition
is on and the hood is not
completely closed.
Low Fuel Level It illuminates when the fuel level
is low.
Low Tire Pressure It illuminates when your tire
pressure is low. If illuminated,
check your tire pressure as soon
as possible. If it begins to flash at any time,
have the system checked as soon as
possible.
Low Washer Fluid Level It illuminates when the washer
fluid is low.
Oil Pressure It illuminates when the engine
oil pressure is low.
Powertrain Malfunction, Reduced
Power, Electronic Throttle Control,
Check 4X4 Illuminates when the powertrain
or four-wheel drive require
service. Have the system
checked as soon as possible.
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Four-Wheel Drive
See Four-Wheel Drive (page
269).
Note: Some indicators appear different
depending on vehicle options.
Front Airbag See
Airbags (page 70).
Front Fog Lamp See
Switching the Front Fog
Lamps On and Off (page 148).
High Beam See
Using the High Beam
Headlamps (page 145).
Hill Descent See Hill Descent Control
(page
309).
Lamps On See
Exterior Lighting Control
(page 145).
Ready to Drive See
Hybrid Electric Vehicle
Information (page 241). Reverse Brake Assist See
Reverse Braking Assist
(page 292).
Stability Control and Traction
Control See
Traction Control (page
298). See Stability Control
(page 300).
Turn Signal Lamps See Switching the Turn Signal
Lamps On and Off
(page 147).
Tow Haul See Towing a Trailer (page
403).
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