WHAT IS AUTO-START-STOP
The system helps reduce fuel consumption
by stopping and restarting the engine when
your vehicle has stopped. The engine
restarts when you release the brake pedal.
In some situations, your vehicle could
restart before you release the brake pedal,
for example:
• To maintain interior comfort.
• To recharge the battery.
AUTO-START-STOP
PRECAUTIONS
WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you leave your vehicle. Failure to follow
this instruction could result in personal
injury or death.
WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death.
SWITCHING AUTO-START-
STOP ON AND OFF
The system turns on when you switch the
ignition on.
Press the button to switch the
system off.
Note: OFF illuminates in the switch. Note:
Deactivating the system using the
button lasts only one key cycle.
Press the button again to switch the
system back on.
Note: The system turns off if it detects a
malfunction. If the system malfunctions,
have your vehicle checked as soon as
possible.
STOPPING THE ENGINE
Stop your vehicle, keep your foot on the
brake pedal and the transmission in drive
(D).
Note: Power assist steering turns off when
the engine stops.
RESTARTING THE ENGINE
Release the brake pedal or press the
accelerator pedal.
A message appears in the information
display if the system requires you to take
action.
AUTO-START-STOP
INDICATORS
WARNING: The system may
require the engine to automatically
restart when the auto-start-stop
indicator illuminates green or flashes
amber. Failure to follow this instruction
could result in personal injury.
The Auto-Start-Stop indicator
illuminates green when the
engine stops. It flashes amber
and a message appears when you need to
take action.
184
Auto-Start-Stop
AUTO-START-STOP –
FREQUENTLY ASKED QUESTIONS
Why does the engine not always
stop when I expect it to?
The system is designed to work in a way
that complements other vehicle systems,
allowing them to operate at optimum
performance.
The system does not stop the engine if:
• The driver door is open.
• Your vehicle is at high altitude.
• The heated windshield is on.
• The engine is warming up.
• The outside temperature is too low ortoo high.
• The battery charge is low.
• The battery temperature is outside the optimal operating range.
• The engine is required to run to maintain interior climate and reduce
fogging.
Why does the engine sometimes
restart when I do not expect it to?
The system is designed to work in a way
that complements other vehicle systems,
allowing them to operate at optimum
performance.
The system restarts the engine if:
• You switch the heated windshield on.
• You switch maximum defrost on.
• Your vehicle starts to roll downhill inneutral.
• The engine is required to run to maintain adequate brake system
assistance.
• The engine is required to run to maintain interior climate and reduce
fogging.
Can I permanently switch the
system off?
No. The system plays an important role in
reducing the fuel consumption and the CO
2emissions.
Will the frequent engine starts
cause parts to wear out?
Your vehicle has an enhanced battery and
starter motor that are designed for the
increased number of engine starts.
186
Auto-Start-Stop
WHAT IS THE HIGH VOLTAGE
BATTERY
The high voltage battery is a highly
sophisticated lithium ion battery system,
used to store electrified energy to power
the vehicle.
HIGH VOLTAGE BATTERY
PRECAUTIONS
WARNING: This battery pack
should only be serviced by an authorized
electric vehicle technician. Improper
handling can result in personal injury or
death.
WARNING: Keep your hands and
clothing clear of the cooling fan.
WARNING: Apply the parking
brake, shift into park (P), switch the
ignition off and remove the key before
you open the hood or have any service
or repair work completed. If you do not
switch the ignition off, the engine could
restart at any time. Failure to follow this
instruction could result in personal injury
or death.
WARNING: Do not touch the
electronic ignition system parts after you
have switched the ignition on or when
the engine is running. The system
operates at high voltage. Failure to
adhere to this warning could result in
serious personal injury or death.
Your vehicle consists of various
high-voltage components and wiring. All
of the high-voltage power flows through
specific wiring assemblies labeled as such
or covered with a solid orange convolute,
or orange striped tape, or both. Do not
come in contact with these components.
199
High Voltage Battery (If Equipped)
WHAT IS AC CHARGING
AC charging is the preferred method of
charging. AC charging preserves the health
of the battery for longer battery life.
CHARGING YOUR VEHICLE
PRECAUTIONS
WARNING: In Canada, do not use
the 120 volt convenience cord in
commercial garages.
WARNING: This equipment has
arcing or sparking parts. Do not expose
to flammable vapors. Position this
equipment at least 18 in (450 mm)
above the floor.
WARNING: The AC wall plug must
fit firmly into the AC outlet. If the
connection feels loose, worn or the AC
outlet is damaged, please have a
qualified electrician replace the AC
outlet. Using a convenience cord with a
worn outlet may cause burns, property
damage and increase the risk of electric
shock.
WARNING: Do not use the 120 V
convenience cord with an extension cord,
two-prong adapter, surge protector,
timer or other adapter.
WARNING: Do not allow charging
equipment to be immersed in water or
liquids. Failure to follow this warning
could result in fire, serious personal injury
or death.
WARNING: Do not attempt to open
the charging equipment. Failure to follow
this instruction could result in personal
injury, death or property damage.
WARNING: Do not use the charging
equipment if it is faulty or has been
damaged. Failure to follow this
instruction could result in personal injury,
death or property damage.
WARNING: You risk death or
serious injury to yourself and others if you
do not follow the instruction highlighted
by the warning symbol. Failure to follow
the specific warnings and instructions
could result in personal injury.
WARNING: Install charging
equipment in compliance with local
regulations. Failure to follow this warning
could result in fire, serious personal injury
or death.
WARNING: Do not use an
ungrounded wall outlet. If you suspect
that the wall outlet is not properly
grounded, have a qualified electrician
inspect the wall outlet. Failure to follow
this instruction could result in personal
injury or death.
WARNING: Do not modify the
convenience cord plug. If the
convenience cord plug does not properly
fit into the wall outlet, have a qualified
electrician install the correct wall outlet.
Failure to follow this instruction could
result in personal injury or death.
CHARGING EQUIPMENT
• Read all the instructions before using this product.
• Supervise this device when in use around children.
• Do not put fingers into the electric vehicle connector.
200
Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV)
(If Equipped)
E295258
Note: Do not force the charge port door
open or closed. Forcing the door open or
closed damages the charge port.
CHARGE PORT INDICATORS
The charge status indicator around the
charge port indicates the charge status of
the high voltage battery in your vehicle.
Divided into five zones, the charge status
indicator displays the state of charge in 20
percent increments.
We use the color white as a courtesy light
to help with plugging in and to
acknowledge actions such as plugging in,
unplugging or pressing the charge times
button.
We use the color blue when you plug the
vehicle in and are either charging or waiting
to charge.
We use the color orange to indicate charge
faults.
The charge status indicator displays how
far along the charge is:
• When the bottom zone is pulsing, the charge is between 0-20 percent.
• When the bottom zone illuminates and the next is pulsing, the charge is
between 20-40 percent. • When two zones illuminate and the
next is pulsing, the charge is between
40-60 percent.
• When three zones illuminate and the next is pulsing, the charge is between
60-80 percent.
• When four zones illuminate and the top zone is pulsing, the charge is between
80-100 percent.
• When all zones illuminate, the charge is 100 percent.
E301E301E301E301E301E301E301301330133019719719719719719719719797197
80%-100% state of charge.
A.
60%-80% state of charge.
B.
40%-60% state of charge.
C.
20%-40% state of charge.
D.
0%-20% state of charge.
E.
Note: When charging stops, the charge
status indicator shows all the completed
zones solidly lit up in a blue color for 30
seconds before turning off. For example, if
charging stops at 70 percent, then the
bottom three zones light up solidly to
indicate a battery charge level of at least
60 percent but less than 80 percent.
Charging stops when complete or when
paused due to preferred charge settings or
charge station actions.
204
Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV)
(If Equipped)
Note:If the charge status indicator does
not light up or pulse after plugging in, please
verify that the charge port light setting is On.
If you do not wish to have the charge status
indicator light up at all while charging, then
you can switch it Off. See charge port light
under vehicle settings on your touchscreen.
See SYNC™ 3 (page 431).
AC CHARGING
CONNECTING THE CHARGER
E306676To charge the high-voltage battery:
1. Put the vehicle in park (P).
2. Press the center right edge of the
charge port door and then release to
open the door.
3. Plug the charging coupler into the charge port receptacle on your vehicle.
Make sure the button clicks confirming
that you have completely engaged the
coupler.
E295257E295257E29529522295229292929295295955295295292952992952295295995225725722577222557257257257225257252572572557
4. Verify that the cord acknowledgmentfeature activates. This indicates the
beginning of a normal charge cycle.
The charge status indicator lights up
each zone alternately from bottom to
top and from bottom to top again. 5. If using a charging station, follow the
instructions on the charge station to
begin the charging process.
E306677
Note: You can identify charging faults by
the color orange on the charge status
indicator. Faults can occur within the vehicle
charging system or outside the vehicle, such
as with the charge cord, charge station or
electrical supply.
Note: If the system detects a fault in the
vehicle charging system at any point in a
charge cycle, the entire charge status
indicator lights up solidly in an orange color
for 30 seconds and then turns off. If this
happens, unplug the charging coupler and
then plug it back into the charge port
receptacle. If the problem persists, have
your vehicle checked as soon as possible.
Note: If the system detects a fault outside
the vehicle, such as with the charge station
or charge cord, the entire charge status
indicator flashes continuously for 30
seconds and then turns off. If this happens,
check the charge cord and the charge
station or electrical supply.
Note: Put your vehicle in park (P) to charge,
and for the charge status indicator to
illuminate.
Locking the Charging Coupler
95 5E295451E295451
205
Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV)
(If Equipped)
Note:You need a padlock or a combination
lock with a shackle diameter of 0.2 in
(5 mm) or less, and the straight portion of
the shackle of 1.0 in (25.4 mm) of length or
more.
1. Insert the lock through the hole in the charging coupler button.
2. Lock the padlock or combination lock.
STOPPING CHARGING
1. If you have installed a padlock or combination lock, then remove it.
2. Press the button on the charging coupler.
3. While holding the button, remove the charging coupler from the charge port
receptacle.
E295444E295444E295444
4. Press the center right edge of thecharge port door to close.
Note: Do not pull the wall plug from the
wall when your vehicle is charging. Doing so
could damage the outlet and the cord.
SETTING THE CHARGING
SCHEDULE AND
PREFERENCES
E306678
Note: Select charge settings on the home
page of the touchscreen or under the vehicle
settings menu to access charge preferences.
See SYNC™ 3 (page 431).
Charging may not begin upon plugging in
if you have set up preferred charge times
for this vehicle location. Your vehicle could
delay charging to take advantage of
off-peak electricity rates. Your vehicle
optimizes the charge schedule to be
complete by your next departure time.
When waiting to charge, plugged in and
not currently charging, the charge status
indicator shows the present state of charge
of the high voltage battery by lighting up
all completed zones for 30 seconds before
turning off. For example, if the battery is at
70 percent charge then the bottom three
zones solidly light up to indicate a battery
charge level of at least 60 percent but less
than 80 percent. When the current state
of charge is less than 20 percent, none of
the zones light up.
Note: When your vehicle is waiting to
charge, the charge status indicator turns off
30 seconds after displaying the present
state of charge. When your vehicle begins
charging, the charge status indicator turns
on and displays the status of the charge, as
described above.
206
Charging Your Vehicle - Plug-In Hybrid Electric Vehicle (PHEV)
(If Equipped)
CHARGING YOUR VEHICLE –
FREQUENTLY ASKED QUESTIONS
Why does my vehicle have a hum or fan
noise when charging?A hum or a fan noise could be present
when charging the high voltage
battery. This is a normal operation as
your vehicle is keeping the battery cool
while charging.
208
Charging Your Vehicle - Plug-In Hybrid Electric Vehicle(PHEV)
(If Equipped)