PLUG-IN HYBRID ELECTRIC
VEHICLE DRIVE MODES
SELECTING A PLUG-IN HYBRID
ELECTRIC VEHICLE DRIVE MODE
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Your vehicle contains selectable electric
vehicle (EV) modes. Press the button on
the center console to change the mode.
Depending on your drive mode selection
some EV modes may not be available. EV
Now and EV Later modes are only
available when you have electric-only
driving range available.
AUTO EV
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This mode provides an
automatic use of high voltage
battery power during the drive,
staying in electric mode when possible and
running the engine when needed.
EV CHARGE
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This mode uses your vehicle's
engine to charge the high voltage
battery versus plugging the
vehicle into a utility grid. The electric range gained through the EV
Charge allows you to switch to Auto EV or
EV Now for full electric operation later in
your drive. The battery cannot completely
charge to 100% when in EV Charge mode.
This is to allow for full operation of the
regenerative braking system. When the
battery reaches its EV Charge limit, the
vehicle remains in EV Charge mode and
maintains that charge level, until you select
another EV Mode, or until you switch your
vehicle off.
When you enable EV Charge, a white EV
Charge icon appears in the information
display.
EV Charge resets to Auto EV when you
switch off your vehicle. You may select EV
Charge again using the EV button during
your next drive.
EV LATER
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In EV Later, your vehicle runs on
the engine as needed and saves
most of the available electric
range for later use in Auto EV or EV Now
mode.
For example, your initial drive is at high
speeds on open roads, but later your drive
is at low speeds in an urban area where
electric only driving is most efficient. In this
case, you can select EV Later for the higher
speed portion of your trip and then select
Auto EV or EV Now for the urban portion.
When you enable EV Later, a white EV
Later icon appears in the information
display. EV Later resets to Auto EV when
you switch off your vehicle. You may select
EV Later again using the EV button during
your next drive.
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Drive Mode Control
When you select EV Later with the vehicle
fully charged or near fully charged, some
electric-only driving range is used to
discharge the battery. This is to allow for
full operation of the regenerative braking
system.
EV NOW
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This mode provides an electric
only driving experience. Do not
use EV Now when towing a
trailer. The electric drive system is not
designed for towing. An EV Now
information on demand screen appears.
This screen allows you to enable your
engine while in EV Now mode.
Your vehicle could accelerate slower and
the top speed could be lower than when
in Auto EV mode.
You can enable your engine at any time by
using one of the following methods:
• Press the OK button on the steering wheel when viewing the EV Now
information on demand screen. Your
vehicle enables the engine as needed
and returns to EV Now mode when no
longer needed.
• Fully press the accelerator pedal. A pop-up message appears. Press the
OK button on the steering wheel to
enable the engine. When the engine is
no longer needed, your vehicle returns
to EV Now. The message disappears if
you release the accelerator pedal.
• Press the EV button. This exits EV Now mode and permits engine operation.
To return to EV Now mode, select it
again using the EV button. Your vehicle could enter Engine Enabled
mode if system conditions require it. A
message displays if this occurs. This is a
normal function of the system and your
vehicle returns to EV Now mode when
possible.
When you enable EV Now mode, a blue EV
Now icon appears in the information
display. If your vehicle is in Engine Enabled
mode, the EV Now icon is amber. EV Now
exits when your available electric range
reaches zero.
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Drive Mode Control
ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
• 24 hours a day, seven days a week.
• For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
• A flat tire change with a good spare (except vehicles supplied with a tire
inflation kit).
• Battery jump start.
• Lock-out assistance (key replacement cost is the customer's responsibility).
• Fuel delivery — independent service contractors, if not prohibited by state,
local or municipal law, shall deliver up
to 2 gal (8 L) of gasoline or 5 gal (20 L)
of diesel fuel to a disabled vehicle.
Roadside assistance limits fuel delivery
service to two no-charge occurrences
within a 12-month period.
• Winch out — available within 100 ft (30 m) of a paved or county
maintained road, no recoveries. • Towing — independent service
contractors, if not prohibited by state,
local or municipal law, shall tow Ford
eligible vehicles to an authorized dealer
within 35 mi (56 km) of the
disablement location or to the nearest
authorized dealer. If a member
requests a tow to an authorized dealer
that is more than 35 mi (56 km) from
the disablement location, the member
shall be responsible for any mileage
costs in excess of 35 mi (56 km).
• Roadside Assistance includes up to $200 for a towed trailer if the disabled
eligible vehicle requires service at the
nearest authorized dealer. If the towing
vehicle is operational but the trailer is
not, then the trailer does not qualify for
any roadside services.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673.
If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km). To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
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Crash and Breakdown Information
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This
program is eligible within Canada or the
continental United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at www
.ford.ca.
HIGH VOLTAGE BATTERY
VEHICLE PRECAUTIONS -
HYBRID ELECTRIC VEHICLE
(HEV)
In the event of damage or fire involving an
electric vehicle or hybrid-electric vehicle:
• Assume the high-voltage battery and
associated components are energized
and fully charged.
• Exposed electrical components, wires and high-voltage batteries present
potential high-voltage shock hazards.
• Venting high-voltage battery vapors are potentially toxic and flammable.
• Physical damage to the vehicle or high-voltage battery could result in
immediate or delayed release of toxic,
flammable gases and fire. Vehicle information and general safety
practices include reviewing the owner's
manual and becoming familiar with your
vehicle's safety information and
recommended safety practices.
Crashes
A crash or impact significant enough to
require an emergency response for
conventional vehicles would also require
the same response for an electric or
hybrid-electric vehicle.
If Possible:
1. Move your vehicle to a safe, nearby
location and remain on the scene.
2. Roll down the windows before you switch your vehicle off.
3. Place your vehicle in park (P), set the parking brake, switch off the vehicle,
activate the hazard flashers and move
your key(s) at least 16 ft (5 m) away
from the vehicle.
Always:
• Call emergency assistance if needed and advise that an electric or
hybrid-electric vehicle is involved.
• Avoid contact with leaking fluids and gases, and remain out of the way of
oncoming traffic until emergency
responders arrive.
• When emergency responders arrive, tell them that the vehicle involved is an
electric vehicle or hybrid-electric
vehicle.
Fires
As with any vehicle, call emergency
assistance immediately if you see sparks,
smoke or flames coming from the vehicle.
Remain a safe distance from the vehicle
and try to stay clear of the smoke.
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Crash and Breakdown Information
1. Exit the vehicle immediately.
2. Advise emergency assistance that anelectric or hybrid-electric vehicle is
involved.
3. As with any vehicle fire, do not inhale smoke, vapors or gas from the vehicle,
as they may be hazardous.
Post-Incident
1. Do not store a severely damagedvehicle with a lithium-ion battery inside
a structure or within 49 ft (15 m) of any
structure or vehicle.
2. Make sure that passenger and luggage compartments remain ventilated.
3. Call emergency assistance if you observe leaking fluids, sparks, smoke
or flames, or hear gurgling or bubbling
from the high-voltage battery.
SWITCHING THE HAZARD
FLASHERS ON AND OFF
The hazard flashers operate when the
ignition is in any position, or if the key is not
in the ignition. The battery loses charge
and may have insufficient power to restart
your vehicle if your vehicle is in use or if the
key is not in the ignition.
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The flasher control is on the instrument
panel. Use your hazard flashers when your
vehicle is creating a safety hazard for other
road users.
Switch the hazard flashers on and all front
and rear direction indicators flash.
Press the button again to switch them off.
JUMP STARTING THE VEHICLE
JUMP STARTING PRECAUTIONS
WARNING: Batteries normally
produce explosive gases which can
cause personal injury. Therefore, do not
allow flames, sparks or lighted
substances to come near the battery.
When working near the battery, always
shield your face and protect your eyes.
Always provide correct ventilation.
WARNING: Keep batteries out of
reach of children. Batteries contain
sulfuric acid. Avoid contact with skin,
eyes or clothing. Shield your eyes when
working near the battery to protect
against possible splashing of acid
solution. In case of acid contact with skin
or eyes, flush immediately with water for
a minimum of 15 minutes and get prompt
medical attention. If acid is swallowed,
call a physician immediately.
WARNING: Use only adequately
sized cables with insulated clamps.
WARNING: Make sure that the
cables are clear of any moving parts and
fuel delivery system parts.
WARNING: Connect batteries with
only the same nominal voltage.
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Crash and Breakdown Information
WARNING: If the engine is running
while the hood is open, stay clear of
moving engine components. Failure to
follow this warning could result in serious
personal injury or death.
Do not attempt to push-start an automatic
transmission vehicle. This could cause
transmission damage.
Do not disconnect the battery of the
disabled vehicle. This could damage your
vehicle's electrical system.
PREPARING THE VEHICLE
Use only a 12 volt supply to start your
vehicle.
Park the booster vehicle close to the hood
of the disabled vehicle, making sure the
two vehicles do not touch.
JUMP STARTING THE VEHICLE -
EXCLUDING: PLUG-IN HYBRID
ELECTRIC VEHICLE (PHEV)
Connecting the Jumper Cables
WARNING: Do not connect the
negative jumper cable to any other part
of your vehicle. Use the ground point.
Note: If you are using a jump pack or
booster box, follow the manufacturer's
instructions.
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2
1
3
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1. Pull the red rubber boot backward. Connect the positive (+) jumper cable
to the positive (+) terminal of the
discharged battery.
2. Connect the other end of the positive (+) jumper cable to the positive (+)
terminal of the booster vehicle battery.
3. Connect the negative (-) jumper cable to the negative (-) terminal of the
booster vehicle battery.
4. Make the final connection of the negative (-) jumper cable to an
exposed metal part of the disabled
vehicle's engine, as shown in the
following illustration, away from the
battery and fuel injection system, or
connect the negative (-) jumper cable
to a ground connection point if
available.
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Crash and Breakdown Information
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Starting the Engine
1. Start the engine of the booster vehicleand moderately rev the engine, or
gently press the accelerator to keep
the engine speed between 2000 and
3000 RPM, as shown in your
tachometer.
2. Start the engine of the disabled vehicle.
3. Once you start the disabled vehicle, run both vehicle engines for an additional
three minutes before disconnecting the
jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected.
Note: Do not switch the headlamps on
when disconnecting the cables. The peak
voltage could blow the bulbs.
JUMP STARTING THE VEHICLE -
PLUG-IN HYBRID ELECTRIC
VEHICLE (PHEV)
Connecting the Jumper Cables
WARNING: Do not connect the
negative jumper cable to any other part
of your vehicle. Use the ground point.
Note: If you are using a jump pack or
booster box, follow the manufacturer's
instructions.
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2
1
3
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1. Pull the red rubber boot backward. Connect the positive (+) jumper cable
to the positive (+) terminal of the
discharged battery.
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Crash and Breakdown Information
2. Connect the other end of the positive(+) jumper cable to the positive (+)
terminal of the booster vehicle battery.
3. Connect the negative (-) jumper cable to the negative (-) terminal of the
booster vehicle battery.
4. Make the final connection of the negative (-) jumper cable to an
exposed metal part of the disabled
vehicle's engine, as shown in the
following illustration, away from the
battery and fuel injection system, or
connect the negative (-) jumper cable
to a ground connection point if
available.
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Starting the Engine
1. Start the engine of the booster vehicleand moderately rev the engine, or
gently press the accelerator to keep
the engine speed between 2000 and
3000 RPM, as shown in your
tachometer.
2. Start the engine of the disabled vehicle.
3. Once you start the disabled vehicle, run both vehicle engines for an additional
three minutes before disconnecting the
jumper cables.
Removing the Jumper Cables
Remove the jumper cables in the reverse
order that they were connected. Note:
Do not switch the headlamps on
when disconnecting the cables. The peak
voltage could blow the bulbs.
POST-CRASH ALERT SYSTEM
WHAT IS THE POST-CRASH
ALERT SYSTEM
The system helps draw attention to your
vehicle in the event of a serious impact.
HOW DOES THE POST-CRASH
ALERT SYSTEM WORK
The system is designed to turn the hazard
flashers on and to intermittently sound the
horn in the event of a serious impact that
deploys an airbag or the seatbelt
pretensioners.
POST-CRASH ALERT SYSTEM
LIMITATIONS
Depending on applicable laws in the
country your vehicle was built for, the horn
does not sound in the event of a serious
impact.
SWITCHING THE POST-CRASH
ALERT SYSTEM OFF
Press the hazard flasher switch or the
unlock button on the remote control to
switch the system off.
Note: The alert turns off when the vehicle
battery runs out of charge.
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Crash and Breakdown Information