2022 FORD ESCAPE Owners Manual

SYNC System Reset
The SYNC system in your vehicle has System Reset feature that can be performed if
the function of a SYNC feature is lost. This reset is intended to restore functionality and will not erase any information previously stored in the system (Such as paired devices, phonebook, call history, text messages, or user settings). To perform a System Reset,press and hold the Seek Up (>>) button while pressing and holding the Radio Power button. Release both buttons after 2-3 seconds. Please allow a few minutes for thereset to complete. After a few minutes has passed you can resume using the SYNC system.
430
SYNC™ (If Equipped)

GENERAL INFORMATION
WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
About SYNC
The system allows you to interact with the
entertainment, information and
communication systems on your vehicle
using voice commands and a touchscreen.
The system provides easy interaction with
audio, phone, navigation, mobile apps and
settings.
Note: You can switch the system on and
use it for up to an hour without switching
the ignition on.
Note: You can use the system after you
switch the ignition off for up to 10 minutes
or until you open a door.
Note: For your safety, some features are
speed-dependent. Their use is limited to
when your vehicle speed is less than 3 mph
(5 km/h).
Using the Touchscreen
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Status bar.
A
Home screen.
B
Clock. See Settings (page 464).
C
Outside air temperature.
D
Feature bar.
E
Status Bar
Cell phone microphone muted.
Audio system muted.
Software update installed.
Wi-Fi connected.
Cell phone roaming.
Text message received.
431
SYNC™ 3 (If Equipped)

Automatic crash notification
system off.
Cell phone network signal
strength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle location
sharing on.
Wireless charger active.
Feature Bar
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Select to use the radio, a USB, a
media player or a Bluetooth®
device. See Entertainment
(page 440).
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Select to adjust climate settings
See Manual Climate Control
(page 137).
Select to make calls and access
the phonebook on your cell
phone. See Phone (page 450).
Select to use the navigation
system. See Navigation (page
452).
Select to search for and use
compatible apps on your iOS or
Android device. See Apps (page
462).
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Select to adjust system settings.
See Settings (page 464). Cleaning the Touchscreen
See
Cleaning Displays and Screens
(page 352).
Updating the System
Updating the System Using a USB Drive
Downloading an Update
1. Go to the SYNC update page on the local Ford website.
2. Download the update.
Note: The website notifies you if an update
is available.
3. Insert a USB drive into your computer.
Note: The USB drive needs to be empty and
meet the minimum requirements detailed
on the website.
4. Follow the instructions provided to download the update to the USB drive.
Installing an Update
Note: You can use the system when an
installation is in progress.
1. Disconnect all other USB devices from the USB ports.
2. Connect the USB drive with the update to a USB port.
Note: Installation starts automatically
within 10 minutes.
Updating the System Using a Wi-Fi
Network Connection
Connecting to a Wi-Fi Network
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Select the settings option on the
feature bar.
1. Select Automatic Updates.
2. Select System Wi-Fi.
3. Switch System Wi-Fi on.
4. Select Available Wi-Fi Networks.
432
SYNC™ 3 (If Equipped)

5. Select an available Wi-Fi network.
Note:Enter the network password to
connect to a secure network.
Switching Automatic System Updates
On
E280315
Select the settings option on the
feature bar.
1. Select Automatic Updates.
2. Switch Automatic System Updates on.
The system is now set to check for and
receive system updates when it is
connected to a Wi-Fi network.
Note: You can use the system when a
download is in progress.
Note: If the system is disconnected from
the Wi-Fi network when a download is in
progress, the download continues the next
time the system is connected to a Wi-Fi
network.
Additional Information and
Assistance
For additional information and assistance,
we recommend that you contact an
authorized dealer or refer to the local Ford
website.
USING VOICE RECOGNITION
The SYNC 3 system allows you to use voice
commands to control features like audio
and climate controls. By using voice
commands, you can keep your hands on
the wheel and your eyes on the road.
You can access each feature controlled by
SYNC 3 through a variety of commands.
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To activate the SYNC 3 voice
commands push the voice
button on the steering wheel and
wait for the prompt.
___ is a dynamic listing, meaning that it can
be the name of anything, such as artist, the
name of contact or number. The context
and the description of the command tell
you what to say for this dynamic option.
There are some commands that work for
every feature, these commands are:
Action and Description
Voice Command
Brings you to the main menu.
Main Menu
Returns you to the previous screen.
Go back
Ends the voice session.
Cancel
Gives you a list of possible voice commands.
List of Commands
You can name any feature and the system gives a list of
commands available for the feature. For example, you could
say:
___ List of Commands
Phone List of Commands
Navigation List of Commands
433
SYNC™ 3 (If Equipped)

Action and Description
Voice Command
You can use this command to view the next page of options on
any screen where multiple pages of choices are given.
Next Page
You can use this command to view the previous page of options
on any screen where multiple pages of choices are given.
Previous Page
Gives you available commands you can use on the current
screen.
Help
Included here are some of the most
popular commands for each SYNC 3
feature.
Audio Voice Commands
___ is a dynamic listing, meaning that for
audio voice commands it can be the name
of a Sirius channel or a channel number, a
radio frequency number, or the name of an
artist, album, song or a genre.
To control the media features, press the voice button and when prompted, say:
Description
Voice Command
You can say the Sirius channel name or number
such as "Sirius channel 16".1Sirius Channel ___
You can also tune to a Sirius channel by saying the channel's name, such as "The Pulse".
Allows you to tune to a specific FM or AM
frequency such as "FM 88.7" or "AM 1580".
AM ___
FM ___
Allows you to tune to a specific HD frequency
such as “FM 88.7 HD 1”.
1FM ___ HD ___
Allows you to listen to music on your Bluetooth®
connected device.
Bluetooth Audio
Allows you to listen to music on your USB
connected device.
USB
For USB audio only, you can say the name of an
artist, album, song or a genre to listen to that
selection. Your system must finish indexing
before this option is available. For example, you
could say "Play artist The Beatles" or "Play song
Penny Lane".
Play Genre ___
Play Playlist ___
Play Artist ___
Play Album ___
Play Podcast ___
Play Song ___
434
SYNC™ 3 (If Equipped)

Description
Voice Command
Play Audiobook ___
For USB audio only, you can say the name of an
artist, album, or a genre to browse by that selec-
tion. Your system must finish indexing before this
option is available. For example you can say
"Browse artist The Beatles" or "Browse genre
folk".
Browse ___
Browse Artist ___
Browse Album ___
Browse Genre ___
Browse Playlist ___
Browse Audiobook ___
Browse Podcast ___
1 This option may not be available in all markets or may require a subscription.
Climate Voice Commands (If Equipped)
You can control the temperature of the
vehicle using voice commands.
___ is a dynamic listing, meaning that for
climate voice commands it can be the
desired degrees for the temperature
setting.
To adjust the temperature, say:
Description
Voice Command
Adjust the temperature between 60–85°F
(15.5–29.5°C).
Set the Temperature to ____
Phone Voice Commands
Pairing a Phone
You can use voice commands to connect
your Bluetooth®-enabled phone to the
system.
To pair your phone, press the voice button and when prompted, say:
Description
Voice Command
Follow the on-screen instructions to complete the pairing
process. See Settings (page 464).
Pair Phone
435
SYNC™ 3 (If Equipped)

Making Calls
___ is a dynamic listing, meaning that forphone voice commands it can be the name
of the contact you wish to call or the digits
you want to dial.
Press the voice button and say a command similar to the following:
Description
Voice Command
Allows you to call a specific contact from your phonebook
such as "Call Jenny".
Call ___
Allows you to call a specific contact from your phonebook
at a specific location such as "Call Jenny at Home".
Call ___ at ___
Allows you to dial a specific number such as “Dial 867-5309”.
Dial ___
Please make sure that you are saying the
contact name exactly as it appears in your
contact list.
Once you have provided the digits of the phone number, you can say the following
commands:
Description
Voice Command
If you did not enter the full number with the first command, you
can continue saying the number.
<0-9>
Tells SYNC 3 to make the phone call.
Dial
Tells SYNC 3 to erase the last block of digits you state.
Delete
Tells SYNC 3 to erase the entire number.
Clear
436
SYNC™ 3 (If Equipped)

Text Message Voice Commands
To access text message options, press the voice button and say:
Description
Voice Command
Listen to Message
You can say the number of the message you
would like to hear.
Listen to text message ___
Reply to Message
You can say the number of the message you
would like to respond to.
Reply to Message ____
You can say the contact of the most recent
message to respond.
Reply to ____
Navigation Voice Commands (If
Equipped)
Setting a Destination
You can use any of the following
commands to set a destination or find a
point of interest. ___ is a dynamic listing, meaning that for
navigation voice commands it can be a POI
category or a major brand name, where a
major brand name is a chain with more
than 20 locations.
You can find an address, a point of interest (POI), or search for points of interest
by category:
Description
Voice Command
Allows you to enter the address search functionality. You can
also search for an address in a specific state or province.
Find an Address
State the name of the POI category or major brand name you
would like to search for such as "Find restaurants".
Find a ___
Allows you to enter the POI search functionality.
Find a POI
Allows you to enter the intersection search functionality.
Find an Intersection
State the name of a POI category or major brand name you would
like to search for.
Find the Nearest

Allows you to see a list of your previous destinations.
Show Previous
Destinations
437
SYNC™ 3 (If Equipped)