Page 57 of 585

CRASH SENSORS AND
AIRBAG INDICATOR
WARNING: Modifying or adding
equipment to the front of your vehicle
could affect the performance of the
airbag system, increasing the risk of
injury. This includes the hood, bumper
system, frame, front body structure, tow
hooks, hood pins, push bar and
snowplows.
Your vehicle has a collection of crash and
occupant sensors. These sensors provide
information to the restraints control
module which deploys (activates) the
following:
• Seatbelt pretensioners.
• Driver airbag.
• Passenger airbag.
• Knee airbag(s).
• Seat mounted side airbags.
• Safety Canopy.
Based on the type of crash, the restraints
control module deploys the appropriate
safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following:
E67017
The readiness light will not
illuminate immediately after you
switch the ignition on. € The readiness light either flashes or
stays on.
€ You hear a series of five beeps. The tone pattern repeats periodically until
the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
The fact that the seatbelt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, seatbelt usage)
were not appropriate to activate these
safety devices.
€ The design of the front airbags is to activate only in frontal and near-frontal
crashes (not rollovers, side impacts or
rear impacts) unless the crash causes
sufficient frontal deceleration.
€ The design of the front seatbelt pretensioners is to activate in frontal,
near-frontal and side crashes, and in
rollovers. The design of the rear
seatbelt pretensioners is to activate in
frontal crashes and in rollovers.
€ The design of the knee airbag(s) is to deploy based on crash severity and
occupant conditions.
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• The design of the side airbags is toinflate in certain side impact crashes
or rollover events. Side airbags may
activate in other types of crashes if the
vehicle experiences sufficient sideways
motion or deformation.
• The design of the Safety Canopy is to inflate in certain side impact crashes
or rollover events. The Safety Canopy
may activate in other types of crashes
if the vehicle experiences sufficient
sideways motion or deformation, or a
certain likelihood of rollover.
DISPOSING OF AIRBAGS
Contact your authorized dealer as soon as
possible. Airbags must be disposed of by
qualified personnel.
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WHAT IS THE PEDESTRIAN
ALERT SYSTEM
Due to the quiet operation of hybrid and
electric vehicles at low speeds, the system
creates a subtle sound to alert pedestrians.
The system is on when your vehicle is
running and not in park (P). Some sound
may be audible in the passenger
compartment.56
Pedestrian Alert System (If Equipped)
Page 60 of 585

WHAT IS 911 ASSIST
911 Assist is a SYNC system feature that
can call for help.
For more information, visit
www
.owner.ford.com.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911
Assist to make an emergency call if you
can do it yourself. Dial emergency
services immediately to avoid delayed
response time which could increase the
risk of serious injury or death after a
crash. If you do not hear 911 Assist within
five seconds of the crash, the system or
phone may be damaged or
non-functional.
WARNING: Always place your
phone in a secure location in your vehicle
so it does not become a projectile or get
damaged in a crash. Failure to do so may
cause serious injury to someone or
damage the phone which could prevent
911 Assist from working properly.
WARNING: Unless the 911 Assist
setting is set on before a crash, the
system will not dial for help which could
delay response time, potentially
increasing the risk of serious injury or
death after a crash.
• SYNC is powered and working properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on before the incident.
• You must pair and connect a Bluetooth® enabled and compatible
cell phone to SYNC. • A connected Bluetooth® enabled
phone must have the ability to make
and maintain an outgoing call at the
time of the incident.
• A connected Bluetooth® enabled phone must have adequate network
coverage, batt ery power and signal
strength.
• The vehicle must have battery power and be located in the U.S., Canada or
in a territory in which 911 is the
emergency number.
Note: If any user sets 911 Assist to on or off,
that setting applies for all paired phones. If
911 Assist is off and the phone connected
to SYNC, an icon displays on the status bar.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
EMERGENCY CALL
LIMITATIONS
The SYNC 911 Assist feature only operates
in the U.S., Canada or in a territory in which
911 is the emergency number. The following
are limitations of this feature:
• Your cellular phone or 911 Assist hardware sustains damage in a crash.
• The vehicle's battery or the SYNC system has no power.
• The phone(s) thrown from your vehicle are the ones paired and connected to
the system.
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REMOTE CONTROL
LIMITATIONS
WARNING: Changes or
modifications not expressively approved
by the party responsible for compliance
could void the user's authority to operate
the equipment. The term "IC:" before the
radio certification number only signifies
that Industry Canada technical
specifications were met.
This device complies with Part 15 of the
FCC Rules and with Industry Canada
license-exempt RSS standard(s).
Operation is subject to the following two
conditions: (1) This device may not cause
harmful interference, and (2) This device
must accept any interference received,
including interference that may cause
undesired operation.
Make sure a valid remote control is within
5 ft (1.5 m) from the front door handles
and rear of vehicle.
The system may not function if:
• The remote control remains stationary for about a minute.
• The vehicle battery has no charge.
• The remote control battery has no charge.
• There is interference causing issues with the remote control frequencies.
• The remote control is too close to metal objects or electronic devices, for
example keys or a cell phone.
USING THE REMOTE CONTROL
Use your remote control to access various
vehicle systems.
Note: The buttons on your remote may vary
depending on the vehicle region or options.
Unlock
E138629
Press the button to unlock all
doors. See Unlocking and
Locking the Doors Using the
Remote Control (page 69).
Lock
E138623
Press the button to lock all
doors. See Unlocking and
Locking the Doors Using the
Remote Control (page 69).
Remote Start (If Equipped)
E138625
Press the button to remote start.
See Remotely Starting and
Stopping the Vehicle (page
134).
Liftgate (If Equipped)
E267940
Press the button to open or close
the liftgate. See Opening the
Liftgate Using the Remote
Control (page 81).
Panic Alarm
E138624
Press the button to sound the
panic alarm. See Sounding the
Panic Alarm (page 59).
OPENING AND CLOSING THE
FLIP KEY
Opening Your Flip Key
Press the round button on the remote
control to extend the flip key.
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E191532E191532
Note:Inspect the key blade for debris.
Periodically clean with a brush.
Closing Your Flip Key
Press and hold the round button on the
remote control to fold the key blade when
not in use.
E191532E191532
REMOVING THE KEY BLADE
E322866E322866
Push the release button on your passive
key and pull the key blade out.
SOUNDING THE PANIC ALARM
E138624
Press the button to sound the
panic alarm. Press the button
again, or switch the ignition on
to turn it off.
Note: The panic alarm only operates when
the ignition is off.
LOCATING YOUR VEHICLE
E138623
Press the lock button twice
within three seconds. The turn
signal lamps flash.
Note: We recommend you use this method
to locate your vehicle.
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CHANGING THE REMOTE
CONTROL BATTERY -
VEHICLES WITH: PUSH
BUTTON START
WARNING: Keep batteries away
from children to prevent ingestion.
Failure to follow this instruction could
result in personal injury or death. If
ingested, immediately seek medical
attention.
WARNING: If the battery
compartment does not securely close,
stop using the remote control and
replace it as soon as possible. In the
meantime, keep the remote control away
from children. Failure to follow this
instruction could result in personal injury
or death.
The remote control uses one coin-type
3-volt lithium battery CR2450 or
equivalent.
E322866E322866
1. Push the release button and pull the key blade out.
E303824
2. Twist a thin coin under the tab hiddenbehind the key blade head to remove
the battery cover.
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Keys and Remote Controls
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E218402
3. Insert a screwdriver, and carefullyremove the battery.
4. Install a new battery with the + facing upward.
5. Reinstall the battery housing cover onto the transmitter and install the key
blade.
E107998
Dispose of old batteries in an
environmentally friendly way.
Seek advice from your local
authority about recycling old batteries.
Note: Do not wipe off any grease on the
battery terminals or on the back surface of
the circuit board.
Note: Replacing the battery does not erase
the programmed key from your vehicle. The
remote control should operate normally.
CHANGING THE REMOTE
CONTROL BATTERY -
VEHICLES WITH: FLIP KEY
WARNING: Keep batteries away
from children to prevent ingestion.
Failure to follow this instruction could
result in personal injury or death. If
ingested, immediately seek medical
attention.
WARNING: If the battery
compartment does not securely close,
stop using the remote control and
replace it as soon as possible. In the
meantime, keep the remote control away
from children. Failure to follow this
instruction could result in personal injury
or death.
Battery Replacement Procedure
The remote control uses one coin-type
3-volt lithium battery CR2032 or
equivalent.
Press the button to release the key blade
before beginning the procedure.
E1991533
1. Insert a screwdriver, in the position shown and gently push the clip.
2. Press the clip down to release the battery cover.
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Keys and Remote Controls