GENERAL LIMITED
WARRANTY TERMS
As the original purchaser of Linglong®
new passenger and light truck tires which
are mounted on cars or light trucks within
the U.S.A. and have complete DOT tire
identification numbers, you are covered
by Linglong®’s limited warranty subject
to the maintenance recommendations,
safety warnings and terms and
conditions set forth below. Please read
the following carefully to ensure your
understanding of and compliance with
the terms and conditions of this limited
warranty.
WHAT IS WARRANTED AND
FOR HOW LONG
Should any passenger or light truck tire
manufactured by Linglong Tire covered by
this warranty and used in normal service
on the vehicle on which they were
originally fitted and in accordance with the
maintenance recommendations an safety
warnings, become unserviceable due to
defects in materials or workmanship
during its useable tread life (more than
2/32” remaining tread), or five years from
date of manufacture, or six years from date
of purchase, whichever comes first (at that
time, all warranties, express or implied,
expire), Linglong Tire will do either of the
following:
• During the first 2/32” of the originalusable tread, Linglong will replace
such tire with a comparable new
Linglong tire, free of charge, mounting
and balancing included. Applicable
taxes on the new tire and any other
charges in connection with the
replacement of the tire are payable by
the owner. • After the first 2/32” of the original
usable tread, a credit will be offered
toward the purchase price of a
comparable new Linglong tire at the
time of adjustment. The amount of the
credit will be determined by
multiplying the purchase price of a
comparable new Linglong tire by the
percentage of original tread depth
remaining on the tire. Applicable taxes
on the new tire and costs of mounting
and balancing and any other charges
in connection with the replacement of
the tire are payable by the owner.
• Some Linglong® tires are covered by a manufacturer’s limited mileage
warranty. If such a tire does not reach
the warrantied mileage under the
normal passenger use, and the owner
of the tire has complied with the terms
and conditions of the mileage
warranty, the owner will be
compensated of the original purchase
price prorated to the percentage of the
warranted miles not received.
(For applicable tire, please refer to
www.linglong.cn).
• Adjustment on ride complaint or out of round is allowed only during the first
2/32” of the original tread depth.
WHAT IS NOT COVERED
This limited warranty does not apply to
tires which are being serviced under the
following conditions:
• Purchase or used outside of the UnitedStates of America.
• Any tire worn beyond its useable tread life (less than 2/32” remaining tread).
• Ozone or weather cracking on tires over four (4) years old from the date of
manufacture.
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51
• Ride disturbance complaint, such asout of round, vibration, pulling, etc.,
submitted after the first 2/32” of
original tread depth.
• Tires with the DOT tire identification number cut or buffed.
• The cost of applicable taxes, mounting and balancing and any
other service charges unless
specifically otherwise included in the
above section.
• Tire damage or irregular wear due to:
– Road hazard, including without limitation, puncture, cut, impact
break, bulge, snag, stone drill,
collision.
– Continued use while run flat or under acute under-inflation.
– Improper use or irregular wear due to vehicle mechanical reason,
including without limitation, use
of an improper rum, tire/wheel
assembly imbalance or other
vehicle condition, worn
suspension components,
improper mounting or
de-mounting, misuse, fire or other
externally generated heat, tire
alteration, racing or competition
purposes, improper inflation
pressure, or improper storage.
– Tires that have been modified by the addition or removal of
material or any tire intentionally
altered to change its appearance.
– Incorrect mounting, tire/wheel imbalance or improper repair, or
with repairs not conforming to the
Rubber Manufacturers
Association standards, or with
section repairs, or with
self-vulcanizing plug only. – Failure to properly rotate the tire,
or tire misalignment.
– Tires unserviceability caused by chemical corrosion, vandalism,
chains and flat spotting.
• Loss of time, or loss use of tire/vehicle,
inconvenience, or any incidental or
consequential damage. (NOTE: Some
states do not allow the exclusion or
limitation of incidental or
consequential damage mentioned
above, so the above limitation or
exclusion may not apply to you based
on the States limitations.)
OWNERS OBLIGATIONS
In order to be covered by Linglong’s
limited warranty, the owner must meet
the following:
• Present the tire to an authorizedLinglong dealer in the United States of
America for inspection along with a
copy of their original purchase receipt.
• Fill out Linglong Claim/Adjustment Form and dealer will inspect tire in
order to identify whether or not the tire
qualifies for warranty based on the
policies detailed herein.
• Pay the amounts due on a new tire, less the amount of credit, including
taxes, mounting and balancing
charges and/or the cost of other
services ordered.
• The limited warranty applies only to the original purchaser and is
non-transferable.
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52
ARBITRATION CLAUSE
DISPUTES RESOLUTION
ALL CLAIMS ARIING FROM THIS LIMITED
WARRANTY OR THE MARKETING,
SALES OR PERFORMANCE OF THE
PURCHASED PRODUCT AGAINST
LINGLONG TIRE AND ITS AGENTS,
EMPLOYEES, AFFILIATES,
SUBSIDIARIES, PARENT OR SISTER
COMPANIES, DEALERS, RELATED
CORPROATE ENTITIES,
PREDECESSORS, SUCCESSORS OR
ASSIGNS (COLLECTIVELY, “LINGLONG”)
SHALL BE SUBJECT TO BINDING
ARBITRATION. You and Linglong
acknowledge your and its right to litigate
claims, disputes and controversies arising
out of or in connection with this limited
warranty or the marketing, sale or
performance of the purchased tires in
court, but prefer to resolve any such
claims, disputes and controversies
through binding arbitration and hereby
waive the right to litigate and trial by a
jury such claims, disputes and
controversies in court upon election of
arbitration by either party. You and
Linglong agree that all claims, disputes
and controversies between you and
Linglong arising out of or in connection
with this limited warranty, or any other
warranties, express or implied, including
a failure of warranty, or any claims arising
out of or in connection with the
marketing, sale or performance of the
purchased tires, including but not limited
to claims for consumer fraud or brought
under any consumer protection statute,
but excluding claims for personal injury
or property damage, shall be finally
resolvedsolely by binding arbitration, upon election
by either party, according to the formal
dispute resolution procedures of the
National Arbitration Forum, under the
Code of Procedure then in effect. This
arbitration will be conducted as a
document hearing. If you request any
procedures beyond a document hearing,
you will be responsible for all fees,
including filing and administrative fees,
above and beyond the fees required for
document hearings. The National
Arbitration Forum shall decide the issues
submitted in accordance herewith,
provided that all substantive questions of
law will be determined under the laws of
the state in which you purchased the tire
at issue. The arbitration between you and
Linglong Tire shall not include any other
customers, be combined or consolidated
in any fashion with arbitrations involving
other customers or proceed in any form of
class action in which the claims of
numerous customers are considered
together. Any award of the arbitrator(s)
may be entered as a judgment in any
court of competent jurisdiction. The
arbitrators will have no authority to award
punitive or other damages not measured
by the prevailing party’s actual damages,
except as may be required by statute.
Information may be obtained, and claims
may be filed at any office of the National
Arbitration Forum or at P.O. Box 50191,
Minneapolis, MN 55405.
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53
DISCLAIMER
OTHER THAN THE EXPRESS
WARRANTIES GIVEN BY LINGLONG
APPLICABLE TO LINGLONG
REPLACEMENT TIRES, LINGLONG
DOES NOT MAKE ANY OTHER
EXPRESS WARRANTY OR IMPLIED
WARRANTY OF MERCHANTABILITY
OR FITNESS FOR A PARTICULAR
PURPOSE.
LINGLONG WILL NOT DO ANYTHING
OTHER THAN WHAT IS STATED IN
THIS WARRANTY IF A DEFECT IS
FOUND TO EXIT IN A LINGLONG
REPLACEMENT TIRE. ALL OTHER
REMEDIES ARE EXCLUSED,
INCLUDING ANY OBLIGATION OR
LIABILITY ON THE PART OF
LINGLONG FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGES (SUCH AS
LOSS OF USE OF CAR, LOSS OF TIME
OR INCONVENIENCE).
THE REMEDIES SET FORTH IN THIS
LIMITED WARRANTY ARE THE SOLE
AND EXCLUSIVE REMEDIES FOR
BREACH OF WARRANTY. SOME
STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF
CONSEQUENTIAL OR INCIDENTIAL
DAMAGES, SO THE ABOVE
LIMITATIONS OR EXCLUSIONS MAY
NOT APPLY TO YOU. THIS
WARRANTY GIVES YOU SPECIFIC
LEGAL RIGHTS, AND YOU MAY ALSO
HAVE OTHER RIGHTS THAT MAY
VARY FROM STATE TO STATE.
Linglong
54
FALKEN LIMITED WARRANTY
This limited warranty applies to Falken
brand Original Equipment Passenger Car,
Temporary Spare, and Light Truck steel
belted radial tires bearing the complete
description and serial number required by
the Department of Transportation (DOT).
This warranty is effective only to tires for
which claims are made within 6 (six)
years of the date of production, based on
the tire DOT serial number.
WHAT IS COVERED AND FOR
HOW LONG
Falken tires that are originally equipped
on this vehicle are warranted against any
defects in the materials and
workmanship for the usable life of the
original tread. The limited warranty
terminates at the flush appearance of
the tread wear indicators at 1.6mm
(2/32 of an inch) remaining tread depth.
Free Replacement
If a tire becomes unserviceable due to
such defect within the first 1.6mm
(2/32 of an inch) of tread wear, the tire
will be replaced free of charge with the
same or comparable Falken tire
(mounting and balancing labor covered).
Prorated Replacement
After the first 1.6mm (2/32 of an inch) of
wear, a prorated adjustment credit will
be given based on the percentage of
remaining usable tread depth, down to
the remaining 1.6mm (2/32 of an inch)
tread wear bar indicator (mounting and
balancing labor covered). No credit is
given if the tire is worn beyond the flush
appearance of the tread wear bar
indicator (less than 1.6mm (2/32 of an
inch) tread depth remaining).Out-of-Round / Out-of-Balance
Replacement
Tires that are deemed to be out-of-round
or out-of-balance will be accepted for
adjustment during the first 0.8mm
(1/32 of an inch) of the original tread
depth and will be replaced free of charge
with the same or similar Falken tires
(mounting and balancing labor covered).
A set of four (4) tires from the same
vehicle will not be accepted for
out-of-round or out-of-balance claims.
WHAT IS NOT COVERED BY
THE WARRANTY
• Tires that become unserviceable due
to road hazard damages (cuts, snags,
punctures, bruises, impact breaks, etc.)
improper repair technique or materials,
improper inflation, overload, irregular
wear, wheel imbalance, defective
mechanical vehicle components
(brakes, suspension, wheels, etc.)
improper suspension alignment,
accident, fire, chemical damage,
damage from chain use, racing,
off-road use, run flat, improper
installation, vandalism, or abuse.
• Tires branded “NA” or a tire in which the DOT numbering has been removed.
• Tires that were transferred to another vehicle from the vehicle in which the
tires were originally installed.
• Tires having a failure or failures caused by a previous damages or repairs.
• The cost of tire repair or retreading is not covered by this warranty and will
be the sole responsibility of the tire
owner.
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55
Possible Non Covered
Reasons/Conditions Due To:
Chipping/
Chunking/Tearing Puncture
Corrosion/Wreck Racing or any Competition
Fire Repair Failure
Impact Break or Concussions Road Hazards
Improper Inflation Pressure Sidewall Cut or
Damage
Improper
Mounting/ Dismount Theft or
Vandalism
Mechanical
Defects of the Vehicle Tread Cuts
Misalignment Wheel Imbalance
Misapplication Willful Abuse Overloading
OWNER’S OBLIGATIONS
At least monthly, the vehicle owner(s)
should check the tires’ air pressure with a
gauge and inflate to the recommended
cold air pressure level listed on the
driver’s door placard. Do not rely on car
servicers to perform the checks. The tires
should be rotated at least every
8,000km (5,000 miles) or earlier if
uneven wear is occurring, and proof of
maintenance records should be kept.
The owner(s) should have the tires
rebalanced if vibration is experienced,
and the vehicle’s alignment should be
checked if uneven or rapid wear is
occurring, or when suggested by the
vehicle’s manufacturer.
All warranty claims must be presented to
an authorized Falken dealer or participating
car dealership. The owner(s) must present
any supporting maintenance records and
documentation necessary to help
determine if the tire(s) in question are
deemed covered by the limited warranty or
not.
LEGAL RIGHTS
All implied warranties, including
warranties of merchantability and fitness
for a particular purpose shall be limited in
duration to the above period. To the
extent permitted by law, Falken Tires shall
not be responsible for incidental or
consequential damages, such as loss of
use of the tire or the vehicle on which it is
used, inconvenience, or commercial loss,
some states do not allow limitations on
how long an implied warranty lasts, or the
exclusion or limitation of incidental or
consequential damages, so the above
limitations or exclusions may not apply to
you. This warranty gives you specific legal
rights and you may also have other rights,
which vary from state to state. This is the
only express warranty applicable to
Falken brand tires and supersedes the
terms of any previous warranty. Falken
neither assumes nor authorizes anyone to
make or assume for it any other warranty.
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WARNING!
DISREGARDING ANY OF THE
SAFETY PRECAUTIONS AND
INSTRUCTIONS CONTAINED IN
THIS MANUAL MAY RESULT IN
TIRE FAILURE OR EXPLOSION
CAUSING SERIOUS PERSONAL
INJURY OR DEATH.
DRIVING ON ANY TIRE THAT
DOES NOT HAVE THE
CORRECT INFLATION
PRESSURE IS DANGEROUS
Any under inflated tire builds up
excessive heat that may result in sudden
tire destruction. If tires are supplied as
original equipment, refer to the tire decal
on the vehicle (check vehicle and/or
vehicle owner’s manual for decal
location) for the recommended
operating pressures. For replacement
tires, the correct inflation pressure will be
provided by your tire retailer; if not, refer
to the vehicle decal.
These inflation pressures must be
maintained as a minimum. However, do
not exceed the maximum pressure rating
indicated on the tire sidewall.
CHECK THE COLD INFLATION
PRESSURES IN ALL YOUR
TIRES, INCLUDING THE
SPARE, AT LEAST ONCE EACH
MONTH
Failure to maintain correct inflation may
result in improper vehicle handling and
may cause rapid and irregular tire wear,
sudden tire destruction, loss of vehicle
control and serious personal injury.
Therefore, inflation pressures should be
checked at least once each month and
always prior to long distance trips. This
applies to all tires, including self-sealant
types, self-supporting run flat types and
other extended mobility tires, which are as
susceptible to losing air pressure as any
other type of tire, if not properly
maintained.
Pressures should be checked when tires
are cold, in other words, before they have
been driven on. Driving, even for a short
distance, causes tires to heat up and air
pressure to increase.
Checking pressure when tires are hot:
If pressures are checked after tires have
been driven for more than three minutes
or more than 1 mile (2 km), the tires
become hot and the pressures will
increase by approximately 4 psi
(27.6 kPa). Therefore when the tire
pressure is adjusted under these
conditions, it should be increased to a
gauge reading of 4 psi (27.6 kPa) greater
than the recommended cold inflation
pressure.
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58
For Example Only
Gauge reading of
hot tire33 psi (230 kPa)
If recommended,
cold inflation
pressure is 32 psi (220 kPa)
The hot tire pressure is only 1 psi
(10 kPa) greater than the
recommended cold inflation pressure.
Therefore, add 3 psi (20 kPa) more to
increase the hot pressure to 4 psi
(30 kPa) over the recommended cold
inflation pressure.
New hot pressure 36 psi (250 kPa)
TIRE SPINNING
Do not spin wheels in excess of 35 mph
(55 km/h) as indicated on the
speedometer. Excessive speed in a
free-running, unloaded tire can cause it
to “explode” from centrifugal force. The
energy released by such an explosion is
sufficient to cause serious physical injury
or death. Never allow anyone to stand
near or behind the spinning tire.
When in mud, sand, snow, ice or other
slippery conditions, do not engage in
excessive wheel spin. Accelerating the
motor excessively, particularly with
automatic transmission vehicles, may
cause a drive tire that has lost traction to
spin beyond its speed capability. This is
also true when balancing a drive
tire/wheel assembly on the vehicle using
the vehicle engine to spin the tire/wheel
assembly.
HIGH SPEED DRIVING CAN BE
DANGEROUS
Correct inflation pressure is especially
important. However, at high speeds, even
with the correct inflation pressure, a road
hazard for example is more difficult to
avoid and if contact is made, has a greater
chance of causing tire damage than at a
lower speed. Moreover, driving at high
speed reduces the reaction time available
to avoid accidents and bring your vehicle
to a safe stop.
If you see any damage to a tire or wheel,
replace it with the spare at once and visit
a participating Tire Retailer.
Exceeding the maximum speeds shown
on the following page for each type of tire
will cause the tire to build up excessive
heat which can cause tire damage that
could result in sudden tire destruction and
rapid air loss. Failure to control a vehicle
when one or more tires experience a
sudden air loss can lead to an accident.
In any case, you should not exceed
reasonable speeds as indicated by the
legal limits and driving conditions.
SPEED RATINGS
Speed symbols are shown on the sidewall
of some tires. The following table shows
the maximum speed corresponding to the
symbol.
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59