REPLACEMENT OF TIRES
•If you make a warranty claim in
accordance with this Limited Warranty,
and the Tire
*is within the first 25% of
original, usable tread, or the warranty
claim is made 12 months from the
date of your purchase of the new
Vehicle (whichever comes first), the
Tire will be promptly replaced with a
comparable tire, without charge to
you (Free Replacement).
*If your warranty claim is with respect
to a temporary spare tire, the tire
must be within the first 1/32”
(0.8 mm) of tread depth, and the
warranty claim does not have to be
made within 12 months from the date
of purchase.
• During the Free Replacement period, mounting and balancing are free of
charge.
• After the Free Replacement period and Vehicle Manufacturer’s warranty
period, the credit of the Tire will be
calculated on a prorated basis.
• Remaining usable tread is computed as a percentage of the original, usable
tread. The credit amount will be
calculated by multiplying the Tire’s
market retail price at the time of the
warranty claim by the remaining
usable tread.
• Original, usable tread does not include the last 2/32” (1.6 mm) of
tread depth.
•
You are responsible for payment of
labor costs of mounting and balancing
and applicable taxes, charges for
services that you request but that are
not covered by this Limited Warranty,
and any shipping expenses after the
Free Replacement period.
• A “comparable tire” may either be a new Maxxis brand tire of the same line
as the Tire, or if the Tire is out of
production or unavailable, a new
Maxxis brand tire of the same basic
construction and quality, with different
sidewall or treadwear configuration. If
the same tire or a comparable new
Maxxis tire is available, and you
request a higher-priced tire as a
replacement, the difference in price
will be paid by you.
WARRANTY CLAIM
PROCEDURE
• You must present the Tire to a VehicleManufacturer Dealer or a Maxxis
Dealer.
• You must present proof of the date of your purchase of the Vehicle (car
dealer invoice). If you do not present
this proof, the warranty claim will be
considered only if the Tire is within five
years of its date of manufacture.
• You must present the Tire that is the subject of the warranty claim and all
service and maintenance records
required by this Limited Warranty.
• If there is no Maxxis Dealer or Vehicle Manufacturer Dealer near you, call the
Maxxis Technology Center at
1-866-509-7067.
Maxxis
35
SAFETY MAINTENANCE
INFORMATION
Improper tire mounting and inflation
and overloading may cause serious
injury or property damage. Maxxis
recommends that you read and follow
all safety information contained in
the tire safety inf ormation section of
this booklet, vehicle placard in the
Vehicle and/or the Vehicle Owner’s
Manual. Information regarding safety
and maintenance also can be found
on the sidewall of the Tire.
Please also comply with the following:
• Check air pressure every month when tires are “cold.” Use an accurate tire air
pressure gauge. Do not reduce
pressure when tires are hot. Proper
inflation is essential. Under inflation
produces flexing of the sidewalls and
builds up heat to the point that
premature tire failure may occur. Over
inflation can cause the tire to be more
susceptible to impact damage.
• Never overload your tires. The maximum load capacity and
maximum inflation pressure are
molded into the sidewall of your tire.
Overloading builds up excessive heat
and can lead to early tire failure.
• Avoid damaging objects (such as chuckholes, glass, rocks and curbs)
which may cause internal tire
damage. Continued use of a tire that
has suffered internal damage, which
may not be visible externally, can lead
to dangerous tire failure.
Determination of internal damage will
require dismounting of the tire and
examination by trained tire personnel. • Improper tire mounting and inflation
procedures may cause the tire beads
to break with explosive force during
installation of the tire on the rim. Tire
and rim must match in size. Rim parts
must match by manufacturer’s design.
Clean rim. Lubricate rim and beads.
Do not exceed the maximum
recommended pressure to seat the
beads. Only trained tire personnel
should mount tires.
• Use of worn-out tires (less than 2/32” [1.6 mm] of tread depth) increases the
probability of tire failure.
• Excessive speeds create heat buildup in a tire, leading to possible tire failure.
• Maxxis strongly recommends tire rotation every 5,000 to 7,500 miles
(8,000 to 12,000 kilometers).
• The Maxxis brand temporary spare tire weighs less than a conventional radial
tire. The temporary tire should be used
only in emergencies and returned to
the trunk as soon as it is convenient to
have your standard tire repaired or
replaced.
CONTACT INFORMATION
Any time you see damage to your Tires or
wheels, immediately contact a Vehicle
Manufacturer Dealer or Maxxis Dealer.
If further assistance is required, please
contact:
Maxxis International - U.S.A.
1-866-509-7067
Or write:
Maxxis Technology Center
480 Old Peachtree Road,
Suwanee, GA 30024 USA
Maxxis
36
ABOUT THIS LIMITED
WARRANTY
As the original purchaser of a Michelin®
passenger or light truck tire, you are
covered by all the benefits and
conditions (subject to the maintenance
recommendations and safety warnings)
contained in this booklet. To ensure your
understanding of and compliance with
the terms and conditions of this
warranty, please read it carefully. It is
essential that you also read and
understand the safety and maintenance
recommendations for tires contained in
this booklet.
WHAT’S COVERED AND FOR
HOW LONG?
Workmanship and Materials
Michelin passenger and light truck tires,
used in normal service on the vehicle on
which they were originally fitted and in
accordance with the maintenance
recommendations and safety warnings
contained in this warranty guide and your
vehicle’s owner guide, are covered by this
limited warranty against defects in
workmanship and materials for the life of
the original usable tread, or six years
from date of purchase, whichever comes
first. At that time, all warranties, express
or implied, expire. Replacement will be
made in accordance with the terms and
conditions described under “How
Replacement Charges are Calculated”.
WHAT IS NOT COVERED
Tires which become unserviceable
due to:
• Road hazard injury (e.g., a cut, snag,bruise, impact damage, or puncture).
• Incorrect mounting of the tire, tire/wheel imbalance or improper
repair.
• Misapplication, improper maintenance, racing, underinflation, over-inflation or
other abuse.
• Uneven or rapid wear which is caused by mechanical irregularity in the
vehicle such as wheel misalignment,
(a measured tread difference of 2/32”
[1.6 mm] or more across the tread on
the same tire).
• Accident, fire, chemical corrosion, tire alteration, or vandalism.
• Use in commercial applications for treadwear; by this warranty for six
years.
• Flat spotting caused by improper storage or brake lock.
• The addition of liquid, solid or gaseous materials other than air, nitrogen or
carbon dioxide (for example, water
base sealers or balancing substances).
• Ozone or weather checking.
Michelin
37
HOW REPLACEMENT
CHARGES ARE CALCULATED
Passenger and Light Truck
Tires
A tire which becomes unserviceable due
to a condition covered by this
workmanship and materials limited
warranty will be replaced with a
comparable new Michelin tire, free of
charge, when 2/32” (1.6 mm) or less of
the original tread is worn, (or 25% or less,
whichever is more beneficial to the user)
and within 12 months of the date of
purchase. Mounting and balancing of the
tire is included.You pay the cost of any
other service charges and applicable
taxes.
When more than 2/32” (1.6 mm) of
original tread has been worn (or more
than 25%, whichever is more beneficial
to the user) or after 12 months from date
of purchase, you must pay the cost of a
comparable new Michelin passenger or
light truck replacement tire on a prorated
basis. The retailer will determine the
charge by multiplying the percentage of
the original usable tread worn, by the
current selling price at the adjustment
location or the price in the current
Michelin Base Price List, whichever is
lower.
WHAT THE CONSUMER MUST
DO WHEN MAKING A CLAIM
When making a claim under the terms of
this limited warranty, you must present
your tire(s) to a participating Michelin tire
retailer. The vehicle on which the tires
were used must be available for
inspection. Personal identification (i.e. driver’s license,
credit card, etc.) and vehicle registration
may be required.
You pay service charges for normal vehicle
and tire maintenance.
Also see Conditions and Exclusions on
this page pertaining to all limited
warranties listed in this booklet.
CONDITIONS AND
EXCLUSIONS
These limited warranties do not provide
compensation for loss of time, loss of use
of vehicle, inconvenience or consequential
damage. Some states do not allow the
exclusion or limitation of incidental or
consequential damages, so the above
limitation or exclusion may not apply to
you.
Tires presented for claim remain the
property of the consumer and Michelin
accepts no responsibility for loss of or
damage to tires which are in the custody
or control of a Michelin tire retailer for the
purpose of inspection for warranty
adjustment. Tires accepted for claim
become the property of Michelin North
America, Inc. (MNA).
In the event of a disputed claim, the
consumer must make the tire
available for further inspection
No Michelin North America (MNA)
representative, employee or retailer has
the authority to make or imply any
representation, promise or agreement,
which in any way varies from the terms of
this warranty.
These limited warranties apply only in the
United States and Canada.
Michelin
38
CONSUMER RIGHTS
This warranty gives the user specific legal
rights, and the user may also have other
rights which vary from state to state.
SAFETY MAINTENANCE
INFORMATION
Read the tire safety portion of this
booklet, the information on the sidewall
of your tires, your vehicle owner’s guide
and vehicle tire information placard for
essential safety and maintenance
information.
You should have complete confidence
in your new Michelin tires. Still, it’s
important to register your tires in the
event that we need to contact you.
For online tire registration, visit
www.michelinman.com/register.
When service is required:1. Contact a participating Michelin tire retailer listed in your local yellow
pages.
2. If additional assistance in locating a participating Michelin tire retailer is
required, please call the phone
number listed for your area. See the
Contact Information section for this
information.
ARBITRATION CLAUSE
Resolution of Disputes
ALL CLAIMS ARISING FROM THIS
LIMITED WARRANTY OR THE
MARKETING, SALE OR PERFORMANCE
OF THE PURCHASED PRODUCT
AGAINST MICHELIN NORTH AMERICA,
INC. AND ITS AGENTS, EMPLOYEES,
DEALERS, AFFILIATES, PARENT OR
SISTER CORPORATIONS, RELATED
CORPORATE ENTITIES,
PREDECESSORS, SUCCESSORS OR ASSIGNS (HEREINAFTER COLLECTIVELY
“MICHELIN”) SHALL BE SUBJECT TO
BINDING ARBITRATION. You and Michelin
acknowledge your and its right to litigate
claims, disputes and controversies arising
out of or in connection with this limited
warranty or the marketing, sale or
performance of the purchased product in
court, but prefer to resolve any such
claims, disputes and controversies
through arbitration and hereby waive the
right to litigate such claims, disputes and
controversies in court upon election of
arbitration by either party. Therefore, you
and Michelin agree that all claims,
disputes and controversies between you
and Michelin arising out of or in
connection with this limited warranty, or
any other warranties, express or implied,
including a failure of warranty, or any
claims arising out of or in connection with
the marketing, sale or performance of the
purchased product, including but not
limited to claims for consumer fraud or
brought under any consumer protection
statute, but excluding claims for personal
injury or property damage, shall be finally
resolved solely by arbitration, upon
election by either party, according to the
formal dispute resolution procedures then
in effect of the National Arbitration
Forum, or if the National Arbitration
Forum is no longer conducting such
arbitrations, a successor organization
thereto or such other private arbitration
service as you and Michelin North
America, Inc. shall mutually agree (the
actual authority involved, the “Arbitral
Body”). The Arbitral Body shall decide the
issues submitted in accordance herewith,
provided that all substantive questions of
law will be determined under the laws of
the State in which you purchased the
product at issue. You agree that no claim
subject to arbitration shall be arbitrated
as a class action, or on a class-wide or
representative basis, or on behalf of the
Michelin
39
general public, or on behalf of other
persons that may be similarly situated.
You agree that you do not have the right
to act as a private attorney general, a
class representative, or to participate as
a member of a class of claimants with
any claim subject to arbitration. You
further agree that no claim subject to
arbitration shall be heard by a jury and
that any judgment or award of the
Arbitral Body will be final and not subject
to judicial review. All arbitrations will be
conducted as document hearings. Each
party shall bear its own costs arising from
and associated with the document
hearing with the exception of the
arbitrator’s fee which will be borne by all
parties in equal shares. If either party
requests any procedures beyond a
document hearing, the requesting party
will be responsible for all fees, including
filing and administrative fees, above and
beyond the fees required for document
hearings. Any award of the arbitrator(s)
may be entered as a judgment and shall
be enforceable in any court of competent
jurisdiction. The arbitrators will have no
authority to award punitive or other
damages not measured by the prevailing
party’s actual damages, except as may
be required by statute. Information about
arbitration may be obtained and claims
may be filed at any office of the National
Arbitration Forum or at P.O. Box 50191,
Minneapolis, MN 55405.CONTACT INFORMATION
If you see any damage to your tires or
wheels, contact your local participating
Michelin tire retailer listed in the Yellow
Pages, or visit our web site listed below for
dealer locations. If further assistance is
required, contact:
IN USA
1-800-847-3435
or write:Michelin North America, Inc.
Attention: Consumer Care Department
Post Office Box 19001 Greenville, SC
29602-9001
or email:
www.michelinman.com
IN CANADA
1-888-871-4444
or write: Michelin Return Center
Attention: Building 698
2863 Granton Road
New Glasgow, NS
B2H 5C6
or email:
www.michelin.ca
Michelin
40
WHAT IS WARRANTED AND
WHO IS ELIGIBLE FOR
WARRANTY COVERAGE?
Pirelli Tire LLC (Pirelli), 100 Pirelli Drive,
Rome, GA 30161, warrants that all Pirelli
Original Equipment and New
Replacement Passenger and Light Truck
tires with a complete D.O.T. identification
number and branded “Pirelli” which are
supplied by Pirelli, either directly or
through an authorized Pirelli dealer, and
which are mounted on passenger
vehicles and light trucks for primary use
within the U.S.A. and Canada will be free
from defects in workmanship and
materials. This Limited Warranty is
extended to the first retail purchaser of
the tire in the United States and Canada
or to the original owner of the vehicle on
which Pirelli tires come mounted as
Original Equipment.
This Limited Warranty does not cover any
associated service charges, including
costs associated with mounting and
balancing of the tire, tire rotation,
studding, wheel alignment, etc., unless
and to the extent otherwise expressly
stated herein.
ORIGINAL EQUIPMENT AND
REPLACEMENT TIRES
DEFINITIONS
“Original Equipment Tires” are Pirelli tires
supplied as original equipment by the
vehicle manufacturer or vehicle dealer on
new vehicles.“Replacement Tires” are Pirelli tires
mounted to your vehicle after the Original
Equipment Tires or any tires from other
manufacturers have been removed from
your vehicle.
Any references in this Limited Warranty to
“Pirelli tires” without specification as to
Original Equipment Tires or Replacement
Tires should be read as reference to either
one or both Original Equipment Tires or
Replacement Tires.
OTHER WARRANTIES
THIS LIMITED WARRANTY IS THE
ONLY EXPRESS WARRANTY GIVEN
BY PIRELLI. PIRELLI DOES NOT MAKE
ANY OTHER EXPRESS WARRANTY,
AND ANY IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE
LIMITED TO THE APPLICABLE
DURATION OF THIS LIMITED
WARRANTY. PIRELLI DOES NOT
AUTHORIZE ANY OTHER PERSON,
INCLUDING AUTHORIZED PIRELLI
DEALERS OR VEHICLE
MANUFACTURERS, OR VEHICLE
DEALERS, TO CHANGE THIS LIMITED
WARRANTY OR CREATE ANY OTHER
OBLIGATION IN CONNECTION WITH
PIRELLI TIRES.
Some states do not allow limitations on
how long an implied warranty lasts, so the
above limitation may not apply to you.
Pirelli
41
WHAT IS THE STANDARD
WARRANTY COVERAGE?
If an eligible Pirelli tire becomes
unserviceable due to workmanship or
material defects withinthe first year
from the date of purchase or within
the first 2/32” of the original usable
tread, whichever occurs first, the tire will
be replaced with an identical or
comparable Pirelli tire at no charge to the
owner, including mounting and balancing
(subject to applicable limitations).
Miscellaneous fees and taxes are not
covered under this Limited Warranty.
If a Pirelli tire becomes unserviceable due
to workmanship or material defects
(other than riderelated complaints and
Road Hazard) following the initial
warranty period above, the owner must
pay the pro-rata cost for a comparable
Pirelli Replacement Tire. Owner is
responsible for mounting and balancing
charges. An authorized Pirelli dealer will
determine the pro-rata cost by
multiplying the percentage of the original
usable tread that has been worn by the
current dealer selling price.
When the treadwear indicators become
visible (2/32” tread depth remaining),
regardless of age or mileage, the tire is
considered to be 100% worn and will not
be covered by this Limited Warranty.
PIRELLI CONFIDENCE PLUS
PLAN FOR SELECT
REPLACEMENT TIRE LINES
This Limited Warranty includes a 30-day
trial period for select Pirelli Replacement
Tires installed as a set of four (4) (front
and rear) within 30 days of your original
purchase date or the first 2/32” of original
usable tread, whichever occurs first, you may return the set of eligible Pirelli
Replacement Tires you wish to replace to
the original place of purchase, along with
the original purchase sales receipt, and
exchange them for a different set of Pirelli
Replacement Tires. As an alternative, if
there is no other suitable Pirelli
Replacement Tire line available in your
size, the purchase price of the eligible tires
you are seeking to return will be refunded,
less taxes and fees.
REPLACEMENT TIRE LINES
WHICH QUALIFY FOR THE
CONFIDENCE PLUS PLAN
Cinturato™ P1™ Plus
Cinturato P7™ All Season Plus
Cinturato P7™ All Season Plus II
P4™ Four Seasons Plus
P Zero™ All Season Plus
Scorpion Verde™ All Season Plus
Scorpion Verde™ All Season Plus II
Scorpion™ Zero™ All Season Plus
Scorpion™ All Terrain Plus
TREADWEAR COVERAGE FOR
SELECT REPLACEMENT TIRE
LINES ONLY
This Limited Warranty also warrants
Treadwear Coverage to the original
purchaser of select Replacement Tires
purchased through an authorized Pirelli
dealer. Treadwear Coverage will extend
for the vehicle odometer miles described
below, from the point of original retail
purchase (the “Treadwear Coverage”).
This Treadwear Coverage does not apply
to Original Equipment Tires.
Pirelli
42