Ford And Lincoln New Vehicle
Limited Warranty
............ 4FORD AND LINCOLN NEW VEHICLE LIMITED
WARRANTY..................... 4
Bridgestone/Firestone...... 5ORIGINAL EQUIPMENT PASSENGER AND
LIGHT TRUCK TIRES . .............. 5
ELIGIBILITY . ..................... 5
WHAT IS WARRANTED AND FOR HOW
LONG .......................... 5
WHAT THIS LIMITED WARRANTY DOES NOT
COVER ......................... 5
REPLACEMENT PRICE . ............. 6
REPLACEMENT WARRANTY . . . ....... 6
WHERE TO GO ................... 6
CONSUMER RIGHTS . . . . ........... 6
CONDITIONS AND EXCLUSIONS ....... 6
OWNER’S OBLIGATIONS ............. 7
ARBITRATION .................... 7
TIRE MAINTENANCE AND SAFETY
INFORMATION ................... 8
CONTACTUS .................... 8
BFGoodrich.................. 9ABOUT THIS WARRANTY . . . ......... 9
WHAT IS COVERED AND FOR HOW LONG . . 9
WHAT IS NOT COVERED............. 9
HOW REPLACEMENT CHARGES ARE
CALCULATED .................... 9
WHAT YOU MUST DO WHEN MAKING A
CLAIM . . . ...................... 10
CONDITIONS AND EXCLUSIONS ....... 10
CONSUMER RIGHTS . . . ............ 10
SAFETY MAINTENANCE INFORMATION .... 11
CONTACT INFORMATION . . . . . ....... 11
Continental................. 12ELIGIBILITY..................... 12
WHAT IS THE ADJUSTMENT POLICY AND
HOW LONG IS IT APPLICABLE? ........ 12
BASICCOVERAGE ................. 12
WHAT IS NOT COVERED BY THIS
WARRANTY ..................... 13 ATTENTION AUTHORIZED DEALERS . . . . . 14
CTA’S OBLIGATIONS
................ 14
OWNER’S OBLIGATIONS ............. 14
SAFETY WARNING . . . .............. 15
SELF SUPPORTING RUNFLAT (SSR)
TIRE OWNERS .................... 16
TEMPORARY SPARE TIRE OWNERS . . . . . 16
CONTISEAL
™ TIRE OWNERS ....... 16
CONTISILENT™ TIRE OWNERS...... 16
FOR SERVICE ASSISTANCE OR
INFORMATION.................... 17
General...................... 18ELIGIBILITY...................... 18
WHAT IS THE ADJUSTMENT POLICY AND
HOW LONG IS IT APPLICABLE? . . . . . . . . 18
BASICCOVERAGE ................. 18
WHAT IS NOT COVERED BY THIS LIMITED
WARRANTY . . . .................. 19
ATTENTION AUTHORIZED DEALERS . . . . 20
CTNA’S OBLIGATIONS .............. 21
OWNER’S OBLIGATIONS . ............ 21
SAFETY WARNING ................. 21
TEMPORARY SPARE TIRE OWNERS . . . . . 22
FOR SERVICE ASSISTANCE OR
INFORMATION ................... 22
Goodyear & Dunlop.......... 23HIGHWAY AUTO, LIGHT TRUCK AND
SPECIAL TRAILER TIRE WARRANTY AND
ADJUSTMENT POLICY (EXCLUDES
GOODYEAR® UNISTEEL® RADIAL LIGHT
TRUCK TIRES) . . ................. 23
WHO IS ELIGIBLE? ................. 23
WHAT IS COVERED AND FOR HOW
LONG? ......................... 23
FREE TIRE REPLACEMENT ........... 23
ALL OTHER HIGHWAY AUTO OR
LIGHT TRUCK TIRES ............... 23
TEMPORARY SPARE TIRES ........... 23
PRORATED ADJUSTMENT ............ 24
HOW WILL PRORATED CHARGES BE
CALCULATED? ................... 24
WHAT IS A COMPARABLE TIRE? ....... 24
Table of Contents
1
ADDITIONAL PROVISIONS........... 24
LIMITATIONS . . . ................. 24
WHAT IS NOT COVERED BY THIS
WARRANTY? .................... 24
WHAT ARE YOUR LEGAL RIGHTS? ..... 25
HOW DO YOU OBTAIN AN
ADJUSTMENT? .................. 26
SAFETY WARNINGS ............... 26
RUN-FLAT TECHNOLOGY EXTENDED
MOBILITY TECHNOLOGY (EMT™),
RUNONFLAT® (ROF) AND DUNLOP
SELF-SUPPORTING TECHNOLOGY (DSST®)
ORIGINAL EQUIPMENT TIRES ......... 27
IMPORTANT SAFETY INFORMATION .... 27
FOR SERVICE ASSISTANCE OR INFORMATION,
FIRST CONTACT THE NEAREST GOODYEAR
OR DUNLOP RETAILER . . . . . ........ 29
Hankook.................... 30FOR ORIGINAL EQUIPMENT PASSENGER CAR
AND LIGHT TRUCK TIRES (INCLUDING
TEMPORARY TIRE)............... 30
WHAT IS COVERED AND FOR HOW
LONG ......................... 30
PASSENGER CAR AND LIGHT TRUCK
TIRES ......................... 30
HANKOOK TEMPORARY TIRE ........ 30
WHAT IS NOT COVERED BY THE
WARRANTY ..................... 31
NON ADJUSTABLE CONDITIONS ....... 31
GENERAL EXCLUSIONS ............. 31
HANKOOK’S OBLIGATIONS .......... 32
OWNER’S OBLIGATIONS ............ 32
TIRE SERVICE ASSISTANCE OR
INFORMATION . . . . ............... 32
Maxxis...................... 33MAXXIS TIRES LIMITED WARRANTY .... 33
ELIGIBILITY FOR LIMITED WARRANTY . . . 33
WHAT IS WARRANTED AND FOR HOW
LONG ......................... 33
WHAT IS NOT COVERED BY THIS LIMITED
WARRANTY POLICY . . ............. 34
LIMITATION OF WARRANTY .......... 34
REPLACEMENT OF TIRES ........... 35WARRANTY CLAIM PROCEDURE . . . . . . 35
SAFETY MAINTENANCE INFORMATION . . 36
CONTACT INFORMATION
........... 36
Michelin.................... 37ABOUT THIS LIMITED WARRANTY . . . . . 37
WHAT’S COVERED AND FOR HOW
LONG? ........................ 37
WHAT IS NOT COVERED............ 37
HOW REPLACEMENT CHARGES ARE
CALCULATED .................... 38
WHAT THE CONSUMER MUST DO WHEN
MAKING A CLAIM ................. 38
CONDITIONS AND EXCLUSIONS ....... 38
CONSUMER RIGHTS ............... 39
SAFETY MAINTENANCE INFORMATION . . 39
ARBITRATION CLAUSE ............. 39
CONTACT INFORMATION ........... 40
Pirelli....................... 41WHAT IS WARRANTED AND WHO IS ELIGIBLE
FOR WARRANTY COVERAGE? ........ 41
ORIGINAL EQUIPMENT AND REPLACEMENT
TIRES DEFINITIONS ................ 41
OTHER WARRANTIES .............. 41
WHAT IS THE STANDARD WARRANTY
COVERAGE? .................... 42
PIRELLI CONFIDENCE PLUS PLAN
™
FOR SELECT REPLACEMENT TIRE
LINES ........................ 42
REPLACEMENT TIRE LINES WHICH QUALIFY
FOR THE CONFIDENCE PLUS PLAN . . . . . 42
TREADWEAR COVERAGE FOR SELECT
REPLACEMENT TIRE LINES ONLY ...... 42
TREADWEAR COVERAGE CONDITIONS . . . 43
ROAD HAZARD COVERAGE FOR RUN FLAT
AND PIRELLI NOISE CANCELLING SYSTEM
(PNCS) TIRES................... 44
WHAT IS NOT COVERED BY THIS LIMITED
WARRANTY? .................... 44
OWNER’S RESPONSIBILITIES ......... 45
HOW TO MAKE A CLAIM UNDER THIS
LIMITED WARRANTY .............. 45
TIRE REGISTRATION ............... 46
Table of Contents
2
Toyo/Nitto.................. 47WHAT IS COVERED AND FOR HOW
LONG? ........................ 47
ELIGIBLE TIRES.................. 47
WHAT IS NOT COVERED? . .......... 47
WHAT TOYO/NITTO TIRES WILL DO . . . . 48
HOW TO MAKE A CLAIM ............ 49
YOUR LEGAL RIGHTS . . ............ 49
LIMITATIONS AND EXCLUSIONS ...... 50
TIRE SAFETY AND MAINTENANCE
INFORMATION .................. 50
CONTACT INFORMATION ........... 50
Linglong.................... 51GENERAL LIMITED WARRANTY TERMS . . 51
WHAT IS WARRANTED AND FOR HOW
LONG ......................... 51
WHAT IS NOT COVERED............ 51
OWNERS OBLIGATIONS ............ 52
ARBITRATION CLAUSE . ............ 53
DISCLAIMER . . .................. 54
Falken...................... 55FALKEN LIMITED WARRANTY ........ 55
WHAT IS COVERED AND FOR HOW
LONG ......................... 55
WHAT IS NOT COVERED BY THE
WARRANTY .................... 55
OWNER’S OBLIGATIONS . . . ......... 56
LEGAL RIGHTS . . ................ 56
CONTACT INFORMATION ........... 57
SafetyInformation......... 58DRIVING ON ANY TIRE THAT DOES NOT HAVE
THE CORRECT INFLATION PRESSURE IS
DANGEROUS . . . ................ 58
CHECK THE COLD INFLATION PRESSURES
IN ALL YOUR TIRES, INCLUDING THE SPARE,
AT LEAST ONCE EACH MONTH . . ..... 58
TIRE SPINNING .................. 59 HIGH SPEED DRIVING CAN BE
DANGEROUS
.................... 59
SPEED RATINGS . ................. 59
INSPECT YOUR TIRES, DO NOT DRIVE ON
A DAMAGED TIRE OR WHEEL ......... 61
HAZARDS ....................... 61
INSPECTION ..................... 61
TIRE TREADWEAR INDICATORS “WEAR
BARS” ......................... 62
DO NOT OVERLOAD: DRIVING ON ANY
OVERLOADED TIRE IS DANGEROUS . . . . . 62
TRAILER TOWING ................. 62
WHEEL ALIGNMENT AND BALANCING ARE
IMPORTANT FOR SAFETY AND MAXIMUM
MILEAGE FROM YOUR TIRES. ......... 62
CHECK HOW YOUR TIRES ARE WEARING
AT LEAST ONCE EACH MONTH ........ 62
TIRE MIXING ..................... 63
TIRE ROTATION .................. 63
CUSTOMIZATION OF TIRES, WHEELS, OR
SUSPENSION ON SUVS AND LIGHT
TRUCKS ....................... 63
TIRE ALTERATIONS . . .............. 64
REPAIRS - WHEREVER POSSIBLE,
SEE YOUR TIRE RETAILER AT ONCE . . . . . 64
STORAGE ...................... 64
FOLLOW THESE MOUNTING
RECOMMENDATIONS .............. 65
TEMPORARY SPARE TIRES ........... 65
REMEMBER... TO AVOID DAMAGE TO YOUR
TIRES AND POSSIBLE ACCIDENT: . . . . . . 65
FAILURE TO OBSERVE ANY OF THE
RECOMMENDED PRECAUTIONS CONTAINED
IN THIS OWNER’S MANUAL CAN LEAD TO
ERRATIC VEHICLE BEHAVIOR AND/OR TIRE
DAMAGE, POSSIBLY RESULTING IN AN
ACCIDENT. ...................... 66
Index........................ 67
Table of Contents
3
ORIGINAL EQUIPMENT
PASSENGER AND LIGHT
TRUCK TIRES
Including RFT Tires with Run-Flat
Technology
ELIGIBILITY
This Limited Warranty covers
BRIDGESTONE and FIRESTONE brand
passenger and light truck tires, including
RFT and temporary spare tires, originally
installed by the vehicle manufacturer on
a new vehicle. You are covered under the
terms of this Limited Warranty if the
tire was produced after July 4, 2004
(DOT serial 2704 or later) and has been
used only on the vehicle on which it was
originally installed in non-commercial
service.
WHAT IS WARRANTED AND
FOR HOW LONG
Before wearing down to 2/32” (1.6 mm)
remaining original tread depth (i.e. worn
down to the top of the built-in indicators
in the tread grooves) and within 6 years
from the date of purchase (proof of
purchase date required; without proof of
purchase date, then within 6 years from
the date of tire manufacture), for any
reason other than those excluded in the
section entitled “What This Limited
Warranty Does Not Cover,” any eligible
tire that becomes unusable for any
reason within the manufacturer’s control
will be replaced with an equivalent new
tire on the basis set forth in this Limited
Warranty.
WHAT THIS LIMITED
WARRANTY DOES NOT COVER
This Limited Warranty does not cover the
following:
1. Tire damage or irregular wear due to:
A. Road hazards, including, without
limitation: Puncture, cut, impact
break, stone drill, bruise, bulge,
snag, etc.
B. Improper use or operation,
including, without limitation:
Improper inflation pressure,
overloading, tire/wheel spinning,
use of an improper wheel, tire
chain damage, misuse,
misapplication, negligence, tire
alteration, or for racing or
competition purposes.
C.
Insufficient or improper
maintenance,including, without
limitation: Failure to rotate tires as
recommended in this manual,
wheel misalignment, worn
suspension components, improper
tire mounting or demounting,
tire/wheel assembly imbalance, or
other vehicle conditions, defects,
or characteristics.
D. Contamination or degradation
by petroleum products or other
chemicals, fire or other externally
generated heat, or water or other
material trapped inside the tire
during mounting or inflation.
E. Improper repair voids this
Limited Warranty.
F. For RFT tires only, improper
run-flat or low tire pressure
operation, including, without
limitation: Exceeding speed,
distance, or other run-flat/low-
pressure operation limitations.
Bridgestone/Firestone
5
allow the exclusion or limitation of
incidental or consequential damages, so
the above limitation or exclusion may not
apply to you.
This Limited Warranty applies only to
consumers actually using the tire in the
United States and Canada. For warranty
conditions outside the United States and
Canada, see your local Bridgestone
Firestone distributor.
Obligations under this policy may not be
enlarged or altered by anyone.
In accordance with Federal Law, this
Limited Warranty has been designated as
a Limited Warranty. Nothing in this
Limited Warranty is intended to be a
representation that tire failures cannot
occur. This Limited Warranty is given in
the United States by Bridgestone
Americas Tire Operations, LLC,
535 Marriott Dr., Nashville, TN 37214 and
in Canada by Bridgestone Canada Inc.,
5770 Hurontario St., Suite 400,
Mississauga, Ontario, Canada L5R 3G5.
OWNER’S OBLIGATIONS
In order to keep this Limited Warranty
valid, we require you to have your tires
regularly inspected and rotated per the
recommendations outlined in your
vehicle’s owner’s manual and to furnish
proof of same in order to receive an
adjustment. Such proof should show the
date, mileage, and servicing location. A
sales receipt containing this information
will suffice. It is your obligation to
maintain proper tire inflation pressures as
specified by the vehicle manufacturer
and to operate the vehicle within
tire/vehicle load capacity and speed
limitations. It is also your obligation to
maintain proper wheel alignment and
tire/wheel assembly balance. To request
an adjustment, you must present the tireto an authorized Bridgestone Firestone
retailer. Complete and sign the customer
section of the Bridgestone Americas Tire
Operations, LLC Limited Warranty
adjustment form and pay appropriate
replacement price, taxes, disposal fee,
and service charges, if any.
ARBITRATION
You and Bridgestone Americas Tire
Operations, LLC agree that all claims,
disputes, and controversies between you
and it, including any of its agents,
employees, successors, or assigns, arising
out of or in connection with this Limited
Warranty, or any other warranties, express
or implied, including a failure of warranty
and the validity of this arbitration clause,
but excluding claims for personal injury or
property damage, shall be resolved by
binding arbitration between you and it,
according to the formal dispute resolution
procedures of the National Arbitration
Forum, under the Code of Procedure then
in effect. This arbitration will be
conducted as a document hearing. If you
request any procedures beyond a
document hearing, you will be responsible
for all fees, including filing and
administrative fees, above and beyond
the fees required for document hearings.
The arbitration between you and
Bridgestone Americas Tire Operations,
LLC shall not include any other
customers, be combined or consolidated
in any fashion with arbitrations involving
other customers, or proceed in any form
of class action in which the claims of
numerous customers are considered
together. Any award of the arbitrator(s)
may be entered as a judgment in any
court of competent jurisdiction. The
arbitrators will have no authority to award
punitive or other damages not measured
by the prevailing party’s actual damages,
except as may be required by statute.
Bridgestone/Firestone
7
Information may be obtained and claims
may be filed at any office of the National
Arbitration Forum or at P.O. Box 50191,
Minneapolis, MN 55405.
TIRE MAINTENANCE AND
SAFETY INFORMATION
Any tire, no matter how well constructed,
may fail in use as a result of punctures,
impact damage, improper inflation,
overloading, or other conditions resulting
from use or misuse. Tire failure may
create a risk of property damage, serious
personal injury or death.
To reduce the risk of tire failure,
Bridgestone Americas Tire Operations,
LLC strongly recommends you read and
follow all tire specifications,
recommendations and safety
information found in the following
resources:
• The “Tire Safety Information” sectionof this booklet.
• The Vehicle Owner’s Manual.
• The vehicle certification and tire information placards/labels on the
vehicle.
• The Bridgestone and Firestone Tire Maintenance, Safety and Warranty
Manual (for original equipment
passenger and light truck tires)
CONTACT US
For a copy of the Bridgestone Firestone
tire manual and for other important tire
service information, recommendations
and safety warnings, please contact us:
On the internet:
• www.bridgestonetire.com
• www.firestonetire.com
In the United States:
Bridgestone Americas Tire Operations,
LLC
Technical Service Department
1-800-356-4644
In Canada:
Bridgestone Canada Inc.
Technical Service Department
1-800-267-1318
In addition, we recommend periodic
inspection and maintenance, if
necessary, by a qualified tire service
professional.
Bridgestone/Firestone
8
ABOUT THIS WARRANTY
As the original purchaser of a
BFGoodrich® brand passenger or light
truck tire, you are encouraged to read this
booklet carefully to determine which
warranty coverages apply to the specific
tires that you own. Please also pay close
attention to the Owner’s Manual since it
provides essential safety and
maintenance information.
WHAT IS COVERED AND FOR
HOW LONG
Workmanship and Materials
BFGoodrich brand passenger and light
truck tires, used in normal service on the
vehicle on which they were originally
fitted and in accordance with the
maintenance recommendations and
safety warnings contained in the
attached owner’s manual, are covered by
this warranty against defects in
workmanship and materials for the life of
the original usable tread, or six years
from the date of purchase, whichever
comes first. At that time, all warranties,
express or implied, expire. The life of the
original usable tread is the original tread
down to the level of the treadwear
indicators - 2/32” (1.6 mm) of tread
remaining. Date of purchase is
documented by new vehicle registration.
If no proof of purchase is available, the
date of manufacture as molded on the
sidewall will be used. Replacement will
be made in accordance with the terms
and conditions described under “How
Replacement Charges are Calculated”.
NOTE:Your vehicle manufacturer may
provide additional tire warranty coverage
over and above what is provided by
BFGoodrich. Consult your vehicle owner’s
information for further information.
WHAT IS NOT COVERED
Tires Which Become Unserviceable
Due to:
• Road hazard injury (e.g., a cut, snag, bruise, impact damage or puncture).
• Incorrect mounting of the tire, tire/wheel imbalance or improper
repair.
• Misapplication, improper maintenance, racing, underinflation, over-inflation or
other abuse.
• Uneven or rapid wear which is caused by mechanical irregularity in the
vehicle such as wheel misalignment,
(a measured tread difference of 2/32”
(1.6 mm) or more across the tread on
the same tire).
• Accident, fire, chemical corrosion, tire alteration or vandalism.
• Use in commercial applications for treadwear.
• Flat spotting caused by improper storage.
• The adding of liquid, solid or gaseous materials other than air, nitrogen or
carbon dioxide (for example, water
base sealers or balancing substances).
• Ozone or weather checking.
HOW REPLACEMENT
CHARGES ARE CALCULATED
Passenger and Light Truck
Tires Workmanship/Materials
A tire which becomes unserviceable due
to a condition covered by this
workmanship and materials limited
warranty will be replaced with a
comparable new BFGoodrich brand tire,
free of charge, when 2/32” (1.6 mm) or
less of the original tread is worn, (or 25%
or less, whichever is more beneficial to
BFGoodrich
9
The replacement tire price will be
determined by multiplying the
percentage of the useable tread worn by
the Dealers Selling Price (excluding all
applicable taxes) at the time of the
adjustment. The useable tread is the
original tread down to the tread wear
indicators (2/32nd of an inch or 1.6 mm
of tread remaining.)
**A “comparable” new Continental brand
tire may be of either the same tire line or
the same basic construction but with a
different sidewall or tread configuration.
If a higher priced tire is selected, the
consumer will pay the difference in price.
WHAT IS NOT COVERED BY
THIS WARRANTY
The Following Are Not
Covered
Road Hazard:Any tire with road hazard
damage, which includes, but is not
limited to: cuts, snags, punctures, bruises,
and impact breaks.
Ride/Vibration: Any ride/vibration
complaint after the first 2/32” (1.6 mm)
of treadwear or 12 months of service,
whichever comes first.
Repairs: If a tire is returned under
complaint and the reason for the tire’s
disablement is in any way associated
with a repair, or with the situation that
led to the repair, the manufacturer’s
warranty is invalidated.
Mileage: Mileage is not covered under
this policy. Improper operation or maintenance:
This includes, but is not limited to, effects
caused by:
1. Improper tire inflation and/or
improper load/speed practices:
These practices can cause excessive
operational temperatures and stresses
that exceed the tire’s capabilities.
2. Improper or insufficient tire
rotation.
3. Improper vehicle alignment.
4. Damage due to:
– Rim irregularities or rim damage.
– Snow chains.
– Vehicle mechanical problems,
including brake problems, and
vehicle wheel alignment.
– Extreme temperature exposure.
– Negligent and abusive driving such as tire spinning, or racing
– Improper tire storage.
– Automotive accident.
– Chemical corrosion or fire.
– Use contrary to the vehicles manufacturer’s tire
recommendations.
– Misuse or misapplication.
Improper Mounting or Demounting
Alteration: such as, but not limited to,
adding a white inlay on blackwall, tread
regrooving, tire truing or siping, or adding
sealant materials to the tire.
Weather checking/cracking: Not
covered after 48 months from the date of
purchase.
Failure to observe safety and
maintenance precautions set forth in
“Safety W arning.”
Continental
13