2022 FORD ECOSPORT Warranty Guide

HOW REPLACEMENT
CHARGES ARE CALCULATED
Passenger and Light Truck
Tires
A tire which becomes unserviceable due
to a condition covered by this
workmanship and materials limited
warranty will be replaced with a
comparable new Michelin tire, free of
charge, when 2/32” (1.6 mm) or less of
the original tread is worn, (or 25% or less,
whichever is more beneficial to the user)
and within 12 months of the date of
purchase. Mounting and balancing of the
tire is included.You pay the cost of any
other service charges and applicable
taxes.
When more than 2/32” (1.6 mm) of
original tread has been worn (or more
than 25%, whichever is more beneficial
to the user) or after 12 months from date
of purchase, you must pay the cost of a
comparable new Michelin passenger or
light truck replacement tire on a prorated
basis. The retailer will determine the
charge by multiplying the percentage of
the original usable tread worn, by the
current selling price at the adjustment
location or the price in the current
Michelin Base Price List, whichever is
lower.
WHAT THE CONSUMER MUST
DO WHEN MAKING A CLAIM
When making a claim under the terms of
this limited warranty, you must present
your tire(s) to a participating Michelin tire
retailer. The vehicle on which the tires
were used must be available for
inspection. Personal identification (i.e. driver’s license,
credit card, etc.) and vehicle registration
may be required.
You pay service charges for normal vehicle
and tire maintenance.
Also see Conditions and Exclusions on
this page pertaining to all limited
warranties listed in this booklet.
CONDITIONS AND
EXCLUSIONS
These limited warranties do not provide
compensation for loss of time, loss of use
of vehicle, inconvenience or consequential
damage. Some states do not allow the
exclusion or limitation of incidental or
consequential damages, so the above
limitation or exclusion may not apply to
you.
Tires presented for claim remain the
property of the consumer and Michelin
accepts no responsibility for loss of or
damage to tires which are in the custody
or control of a Michelin tire retailer for the
purpose of inspection for warranty
adjustment. Tires accepted for claim
become the property of Michelin North
America, Inc. (MNA).
In the event of a disputed claim, the
consumer must make the tire
available for further inspection
No Michelin North America (MNA)
representative, employee or retailer has
the authority to make or imply any
representation, promise or agreement,
which in any way varies from the terms of
this warranty.
These limited warranties apply only in the
United States and Canada.
Michelin
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CONSUMER RIGHTS
This warranty gives the user specific legal
rights, and the user may also have other
rights which vary from state to state.
SAFETY MAINTENANCE
INFORMATION
Read the tire safety portion of this
booklet, the information on the sidewall
of your tires, your vehicle owner’s guide
and vehicle tire information placard for
essential safety and maintenance
information.
You should have complete confidence
in your new Michelin tires. Still, it’s
important to register your tires in the
event that we need to contact you.
For online tire registration, visit
www.michelinman.com/register.
When service is required:1. Contact a participating Michelin tire retailer listed in your local yellow
pages.
2. If additional assistance in locating a participating Michelin tire retailer is
required, please call the phone
number listed for your area. See the
Contact Information section for this
information.
ARBITRATION CLAUSE
Resolution of Disputes
ALL CLAIMS ARISING FROM THIS
LIMITED WARRANTY OR THE
MARKETING, SALE OR PERFORMANCE
OF THE PURCHASED PRODUCT
AGAINST MICHELIN NORTH AMERICA,
INC. AND ITS AGENTS, EMPLOYEES,
DEALERS, AFFILIATES, PARENT OR
SISTER CORPORATIONS, RELATED
CORPORATE ENTITIES,
PREDECESSORS, SUCCESSORS OR ASSIGNS (HEREINAFTER COLLECTIVELY
“MICHELIN”) SHALL BE SUBJECT TO
BINDING ARBITRATION. You and Michelin
acknowledge your and its right to litigate
claims, disputes and controversies arising
out of or in connection with this limited
warranty or the marketing, sale or
performance of the purchased product in
court, but prefer to resolve any such
claims, disputes and controversies
through arbitration and hereby waive the
right to litigate such claims, disputes and
controversies in court upon election of
arbitration by either party. Therefore, you
and Michelin agree that all claims,
disputes and controversies between you
and Michelin arising out of or in
connection with this limited warranty, or
any other warranties, express or implied,
including a failure of warranty, or any
claims arising out of or in connection with
the marketing, sale or performance of the
purchased product, including but not
limited to claims for consumer fraud or
brought under any consumer protection
statute, but excluding claims for personal
injury or property damage, shall be finally
resolved solely by arbitration, upon
election by either party, according to the
formal dispute resolution procedures then
in effect of the National Arbitration
Forum, or if the National Arbitration
Forum is no longer conducting such
arbitrations, a successor organization
thereto or such other private arbitration
service as you and Michelin North
America, Inc. shall mutually agree (the
actual authority involved, the “Arbitral
Body”). The Arbitral Body shall decide the
issues submitted in accordance herewith,
provided that all substantive questions of
law will be determined under the laws of
the State in which you purchased the
product at issue. You agree that no claim
subject to arbitration shall be arbitrated
as a class action, or on a class-wide or
representative basis, or on behalf of the
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general public, or on behalf of other
persons that may be similarly situated.
You agree that you do not have the right
to act as a private attorney general, a
class representative, or to participate as
a member of a class of claimants with
any claim subject to arbitration. You
further agree that no claim subject to
arbitration shall be heard by a jury and
that any judgment or award of the
Arbitral Body will be final and not subject
to judicial review. All arbitrations will be
conducted as document hearings. Each
party shall bear its own costs arising from
and associated with the document
hearing with the exception of the
arbitrator’s fee which will be borne by all
parties in equal shares. If either party
requests any procedures beyond a
document hearing, the requesting party
will be responsible for all fees, including
filing and administrative fees, above and
beyond the fees required for document
hearings. Any award of the arbitrator(s)
may be entered as a judgment and shall
be enforceable in any court of competent
jurisdiction. The arbitrators will have no
authority to award punitive or other
damages not measured by the prevailing
party’s actual damages, except as may
be required by statute. Information about
arbitration may be obtained and claims
may be filed at any office of the National
Arbitration Forum or at P.O. Box 50191,
Minneapolis, MN 55405.CONTACT INFORMATION
If you see any damage to your tires or
wheels, contact your local participating
Michelin tire retailer listed in the Yellow
Pages, or visit our web site listed below for
dealer locations. If further assistance is
required, contact:
IN USA
1-800-847-3435
or write:Michelin North America, Inc.
Attention: Consumer Care Department
Post Office Box 19001 Greenville, SC
29602-9001
or email:
www.michelinman.com
IN CANADA
1-888-871-4444
or write: Michelin Return Center
Attention: Building 698
2863 Granton Road
New Glasgow, NS
B2H 5C6
or email:
www.michelin.ca
Michelin
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WHAT IS WARRANTED AND
WHO IS ELIGIBLE FOR
WARRANTY COVERAGE?
Pirelli Tire LLC (Pirelli), 100 Pirelli Drive,
Rome, GA 30161, warrants that all Pirelli
Original Equipment and New
Replacement Passenger and Light Truck
tires with a complete D.O.T. identification
number and branded “Pirelli” which are
supplied by Pirelli, either directly or
through an authorized Pirelli dealer, and
which are mounted on passenger
vehicles and light trucks for primary use
within the U.S.A. and Canada will be free
from defects in workmanship and
materials. This Limited Warranty is
extended to the first retail purchaser of
the tire in the United States and Canada
or to the original owner of the vehicle on
which Pirelli tires come mounted as
Original Equipment.
This Limited Warranty does not cover any
associated service charges, including
costs associated with mounting and
balancing of the tire, tire rotation,
studding, wheel alignment, etc., unless
and to the extent otherwise expressly
stated herein.
ORIGINAL EQUIPMENT AND
REPLACEMENT TIRES
DEFINITIONS
“Original Equipment Tires” are Pirelli tires
supplied as original equipment by the
vehicle manufacturer or vehicle dealer on
new vehicles.“Replacement Tires” are Pirelli tires
mounted to your vehicle after the Original
Equipment Tires or any tires from other
manufacturers have been removed from
your vehicle.
Any references in this Limited Warranty to
“Pirelli tires” without specification as to
Original Equipment Tires or Replacement
Tires should be read as reference to either
one or both Original Equipment Tires or
Replacement Tires.
OTHER WARRANTIES
THIS LIMITED WARRANTY IS THE
ONLY EXPRESS WARRANTY GIVEN
BY PIRELLI. PIRELLI DOES NOT MAKE
ANY OTHER EXPRESS WARRANTY,
AND ANY IMPLIED WARRANTIES,
INCLUDING WITHOUT LIMITATION
THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE
LIMITED TO THE APPLICABLE
DURATION OF THIS LIMITED
WARRANTY. PIRELLI DOES NOT
AUTHORIZE ANY OTHER PERSON,
INCLUDING AUTHORIZED PIRELLI
DEALERS OR VEHICLE
MANUFACTURERS, OR VEHICLE
DEALERS, TO CHANGE THIS LIMITED
WARRANTY OR CREATE ANY OTHER
OBLIGATION IN CONNECTION WITH
PIRELLI TIRES.
Some states do not allow limitations on
how long an implied warranty lasts, so the
above limitation may not apply to you.
Pirelli
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WHAT IS THE STANDARD
WARRANTY COVERAGE?
If an eligible Pirelli tire becomes
unserviceable due to workmanship or
material defects withinthe first year
from the date of purchase or within
the first 2/32” of the original usable
tread, whichever occurs first, the tire will
be replaced with an identical or
comparable Pirelli tire at no charge to the
owner, including mounting and balancing
(subject to applicable limitations).
Miscellaneous fees and taxes are not
covered under this Limited Warranty.
If a Pirelli tire becomes unserviceable due
to workmanship or material defects
(other than riderelated complaints and
Road Hazard) following the initial
warranty period above, the owner must
pay the pro-rata cost for a comparable
Pirelli Replacement Tire. Owner is
responsible for mounting and balancing
charges. An authorized Pirelli dealer will
determine the pro-rata cost by
multiplying the percentage of the original
usable tread that has been worn by the
current dealer selling price.
When the treadwear indicators become
visible (2/32” tread depth remaining),
regardless of age or mileage, the tire is
considered to be 100% worn and will not
be covered by this Limited Warranty.
PIRELLI CONFIDENCE PLUS
PLAN FOR SELECT
REPLACEMENT TIRE LINES
This Limited Warranty includes a 30-day
trial period for select Pirelli Replacement
Tires installed as a set of four (4) (front
and rear) within 30 days of your original
purchase date or the first 2/32” of original
usable tread, whichever occurs first, you may return the set of eligible Pirelli
Replacement Tires you wish to replace to
the original place of purchase, along with
the original purchase sales receipt, and
exchange them for a different set of Pirelli
Replacement Tires. As an alternative, if
there is no other suitable Pirelli
Replacement Tire line available in your
size, the purchase price of the eligible tires
you are seeking to return will be refunded,
less taxes and fees.
REPLACEMENT TIRE LINES
WHICH QUALIFY FOR THE
CONFIDENCE PLUS PLAN
Cinturato™ P1™ Plus
Cinturato P7™ All Season Plus
Cinturato P7™ All Season Plus II
P4™ Four Seasons Plus
P Zero™ All Season Plus
Scorpion Verde™ All Season Plus
Scorpion Verde™ All Season Plus II
Scorpion™ Zero™ All Season Plus
Scorpion™ All Terrain Plus
TREADWEAR COVERAGE FOR
SELECT REPLACEMENT TIRE
LINES ONLY
This Limited Warranty also warrants
Treadwear Coverage to the original
purchaser of select Replacement Tires
purchased through an authorized Pirelli
dealer. Treadwear Coverage will extend
for the vehicle odometer miles described
below, from the point of original retail
purchase (the “Treadwear Coverage”).
This Treadwear Coverage does not apply
to Original Equipment Tires.
Pirelli
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Driving habits, road conditions, vehicle
platform and vehicle and tire
maintenance are all factors that
contribute to tire wear. If your
Replacement Tires do not reach the
miles listed in the Treadwear Coverage
table below but otherwise meet with all
other Treadwear Coverage Conditions set
forth in this Limited Warranty, your tires
will be replaced as follows: the owner
must pay the pro-rata cost for a
comparable Pirelli Replacement Tire. An
authorized Pirelli dealer will determine
the pro-rata cost by multiplying the
current dealer selling price by the
percentage of the warranted mileage
used by the owner.
TREADWEAR COVERAGE
CONDITIONS
• You must be the original purchaser ofthe Replacement Tires and have a
copy of the original invoice showing
the application mileage.
• You must be the owner of the vehicle on which the Replacement Tires were
originally installed.
• The tires must be from one of the Replacement Tire lines listed in the
table below titled “Treadwear
Coverage”.
• You must have had the Replacement Tires rotated at least every 5,000 to
7,000 miles.
• Your servicing tire dealer must be an authorized Pirelli dealer and must
have completed the Tire Rotation
Record.
• The tires must be worn evenly across the tread, down to the treadwear
indicator (2/32” of tread depth) at
which time they are considered to be 100% worn out. There cannot be
more than a 2/32” tread depth
difference across the tire.
• Passenger and P-Metric Light Truck tires are not covered for mileage when
used on commercial vehicles or in
commercial applications.
• For vehicles equipped with different Replacement Tire sizes front and rear,
the Treadwear Coverage for the rear
tires will be 50% of the mileage
coverage stated below.
TREADWEAR COVERAGE
Tire Line Mileage
Rating
Cinturato P1 Plus 35,000
P4 Four Seasons T 85,000
P4 Four Seasons H 65,000 P4 Four Seasons T Plus 90,000
P4 Four Seasons H Plus 70,000
P4 Four Seasons V Plus 65,000
P6 Four Seasons Plus 45,000 Cinturato P7 AllSeason Plus 70,000
Cinturato P7 All Season Plus II 70,000
P Zero Nero All Season 45,000
P Zero All Season Plus 50,000 Scorpion ATR 50,000
Scorpion STR 65,000
Scorpion Verde All Season Plus 65,000
Scorpion Verde All Season Plus II 65,000
Scorpion Zero All Season Plus 50,000
Scorpion All Terrain Plus 50,000
Pirelli
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ROAD HAZARD COVERAGE
FOR RUN FLAT AND PIRELLI
NOISE CANCELLING SYSTEM
(PNCS) TIRES
Pirelli Run Flat tires are manufactured
with technology that allows limited
low-inflation operation in the event of
sudden loss of pressure. As a result, in
addition to the standard warranty
coverage, Pirelli provides road hazard
coverage on both Pirelli Original
Equipment Tires and Replacement Tires
manufactured with Pirelli Run Flat or
PNCS technology.
If a Run Flat or PNCS tire becomes
unserviceable due to road hazard
damage within the first year from the
date of purchase, or within the first 2/32”
of the original usable tread, whichever
occurs first, the Pirelli tire will be replaced
with an identical or comparable tire at no
charge for the tire to the owner, including
mounting and balancing (subject to
applicable limitations).
WHAT IS NOT COVERED BY
THIS LIMITED WARRANTY?
• Ride-related claims after the first yearof purchase, or after the first 2/32” of
useable tread, whichever comes first.
These include, without limitation,
uneven wear due to misalignment,
worn suspension components,
mechanical interference and/or
improper inflation, flat spots due to
improper transport, improper storage
and/or braking, road irregularities, etc.
• Irregular wear.
• Excessive noise emissions.
• Tires with 2/32” (1.6 mm) or less tread remaining. • Tire damage and surface cracks due to
use in low ambient temperatures
(except in winter and all-season Pirelli
tires as defined in the applicable Pirelli
Product Catalog).
• Tire damage due to abuse or misuse, including without limitation:
– improper mounting/dismountingpractices, application of
aftermarket wheel protection
hardware, abuse, misuse, or
neglect;
– misapplication, including improper fitment, insufficient Speed Rating,
or Load Index, or undersized or
oversized tires;
– improper repair, repair not conforming to U.S. Tire
Manufacturers Association
standards, or repairs with a
self-vulcanizing plug only or patch
only;
– modification by the addition or removal of material or alteration
to change the appearance or
performance of the tire;
– recapping, retreading, regrooving or in the studding process;
– tire operation in excess of tire/wheel manufacturers’
specifications and
recommendations, including
spinning;
– mechanical irregularities in the vehicle including, without
limitation, misalignment, defective
brakes, defective shock absorbers
or struts, or improper rims;
– fire, chemical corrosion, vandalism, wrecks, theft, running
while flat, underinflated or
overinflated or abuse during
servicing;
Pirelli
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– road hazard injuries (including,without limitation, due to nails,
glass, metal objects) or other
penetrations or snags, bruises or
impact damage (other than for
Run Flat and PNCS tires
specifically covered under the
Road Hazard policy);
– running on a dynamometer.
Additional Exclusions:
• Tires on any vehicle registered or
operated outside the United States of
America or Canada;
• Tires transferred from the vehicle on which they were originally installed by
a vehicle manufacturer or authorized
Pirelli dealer;
• Additional tires that are not independently subject to a warranty
claim;
• Tires which have been inflated with anything other than air or nitrogen;
• Tires which have been injected with liquid balancer or sealant, or any other
balancing material;
• Passenger tires (Euro-metric/P- metric) used on commercial vehicles
or used in commercial applications;
• Tires used in any form of racing or any high performance driving event
including high performance driving
schools/instruction and track day
events.
OWNER’S RESPONSIBILITIES
The owner is responsible for proper tire
care and maintenance. Maintain the
recommended tire pressure by checking
the tire pressure monthly and before long
trips with an accurate pressure gauge.
Using vehicle manufacturer suggestions
based on load will improve tire life and
your satisfaction with the tires. CAUTION:
Please be aware that it is
important before fitting the suggested
tires, to ensure that the fitting is allowed
by the technical specifications of the
vehicle, the vehicle manufacturer and
relevant laws/regulations. Pirelli does not
express any view as to the compatibility
of the wheel/tire combination with the
technical specifications for the chassis
and vehicle.
TO MAINTAIN VEHICLE DYNAMICS AND
LOAD CARRYING CAPACITY,
REPLACEMENT TIRES MUST ALWAYS
HAVE A LOAD INDEX AND SPEED RATING
THAT EQUALS OR EXCEEDS THAT OF
THE ORIGINAL EQUIPMENT TIRES OF
THE VEHICLE.
HOW TO MAKE A CLAIM
UNDER THIS LIMITED
WARRANTY
To initiate a warranty claim, the Pirelli
tire(s) must be returned to an authorized
Pirelli dealer. If the tire(s) are covered by
this Limited Warranty, the authorized
Pirelli dealer will submit the tire to Pirelli.
Pirelli’s Tire Inspection Personnel will then
provide the remedy if the tire is covered by
this Limited Warranty.
In order to initiate a claim under the terms
of this Limited Warranty, you must
present the affected Pirelli tire(s) along
with the proof of purchase to an
authorized Pirelli dealer. Once tires are
returned to Pirelli by an authorized Pirelli
dealer and credit has been issued to such
dealer, submitted tires become the
property of Pirelli. To locate an authorized
Pirelli dealer in your area, refer to the
Dealer Locator at www.us.pirelli.com.
Pirelli
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