2022 FORD ECOSPORT Warranty Guide

REMEDY LIMITATIONS
THE RIGHTS AND REMEDIES STATED
IN THIS LIMITED WARRANTY ARE
PIRELLI’S ONLY RESPONSIBILITY,
AND YOUR ONLY REMEDIES. ALL
OTHER REMEDIES ARE EXCLUDED.
IN NO EVENT SHALL PIRELLI BE
RESPONSIBLE FOR ANY
CONSEQUENTIAL, INCIDENTAL OR
SPECIAL DAMAGE(S) IN
CONNECTION WITH A PIRELLI TIRE,
WHETHER FOR BREACH OF THIS
LIMITED WARRANTY, OTHER
CONTRACT BREACH, NEGLIGENCE
OR OTHER TORT, OR ANY STRICT
LIABILITY THEORY.
Some states do not allow the exclusion
or limitation of incidental or
consequential damages, so the above
exclusion may not apply to you. This
Limited Warranty gives you specific legal
rights and you may also have other rights
which vary from state to state.TIRE REGISTRATION
Please request that your authorized Pirelli
dealer register your Replacement Tires,
provide you with a registration card, or go
to www.us.pirelli.com to register your
Pirelli tires on line. In case of a Pirelli tire
recall, we can reach you only if we have
your name and address, and you must
register your Pirelli tires to be on our list.
However, you are not required to register
to get the benefits of this Limited
Warranty.
If further assistance or information is
needed regarding Pirelli tires please
contact:
Pirelli Tire LLC
Consumer Affairs Group
100 Pirelli Drive
Rome, GA 30161
Monday through Friday 8:00 AM to
6:00 PM Eastern Standard Time
1-800-747-3554 (option #2)
[email protected]
Pirelli
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WHAT IS COVERED AND FOR
HOW LONG?
This Limited Warranty covers all
Toyo/Nitto brand passenger car, light truck
and temporary spare tires installed as
original equipment on vehicles that are
sold and used within the United States.
ELIGIBLE TIRES
Your tires are covered under this Limited
Warranty if all of the following criteria are
met:
• The tire was installed on your vehicleat the factory as an original
equipment part.
• You are the original purchaser of the vehicle.
• You have always used the tires with this vehicle.
• The tires have been used for normal street driving.
• The vehicle has not been used for commercial service.
• You properly maintained and used the tire.
• The tires are not subject to an exclusion (See “What is Not
Covered?” section).
• You fulfill the warranty claim procedure (See “How to Make a
Claim” section).
Eligible Tires are covered under this
Limited Warranty for a period of up to
five years from the date you purchased
your new vehicle. Toyo/Nitto Tires will
replace it with a comparable new
Toyo/Nitto brand tire in the manner
explained in the “What Toyo/Nitto Tires
Will Do” section below.
WHAT IS NOT COVERED?
This Limited Warranty does not cover the
following categories of claims:
Rapid Treadwear: Original equipment tires
are not guaranteed to last a specified
number of miles.
Damage from road hazards, (not limited
to cuts, snags, bruises, impact breaks,
bulges, punctures, stone drills, chips, and
scales) fire, theft, or collision.
Conditions arising from improper
tire/vehicle maintenance or use, not
limited to:
• Irregular or excessive treadwear due to: Incorrect inflation, overloading,
vehicle misalignment, failure to rotate
tires, and poor or defective mechanical
condition of brakes, shocks, and
wheels; or other factors attributable to
the vehicle or wheel.
• Any tire which has been run with low air pressure or while flat.
• Damage due to abuse, vandalism, tire alteration, tire spinning; racing, or other
competitive activities.
• Damage, corrosion, or deterioration from using oil-based chemicals,
balancing substances, or flammable
gases.
• Damage from improper use of tire chains.
Tires with the DOT identification number
removed or rendered illegible.
Toyo/Nitto
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Improper mounting, balancing or repair,
not limited to:
• Improper tire mounting, or tire/wheelassembly imbalance.
• Damage from incorrect mounting or dismounting of the tire, incorrect
wheel size, water or other material
trapped inside the tire during
mounting, or failure to keep the tires
balanced.
• Damage resulting from improper repair materials or procedures.
Failure to meet conditions of this
Limited Warranty, not limited to:
• Any tire that is not an Eligible Tire.
• Any tire for which mileage and tire rotation records are not available or
verifiable.
• Any tire not presented and available for Toyo/Nitto Tires’ inspection.
• Any tire worn beyond the treadwear indicators (less than 2/32” [1.6 mm]
of remaining tread).
• Uniformity issues after the first 25% of treadwear.
Temporary spare tires that are used at
speeds over 50 mph (80.5 km/h).
Nothing in this Limited Warranty is
intended to be a representation that tire
failures cannot occur.WHAT TOYO/NITTO TIRES
WILL DO
For every Eligible Tire, Toyo/Nitto Tires will
do the following:
Regular OE Tires
1. If less than 25% Worn: Toyo/Nitto Tires will replace, free of charge, any
Eligible Tire when the original usable
tread is worn by 25% or less, and
within five years from the date you
purchased the vehicle new. If you
cannot provide a copy of the new
vehicle registration or vehicle
purchase receipt, the manufacture
date of the tire, as indicated by the tire
DOT code, will be used instead to
determine if a tire is within the
warranty period. Tire mounting and
balancing costs are covered by
Toyo/Nitto Tires. Yo u a r e
responsible for taxes and all other
costs, fees and expenses.
2. If more than 25% Worn: Toyo/Nitto Tires will replace any Eligible Tire
when the original usable tread is worn
by more than 25%, and within five
years from the date you purchased
the vehicle new. If you cannot provide
a copy of the new vehicle registration
or vehicle purchase receipt, the
manufacture date of the tire, as
indicated by the tire DOT code, will be
used instead to determine if a tire is
within the warranty period. Yo u a r e
responsible for the prorated cost
of a replacement tire, mounting
and balancing costs, taxes and all
other costs, fees and expenses.
Toyo/Nitto
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Temporary Spare Tire
1. If less than 50% Worn: Toyo/NittoTires will replace, free of charge, any
Eligible Tire when the original usable
tread is worn by 50% or less, and
within five years from the date you
purchased the vehicle new. If you
cannot provide a copy of the new
vehicle registration or vehicle
purchase receipt, the manufacture
date of the tire, as indicated by the
tire DOT code, will be used instead to
determine if the tire is within the
warranty period. Tire mounting and
balancing costs are covered by
Toyo/Nitto Tires. Yo u a r e
responsible for taxes and all other
costs, fees and expenses.
2. If more than 50% Worn: Toyo/Nitto Tires will replace any Eligible Tire
when the original usable tread is
worn by more than 50%, and within
five years from the date you
purchased the vehicle new. If you
cannot provide a copy of the new
vehicle registration or vehicle
purchase receipt, the manufacture
date of the tire, as indicated by the
tire DOT code, will be used instead to
determine if the tire is within the
warranty period. Yo u a r e
responsible for the prorated cost
of a replacement tire, mounting
and balancing costs, taxes and all
other costs, fees and expenses.
The original usable tread is determined
by measuring the depth on the tread of
an identical model of a new Toyo/Nitto
brand tire to the top of the treadwear
indicator bars (note: the original usable
tread depth will vary by tire model). The
prorated cost of a replacement tire
is determined as follows: [(Original
usable tread worn) ÷ (Original usable
tread)] x (Actual current dealer selling
price).
A comparable Toyo/Nitto brand tire is
the same tire, or a tire of the same basic
construction and quality, as the original
tire, as determined by Toyo/Nitto Tires.
HOW TO MAKE A CLAIM
To make a claim under this Limited
Warranty, you must:
1. Present your vehicle with the subject tire(s), to an authorized Toyo/Nitto
Tires dealer.
2. Complete and sign the Toyo/Nitto
Tires Limited Warranty Claim form
provided by the dealer.
3. Keep a copy of the Claim form for your records, and leave the subject
tire with the dealer.
Your claim will be administered in
accordance with the limited warranty that
was in effect when you purchased the
vehicle new.
YOUR LEGAL RIGHTS
This Limited Warranty gives you specific
legal rights, and you may also have other
rights which vary from state to state.
Toyo/Nitto
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LIMITATIONS AND
EXCLUSIONS
TOYO/NITTO TIRES DISCLAIMS ALL
OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING THE IMPLIED
WARRANTY OF MERCHANTABILITY,
THE IMPLIED WARRANTY OF
FITNESS FOR A PARTICULAR
PURPOSE, AND LIABILITY FOR
INCIDENTAL AND CONSEQUENTIAL
DAMAGES(e.g., loss of time, loss of use
of vehicle, towing charges, road services,
cost of rental car, inconveniences, etc.).
Some states do not allow the exclusion
or limitation of incidental or
consequential damages, so the above
exclusions may not apply to you.
The terms of this Limited Warranty may
not be changed by anyone, including any
Toyo/Nitto Tires employee,
representative, or dealer.
Toyo/Nitto Tires does not warrant any
work performed by the dealer, including,
but not limited to, their selection, fitment,
mounting and balancing, inspection or
repair of any tire.
TIRE SAFETY AND
MAINTENANCE
INFORMATION
Read and follow all safety information
contained in the tire safety information
section contained in this booklet, the
information on the sidewall on your tires,
the vehicle tire information placard and
the Owner’s Manual.
CONTACT INFORMATION
If you need assistance, please contact
your authorized Toyo/Nitto retailer.
To locate an authorized Toyo/Nitto
dealer, use our dealer locator at
www.toyotires.com, www.nittotire.com,
or contact Toyo/Nitto Tires Consumer
Relations at:
TOYO TIRE U.S.A. CORP
P.O. Box 6052
Cypress, California 90630-5249
1-800-442-8696
(6:30am to 5:00pm Pacific Time)
NITTO TIRE U.S.A. INC.
P.O. Box 6064
Cypress, California 90630-6064
1-888-529-8200
(8:00am to 5:00pm Pacific Time)
Toyo/Nitto
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GENERAL LIMITED
WARRANTY TERMS
As the original purchaser of Linglong®
new passenger and light truck tires which
are mounted on cars or light trucks within
the U.S.A. and have complete DOT tire
identification numbers, you are covered
by Linglong®’s limited warranty subject
to the maintenance recommendations,
safety warnings and terms and
conditions set forth below. Please read
the following carefully to ensure your
understanding of and compliance with
the terms and conditions of this limited
warranty.
WHAT IS WARRANTED AND
FOR HOW LONG
Should any passenger or light truck tire
manufactured by Linglong Tire covered by
this warranty and used in normal service
on the vehicle on which they were
originally fitted and in accordance with the
maintenance recommendations an safety
warnings, become unserviceable due to
defects in materials or workmanship
during its useable tread life (more than
2/32” remaining tread), or five years from
date of manufacture, or six years from date
of purchase, whichever comes first (at that
time, all warranties, express or implied,
expire), Linglong Tire will do either of the
following:
• During the first 2/32” of the originalusable tread, Linglong will replace
such tire with a comparable new
Linglong tire, free of charge, mounting
and balancing included. Applicable
taxes on the new tire and any other
charges in connection with the
replacement of the tire are payable by
the owner. • After the first 2/32” of the original
usable tread, a credit will be offered
toward the purchase price of a
comparable new Linglong tire at the
time of adjustment. The amount of the
credit will be determined by
multiplying the purchase price of a
comparable new Linglong tire by the
percentage of original tread depth
remaining on the tire. Applicable taxes
on the new tire and costs of mounting
and balancing and any other charges
in connection with the replacement of
the tire are payable by the owner.
• Some Linglong® tires are covered by a manufacturer’s limited mileage
warranty. If such a tire does not reach
the warrantied mileage under the
normal passenger use, and the owner
of the tire has complied with the terms
and conditions of the mileage
warranty, the owner will be
compensated of the original purchase
price prorated to the percentage of the
warranted miles not received.
(For applicable tire, please refer to
www.linglong.cn).
• Adjustment on ride complaint or out of round is allowed only during the first
2/32” of the original tread depth.
WHAT IS NOT COVERED
This limited warranty does not apply to
tires which are being serviced under the
following conditions:
• Purchase or used outside of the UnitedStates of America.
• Any tire worn beyond its useable tread life (less than 2/32” remaining tread).
• Ozone or weather cracking on tires over four (4) years old from the date of
manufacture.
Linglong
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• Ride disturbance complaint, such asout of round, vibration, pulling, etc.,
submitted after the first 2/32” of
original tread depth.
• Tires with the DOT tire identification number cut or buffed.
• The cost of applicable taxes, mounting and balancing and any
other service charges unless
specifically otherwise included in the
above section.
• Tire damage or irregular wear due to:
– Road hazard, including without limitation, puncture, cut, impact
break, bulge, snag, stone drill,
collision.
– Continued use while run flat or under acute under-inflation.
– Improper use or irregular wear due to vehicle mechanical reason,
including without limitation, use
of an improper rum, tire/wheel
assembly imbalance or other
vehicle condition, worn
suspension components,
improper mounting or
de-mounting, misuse, fire or other
externally generated heat, tire
alteration, racing or competition
purposes, improper inflation
pressure, or improper storage.
– Tires that have been modified by the addition or removal of
material or any tire intentionally
altered to change its appearance.
– Incorrect mounting, tire/wheel imbalance or improper repair, or
with repairs not conforming to the
Rubber Manufacturers
Association standards, or with
section repairs, or with
self-vulcanizing plug only. – Failure to properly rotate the tire,
or tire misalignment.
– Tires unserviceability caused by chemical corrosion, vandalism,
chains and flat spotting.
• Loss of time, or loss use of tire/vehicle,
inconvenience, or any incidental or
consequential damage. (NOTE: Some
states do not allow the exclusion or
limitation of incidental or
consequential damage mentioned
above, so the above limitation or
exclusion may not apply to you based
on the States limitations.)
OWNERS OBLIGATIONS
In order to be covered by Linglong’s
limited warranty, the owner must meet
the following:
• Present the tire to an authorizedLinglong dealer in the United States of
America for inspection along with a
copy of their original purchase receipt.
• Fill out Linglong Claim/Adjustment Form and dealer will inspect tire in
order to identify whether or not the tire
qualifies for warranty based on the
policies detailed herein.
• Pay the amounts due on a new tire, less the amount of credit, including
taxes, mounting and balancing
charges and/or the cost of other
services ordered.
• The limited warranty applies only to the original purchaser and is
non-transferable.
Linglong
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ARBITRATION CLAUSE
DISPUTES RESOLUTION
ALL CLAIMS ARIING FROM THIS LIMITED
WARRANTY OR THE MARKETING,
SALES OR PERFORMANCE OF THE
PURCHASED PRODUCT AGAINST
LINGLONG TIRE AND ITS AGENTS,
EMPLOYEES, AFFILIATES,
SUBSIDIARIES, PARENT OR SISTER
COMPANIES, DEALERS, RELATED
CORPROATE ENTITIES,
PREDECESSORS, SUCCESSORS OR
ASSIGNS (COLLECTIVELY, “LINGLONG”)
SHALL BE SUBJECT TO BINDING
ARBITRATION. You and Linglong
acknowledge your and its right to litigate
claims, disputes and controversies arising
out of or in connection with this limited
warranty or the marketing, sale or
performance of the purchased tires in
court, but prefer to resolve any such
claims, disputes and controversies
through binding arbitration and hereby
waive the right to litigate and trial by a
jury such claims, disputes and
controversies in court upon election of
arbitration by either party. You and
Linglong agree that all claims, disputes
and controversies between you and
Linglong arising out of or in connection
with this limited warranty, or any other
warranties, express or implied, including
a failure of warranty, or any claims arising
out of or in connection with the
marketing, sale or performance of the
purchased tires, including but not limited
to claims for consumer fraud or brought
under any consumer protection statute,
but excluding claims for personal injury
or property damage, shall be finally
resolvedsolely by binding arbitration, upon election
by either party, according to the formal
dispute resolution procedures of the
National Arbitration Forum, under the
Code of Procedure then in effect. This
arbitration will be conducted as a
document hearing. If you request any
procedures beyond a document hearing,
you will be responsible for all fees,
including filing and administrative fees,
above and beyond the fees required for
document hearings. The National
Arbitration Forum shall decide the issues
submitted in accordance herewith,
provided that all substantive questions of
law will be determined under the laws of
the state in which you purchased the tire
at issue. The arbitration between you and
Linglong Tire shall not include any other
customers, be combined or consolidated
in any fashion with arbitrations involving
other customers or proceed in any form of
class action in which the claims of
numerous customers are considered
together. Any award of the arbitrator(s)
may be entered as a judgment in any
court of competent jurisdiction. The
arbitrators will have no authority to award
punitive or other damages not measured
by the prevailing party’s actual damages,
except as may be required by statute.
Information may be obtained, and claims
may be filed at any office of the National
Arbitration Forum or at P.O. Box 50191,
Minneapolis, MN 55405.
Linglong
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