163
TOYO TIRES® – LIMITED WARRANTY
LIMITED WARRANTY FOR ORIGINAL EQUIPMENT TOYO TIRES®
WHAT IS COVERED AND FOR HOW LONG?
This Limited Warranty covers all Toyo Tires ® brand passenger car, light truck and
tem
porary spare tires installed as original equipment on vehicles that are sold and used
within the United States.
Eligible Tires
Your tires are covered under this Limited Warranty if all of the following criteria are met:
• The tire was installed on your vehicle at the factory as an original equipment part.
• Yo
u are the original purchaser of the vehicle.
• Yo
u purchased the vehicle after November 2011*.
• Yo
u have always used the tires with this vehicle.
• Th
e tires have been used for normal street driving.
• Th
e vehicle has not been used for commercial service.
• Yo
u properly maintained and used the tire (See “Tire Safety and Maintenance Infor -
m a
tion” section below).
• The tires are not subject to an exclusion (See “What is Not Covered?” section below). • Yo
u fulfill the warranty claim procedure (See “How to Make a Claim” section below).
E l
igible Tires are covered under this Limited Warranty for a period of up to five years from
th e
date you purchased your new vehicle. Toyo Tires® will replace it with a comparable
new Toyo Tires® brand in the manner explained in the “What Toyo Tires® Will Do”
section below.
1
WHAT IS NOT COVERED?
This Limited Warranty does not cover the following categories of claims:
Rapid Treadwear: Original equipment tires are not guaranteed to last a specified number
of
miles.
Damage from road hazards (not limited to cuts, snags, bruises, impact breaks, bulges,
pu n
ctures, stone drills, chips, and scales), fire, theft, or collision.
Conditions arising from improper tire/vehicle maintenance or use, not limited to:
• Irregular or excessive treadwear due to: Incorrect inflation; overloading; vehicle mi
salignment; failure to rotate tires; and poor or defective mechanical condition of
brakes, shocks, and wheels; or other factors attributable to the vehicle or wheel.
1. * Vehicles purchased before November 2011 may be covered by an earlier warranty. See your Toyo Tires®
ret
ailer or contact Toyo Tires® for more information.
TOYO TIRES® – LIMITED WARRANTY
164
• Any tire which has been run with low air pressure or while flat.
• Damage due to abuse; vandalism; tire alteration; tire spinning; racing; or other
c
ompetitive activities.
• D amage, corrosion, or deterioration from using oil-based chemicals, water-based
s
ealers, balancing substances, or flammable gases.
• D amage from improper use of tire chains.
T
ires with the DOT identification number removed or rendered illegible.
Improper mounting, balancing or repair, not limited to:
• I mproper tire mounting, or tire/wheel assembly imbalance.
•
Damage from incorrect mounting or dismounting of the tire, incorrect wheel size,
w
ater or other material trapped inside the tire during mounting, or failure to keep the
tires balanced.
• D amage resulting from improper repair materials or procedures.
F
ailure to meet conditions of this Limited Warranty, not limited to:
• A ny tire that is not an Eligible Tire.
•
Any tire for which mileage and tire rotation records are not available or verifiable.
•
Any tire not presented and available for Toyo Tires® inspection.
•
Any tire worn beyond the treadwear indicators (less than 2/32 of an inch of remaining
t
read).
• U niformity issues after the first 25% of treadwear.
T
emporary spare tires that are used at speeds over 50 miles per hour.
Nothing in this Limited Warranty is intended to be a representation that tire failures
c a
nnot occur.
WHAT TOYO TIRES® WILL DO
For every Eligible Tire, Toyo Tires® will do the following:
Regular OE Tires
1. I f less than 25% Worn: Toyo Tires® will replace, free of charge, any Eligible Tire when
t
he original usable tread is worn by 25% or less, and within 5 years from the date you
purchased the vehicle new. If you cannot provide a copy of the new vehicle registra -
tion or vehicle purchase receipt, the manufacture date of the tire, as indicated by the
t i
re DOT code, will be used instead to determine if a tire is within the warranty period.
Tire mounting and balancing costs are covered by Toyo Tires®. You are responsible
for taxes and all other costs, fees and expenses.
2. I f more than 25% Worn: Toyo Tires® will replace any Eligible Tire when the original
u
sable tread is worn by more than 25%, and within 5 years from the date you
purchased the vehicle new. If you cannot provide a copy of the new vehicle registra -
tion or vehicle purchase receipt, the manufacture date of the tire, as indicated by the
TOYO TIRES® – LIMITED WARRANTY
165
tire DOT code, will be used instead to determine if a tire is within the warranty period.
You are responsible for the pro-rated cost of a replacement tire, mounting and
balancing costs, taxes and all other costs, fees and expenses.
Temporary Spare Tire
1. I f less than 50% Worn: Toyo Tires® will replace, free of charge, any Eligible Tire when
t
he original usable tread is worn by 50% or less, and within 5 years from the date you
purchased the vehicle new. If you cannot provide a copy of the new vehicle registra -
tion or vehicle purchase receipt, the manufacture date of the tire, as indicated by the
t i
re DOT code, will be used instead to determine if the tire is within the warranty
period. Tire mounting and balancing costs are covered by Toyo Tires®. You are
responsible for taxes and all other costs, fees and expenses.
2. I f more than 50% Worn: Toyo Tires® will replace any Eligible Tire when the original
u
sable tread is worn by more than 50%, and within 5 years from the date you
purchased the vehicle new. If you cannot provide a copy of the new vehicle registra -
tion or vehicle purchase receipt, the manufacture date of the tire, as indicated by the
t i
re DOT code, will be used instead to determine if the tire is within the warranty
period. You are responsible for the pro-rated cost of a replacement tire, mounting and
balancing costs, taxes and all other costs, fees and expenses.
The original usable tread
is determined by measuring the depth on the tread of an
identical model of a new Toyo Tires® brand tire to the top of the treadwear indicator bars
(note: the original usable tread depth will vary by tire model).
The prorated cost of a replacement tire
is determined as follows: [(Original usable tread
worn) ÷ (Original usable tread)] x (Actual current dealer selling price)].
A comparable Toyo Tires® brand tire
is the same tire, or a tire of the same basic
construction and quality, as the original tire, as determined by Toyo Tires®.
HOW TO MAKE A CLAIM
To make a claim under this Limited Warranty, you must:
1. P resent your vehicle with the subject tire(s), to an authorized Toyo Tires® dealer.
2
. C omplete and sign the Toyo Tires® Limited Warranty Claim form provided by the
d
ealer.
3. K eep a copy of the Claim form for your records, and leave the subject tire with the
d
ealer.
Your claim will be administered in accordance with the limited warranty that was in effect
w h
en you purchased the vehicle new.
YOUR LEGAL RIGHTS
This Limited Warranty gives you specific legal rights, and you may also have other rights
wh
ich vary from state to state.
TOYO TIRES® – LIMITED WARRANTY
168
It is important to check your tires using an accurate tire pressure gauge, which can be
purchased at your tire dealer or auto supply store.
Underinflation can overload tires. Check the inflation pressure every month, including for
th
e spare tire, to make sure it is up to specification. Check it again before long trips or
when carrying extra weight.
Look for FCA US LLC’s recommended inflation pressure listed on the Tire Information
P l
acard usually located on your vehicle’s door edge, door post, glove box, or inside the
trunk lid.
It is important to check your tires using an accurate tire pressure gauge, which can be
p u
rchased at your tire dealer or auto supply store.
Underinflation can overload tires. Check the inflation pressure every month, including for
t h
e spare tire, to make sure it’s up to specification. Check it again before long trips or
when carrying extra weight.
Look for FCA US LLC’s recommended inflation pressure listed on the Tire Information
P l
acard usually located on your vehicle’s door edge, door post, glove box, or inside the
trunk lid.
TOYO TIRES® – LIMITED WARRANTY
170
3. Press the tire pressure gauge straight and firmly and take a reading.
4. If needed, inflate and recheck the pressure with the tire pressure gauge.
5
. R eplace the valve cap.
RECOMMENDATIONS FOR SAFE TIRE INFLATION
• If you must inflate your tires when they are hot, add four pounds per square inch (4
psi) (28 kPa) above the recommended inflation pressure specification. Recheck the
inflation pressure when the tires are cold and adjust to the recommended inflation
pressure shown on the vehicle’s Tire Information Placard.
• N ever release air or nitrogen from a hot tire in order to reach the recommended cold
t
ire pressure. Normal driving causes tires to run hotter and inflation pressure to
increase. If you release pressure when your tires are hot, you may dangerously under -
inflate your tires. If your tires lose more than one pound per square inch (1 psi) per
m o
nth, the tire, the valve, or the wheel may be damaged. Consult an authorized Toyo
Tires® dealer for an inspection.
• O verinflation can cause the tire to be more susceptible to impact damage.
•
Overinflation or underinflation may adversely affect vehicle handling.
•
Remember to check your spare tire. Consult your vehicle Owner’s Manual for the
c
orrect inflation pressure and use of a “temporary use” spare tire. The inflation pres -
sure specified for a spare tire is typically different from that specified for your regular
t i
res.
• U se valve caps to keep valve cores clean and clear of debris and to help guard against
a
ir leakage.
VEHICLES EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS)
Even if your vehicle is equipped with a tire pressure monitoring system, you
should check your tire pressure at least once per month when the tires are cold
fo
r example, after being parked overnight. Tire pressure warning systems are
not a substitute for regular tire pressure maintenance.
WARNING!
Never inflate a tire unless it is secured to the vehicle or a tire mounting machine.
Inflating an unsecured tire is dangerous. If the tire bursts, it could be propelled into
the air with explosive force and cause serious personal injury or death.
WARNING!
If your vehicle is equipped with TPMS, read the vehicle Owner’s Manual regarding its
operation. Some TPMS systems do not alert you until the tires are significantly
underinflated, which could result in permanent tire damage and possible sudden tire
failure. In the event that your TPMS malfunction indicator lamp is displayed, you
should immediately pull over to a safe parking area and check your tires.
TOYO TIRES® – LIMITED WARRANTY
179
TIRE WEAR – VISUAL CHECK
If you experience a blowout or a sudden tire failure, the following information should be
helpful:
• W hen the tire failure occurs, you may hear a loud noise, or feel a vibration, and/or the
v
ehicle may pull toward the side of the failed tire. Do not abruptly brake or turn.
• M aintain steady pressure on the accelerator pedal.
•
Hold the steering wheel firmly and steer to maintain your lane position.
•
Find a safe place to pull off the road and allow the vehicle to gradually decelerate.
A
pply light braking as required to stop safely.
WARNING!
Beware of Sudden Tire Vibration. A tire failure may lead to loss of vehicle control,
which could cause serious personal injury or death. Many tire failures are preceded by
vibration, bumps, bulges, or irregular wear. If while driving your vehicle you experience
any unusual vibration, pull, ride disturbance, or noise and/or you suspect possible
vehicle or tire damage, do not continue to drive. Pull over to a safe area as soon as
possible and inspect the tires for signs of bulges, blisters, or separations. Seek
roadside assistance or change the damaged tire with your spare tire.
TOYO TIRES® – LIMITED WARRANTY
180
• Gradually pull over to the shoulder and come to a stop. Look for a damaged tire on your vehicle.
• S eek roadside assistance or change the damaged tire with your spare tire.
•
Have all of your tires and the vehicle thoroughly inspected by a tire professional.
TIRE ROTATION
The purpose for rotating tires is to achieve more uniform wear for all tires on a vehicle.
Your tires should be thoroughly examined on a lift by a tire dealer for any abnormalities.
If tires show uneven treadwear, ask the service person to check and/or correct any
vehicle wheel alignment or other mechanical problem before rotation.
The following rotation patterns are acceptable. Please refer to your vehicle Owner’s
M a
nual for rotation advice.
Full-size spare tires (not temporary spares) of the same size, construction, and speed
r a
ting may be used in a five-tire rotation pattern.
After rotation, check the inflation pressure of all the tires. The front and rear tire
p r
essures may vary according to the vehicle manufacturer’s specifications.
TOYO TIRES® – LIMITED WARRANTY
181
Remember to follow your vehicle Owner’s Manual for tire rotation intervals. Your Limited
Warranty recommends Toyo Tires® brand tires to be rotated as follows:
• E very 3,500
miles or less for high performance (low profile) tires.
• E very 7,500
miles or less for standard passenger and light truck tires.
More frequent rotation or a thorough vehicle inspection may be necessary if, upon
i n
spection, irregular or erratic treadwear is beginning to appear.
It is important to remember the following:
• These tire rotation recommendations do not take into account different tire and c
onstruction types mixed on the vehicle.
• S ome tires cannot be rotated in the manner described. Such tires include unidirec -
t
ional tires. Unidirectional tread patterns must be rotated front-to-rear only so that the
d i
rection of revolution does not change.
• S ome vehicles are designed with different tire sizes on the front and rear axles.
N
ormally, such combinations will not allow rotation. Prior to rotating, consult the
vehicle Owner’s Manual.
• F or vehicles with dual rear wheels, see the vehicle Owner’s Manual for the vehicle
m
anufacturer’s procedures. If your vehicle Owner’s Manual is not available, please
contact the vehicle manufacturer.
• S ome vehicles are equipped with wheels that limit the choice of rotation pattern.
C
onsult the vehicle Owner’s Manual.
• D o not include temporary spare tires in the rotation pattern. However, if your spare tire
i
s the same size and type as a road tire (for LT tires of the same size, type, and load
rating), it should be included in the tire rotation process. The proper procedure is to
use the vehicle manufacturer’s recommended tire rotation procedures, or if not avail -
able, to use the appropriate rotation pattern shown, inserting the spare in the right
r e
ar position. Place the tire that would have gone to the right rear in the spare tire
storage position as the new spare.
• I mportant! After rotation, adjust the pressure of the individual tires to the vehicle
m
anufacturer’s recommendation or the inflation pressure recommended by Toyo
Tires® for an optional fitment according to the tire’s new location on the vehicle.
• D o not mix speed-rated tires on the same axle. Higher speed-rated tires must remain
o
n the rear axle. Consult an authorized Toyo Tires® dealer.
TIRE SPEED RATING
All Toyo Tires® passenger, light truck, and truck tires have a maximum speed rating
based on size and type. Tires must never be operated in excess of their rated speed limit!
Consult your tire dealer or contact Toyo Tires® at 1-800-442-8696 (Pacific Time) or
1-888-444-8696 (Eastern Time) if you are not sure about the maximum speed rating of
your tires.