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7If it becomes necessary to replace the battery,
contact the CITROËN dealer for instructions on
its disposal. Improper disposal carries the risk of
severe burns, electric shock, and damage to the
environment.
In accordance with regulations, CITROËN
ensures a second life or recycling of this
component in collaboration with qualified
operators.
Charging flap
The charging flap is located on the rear left-hand
side of the vehicle.
1.Deferred charging activation button
2. Indicator lamp confirming that the nozzle is
locked into the charging connector.
Fixed red: nozzle correctly positioned and
locked.
Flashing red: nozzle incorrectly positioned or
locking not possible.
3.Charging connector
4. Light guides
Status of light
guides Meaning
Fixed white Welcome lighting when flap
is opened
Fixed blue Deferred charging
Flashing green Charging
Fixed green Charging complete
Fixed red Malfunction
In case of impact, even light, against the
charging flap, do not use it.
Do not dismantle or modify the charging
connector - risk of electrocution and/or fire!
Contact a CITROËN dealer or a qualified
workshop.
Charging cables, sockets
and chargers
The traction battery can be charged using
several types of cables. The charging cable supplied with the vehicle is
compatible with the electrical installations of the
country of sale. If you are travelling abroad, refer
to the following tables to check the compatibility
of local electrical installations with the charging
cable.
Contact a CITROËN dealer or a qualified
workshop to obtain the appropriate charging
cable(s).
Identification labels on charging
sockets/connectors
Identification labels are affixed to the vehicle,
charging cable and charger to inform the user
about which device needs to be used.
The meaning of each identification label is as
follows:
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Identification labelLocationConfigurationPower type/Voltage range
C
Charging connector (vehicle side) TYPE 2AC
< 480 Vrms
C
Charging socket (charger side) TYPE 2AC
< 480 Vrms
Types of charging
Cable type Compatibility Specifications
Mode 2 charging cable with integrated control unit
Identification label C on the charging connector
(vehicle side). Conventional electrical socket
A
(depending on country).
Charge limited to a maximum of 8 A.
"Green'Up" type socket B.
Charge limited to a maximum of 16 A.
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7Cable typeCompatibility Specifications
Mode 3 charging cable
Identification labels C on the charging connector
(vehicle side) and D on the socket (charger side). Accelerated charging unit socket
A.
Charge limited to a maximum of 32 A.
Wallbox accelerated charging unit B.
The estimated charging time is indicated
on the instrument panel when the vehicle
is connected. It may vary depending on
various factors such as the outside
temperature or the quality of the electrical
grid.
If the outside temperature is below -10°C, it
is recommended to connect the vehicle as
soon as possible as the charging time may
increase significantly. The battery may not
fully charge.Domestic charging cable (mode 2)
It is essential to avoid damaging the
cable and to keep it intact.
In the event of damage, do not use it and
contact a CITROËN dealer or a qualified
workshop to replace it.
Accelerated charging unit (mode 3)
Do not dismantle or modify the
accelerated charging unit - risk of
electrocution and/or fire!
To find out how it is used, please refer to the
accelerated charging unit's user instructions.
Control unit (mode 2)
POWER
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Green: electrical connection established;
charging can begin.
CHARGE
Flashing green: charging in progress or
temperature pre-conditioning activated.
Fixed green: charging complete.
FAULT
Red: fault; charging not permitted or must
be stopped immediately. Check that everything
is connected correctly and that the electrical
system is not faulty.
If the indicator lamp does not go off, contact a
CITROËN dealer or a qualified workshop.
Upon plugging the charging cable into a
domestic socket, all of the indicator lamps come
on briefly.
If no indicator lamps come on, check the
domestic socket's circuit-breaker:
–
If the circuit-breaker has tripped, contact a
professional to check that the electrical system
is compatible and/or carry out any necessary
repairs.
–
If the circuit-breaker has not tripped, stop
using the charging cable and contact a
CITROËN dealer or a qualified workshop.
Control unit label - Recommendations
Refer to the handbook before use.
1. Incorrect use of this charging cable may
result in fire, property damage and serious
injury or death by electrocution!
2. Always use a correctly earthed power
socket, protected by a 30
mA residual
current device.
3. Always use an electrical socket protected
by a circuit-breaker appropriate for the
electrical circuit’s current rating.
4. The weight of the control unit must not be
borne by the electrical socket, plug and
cables.
5. Never use this charging cable if it is
defective or in any way damaged.
6. Never attempt to repair or open this
charging cable. It contains no repairable
parts - replace the charging cable if it is
damaged.
7. Never immerse this charging cable in water.
8. Never use this charging cable with an
extension cable, a multi-plug socket, a
conversion adaptor or on a damaged
electrical socket.
9. Do not unplug the plug from the wall as a
means of stopping charging.
10. Immediately stop charging, by locking and
then unlocking the vehicle using the remote
control key, if the charging cable or wall
socket feel burning hot to the touch.
11 . This charging cable includes components
liable to cause electrical arcing or sparks.
Do not expose to flammable vapours. 12.
Only use this charging cable with CITROËN
vehicles.
13. Never plug the cable into the wall socket (or
unplug it) with wet hands.
14. Do not force the connector if it is locked into
the vehicle.
Control unit label - State of indicator
lamps
State of the
indicator lamp
Off
On
Flashing
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7POWERCHARGE FAULT SymbolDescription
Not connected to the power supply or power is not
available from the infrastructure.
(green)
(green)
(red)
The control unit is currently performing a self-test.
(green)
Connected only to the infrastructure or to the
infrastructure and to the Electric Vehicle (EV) but
no charging in progress.
(green)
(green)
Connected to the power supply and to the Electric
Vehicle (EV).
The EV is on charge or in a temperature pre-
conditioning sequence.
(green)
(green)
Connected to the power supply and to the Electric
Vehicle (EV).
The EV is waiting for charging or the charging of
the EV is completed.
(red)
Control unit malfunction. No charging allowed.
If an error indicator reappears after a manual reset,
the control unit must be checked by a CITROËN
dealer before the next charge.
(green)
(green)
(red)
The control unit is in diagnostic mode.
Manual reset procedure
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The control unit can be reset by simultaneously disconnecting the chargi\
ng connector and the wall socket.
Then, reconnect the wall socket first. For more information, refer to the handbook.
Charging the traction
battery (Rechargeable
hybrid)
For a full charge, follow the charging procedure
without interrupting it, until it stops automatically.
Charging may be performed either immediately
(by default) or deferred.
Deferred charging is set via the touch
screen or the MyCitroën App application.
When the vehicle is connected, the following
information is displayed on the instrument panel:
–
T
raction battery charge status (%).
–
Remaining range (miles or km).
–
Estimated charging time (calculation may take
a few seconds).
–
Charging speed (miles or km gained per hour).
After the instrument panel has been put into
standby mode, this information can be displayed
again by unlocking the vehicle or opening a door
.
It is also possible to monitor the charging
progress using the MyCitroën App
application.
For more information on Remote functions,
refer to the corresponding section.
Lounge mode
When the vehicle is connected, it is
possible to switch on the ignition and use
certain functions such as the audio and
telematics system and the air conditioning
system for several hours.
Low load / Driving
Driving when the charge level of the
traction battery is too low can lead to the
vehicle breaking down and can lead to
accidents or serious injuries. ALWAYS make
sure the traction battery has a sufficient
charge level.
Low load / Parking
If the outside temperature is negative,
it is recommended not to park your vehicle
outside for several hours at a low load (less
than 20%).
Vehicle in storage for more than 1
month
In the event of a long period of non-use of
the vehicle (beyond 4 weeks) without the
possibility of charging when restarting, the
self-discharge may make it impossible to
restart if the traction battery charge level
is a low or very low, especially at negative
ambient temperatures. ALWAYS make sure
that the traction battery has a charge between
20% and 40% if you do not plan to use your
vehicle for several weeks.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Refer to the Accessory battery
(Rechargeable hybrid) section for the
battery disconnection procedure.
Precautions
Rechargeable hybrid vehicles have
been developed in accordance with the
recommendations for maximum electromagnetic
field limits established by the ICNIRP
(International Commission on Non-Ionizing
Radiation Protection - 1998 Guidelines).
Wearers of pacemakers or equivalent
devices should consult a doctor to
enquire about any applicable precautionary
measures, or contact the manufacturer of their
implanted electronic medical device to check that
it is guaranteed to operate in an environment
compliant with the ICNIRP guidelines.
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7If in doubt, during charging, do not remain
inside or near the vehicle, near the charging
cable or the charging unit, even for a short time.
Before charging
Depending on the context:
►
Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
►
Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (W
allbox)
compatible with the vehicle.
Use the charging cable supplied with the
vehicle.
For more information, contact a CITROËN
dealer or a qualified workshop.
During charging
As a safety measure, the engine will
not start if the charging cable is plugged into
the connector on the vehicle. A warning is
displayed on the instrument panel.
While charging is in progress, unlocking the
vehicle will cause the charging to stop.
If no action is taken on one of the openings
(door or boot) or on the charging nozzle, the
vehicle will lock again after 30 seconds and
charging will resume automatically.
Never work under the bonnet:
–
Some areas remain very hot, even an hour
after charging ends - risk of burns!
– The fan may start at any time - risk of cuts
or strangulation!
After charging
Check that the charging flap is closed.
Do not leave the cable connected to the
domestic power socket - risk of short-circuit
or electrocution in the event of contact with or
immersion in water!
Charging procedure
Connection
► Before charging, check that the gear selector
is in mode P and the ignition is off, otherwise
charging is impossible.
►
Open the charging flap by pressing the top
right push-button, and check that there are
no foreign bodies on the vehicle's charging
connector
.
The light guides in the flap come on white.
Domestic charging (mode 2)
► First, connect the charging cable from the
control unit to the domestic socket.
When the connection is made, all of the indicator
lamps on the control unit light up, then only the
POWER
indicator lamp remains on in green.
►
Remove the protective cover from the
charging nozzle.
►
Insert the nozzle into the vehicle's charging
connector
.
The start of charging is confirmed by the flashing
of the green light guides in the flap and the
flashing of the
CHARGE indicator lamp in green
on the control unit.
If this is not the case, charging has not started;
restart the procedure, ensuring that all of the
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Accelerated charging (mode 3)
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► Follow the accelerated charging unit
(W allbox) user instructions.
►
Remove the protective cover from the
charging nozzle.
►
Insert the nozzle into the vehicle's charging
connector
.
The start of charging is confirmed by the flashing
of the green light guides in the flap.
If this is not the case, charging has not
started; restart the procedure ensuring that all
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Disconnection
Before disconnecting the nozzle from the
charging connector:
►
If the vehicle is locked, unlock it.
►
If the vehicle is unlocked, lock it and then
unlock it .
If selective unlocking of the doors is
activated, press the unlocking button on
the remote control twice to disconnect the
nozzle.
The red indicator lamp in the flap goes out to
confirm that the nozzle is unlocked. ►
Within
30 seconds, remove the charging
nozzle.
Domestic charging (mode 2)
The end of charging is confirmed when the
green CHARGE indicator lamp on the control
unit comes on fixed and the green light guides in
the flap come on fixed.
►
After disconnection, replace the protective
cover over the nozzle and close the charging
flap.
►
Disconnect the control unit's charging cable
from the domestic socket.
Accelerated charging (mode 3)
The end of charging is confirmed by the
accelerated charging unit (Wallbox) and when
the green light guides in the flap come on fixed.
►
After disconnection, replace the nozzle on to
the charging unit and close the charging flap.
Deferred charging
Settings
► In the Energy touch screen
application, select the Charging tab.
►
Set the charging start time.
►
Press
OK.
The setting is saved in the system.
You can also programme the deferred charging function using a smartphone, via
the MyCitroën App application.
For more information on Remote functions,
refer to the corresponding section.
Activation
► Connect the vehicle to the desired charging
equipment.
► Press this button in the flap within one
minute to activate deferred charging
(confirmed by the light guides coming on in
blue).
Towing device
Load distribution
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance.
The maximum towable load
must be reduced by 10% per 1,000
metres of
altitude.
Use genuine towing devices and their
wiring harnesses approved by CITROËN.
We recommend having them fitted by a
CITROËN dealer or a qualified workshop.
If not fitted by a CITROËN dealer, they must
still be fitted in accordance with the vehicle
manufacturer's instructions.
Important: with a motorised tailgate and its
Hands-Free Tailgate Access function, if a
towing device is fitted outside the CITROËN
dealer network, it is essential to visit a
CITROËN dealer or a qualified workshop
to recalibrate the detection system. Risk