2021 VOLKSWAGEN UP! window

•Luggage compartment ⇒ Luggage compartment
•Roof carrier ⇒ Roof carrier
•Wheels and tyres ⇒ Wheels and tyres
Stowing items of luggage
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Always stow all items of luggage in the vehicle securely.
•Always distribute any loads in the vehicle and on the roof as evenly as possible.
•Place heavy objects as far forward in the luggage compartment as possible. Position the rear
seat backrests securely in the upright position.
•Secure luggage in the luggage compartment to the fastening rings with suitable straps
⇒ Luggage compartment.
•Adjust the headlight range ⇒ Lights.
•Adjust the tyre pressure according to the vehicle load. Please read the tyre pressure sticker
⇒ Wheels and tyres.
Observe any information concerning the loading of a roof carrier ⇒ Roof carrier.
Driving with an open tailgate
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Driving with an open tailgate is particularly dangerous. Ensure that the open tailgate and any
objects are secured properly, and take appropriate measures to reduce the quantity of toxic
exhaust fumes entering the vehicle.
Objects that are not secured, or are secured incorrectly, can cause serious injuries in the
event of a sudden driving or braking manoeuvre or accident. This applies particularly if
objects are struck by the airbag when activated and then flung through the vehicle interior.
Please apply the following rules to reduce the risk of accidents:
•Always stow all objects in the vehicle securely. Always stow luggage and heavy objects in
the luggage compartment.
•Always use suitable straps to prevent luggage from entering the deployment zones of the
side airbag or the front airbag in the event of a sudden driving or braking manoeuvre or an
accident.
•Objects should be stowed in the vehicle interior in such a way that they can never enter
the airbag deployment zones while the vehicle is in motion.
•Always keep stowage compartments closed while the vehicle is in motion.
•All objects must be removed from the seat cushion of the front passenger seat if the front
passenger backrest is folded forward. Even light and small objects could be pressed into
the weight detection mat underneath the seat cushion by the backrest when it is folded
forwards and thus send incorrect information to the airbag control units.
•The front airbag must be switched off and the indicator lamp PASSENGER AIR BAG OFF 
must light up for as long as the front passenger seat backrest is folded forwards.
•Stowed objects must never cause passengers to assume an incorrect sitting position.
•Any seat blocked by stowed objects must not be used by any passengers.
WARNING
The vehicle handling and braking effect may alter significantly if large or heavy objects are
being transported.
•Adapt your speed and driving style to suit visibility, weather, road and traffic conditions.
•Accelerate carefully and gently.
•Avoid sudden braking and driving manoeuvres.
•Brake earlier than in normal driving.
WARNING
Hard objects on the shelf can chafe against the wires of the heating element in the rear
window and cause damage.
NOTICE

The ventilation openings between the rear window and the luggage compartment cover must
not be covered as this would prevent stale air escaping from the vehicle.
Folding the backrests on the rear bench seat forwards and backwards
Fig. 72 Rear bench seat: release button Ⓐ; red marking Ⓑ
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The rear seat backrest can be folded forward to extend the luggage compartment.
Folding the rear seat backrest forwards
•Push the head restraint all the way down or remove it, if necessary ⇒ Adjusting the seat position
and stow it in a safe place.
•Pull the release button forwards ⇒ Fig. 72Ⓐ and, at the same time, fold the backrest forwards.
When the vehicle is not in use or is not being supervised, always lock the doors and tailgate
to reduce the risk of severe or fatal injuries.
•Never leave children unattended, especially when the tailgate is open. Children could
make their way into the luggage compartment, close the tailgate and be unable to get out.
This can cause severe or fatal injuries.
•Never let children play in or around the vehicle.
•Do not travel with people in the luggage compartment.
WARNING
Objects that are not secured, or are secured incorrectly, can cause serious injuries in the
event of a sudden driving or braking manoeuvre or accident. This applies particularly if
objects are struck by the airbag when activated and then flung through the vehicle interior.
Please apply the following rules to reduce the risk of accidents:
•Always stow all objects in the vehicle securely. Always stow luggage and heavy objects in
the luggage compartment.
•Always use suitable straps to prevent luggage from being thrown through the vehicle
interior and entering the deployment zone of the side airbags or the front airbag in the
event of a sudden driving or braking manoeuvre or an accident.
•Always keep stowage compartments closed while the vehicle is in motion.
•Do not stow any hard, heavy or sharp objects loose in any of the vehicle's open stowage
areas, on the luggage compartment cover or on the dash panel.
•Remove any hard, heavy or sharp objects from items of clothing and bags inside the
vehicle and stow them securely.
WARNING
Transporting heavy objects changes the vehicle's handling and increases the braking
distance. Heavy loads that are not properly stowed or secured in the vehicle can lead to a
loss of vehicle control and can cause serious injury.
•Transporting heavy objects changes the vehicle's handling and the centre of gravity.
•The payload should be distributed as evenly as possible in the vehicle.
•Always secure heavy objects in the luggage compartment as far in front of the rear axle as
possible.
WARNING
Hard objects could chafe against the wires of the heating element in the rear window and
cause damage.
NOTICE

Fig. 78 Attachment points for the mounts on 2-door vehicles (both sides)
Fig. 79 Attachment points for the mounts on 4-door vehicles (both sides)
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Mounts serve as a basis for special load carrier systems. Special load carriers must then be added
to transport luggage, bicycles, skis, surfboards or boats safely. Suitable accessories are available
from your Volkswagen dealership.
Mounts and load carriers must always be attached correctly. You must observe the fitting
instructions that were delivered with the roof carrier system.
Attaching the mounts and load carrier system
2-door vehicles: the holes or markings for the front mount securing points are located on the
underside of the roof side members ⇒ Fig. 78A (left-hand magnification). The holes or markings for
the securing points are only visible when the door is open. The markings for attaching at the rear
are at the top on the side windows ⇒ Fig. 78 (right magnification).
4-door vehicles: the holes or markings for the mount securing points are located on the underside
of the roof side member and are visible only when the doors are open ⇒ Fig. 79.
The roof carrier must only be attached at the markings shown in the illustration ⇒.
After fitting the mounts properly as per the instructions provided, attach the load carrier to the
mount.
Read and note the fitting instructions for the mounts and the load carrier system provided
and always carry the instructions in the vehicle.
Loading the load carrier system
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Loads can only be attached securely when the roof carrier system is fitted correctly ⇒.
Maximum permissible roof load
The maximum permitted roof load is 50 kg. The roof load limit refers to the combined weight of the
load carrier, the mounts and the load carried on the roof ⇒.
Incorrectly attaching and using the mounts and load carrier could cause the whole system to
fall off the roof. This could cause accidents and injuries.
•Always observe the manufacturer's instructions.
•Use mounts and load carriers only when they are undamaged and fitted correctly.
•The roof carrier may be attached at the markings shown in the illustrations only ⇒ Fig. 78
or ⇒ Fig. 79.
•Fit mounts and load carriers correctly.
•Check the bolts and anchorage points before starting your journey and adjust as
necessary after driving a short distance. During a long trip, check all bolts and fasteners at
each stop.
•Special fixtures for items such as bicycles, skis, surfboards, etc. should always be
properly installed.
•Do not carry out any alterations or repairs to the mounts and roof carrier system.
WARNING

The ventilation openings between the rear window and the luggage compartment cover must
not be covered as this would prevent stale air escaping from the vehicle.
Stowage compartment on the driver side
Fig. 80 On the driver side: stowage compartment
First read and observe the introductoryinformation and safety warnings⇒
Introduction
There may be a stowage compartment located on the driver side.
Stowage compartment in the front centre console
Loose objects may be flung through the vehicle interior in the event of a sudden driving or
braking manoeuvre. This can cause serious injury and can also lead to loss of control of the
vehicle.
•Do not stow any pets or any hard, heavy or sharp objects in the vehicle's open stowage
compartments, on the dash panel, on the shelf behind the rear seats, or in items of
clothing and bags in the vehicle interior.
•Always keep stowage compartments closed while the vehicle is in motion.
WARNING
Objects in the driver footwell can hinder pedal operation. This can lead to loss of control of the
vehicle and increase the risk of serious injury.
•Please ensure that all pedals can always be operated without any hindrance.
•The foot mats must always be properly secured in the footwell.
•No additional foot mats or other floor coverings should be placed over the fitted foot mat.
•Ensure that no objects can enter the driver footwell while the vehicle is in motion.
WARNING
•Hard objects on the shelf can chafe against the wires of the heating element in the rear
window and cause damage.
•Do not stow any temperature-sensitive objects, food or medicines inside the vehicle. Hot
and cold temperatures could damage or destroy them.
•Objects stored in the vehicle that are made from transparent materials, such as glasses,
magnifying glasses or transparent suction cups on the windows, can concentrate the sun's
rays and thus cause damage to the vehicle.
NOTICE
Loose objects may be flung through the vehicle interior in the event of a sudden driving or
braking manoeuvre. This can cause serious injury and can also lead to loss of control of the
vehicle.
•Do not stow any animals, or any hard or pointed objects in the open stowage area.
WARNING

Ignition lock
Fig. 93 Vehicle key positions
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The steering lock can be activated when there is no vehicle key in the ignition lock.
Vehicle key positions ⇒ Fig. 93
Ignition switched off. The vehicle key can be removed.
Ignition switched on. The steering lock can be released.
Engine is started. Release the vehicle key as soon as the engine starts. Once released,
the vehicle key moves back to position ①.
If the vehicle key is left in the ignition for a long period with the engine switched off, the
vehicle battery could discharge.
Switching the engine off while the vehicle is moving makes it more difficult to stop the vehicle.
This can lead to loss of control of the vehicle and to accidents and severe injuries.
•Braking and steering support systems, the airbag system, the belt tensioners and other
items of safety equipment in the vehicle are only active when the engine is running.
•The engine should only be switched off when the vehicle is stationary.
WARNING
The risk of serious injury can be reduced with the engine running or when starting the engine.
•Never start or run the engine in unventilated or closed spaces. The exhaust fumes contain
carbon monoxide, an odourless and colourless toxic gas. Carbon monoxide can cause
loss of consciousness and death.
•Never leave the engine running if you leave the vehicle unattended. The vehicle could
move suddenly or something unexpected may happen that may cause damage and
serious injuries.
•Never use a start booster. A start booster can explode and cause the engine to suddenly
run at high revs.
WARNING
The components of the exhaust system become very hot. This can cause fires and serious
injuries.
•Never park the vehicle where parts of the exhaust system can come into contact with
inflammable material underneath the vehicle, e.g. leaves, dry grass, spilt fuel.
•Never apply additional underseal or anti-corrosion coatings to the exhaust pipes, catalytic
converters or heat shields.
WARNING
Always take care when using the vehicle key as you could cause accidents or serious injuries.
•Always take all vehicle keys with you every time you leave the vehicle. The engine can be
started and electrical equipment such as the window controls can be operated. This can
cause serious injury.
•Never leave children or people requiring assistance alone in the vehicle. They could
become trapped in the vehicle in an emergency and may not be able to get themselves to
safety. For example, locked vehicles may be subjected to very high or very low
temperatures, according to season. This can cause serious injuries and illness or
fatalities, especially for small children.
•Never remove the vehicle key from the ignition lock when the vehicle is in motion. The
steering lock may be activated and you will no longer be able to steer the vehicle.
WARNING

Starting the engine
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The steps should only be carried out in the specified order.
Manual gearboxAutomated manual gearbox
1.Depress the brake pedal and hold it until
step 5 has been completed.Turn the vehicle key to position ⇒ Fig. 93①.
2.Fully depress the clutch pedal until the
engine has been started.
Depress the brake pedal and hold it until
step 5 has been completed.
3.Shift the gear stick to a neutral position.Place the selector lever in position N.
4.Turn the vehicle key in the ignition lock to position ⇒ Fig. 93② – do not depress the
accelerator.
5.Release the vehicle key once the engine has started.
6.If the engine does not start, stop the procedure and repeat it after approximately one minute.
7.Release the handbrake if you wish to pull away ⇒ Braking, stopping and parking.
Natural gas engines
The gas engine will only start with gas. It is possible to start the engine with petrol under the
following conditions:
•Very low outside temperatures.
•The mixture adjustment after filling is not yet complete.
•Natural gas tank is empty.
Do not warm up the engine by running it while the vehicle is stationary. Instead, pull off as
soon as there is good visibility through the windows. This helps the engine to reach operating
temperature more quickly and reduces emissions.
Components with a high power consumption are switched off temporarily when the engine is
started.
When starting from cold, the engine may be a little noisy for the first few seconds. This is
quite normal, and no cause for concern.
Stopping the engine
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The steps should only be carried out in the specified order.
Manual gearboxAutomated manual gearbox
1.The vehicle must be completely stationary ⇒.
2.Depress the brake pedal and hold it until step 4 has been completed.
3.Place the selector lever in position D or R.
4.Apply the handbrake firmly ⇒ Braking, stopping and parking.
5.Turn the vehicle key to position ⇒ Fig. 93⓪.
6.Select 1st gear or reverse gear.
Never leave the vehicle with the engine running. The vehicle could move suddenly,
particularly if a gear or position is selected, and cause accidents and serious injuries.
WARNING
A start booster can explode or suddenly cause the engine to run at high revs.
•Never use a start booster.
WARNING
•The starter and the engine can be damaged if you attempt to start the engine while the
vehicle is in motion or if the engine is started again immediately after it has been switched
off.
•When the engine is cold, avoid high engine speeds, driving at full throttle and overloading
the engine.
•Do not push-start or tow-start the engine. Unburnt fuel can damage the catalytic converter.
NOTICE

After the engine is switched off, the radiator fan in the engine compartment may run on for
some minutes, even if the ignition is switched off or the vehicle key has been removed. The radiator
fan will switch itself off automatically.
Electronic immobilizer
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The immobilizer helps to prevent the engine from being started and driven with an unauthorised
vehicle key.
There is a chip in the key. It automatically deactivates the immobilizer when the vehicle key is
inserted into the ignition lock.
The electronic immobilizer is automatically activated when the vehicle key is removed from the
ignition lock.
The engine can only be started using a genuine Volkswagen vehicle key with the correct code.
Coded vehicle keys are available from a Volkswagen dealership ⇒ Vehicle key set.
If a non-authorised vehicle key has been used, the display in the instrument cluster will show
. The vehicle cannot be used if this occurs. Remove the non-authorised vehicle key from
the ignition lock and used an authorised vehicle key.
The vehicle cannot be operated properly if you do not have a genuine Volkswagen key.
Changing gear
 Introduction
This chapter contains information on the followingsubjects:
⇒ Warning and indicator lamp
⇒ Pedals
⇒ Manual gearbox: selecting a gear
⇒ Automated manual gearbox: selecting a gear
⇒ Changing gear with Tiptronic
⇒ Driving with an automated manual gearbox
⇒ Fault in the automated manual gearbox
⇒ Gear-change indicator (manual gearbox)
The following will occur if reverse gear is selected and the ignition is
switched on:
•The reverse light comes on.
•The rear window wiper will move once when the windscreen wipers are switched on.
•The ParkPilot may switch on.
Additional information and warnings:
•Overview of the centre console ⇒ Overview of the centre console
•Instruments ⇒ Instruments
•Braking, stopping and parking ⇒ Braking, stopping and parking
•Pull-away assist systems ⇒ Pull-away assist systems
•ParkPilot ⇒ ParkPilot
•Engine management system and exhaust purification system ⇒ Engine management system
and exhaust purification system
Never switch off the engine while the vehicle is in motion. This can lead to a loss of vehicle
control, accidents and serious injuries.
•The airbags and belt tensioners will not work if the ignition is switched off.
•The brake servo will not work when the engine is switched off. More force is required on
the brake pedal to stop the vehicle.
•The power steering will not function if the engine is switched off, and more force will be
required to steer the vehicle.
•If the vehicle key is removed from the ignition, the steering lock can activate and you will
no longer be able to steer the vehicle.
WARNING
If the vehicle has been driven at high load for a long period, the engine could overheat when it
is switched off. In order to avoid damage to the engine, allow the engine to run in neutral for
approximately 2 minutes before switching it off.
NOTICE

Warning and indicator lamps
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lit upPossible cause ⇒Solution
Handbrake is applied.⇒ Handbrake.
Brake system fault.
Do not drive on!
Seek expert assistance immediately ⇒ Fault
in the brake system.
Brake fluid level is too low.Do not drive on!
Check brake fluid level ⇒ Brake fluid level.
In conjunction with ABS indicator lamp
: ABS and EDV not functioning.
Do not drive on!
Seek expert assistance immediately ⇒ Fault
in the brake system.
ESC switched off by the system.Switch the ignition on and off. If necessary,
drive a short distance.
ESC fault.Proceed to a qualified workshop.
In conjunction with ABS indicator lamp
: ABS fault.
Proceed to a qualified workshop. The
vehicle can be braked without ABS.
Vehicle battery has been reconnected.
Drive a short distance at a speed of
15 – 20 km/h (10 – 12 mph). If the indicator
lamp remains lit up, the vehicle should be
checked by a qualified workshop ⇒ Vehicle
battery.
Traction Control fault or switched off for
system-related reasons.
Go to qualified workshop ⇒ Traction Control
System (TCS) or Traction Control (TC).
In conjunction with ESC indicator lamp 
: ABS fault.
Proceed to a qualified workshop. The
vehicle can be braked without ABS.
Driving with worn brake pads or with a faulty brake system can cause accidents and serious
injuries.
•If you have reason to believe that the brakes are worn down or the brake system is faulty,
go to a qualified workshop immediately and have the brake system checked and have any
worn brake pads replaced.
WARNING
Incorrect parking can cause serious injuries.
•Never remove the vehicle key from the ignition lock when the vehicle is in motion. The
steering lock may be activated and you will no longer be able to steer or control the
vehicle.
•Never park the vehicle where parts of the exhaust system can come into contact with
inflammable material underneath the vehicle, e.g. leaves, dry grass, spilt fuel.
•Always apply the handbrake fully when the vehicle is parked.
•Never leave children or people requiring assistance alone in the vehicle. They could
release the handbrake, move the selector lever or gearshift lever and thus set the vehicle
in motion. This can lead to accidents and serious injuries.
•Always take all vehicle keys with you every time you leave the vehicle. The engine can still
be started and electrical equipment such as the window controls still can be operated,
potentially causing serious injury.
•Never leave children or people requiring assistance alone in the vehicle. They could
become trapped in the vehicle in an emergency and may not be able to get themselves to
safety. For example, locked vehicles may be subjected to very high or very low
temperatures, according to season. This can cause serious injuries and illness or
fatalities, especially for small children.
WARNING
•To avoid unintentional movement when parking the vehicle, first apply the handbrake firmly
and then remove your foot from the brake pedal.
•Always take care when driving in car parks with protruding kerbstones or bollards. Objects
that protrude from the ground can damage the bumper and other components when
parking the vehicle. In order to avoid any damage, stop the vehicle before the wheels
touch the bollards or kerbs.
•Drive carefully through dips in the road, over driveways, ramps, kerbstones and other
objects. Low-lying vehicle components such as the bumper, spoiler and parts of the
running gear, engine or exhaust system could be damaged.
NOTICE