
Checking and refilling the windscreen washer fluid level
Fig. 68 In the engine compartment: cap of washer fluid reservoir
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The windscreen washer fluid level should be checked regularly and topped up as necessary.
•Open the bonnet ⇒ .
•The washer fluid reservoir is identified by the  symbol on the cap ⇒ Fig. 68.
•Check whether there is enough windscreen washer fluid in the reservoir.
•To top up, mix clean water with a washer fluid recommended by Volkswagen ⇒. Observe the 
dilution instructions on the packaging.
•At low temperatures, add a special anti-freeze agent so that the fluid cannot freeze ⇒.
Recommended windscreen washer fluid
•For warm weather: summer windscreen wash- G 052 184 A1 -. Dilution 1:100 (1 part 
concentrate, 100 parts water) in the washer fluid reservoir.
•All-year washer fluid- G 052 164 A2 -. Dilution in winter to -18°C (0°F) approximately 1:2 (1 part 
concentrate, 2 parts water), otherwise dilute one part concentrate to four parts water (1:4) in the 
washer fluid reservoir.
Capacities
The windscreen washer fluid reservoir has a capacity of about 3 litres.
Mirrors
 Introduction
This chapter contains information on the followingsubjects:
⇒ Interior mirror
⇒ Exterior mirrors
For safety reasons it is important that the driver positions the exterior and interior mirrors correctly 
before starting a journey ⇒.
The driver can use the exterior mirrors and the interior mirror to observe rear traffic and then adjust 
his or her driving style accordingly. Looking in the exterior mirrors and the interior mirror does not 
•In order to prevent damage to the bonnet and the windscreen wiper arms, the windscreen 
wiper arms should only be lifted when in the service position.
•Always return the windscreen wiper arms to the windscreen before starting your journey.
NOTICE
Never mix anti-freeze or other unsuitable additives into the windscreen washer fluid. An oily 
film may otherwise be left on the screen, and restrict the field of vision.
•Use clean, clear water with a washer fluid recommended by Volkswagen.
•A suitable anti-freeze agent should be added to the windscreen washer fluid if necessary.
WARNING
•Never mix other cleaning agents with the cleaning agents recommended by Volkswagen. 
This can cause the ingredients to separate and block the washer jets.
•Never mix up service fluids when refilling. Failure to observe this warning can result in 
serious malfunctions and engine damage.
NOTICE 

Engine oil
 Introduction
This chapter contains information on the followingsubjects:
⇒ Warning and indicator lamps
⇒ Engine oil specification
⇒ Checking the engine oil level and refilling engine oil
⇒ Engine oil consumption
⇒ Changing engine oil
Additional information and warnings:
•⇒BookletService schedule,
•Preparation for working in the engine compartment ⇒ Preparation for working in the engine 
compartment
•Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs 
and renewal of parts
Leaking or spilt engine oil can pollute the environment. Spilt operating fluids must be 
collected and disposed of properly and with respect for the environment.
Warning and indicator lamps
First read and observe the introductoryinformation and safety warnings⇒
Introduction
FlashesPossible causeSolution
Engine oil pressure is too low.
Do not drive on!
Switch off the engine. Check the engine oil 
level.⇒ Checking the engine oil level and 
refilling engine oil
– Do not drive on or remain at idling speed 
if the warning lamp is flashing, even if the 
engine oil level is correct. The engine could 
otherwise be damaged. Seek expert 
assistance.
Engine oil specification
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The engine oil used must correspond exactly to specifications.
The correct engine oil is important for the function and service life of the engine. A special high 
quality multigrade oil has been filled at the factory and this can normally be used as an all-season 
oil.
Incorrect handling of engine oil can cause serious burns and injuries.
•Always wear eye protection when handling engine oil.
•Engine oil is toxic and must be stored out of the reach of children.
•Engine oil must be kept in the closed original container. This also applies to used oil until it 
is disposed of.
•Never use empty food containers, bottles or other containers to store engine oil as other 
people may then drink the engine oil.
•Regular contact with engine oil can damage the skin. Skin that has been in contact with 
engine oil should be washed thoroughly with water and soap.
•Engine oil becomes extremely hot when the engine is running and can scald skin severely. 
Always allow the engine to cool down.
WARNING
Failure to observe the warning lamps could lead to your vehicle breaking down in traffic, and 
to accidents and serious injuries.
•Never ignore any warning lamps that are lit up.
•Stop the vehicle as soon as possible and when safe to do so.
WARNING
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
NOTICE 

If possible, only use Volkswagen-approved engine oil ⇒. The engine oils listed are multigrade 
high-lubricity oils.
Engine oils are constantly being developed and improved. A Volkswagen dealership is always kept 
up to date on innovations. Volkswagen therefore recommends having engine oil changes done by a 
Volkswagen dealership.
The quality of the engine oil is not only tailored to the requirements of engines and exhaust gas 
treatment systems, but also to fuel quality. Due to the way in which a combustion engine works, 
engine oil always comes into contact with combustion residues and fuel, which has a knock-on 
effect on the ageing process of the oil.
The quality of fuels can vary greatly between individual markets and this must be taken into account 
when selecting the correct engine oil.
The use of engine oils compliant with the VW 504 00 requires a fuel quality compliant with EN 228 
(petrol) or fuel of and equivalent quality. Engine oils compliant with VW 504 00 are therefore 
unsuitable for use in a large number of markets.
Permitted engine oil 
specifications ⇒
Alternative engine oil 
specifications⇒
Engine 
type
Fixed service QI1, QI2, QI3, 
QI4, QI7 (based on 
time/distance travelled)
Only in the EU, Switzerland, 
Norway, Japan and Australia
Petrol 
enginesVW 502 00VW 504 00
Natural gas 
engineVW 502 00-----
 Alternative engine oil specifications may only be used in fixed services QI1, QI2, QI3, QI4 and 
QI7, and only when fuel of a quality compliant with EN 228 (petrol), or fuel of an equivalent quality, 
is available in the particular country.
Checking the engine oil level and refilling engine oil
Fig. 121 Oil dipstick with markings
Fig. 122 In the engine compartment: engine oil filler cap
First read and observe the introductoryinformation and safety warnings⇒
Introduction
a)
•Do not add any additional lubricants to the engine oil. Any damage caused by the use of 
such additives is not covered by the warranty.
•Only engine oil specifications that have been approved for use with the engine should be 
used. Using other engine oils can cause engine damage.
•Another engine oil can be used in the event of an emergency if the listed engine oils () are 
not available. To avoid damaging the engine, a maximum quantity of 0.5 litres of the 
following engine oil may be used only once until the next oil change:
- Petrol engines: standards ACEAA3/B4 or API SN (API SM).
NOTICE
a) 

Changing engine oil
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The engine oil must be changed regularly in accordance with the data given in the service 
schedule.
The engine oil and filter should always be changed, and used oil disposed of, by a qualified 
workshop due to the special tools and knowledge required. Volkswagen recommends using a 
Volkswagen dealership for this purpose.
More details on the service intervals can be found in the service schedule.
Additives in the engine oil can cause new engine oil to discolour quickly. This is normal and does 
not mean that the engine oil should be changed more frequently.
Before changing the engine oil, first find out where old oil can be disposed of properly near 
you.
Used oil must be disposed of in accordance with regulations governing the protection of the 
environment. Never dispose of old oil in locations such as gardens, woods, sewerage systems, on 
streets and roads, or in rivers and waterways.
Coolant
 Introduction
This chapter contains information on the followingsubjects:
⇒ Warning lamp for coolant
⇒ Coolant specification
⇒ Checking the coolant level and refilling coolant
Never carry out any work on the engine coolant system if you are not familiar with the requisite 
procedures, or if you do not have access to the correct tools, operating equipment and fluids ⇒. 
The work should be carried out by a qualified workshop if you are uncertain. Volkswagen 
recommends using a Volkswagen dealership for this purpose.
Serious injuries can be caused if work is carried out incorrectly.
Additional information and warnings:
•Preparation for working in the engine compartment ⇒ Preparation for working in the engine 
compartment
•Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs 
and renewal of parts
If, in exceptional cases, you have to carry out an oil change yourself, please note the 
following:
•Always wear eye protection.
•Always allow the engine to cool down completely to avoid burns.
•Keep your arms horizontal when removing the oil drain plug with your fingers to help 
prevent oil from running down your arm.
•Use a suitable container when draining the used oil. It must be at least large enough to 
hold the entire quantity of engine oil required for refilling.
•Never store engine oil in empty food containers, bottles or any other non-original 
containers as people finding these containers may not know that they contain engine oil.
•Engine oil is toxic and must be stored out of the reach of children.
WARNING
Engine coolant is toxic.
•Engine coolant should only be kept in sealed original containers in a safe place.
•Never store engine coolant in empty food containers, bottles or any other non-original 
containers as people finding these containers may then drink the engine coolant.
•The engine coolant must be stored out of the reach of children.
•Please note that the amount of correct coolant additive used must be sufficient for the 
lowest ambient temperature that you expect the vehicle to be exposed to.
•Coolant can freeze at extremely cold outside temperatures, causing the vehicle to break 
down. Vehicle occupants with inadequate winter clothing could then freeze to death as the 
heating will also no longer function.
WARNING 

Coolant and coolant additives can pollute the environment. Spilt operating fluids must be 
collected and disposed of properly and with respect for the environment.
Warning lamp for coolant
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Several warning and indicator lamps will light up briefly as a functional check when the ignition is 
switched on. They will switch off after a few seconds.
Lit upPossible causeSolution
Engine coolant temperature is 
too low in vehicles with natural 
gas engine.
Avoid high engine speeds and heavy engine loads.
FlashesPossible causeSolution
Coolant temperature too high.
Do not drive on!
Stop the vehicle as soon as possible, and when 
safe to do so. Switch off the engine, leave the 
engine to cool down.
Coolant level too low.
Do not drive on!
After the engine has cooled down, check the 
coolant level and refill engine coolant if the level is 
too low ⇒ Checking the coolant level and refilling 
coolant.
With display --.- in the 
instrument cluster:
fault in the engine cooling 
system.
Do not drive on!
Seek expert assistance.
In some vehicles, the coolant temperature display may be displayed on the screen of the 
portable navigation device (delivered by Volkswagen) ⇒ Accessories, modifications, repairs and 
renewal of parts.
Coolant specification
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The cooling system is filled at the factory with a mixture of specially prepared water and at least 
40% coolant additive G 13 (TL-VW 774 J). The coolant additive is dyed purple. This mixture of 
water and coolant additive gives the necessary frost protection down to -25°C (-13°F) and protects 
the alloy parts of the cooling system against corrosion. The mixture also prevents scaling and 
raises the boiling point of the coolant.
In order to protect the coolant system, the proportion of coolant additive must always be at least 
40%, even if anti-freeze is not required in warm weather and warm climates.
If greater frost protection is required in very cold climates, the proportion of anti-freeze additive can 
be increased. However, the percentage of coolant additive should not exceed 60%, as this would 
reduce the frost protection and the cooling effect.
When topping up the coolant, a mixture of distilled water and at least 40% coolant additive - G 13 -
or - G 12 plus-plus - (TL-VW 774 G) (both of which are dyed purple) must be used in order to obtain 
the optimum corrosion protection ⇒. Mixing - G 13 - with the coolant additives - G 12 plus - (TL-
VW 774 F), - G 12 - (dyed red) or - G 11 - (dyed blue-green) will significantly decrease the level of 
corrosion protection and should therefore be avoided ⇒.
Failure to observe the warning lamps could lead to your vehicle breaking down in traffic, and 
to accidents and serious injuries.
•Always observe any warning lamps that are lit up.
•Never ignore any warning lamps that are lit up.
•Stop the vehicle as soon as possible and when safe to do so.
WARNING
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
NOTICE