2021 VOLKSWAGEN UP! ignition

Locking or unlocking the vehicle from the inside
Fig. 23 In the driver door: central locking button
Fig. 24 In the front passenger door: door opening lever for mechanical locking
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Vehicles with central locking
Press the button ⇒ Fig. 23:
Unlocks the vehicle.
Locks the vehicle.
The central locking button functions with the ignition switched on or off only when all doors are
closed.
If the vehicle has been locked with the vehicle key, the central locking button does not work.
Please note the following when using the central locking button to lock the vehicle:
•The SAFELOCK mechanism will not be activated ⇒ SAFELOCK mechanism.
•It is not possible to open the doors or tailgate from the outside, for instance when stopped at
traffic lights.
•The doors can be unlocked and opened from the inside by pulling the door release handle. You
may have to pull the door release lever more than once.
•If the driver door is open, it will not be locked. This prevents you from locking yourself out of the
vehicle.
Vehicles without central locking
In vehicles without central locking, the doors are locked by pushing in the door opening lever so
that the red marking becomes visible ⇒ Fig. 24①.
Pull the appropriate door opening lever to unlock a door.
The following applies when the vehicle is locked:
•The SAFELOCK mechanism will not be activated ⇒ SAFELOCK mechanism.
•It is not possible to open the doors from outside, for instance when stopped at traffic lights.
•The doors can be unlocked and opened from the inside by pulling the door release handle.
•An open driver door cannot be locked. This prevents you from locking yourself out of the
vehicle.
SAFELOCK mechanism
First read and observe the introductoryinformation and safety warnings⇒
Introduction
FunctionAction
Press the  button on the vehicle key once.

FunctionAction
Locking the vehicle and activating the
SAFELOCK mechanism.
Locking the vehicle without activating the
SAFELOCK mechanism.
Press the  button on the vehicle key twice.
Press the central locking button in the driver
door once.
The SAFELOCK mechanism deactivates the door opening levers if the vehicle has been locked.
This makes it more difficult to break into the vehicle. The doors can no longer be opened from the
inside ⇒.
In some vehicles, when the ignition is switched off, the instrument cluster display may inform you
that the SAFELOCK mechanism is activated.
The following applies when the SAFELOCK mechanism is deactivated:
•The vehicle can be unlocked and opened from the inside using the door release lever.
Indicator lamp in the driver door
After locking the vehicle:Meaning
A red LED flashes for approximately 2 seconds, firstly
at short intervals and then more slowly.The SAFELOCK mechanism is activated.
A red LED flashes for approximately 2 seconds and
then switches off. The light starts to flash again after
approximately 30 seconds.
The SAFELOCK mechanism is
deactivated.
A red LED flashes for approximately 2 seconds in
short intervals. The lamp will then light up without
interruption for approximately 30 seconds.
Fault in the locking system. Proceed to a
qualified workshop.
Doors
 Introduction
This chapter contains information on the followingsubjects:
⇒ Childproof lock
Additional information and warnings:
•Vehicle key set ⇒ Vehicle key set
•Central locking system ⇒ Central locking system
•Manual opening and closing ⇒ Manual opening and closing
In some vehicles it is possible to set the screen of the portable navigation device (delivered
by Volkswagen) ⇒ Accessories, modifications, repairs and renewal of parts to display whether at
least one vehicle door is open or not properly closed.
Always take care when using the SAFELOCK mechanism otherwise you could cause
accidents or injuries.
•Never leave anybody in the vehicle if the vehicle has been locked using the vehicle key.
The doors can no longer be opened from the inside once the SAFELOCK mechanism is
activated.
•Locked doors make it more difficult for emergency service personnel to gain access to the
vehicle and provide assistance when needed. In an emergency, people locked inside the
vehicle would not be able to leave the vehicle by unlocking the doors.
WARNING
Any door that is not properly closed could open suddenly while the vehicle is in motion. This
could lead to severe injuries.
•Stop as soon as possible and close the door.
•Ensure that the door is properly closed and that the lock has engaged. The closed door
must be flush with the surrounding body panels.
•Doors should only be opened or closed when you are sure that nobody is in their path.
WARNING
Any door being held open by the door arrester could close unexpectedly in strong winds or if
the vehicle is on a slope. This could lead to injuries.
•Always keep a good grip on the handle when opening and closing doors.
WARNING

Windows
 Introduction
This chapter contains information on the followingsubjects:
⇒ Opening or closing the windows electrically
⇒ Opening and closing the rear hinged windows
Additional information and warnings:
•Volkswagen information system ⇒ Volkswagen information system
•Central locking system ⇒ Central locking system
Opening or closing the windows electrically
Fig. 30 In the front doors: buttons for the electric window
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Opening and closing the front windows
FunctionAction
Opening:Press the  button.
Closing:Pull the  button.
Opening and closing the rear hinged windows
Fig. 31 In the rear doors: opening the hinged windows
Improper or unsupervised use of the electric windows can cause serious injuries.
•The electric windows should only be opened or closed when you are sure that nobody is in
their operating area.
•Never leave children or people requiring assistance alone in the vehicle when the vehicle
is locked. The windows can no longer be opened in an emergency.
•Always take all vehicle keys with you every time you leave the vehicle. The windows can
still be operated using the buttons several minutes after the ignition has been switched off,
provided that the driver door and front passenger door are not opened.
WARNING
During sudden rain showers, water can enter the vehicle interior via open windows and cause
damage to the vehicle.
NOTICE

Fig. 32 In the rear doors: closing the hinged windows
First read and observe the introductoryinformation and safety warnings⇒
Introduction
In 4-door vehicles, the rear windows can be opened and closed mechanically.
Opening hinged windows
•Pull the release lever in the direction of the arrow ⇒ Fig. 31.
•Push the release lever outwards until it clicks into place with the window fully open.
Closing the hinged window
•Pull the release lever ⇒ Fig. 32① inwards.
•Push the release lever back ② until it clicks into place and the window is closed.
Electric panorama sliding/tilting glass roof
 Introduction
This chapter contains information on the followingsubjects:
⇒ Opening and closing the electric panorama sliding/tilting glass roof
⇒ Roll-back function of the electric panorama sliding/tilting glass roof
Additional information and warnings:
•Central locking system ⇒ Central locking system
•Roof carrier ⇒ Roof carrier
Always take care when using the mechanical hinged windows as you could cause serious
injuries.
•The mechanical hinged windows should only be opened or closed when you are sure that
nobody is in their operating areas.
WARNING
During sudden rain showers, water can enter the vehicle interior via open hinged windows and
cause damage to the vehicle.
NOTICE
Always take care when using the electric panorama sliding/tilting glass roof; otherwise you
could cause accidents or serious injuries.
•The electric panorama sliding/tilting glass roof should only be opened or closed when you
are sure that nobody is in its operating area.
•Always take all vehicle keys with you every time you leave the vehicle.
•Never leave children or people requiring assistance alone in the car, particularly if they
have access to the vehicle key. Unsupervised use of the vehicle key can result in the
vehicle being locked, the engine being started, the ignition being switched on and the
electric panorama sliding/tilting glass roof being operated.
•The electric panorama sliding/tilting glass roof can be operated for a short time after the
ignition has been switched off, provided the driver door or the front passenger door is not
opened.
WARNING
•In cold conditions, remove any ice and snow from the roof of the vehicle before you open
or tilt the electric panorama sliding/tilting glass roof to avoid the risk of damage.
•The electric panorama sliding/tilting glass roof should always be closed before you leave
the vehicle or if it starts to rain. Any rain entering the vehicle when the electric panorama
sliding/tilting glass roof is open could cause considerable damage to the electrical system.
This can result in further damage to the vehicle.
NOTICE

Leaves and other loose objects must be removed from the guide rails of the electric
panorama sliding/tilting glass roof at regular intervals, using a vacuum cleaner or by hand.
If there is a fault in the electric panorama sliding/tilting roof, the roll-back function will not
work properly. Go to a qualified workshop
Opening and closing the electric panorama sliding/tilting glass roof
Fig. 33 In the roof: turn the switch to open and close
Fig. 34 In the headliner: push the switch to tilt and pull the switch to close
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The rotary switch must be in the basic position ① before the electric panorama sliding/tilting glass
roof can be tilted.
Function⇒ Fig. 33
and
⇒ Fig. 34
Action
Opening sliding roof completely.③
Turn the switch past the position ② and
hold down until the glass roof has
reached the required position.
Moving sliding roof to convenience
position.②
Turn the switch to the required position.Setting an intermediate position.② to ①
Closing sliding roof completely.①
Tilting the tilting roof completely.④Push the switch back briefly.
Stopping the one-touch function.④ or ⑤Press or pull the switch again briefly.
Closing fully.⑤Pull the switch back briefly.
The electric panorama sliding/tilting roof will work only when the ignition has been switched on. The
electric panorama sliding/tilting glass roof can be operated for a short time after the ignition has
been switched off, provided the driver door or the front passenger door is not opened.
If the closing procedure has been started, it will be interrupted as soon as the ignition is switched off
and the switch for the electric panorama sliding and tilting glass roof is activated.
If it is not possible to close the electric panorama sliding/tilting glass roof electrically you will have to
close it manually. You will not be able to close the electric panorama sliding/tilting glass roof
manually without first removing some vehicle components. Proceed to a qualified workshop.
Sliding blind
Use the handle at the front near the roof opening to move the sliding blind to the required position.
The convenience position allows sufficient air supply together with low wind noise.

•Adjust the steering wheel so that you can hold it on the outside of the ring (at the 9 o'clock and
3 o'clock positions) with both hands and slightly bent arms.
•Push the lever up firmly until it lines up with the steering column ⇒.
Adjust the correct distance between the driver and the steering wheel ⇒ Fig. 35 using the control
elements on the driver seat ⇒ Controls on the front seats.
Seat functions
 Introduction
This chapter contains information on the followingsubjects:
⇒ Seat heating
Additional information and warnings:
•Adjusting the seat position ⇒ Adjusting the seat position
•Seat belts ⇒ Seat belts
•Airbag system ⇒ Airbag system
•Child seats (accessories) ⇒ Child seats (accessories)
•Exterior mirrors ⇒ Mirrors
Seat heating
Fig. 41 In upper part of centre console: buttons for the front seat heating
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The front seat seat cushions and backrests can be heated electrically when the ignition is switched
on.
Do not switch on the seat heating if one of the following conditions applies:
•The seat is not in use.
•The seat is fitted with a protective cover.
•A child seat is installed on the seat.
•The seat cushion is damp or wet.
•The interior or exterior temperature is above 25 ℃ (77 °F).
Incorrect use of the steering column position adjustment and incorrect adjustment of the
steering wheel can cause serious or fatal injuries.
•After adjusting the steering column, always move lever ⇒ Fig. 40① up so that it engages
securely. This prevents the steering column from moving spontaneously while the vehicle
is in motion.
•Never adjust the steering wheel when the vehicle is in motion. If you determine that a
readjustment is necessary, stop the vehicle safely and adjust the steering wheel to the
correct position.
•The steering wheel must always point towards the chest and not towards the face. This
ensures that the driver front airbag provides maximum protection in the event of an
accident.
•While driving, always keep both hands on the outside of the steering wheel, at the 9
o'clock and 3 o'clock positions. This reduces the risk of injury if the driver front airbag is
triggered.
•Never hold the steering wheel at the 12 o'clock position, or in any other manner, e.g. on
the hub of the steering wheel. If the driver airbag is triggered, you could receive severe
injuries to the arms, hands and head.
WARNING
Incorrect use of the seat functions can cause serious injuries.
•Always assume a correct sitting position before you drive and maintain this position
throughout the trip. This also applies to all passengers.
•Keep hands, fingers, feet and other body parts away from the moving parts of the seats.
WARNING

Lights
up or
flashes
Possible causeSolution
Seat belt not fastened for a rear seat
passenger.Fasten the seat belt.
Seat belt fastened for a rear seat
passenger.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will switch off after a few seconds.
An acoustic signal will sound for a few seconds if the seat belts are not fastened as the car pulls off
and reaches a speed of more than approximately 25 km/h (15 mph), or if the seat belts are
unfastened while the vehicle is in motion. The warning lamp will also flash.
When the ignition is switched on, the warning lamp will not go out until the driver and front
passenger fasten their seat belts.
Belt status display for the rear seats
After the ignition has been switched on, the belt status display ⇒ Fig. 43 in the instrument cluster
display shows the driver whether the rear seat passengers have fastened their seat belts. The
 symbol indicates that the passenger on this seat has fastened his or her seat belt.
The belt status display will be shown for approximately 30 seconds if a seat belt is fastened or
unfastened on the rear seats. The display can be hidden by pressing the  button in
the instrument cluster.
If a seat belt for one of the rear seats is unfastened while the vehicle is in motion, the belt status
display will flash for a maximum of 30 seconds. If the vehicle is travelling faster than approximately
25 km/h (15 mph) an acoustic signal will also sound.
Frontal collisions and the laws of physics
Fig. 44 Unbelted occupants in a vehicle heading for a brick wall
Fig. 45 Unbelted occupants in a vehicle striking a brick wall
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The physical principles involved in a frontal collision are relatively simple. As soon as the vehicle is
in motion ⇒ Fig. 44, both the moving vehicle and its passengers gain kinetic energy.
The higher the vehicle speed and the heavier the weight of the vehicle, the greater the amount of
energy that will have to be released in the event of an accident.
However, the most significant factor is the speed of the vehicle. If the speed doubles from
approximately 25 km/h (15 mph) to approximately 50 km/h (30 mph), for example, the kinetic
energy increases by a factor of four.
The amount of kinetic energy depends on the speed of the vehicle and the weight of the vehicle
and passengers. The higher the speed and the heavier the weight, the greater the amount of
energy that will be released in the event of an accident.
Incorrectly fastened or unfastened seat belts increase the risk of severe or fatal injuries. Seat
belts only offer the optimum level of protection when they are used properly.
WARNING

Volkswagen offers 2 different front airbag systems for front passengers:
AB
Features of the front passenger front
airbag that can only be switched off
by a qualified workshop.
Features of the front passenger front
airbag that can be switched off
manually using the key-operated
switch ⇒ Switching the front passenger front
airbag on and off manually using the key-
operated switch.
– Indicator lamp  in the instrument cluster.– Indicator lamp  in the instrument cluster.
– Front passenger front airbag in the dash
panel.
– Indicator lamp in the dash panel
PASSENGER AIR BAG .
– Key-operated switch in the dash panel on the
front passenger side.
– Front passenger front airbag in the dash
panel.
Name: airbag system.Name: airbag system with front
passenger front airbag deactivation.
Indicator lamps
Fig. 53 In the upper part of the centre console: indicator lamp for disabled front passenger front
airbag
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Lit upLocationPossible causeSolution
Instrument
cluster
Fault in airbag and belt
tensioner system.
Proceed to a qualified workshop to
have the system checked
immediately.
Dash panel
Fault in the airbag system.
Proceed to a qualified workshop to
have the system checked
immediately.
Front passenger front airbag
switched off.
Check whether the airbag should
stay switched off.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will switch off after a few seconds.
If the indicator lamp PASSENGER AIR BAG is not continuously lit or if it lights up
together with the indicator lamp in the instrument cluster when the front passenger front airbag
is switched off, there may be a fault in the airbag system ⇒.
Description and function of the airbags
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The airbags can protect vehicle occupants during frontal and side collisions by reducing their
movement in the direction of the collision.
If there is a fault in the airbag system, the airbag may not trigger correctly, may not trigger at
all or may trigger unexpectedly. This can cause severe or fatal injuries.
•The airbag system should be checked by a qualified workshop as soon as possible.
•Never fit a child seat to the front passenger seat or remove a child seat that is already
fitted. The front passenger front airbag may trigger during an accident in spite of the fault.
WARNING
To avoid damage to your vehicle, always observe the indicator lamps and associated warning
texts.
NOTICE