
Exterior door release lever ⇒ Doors
Exterior mirrors ⇒ Mirrors
Additional turn signal ⇒ Lights⇒ Changing bulbs
Jacking points ⇒ Changing a wheel
Front view
Fig. 2 Overview of the front of the vehicle
Key for ⇒ Fig. 2:
Mirror base with laser sensor for the city emergency brake function ⇒ City emergency 
brake function
Windscreen
Front windscreen wipers ⇒ Windscreen wiper and washer
Bonnet ⇒ Preparation for working in the engine compartment
Bonnet release lever ⇒ Preparation for working in the engine compartment
Headlights ⇒ Lights, ⇒ Changing bulbs
Fog lights ⇒ Lights⇒ Changing bulbs
Mounting for the front towing eye behind a cover ⇒ Tow-starting and towing
Front number plate holder
Rear view
Fig. 3 Overview of the rear of the vehicle
Key for ⇒ Fig. 3: 

Fig. 5 Overview of the driver side (left-hand drive vehicles)
Fig. 6 Overview of the driver side (right-hand drive vehicles)
Key for ⇒ Fig. 5 and ⇒ Fig. 6:
Light switch ⇒ Lights
- Light switched off or daytime running lights --
- Side light and dipped beam 
- Fog lights 
Headlight range control ⇒ Lights
Vent ⇒ Heating, ventilating, cooling
Lever for: ⇒ Lights
- Main beam headlights 
- Headlight flasher 
- Turn signal 
- Cruise control system (CCS)  –  –  – /+ – /- ⇒ Cruise 
control system (CCS)
Instrument cluster:
- Instruments ⇒ Instruments
- Display ⇒ Instruments
- Warning and indicator lamps ⇒ Warning and indicator lamps
Lever for windscreen wipers and washers ⇒ Windscreen wiper and washer
- Windscreen wipers  – 
- Interval wipe for the windscreen 
- Flick wipe x
- Windscreen wiper 
- Wash and wipe system for the windscreen 
- Rear wiper 
- Wash and wipe system for the rear window  

Protection from the sun
 Introduction
This chapter contains information on the followingsubjects:
⇒ Sun visors
Sun visors
Fig. 64 Sunblind (left-hand side). The right-hand side is a mirror image
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Various positions for the driver and front passenger sun visors:
•Folded down over the windscreen.
•Pulled out of the bracket and swung over towards the door ⇒ Fig. 64 (arrow).
Vanity mirrors
Some vehicles have a vanity mirror on the folded-down sun visor.
Windscreen wiper and washer
 Introduction
This chapter contains information on the followingsubjects:
⇒ Windscreen wiper lever
⇒ Windscreen wiper functions
⇒ Service position for the front windscreen wipers
⇒ Checking and refilling the windscreen washer fluid level
Additional information and warnings:
•Exterior views ⇒ Exterior views
•Air recirculation mode ⇒ Heating, ventilating, cooling
•Preparation for working in the engine compartment ⇒ Preparation for working in the engine 
compartment
•Cleaning and caring for the vehicle exterior ⇒ Caring for and cleaning the vehicle exterior
Sun visors can restrict vision when folded down.
•Sun visors should always be replaced in their holder when not in use.
WARNING 

Windscreen wiper lever
Fig. 65 Operating the front windscreen wiper
Fig. 66 Operating the rear window wiper
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Move the lever into the required position ⇒:
⓪Switches off the windscreen wiper.
①Interval wipe for the windscreen.
②Slow wipe.
③Fast wipe.
④Flick wipe – wipes briefly.
⑤Pulling the lever activates the wash and wipe system for cleaning the windscreen.
⑥Interval wipe for the rear window. The windscreen wiper will wipe the window 
approximately every 6 seconds.
⑦Pushing the lever activates the wash and wipe system for cleaning the rear window.
Without adequate frost protection, the washer fluid can freeze on the windscreen and obscure 
your view of the road.
•In winter temperatures, the windscreen washer system should only be used when 
adequate frost protection has been added.
•Never use the windscreen washer system at winter temperatures before the windscreen 
has been heated by the ventilation system. The anti-freeze mixture may otherwise freeze 
on the windscreen and restrict vision.
WARNING
Worn or dirty windscreen wiper blades reduce visibility and increase the risk of accidents and 
severe injuries.
•Windscreen wiper blades should therefore always be changed if they are damaged or 
worn and no longer clean the windscreen properly.
WARNING
In icy conditions, always check that the wiper blades are not frozen to the glass before using 
the wipers. When parking the vehicle in cold weather, it may be helpful to leave the front 
windscreen wipers in the service position ⇒ Service position for the front windscreen wipers.
NOTICE 

The windscreen wipers will only function when the ignition is switched on.
The interval wipe for the windscreen depends on the speed of the vehicle. The wipers will 
wipe more frequently as the vehicle moves faster.
The rear window wiper is switched on automatically if the front windscreen wipers are 
switched on and reverse gear is engaged.
Windscreen wiper functions
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Windscreen wiper response in various situations:
When the vehicle is 
stationary:
When switched on, the wipers will temporarily be switched to the next 
setting down.
When the interval wipe is 
switched on:
The wiper intervals are adjusted depending on the vehicle speed. 
The faster the vehicle is travelling, the shorter the interval.
The wiper will try to wipe away any obstacles that are on the windscreen. The wiper will stop 
moving if the obstacle blocks its path. Remove the obstacle and switch the wiper back on again.
Service position for the front windscreen wipers
Fig. 67 Wiper blades in service position
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The windscreen wiper arms can be lifted off the windscreen when in the service position ⇒ Fig. 67. 
Carry out the following steps to move the windscreen wipers to the service position:
•The bonnet must be closed ⇒ Preparation for working in the engine compartment.
•Switch the ignition on and then off again.
•Briefly press down the windscreen wiper lever ⇒ Fig. 65④.
Place the windscreen wiper arms back onto the windscreen before driving away. Briefly press the 
windscreen wiper lever down to bring the windscreen wiper arms back to the original position.
Lifting the windscreen wiper blades
•Move the wiper arms to the service position before lifting ⇒.
•When lifting a wiper arm hold it only by the wiper blade mounting.
If the ignition is switched off while the windscreen wiper is switched on, the windscreen wiper 
will continue to wipe on the same setting when the ignition is switched on again. Frost, snow 
and other obstructions on the windscreen can cause damage to the windscreen wipers and 
wiper motor.
•Remove any snow and ice from the wipers and the windows before setting off.
•Carefully loosen wiper blades that have become frozen onto the windscreen. Volkswagen 
recommends using a de-icer spray for this.
NOTICE
Do not switch on the windscreen wipers when the window is dry. Using the wiper blades when 
the rear windscreen is dry could cause damage to the rear windscreen.
NOTICE 

After the engine is switched off, the radiator fan in the engine compartment may run on for 
some minutes, even if the ignition is switched off or the vehicle key has been removed. The radiator 
fan will switch itself off automatically.
Electronic immobilizer
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The immobilizer helps to prevent the engine from being started and driven with an unauthorised 
vehicle key.
There is a chip in the key. It automatically deactivates the immobilizer when the vehicle key is 
inserted into the ignition lock.
The electronic immobilizer is automatically activated when the vehicle key is removed from the 
ignition lock.
The engine can only be started using a genuine Volkswagen vehicle key with the correct code. 
Coded vehicle keys are available from a Volkswagen dealership ⇒ Vehicle key set.
If a non-authorised vehicle key has been used, the display in the instrument cluster will show 
. The vehicle cannot be used if this occurs. Remove the non-authorised vehicle key from 
the ignition lock and used an authorised vehicle key.
The vehicle cannot be operated properly if you do not have a genuine Volkswagen key.
Changing gear
 Introduction
This chapter contains information on the followingsubjects:
⇒ Warning and indicator lamp
⇒ Pedals
⇒ Manual gearbox: selecting a gear
⇒ Automated manual gearbox: selecting a gear
⇒ Changing gear with Tiptronic
⇒ Driving with an automated manual gearbox
⇒ Fault in the automated manual gearbox
⇒ Gear-change indicator (manual gearbox)
The following will occur if reverse gear is selected and the ignition is 
switched on:
•The reverse light comes on.
•The rear window wiper will move once when the windscreen wipers are switched on.
•The ParkPilot may switch on.
Additional information and warnings:
•Overview of the centre console ⇒ Overview of the centre console
•Instruments ⇒ Instruments
•Braking, stopping and parking ⇒ Braking, stopping and parking
•Pull-away assist systems ⇒ Pull-away assist systems
•ParkPilot ⇒ ParkPilot
•Engine management system and exhaust purification system ⇒ Engine management system 
and exhaust purification system
Never switch off the engine while the vehicle is in motion. This can lead to a loss of vehicle 
control, accidents and serious injuries.
•The airbags and belt tensioners will not work if the ignition is switched off.
•The brake servo will not work when the engine is switched off. More force is required on 
the brake pedal to stop the vehicle.
•The power steering will not function if the engine is switched off, and more force will be 
required to steer the vehicle.
•If the vehicle key is removed from the ignition, the steering lock can activate and you will 
no longer be able to steer the vehicle.
WARNING
If the vehicle has been driven at high load for a long period, the engine could overheat when it 
is switched off. In order to avoid damage to the engine, allow the engine to run in neutral for 
approximately 2 minutes before switching it off.
NOTICE 

In the interests of environmental protection, the vehicle should only be washed in specially 
provided wash bays. This prevents waste water contaminated with oil, grease or fuel from entering 
the sewerage system. In some countries, washing vehicles anywhere else may be prohibited.
Environmentally-friendly care products should be used.
Leftover car care products should not be disposed of with ordinary household waste. Read 
the manufacturer's instructions.
Washing the vehicle
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The longer substances such as insects, bird droppings, resinous tree sap, road dirt, industrial 
deposits, tar, soot or road salt and other corrosive materials remain on the vehicle, the more 
damage they do to the paintwork. High temperatures (for instance in strong sunlight) further 
intensify the corrosive effect. The underside of the vehicle should also be cleaned thoroughly and 
regularly.
Car washes
Please observe the signs on the automatic car wash. Before using an automatic car wash take 
the usual precautions, such as closing all windows and folding in the exterior mirrors, in order to 
avoid damage to the vehicle. You must consult the car wash operator if there are special parts on 
your vehicle such as spoilers, roof luggage carrier systems or radio aerials ⇒.
The paint is hard-wearing enough for the car to be generally washed in an automatic car wash. 
However, the effect on the paint depends to a large extent on the design of the car wash. 
Volkswagen recommends the use of car washes without brushes.
To remove any waxy residue from the windows and to stop wipers rubbing, please note the 
following ⇒ Cleaning windows and exterior mirrors.
Washing the car by hand
When washing by hand, first soften the dirt with plenty of water and rinse off as well as possible.
Then clean the vehicle with a soft sponge, a glove or a brush using only light pressure. Start with 
the roof and work from the top to the bottom. Use a shampoo for very stubborn dirt only.
The sponge or glove should be wrung out thoroughly at regular intervals.
Clean the wheels, sill panels etc. last. Use a different sponge for this purpose.
Car care products can be toxic and hazardous. Unsuitable care products and incorrect 
application of care products can cause accidents, serious injuries, burns or poisoning.
•The care product must be kept in its original sealed container.
•Read the manufacturer's instructions.
•Never store car care products in empty food containers, bottles or any other non-original 
containers as people finding these containers may not know that they contain care 
products.
•Keep children away from care products.
•The products can give off harmful fumes during use. They should therefore only be used 
outside or in well-ventilated spaces.
•Never use fuel, turpentine, engine oil, nail varnish remover or other volatile fluids to wash, 
clean or care for your vehicle. These substances are toxic and highly inflammable.
WARNING
Incorrect care and cleaning of vehicle parts can impair the safety features of the vehicle and 
thus cause serious injury.
•Vehicle parts must be cleaned according to the manufacturer's instructions.
•Only use approved or recommended cleaning products.
WARNING
Cleaning agents that contain solvents attack the material and can cause damage.
NOTICE 

Washing the vehicle with a high-pressure cleaner
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Follow the instructions provided by the manufacturer when cleaning your vehicle using a high-
pressure cleaner. This applies in particular to the pressure and the spraying distance⇒.
Maintain sufficient distance to soft materials such as rubber hoses, insulation, and the ParkPilot 
sensors. The ParkPilot sensors are located in the rear bumper ⇒.
Never use concentrated jet nozzles or dirt blasters⇒.
Parts of the vehicle with sharp edges can cause injury.
•Protect your hands and arms from cuts on sharp parts, for example when cleaning the 
underbody or the inside of the wheel housings.
WARNING
After the car has been washed, the braking effect could set in later than normal and extend 
the braking distance as the brake discs and brake pads will be wet, or iced up in winter.
•You can dry and de-ice the brakes by performing careful braking manoeuvres. Ensure that 
you do not endanger any other road users or violate any legal regulations when doing so.
WARNING
•The water should be no warmer than +60°C (+140°F).
•Do not wash the vehicle in direct sunlight in order to avoid damage to the vehicle 
paintwork.
•Never clean with insect sponges, rough kitchen sponges or similar products as these can 
damage the surface.
•Never clean the headlights with a dry cloth or sponge. Always use a wet cloth or sponge. It 
is best to use soapy water.
•Washing the vehicle in cold weather: if the vehicle is rinsed with a hose, do not direct the 
water into the lock cylinders or the gaps round the doors, boot, or bonnet. The locks and 
seals could freeze.
NOTICE
Observe the following guidelines before driving the vehicle into an automatic car wash in order 
to avoid damage to the vehicle:
•Ensure that the gap between the guide rails in the car wash is sufficient for the vehicle 
track. If the track is too narrow your wheels and tyres will be damaged.
•Switch off the city emergency brake function before driving the vehicle into an automatic 
car wash.
•Check that the car wash is tall and wide enough for your vehicle.
•Fold in the exterior mirrors.
•In order to prevent damage to the paintwork on the bonnet, fold the windscreen wipers 
back onto the windscreen after drying the wiper blades. Do not drop the wipers onto the 
glass.
•Lock the tailgate to prevent it from opening accidentally in the car wash.
NOTICE