Page 360 of 502
Comply with the notes on towing ⇒ Notes on tow-starting and towing .
Fitting the rear towing eye
⇒ Vehicle toolkit .
area of the cover ⇒ Fig. 178 in the direction of the arrow to release the cover.
⇒ Fig. 179 and tighten as far as it will go ⇒ .
Use a suitable object to screw the towing eye fully and securely into the mounting.
clockwise.
-clockwise.
compartment.
NOTICE
urely into the mounting. Otherwise, the
towing eye can be torn out of the mounting when the vehicle is being tow-started or towed.
-fitted towing bracket must be towed only using tow bars that are specially
designed for fitting to a ball coupling. If you use an unsuitable tow bar, the ball coupling and the
vehicle could be damaged. You should use a tow rope instead.
Fitting the front towing eye
Fig. 180 In the front bumper on the right: removing the cover.
Page 361 of 502

Fig. 181 In the front bumper on the right: screwing in the towing eye.
First read and observe the introductoryinformation and safety warnings⇒Introduction
The towing eye must always be kept in the vehicle.
The towing eye is screwed into a mounting behind a cover on the right of the front bumper
⇒ Fig. 180 .
Comply with the notes on towing ⇒ Notes on tow-starting and towing .
Fitting the front towing eye
⇒ Vehicle toolkit .
e cover ⇒ Fig. 180 (arrow) to release the cover.
⇒ Fig. 180 (arrow) to release the cover.
ting ⇒ Fig. 181 and tighten as far as it will go ⇒ .
Use a suitable object to screw the towing eye fully and securely into the mounting.
-clockwise.
spective recess and press in until it engages.
compartment.
NOTICE
The towing eye must always be screwed fully and securely into the mounting. Otherwise, the towing
eye can be torn out of the mounting when the vehicle is being tow-started or towed.
Checking and refilling
In the engine compartment
Safety notes for working in the engine compartment
Page 404 of 502

Wheel imbalance may develop when the vehicle is driven; you will notice this by nervous steering
response. Unbalanced wheels will affect the level of tyre wear. In this case, the wheels should be
balanced again.
Incorrect wheel alignment impairs driving safety and increases tyre wear. The running gear should
be checked by a qualified workshop if tyres show excessive wear.
WARNING
If you notice unusual vibration or the car pulling to one side while the vehicle is in motion, this may
indicate that one of the tyres is damaged.
Check the tyres and wheel rims for damage.
have the vehicle checked.
Spare wheel or temporary spare wheel
Fig. 197 In luggage compartment: : handwheel for securing spare wheel, : handwheel for securing
temporary spare wheel.
First read and observe the introductoryinformation and safety warnings⇒Introduction
Removing the spare wheel/collapsible spare wheel/temporary spare wheel
⇒ Luggage compartment floor .
th the container.
⇒ Fig. 197 in an anti-clockwise
direction.
Stowing the replaced wheel
Page 415 of 502
Fig. 201 Removing the wheel cover.
The wheel cover protects the wheel bolts and must be fitted again after changing the wheel.
Removing wheel covers
⇒ Vehicle toolkit .
the box spanner through the wire hook ⇒ Fig. 201 and remove the wheel cover in the
direction of the arrow.
Fitting wheel covers
-theft wheel bolt ⇒ Wheel bolts .
alve hole is located over the tyre valve
⇒ Fig. 204① . Please ensure the cover engages securely all the way round.
The wheel cover must engage securely in position around the entire circumference.
WARNING
Using unsuitable hubcaps, or fitting them incorrectly, can cause accidents and serious injuries.
road users.
ted or reduced. This also applies if
hubcaps are retrofitted. If the airflow is not sufficient, the braking distance could increase
significantly.
Wheel bolt caps
Page 422 of 502

When towing a trailer : unhitch the trailer from the vehicle and park it properly.
Loosen the wheel bolts Wheel bolts.
Find the jacking point under the vehicle which is closest to the wheel that is being changed.
Insert the crank into the opening on the jack (depends on the vehicle equipment).
Crank up the jack until it just fits under the jacking point of the vehicle.
Ensure that the entire surface of the foot of the jack is resting securely on the floor, and that the
foot of the jack is positioned fully underneath the point of application and .
Position the jack and simultaneously continue to crank the claw up until it is in position around the
vertical rib underneath the vehicle .
Crank the jack further until the wheel is just clear of the ground.
WARNING
Incorrect use of the vehicle jack could cause the vehicle to slip off the jack. This could lead to severe
injuries. Observe the following points in order to reduce the risk of injuries:
jacks could slip out of position – this includes vehicle jacks supplied with other Volkswagen models.
the vehicle to slip off the jack. If necessary, use a large, sturdy board or similar support for the
vehicle jack.
side member securely ⇒ Fig. 206 .
lace any part of your body (e.g. an arm or leg) underneath the vehicle if the latter is
supported only by the vehicle jack.
Page 450 of 502

Electromagnetic radiation
If a mobile phone or two-way radio is used without being connected to the external aerial, the
electromagnetic radiation will not be optimally directed to the outside of the vehicle. Increased
levels of radiation in the vehicle interior can occur in particular in the event of poor reception, e.g. in
rural areas. This can pose a health risk ⇒ .
With some equipment levels, a suitable mobile phone interface may be used to connect the mobile
telephone to the external aerial ⇒BookletInfotainment system,. The connection quality is improved
and the range is increased.
Using the telephone
Many countries require a hands-free system to be used when using a telephone inside the vehicle,
e.g. via a Bluetooth ® connection. Secure the mobile telephone to a suitable holder before using it ⇒
or stow it securely away in one of the stowage compartments provided, e.g. in the centre
console.
Use a compatible mobile phone if the mobile phone interface uses SIM Access Profile (rSAP)
technology. If the LTE mobile standard is supported, use a SIM card with LTE data option.
Radio communication
Observe any legal requirements and the manufacturer's owner's manual when using radio
communication devices. Two-way radios must be approved if they are to be retrofitted in the
vehicle.
Contact your Volkswagen dealership for further information on installing a two-way radio.
WARNING
Mobile telephones which are loosely placed in the vehicle or not properly secured could be flung
through the interior and cause injuries during a sudden driving or braking manoeuvre, or in the
event of an accident.
them safely.
WARNING
If mobile telephones or two-way radios that are not connected to an external aerial are used,
electromagnetic radiation in the vehicle could exceed limit values and thus be a health hazard for
drivers and other vehicle occupants. This also applies to external aerials which have not been
correctly installed.
pacemaker.
breast pocket.
Page 455 of 502

delete them at any time. These data are transmitted to third parties only at your request, in
particular in relation to the use of online services and in accordance with your personal settings.
You can store convenience settings (personalisation) in the vehicle and change them at any time.
Depending on the equipment in the vehicle, this includes, for example:
ning system settings.
Integration of mobile devices
If your vehicle contains the necessary equipment, you can connect your mobile device or any other
mobile end device to your vehicle so that you can control this device via the controls integrated in
the vehicle when the corresponding functions are available. For example, images and sounds from
the mobile device can be output through the Infotainment system. At the same time, certain
information is sent to your mobile device. This includes location data and further general vehicle
information, depending on the type of integration. For more details, refer to the information about
display of apps in the Infotainment system.
This enables selected apps on the mobile device to be used in the vehicle, e.g. navigation or music
player. The mobile device and vehicle do not interact in any other ways than those described here,
in particular the device does not actively access vehicle data. The type of further data processing
depends on the app provider. The settings that you can make here depend on the app in question
and the operating system of your mobile device.
Third-party providers
If your vehicle is equipped with a connection to a mobile network, your vehicle will be able to
exchange data with other systems. The vehicle can be connected to a mobile network using a
transmitter and receiver unit in the vehicle or using your own mobile device. This mobile network
connection enables you to use online functions. This includes online services and apps provided by
Volkswagen or other third-party providers.
Manufacturer services
In the case of Volkswagen online services, Volkswagen describes the respective functions in a
suitable place, e.g. in a separate service description or on an Internet page, and the associated
privacy information is provided. Personal data may be used to perform online services. For this, data
are exchanged over a secure connection, e.g. using the designated IT systems of the manufacturer.
Any collection, processing and use of personal data that goes beyond the provision of the service
takes place exclusively according to legal regulations, contractual agreements or the necessary
permission.
You can activate and deactivate the services and functions, some of which charge a fee, and, in some
cases, also disable the vehicle's entire data connection. This does not apply to any functions and
services required by law, e.g. emergency call systems.
Third-party services
If you are able to use online services provided by a party other than the manufacturer, these services
are the sole responsibility of the provider in question and are subject to this provider's privacy policy
Page 466 of 502
Vehicle
equipm
ent
Device name
according to
declaration of
conformity
s er &
Slave
LRR4
R
MRR
e14F
CR
MRR
evo1
4F
MRR
1Plus
MRR
1Rea
r
R3TR
RS4
Car-Net
Securit
y &
Service
TUV
M02I
U-E
Car-Net
e-
Remot
e
HT-6 HT-
6d
HT-
6e
Central
control
unit
BC-
Mod
ule
BCM PQ26
ROW
(502N1xFOx
)
BCM
evo
BCM
2
BCM
2R
BR11 RXI-
35-
433-
DC
5WK
5025
4
Infotain
ment
system
A109 A486 / A449
/ A493 / 183
A473
/ A47
6 /
A475
/ A7
54
A580
/ A2
70