Fig. 126 In the centre console: button for the Auto Hold function.
Description of the Auto Hold function
The Auto Hold function can hold the vehicle stationary. It is not necessary to hold the vehicle with
the foot brake in this case.
The Auto Hold function is active when the indicator lamp in the button ⇒ Fig. 126
(arrow) lights up yellow and the indicator lamp in the instrument cluster display lights up green.
The Auto Hold function stops holding the vehicle as soon as it moves off.
If any of the conditions for the Auto Hold function change while the vehicle is stationary, the Auto
Hold function will switch off automatically. The green indicator lamp in the instrument cluster
display then goes out together with the yellow indicator lamp in the button.
Switching on the Auto Hold function
The Auto Hold function can be switched on when the driver door is closed and the engine has been
started.
Press the button ⇒ . The indicator lamp in the button ⇒ Fig. 126
(arrow) lights up yellow. The Auto Hold function is operational, but the vehicle is not necessarily held
stationary ⇒ .
DSG® dual clutch gearbox: if the selector lever is moved to position N, the Auto Hold function will
not be switched on or will be switched off. As a result, the vehicle will not be held securely in a
stationary position ⇒ .
Holding the vehicle stationary with the Auto Hold function
Make sure that the Auto Hold function is operational. The indicator lamp in the
button lights up yellow.
Bring the vehicle to a standstill using the brake ⇒ Parking .
Manual gearbox: disengage the clutch and either keep the clutch fully depressed or shift to neutral.
Release the brake. The indicator lamp will light up greenon the instrument cluster display. The
vehicle is being held stationary by the Auto Hold function ⇒ .
Switching off the Auto Hold function
Press the button ⇒ . The indicator lamp in the button ⇒ Fig. 126
(arrow) goes out.
The electronic parking brake switches on automatically to hold the vehicle securely. However, the
electronic parking brake will not switch on if the brake pedal is depressed when the Auto Hold
function is switched off ⇒ .
Temporarily switching off the Auto Hold function with the button
It can sometimes be necessary to switch off the Auto Hold function temporarily to enable the vehicle
to roll more easily, for example when manoeuvring.
Press the brake pedal when the engine is on.
Press the button. The Auto Hold function is deactivated.
The Auto Hold function will be reactivated as soon as the brake pedal is depressed again when the
vehicle has come to a standstill.
System limits
If the clutch slips during switching off of the ignition or opening of the driver door, the vehicle may
not be secured against rolling away by either the Auto Hold function or the electronic parking brake
⇒ . After switching off the ignition or opening the driver door, make sure that the indicator
lamp in the instrument cluster displaylights upred. The electronic parking brake is switched on.
WARNING
The intelligent Auto Hold function cannot overcome the laws of physics, and operates only within
the limits of the system. Do not let the extra convenience afforded by the Auto Hold function tempt
you into taking any safety risks when driving.
Make sure that the indicator lamp lights up green or red on the instrument cluster display if the
vehicle is to be held securely. The vehicle is being held by the Auto Hold function if the green
indicator lamp is lit and by the electronic parking brake if the red warning lamp is lit.
Never leave the vehicle if the engine is running and the Auto Hold function is switched on.
In some cases, the Auto Hold function cannot sufficiently hold the vehicle on uphill gradients or
brake it sufficiently on downhill gradients, e.g. if the ground is slippery or icy.
NOTICE
Switch off the Auto Hold function before driving into a car wash. Damage may otherwise be caused
by automatic activation of the electronic parking brake.
Safety notes on the parking systems
The parking systems include the following:
Park Distance Control ⇒ Park Distance Control .
Introduction
This chapter contains information on the followingsubjects:
⇒ Stowage compartment on the front passenger side
⇒ Stowage compartment in the front centre armrest
⇒ Drawers
⇒ Coat and bag hooks
Stow only light and small objects in the stowage areas.
There is a stowage compartment for the vehicle wallet under the left front seat. Always keep the
vehicle wallet in this stowage compartment.
The USB socket and the function for wireless charging in accordance with the QI standard
⇒BookletInfotainment system, may be located in the stowage compartment in the lower part of the
centre console.
WARNING
Loose objects may be flung through the vehicle interior in the event of a sudden driving or braking
manoeuvre. This can cause serious injury and can also lead to loss of control of the vehicle.
Do not stow any pets or any hard, heavy or sharp objects in the vehicle's open stowage
compartments, on the dash panel, on the luggage compartment cover or in items of clothing and
bags in the vehicle interior.
Always keep stowage compartments closed while the vehicle is in motion.
WARNING
Objects in the driver footwell can interfere with pedal operation. This can lead to loss of control of
the vehicle and increase the risk of serious injury.
Ensure that all pedals can always be operated without any hindrance.
The floor mats must always be properly secured in the footwell.
No additional foot mats or other floor coverings should be placed over the fitted foot mat.
Ensure that no objects can enter the driver footwell while the vehicle is in motion.
WARNING
Cigarette lighters left in the vehicle can become damaged or may ignite unnoticed. This can cause
serious burns and vehicle damage.
Installing the subwoofer (type 1)
Place the subwoofer carefully in the rim base. The tip of the arrow symbol FRONT on the subwoofer
must face forwards.
Plug in connector ⇒ Fig. 142② until it audibly engages.
Screw the handwheel ⇒ Fig. 142③ onto the threaded pin in the opposite direction to the arrow
until the subwoofer is properly secured.
Place the variable luggage compartment floor on the floor covering.
Installing the subwoofer (type 2)
Place the subwoofer carefully in the rim base. The tip of the arrow symbol FRONT ⇒ Fig. 143③ on
the subwoofer must face forwards.
Plug in connector ⇒ Fig. 143② until the catch audibly engages.
Screw the handwheel ⇒ Fig. 143① onto the threaded pin in the opposite direction to the arrow
until the subwoofer is properly secured.
Place the variable luggage compartment floor on the floor covering.
Mobile online services
Volkswagen Car-Net
Introduction
This chapter contains information on the followingsubjects:
⇒ Legal requirements
⇒ Deactivating Car-Net services
⇒ Service impairment or interruption
⇒ Apps
Volkswagen Car-Net is not available in all countries and is subject to country-specific limitations on
duration of use.
Volkswagen Car-Net allows you to communicate with your vehicle in order to exchange data,
request information or control functions.
In order to be able to use Volkswagen Car-Net, the vehicle has to be ordered with Car-Net and
factory-fitted with the system. Depending on the service or service portfolio, Volkswagen Car-Net
can be operated via the factory-fitted Infotainment system, via a Car-Net portal on the Internet or
using a mobile device.
Information about the Volkswagen Car-Net services, applications, availability, compatible mobile
devices and service portfolio, as well as service descriptions, are available on the Volkswagen
website:
In Europe and Japan: www.volkswagen.com/car-net
In China: www.vwcarnet.com.cn
Before using the Volkswagen Car-Net services for the first time, please read and observe the
information in the relevant service description. This will quickly help you to become familiar with the
services and make you aware of potential risks to yourself and others, and how to avoid them.
WARNING
Accidents and injuries can occur if the driver is distracted.
Always drive carefully and responsibly.
WARNING
Failure to observe the information in the service description can lead to your vehicle breaking down
in traffic, and can cause accidents and serious injuries.
Always use the most up-to-date edition of the relevant service descriptions which is available on the
Volkswagen website.
WARNING
The following conditions can make it impossible to make a telephone call, run a Volkswagen Car-Net
service or transfer data:
If your current location is in an area with no or insufficient mobile communications and GPS
reception. This can also include tunnels, streets with tall buildings, garages, multi-storey car parks,
underpasses, mountains and valleys.
If you are in an area with sufficient mobile communications and GPS reception but the
telecommunications provider's mobile network is overloaded, out of order or unavailable.
If the components in the vehicle required for the services and data transmission are damaged, not
working or do not have sufficient electrical power.
The battery for the mobile device is empty, does not have a sufficient charge level or has no more
call credit.
WARNING
Using computers and mobile devices in public or non-secured LAN and WLAN networks can lead to a
loss of control over your Volkswagen Car-Net services.
In addition to the usual precautionary measures to be taken when using the Internet, you should
protect your computer and mobile device with suitable anti-virus software and regularly update its
signatures.
absence of the ⇒ Fig. 144 symbol in the vehicle does not mean that the control unit is not
transmitting the current position or speed of the vehicle.
Personal data
Volkswagen collects, processes and uses the user's personal data in accordance with statutory
requirements. You can access the current data protection policy on the Volkswagen homepage.
Deactivating Car-Net services
Fig. 145 Retrofitted sticker in the vehicle if Volkswagen Car-Net services have been permanently
deactivated.
First read and observe the introductoryinformation and safety warnings⇒Introduction
If you sell the vehicle or lend it for a longer period, inform the user about the deactivated services
and deactivated control unit.
If your vehicle is already equipped with the legally required emergency call function eCall, this
function will not be affected by the deactivation described here.
Temporary deactivation
If your vehicle is in a workshop, you may find that the service technicians have deactivated individual
or all services for the duration of the workshop visit. The services will be available again once the
work is complete. Please contact your workshop if necessary. Volkswagen Car-Net portfolios can be
deactivated manually in the Infotainment system. The services can then be run again when the
deactivation is cancelled in the Infotainment system. Deactivated services are marked with a
corresponding indication on the start page of the Car-Net portal.
Permanent deactivation
In order to permanently deactivate Car-Net functions in vehicles with the Security & Service or e-
Remote packages, the online connectivity unit must be deactivated by a qualified workshop at your
request.
Once the on-board connectivity unit has been deactivated, the workshop will attach a sticker
⇒ Fig. 145 to your vehicle (e.g. on the roof console). The sticker shows that neither the Volkswagen
emergency call service nor the automatic accident notification will work. All other e-Remote and
Security & Service services will also be deactivated.
Service impairment or interruption
First read and observe the introductoryinformation and safety warnings⇒Introduction
Even when the above-mentioned requirements for using the services are met, the functionality of
the Car-Net services can be impaired or interrupted due to factors that lie outside the control of
Volkswagen AG. Such factors include in particular:
Maintenance, repairs, software updates and technical changes to your service provider’s
telecommunication systems, satellites, servers and databases.
The telecommunications provider has changed the mobile telecommunication standard for
transferring mobile data, e.g. from UMTS to EDGE or GPRS
An existing mobile telecommunications standard has been shut down by the telecommunications
provider.
Impairment or interruption to mobile and GPS reception, e.g. due to high speeds, solar storms,
weather, landscape, interfering devices or intensive use of the mobile network in the relevant cells.
Restricted availability, completeness or correctness of information provided by third parties, e.g.
maps.
Countries where Volkswagen Car-Net services are not available.
Apps
First read and observe the introductoryinformation and safety warnings⇒Introduction
The Volkswagen Car-Net app can execute Volkswagen Car-Net services in the vehicle and provide
information.
Volkswagen App-Connect allows content from Volkswagen apps and third party apps on mobile
devices to be shown on the Infotainment system screen.
There may be problems with compatibility with third party apps.
A wide range of applications may be available and they may be vehicle-specific and country-specific
⇒ . Content, range and provider of applications can vary. Some applications also depend on
availability of services offered by third parties.
We are unable to guarantee that the available apps can be run on all mobile devices and all
operating systems.
Applications offered by Volkswagen can be changed, discontinued, deactivated, reactivated and
expanded without prior notice.
Transporting items
Stowing luggage and loads
Cargo and luggage can be transported in the vehicle, on a trailer ⇒ Technical requirements and on
the roof ⇒ Roof carrier . Always observe the legal regulations.
Stowing luggage safely in the vehicle
Always distribute any loads in the vehicle as evenly as possible.
Always stow luggage and heavy objects in the luggage compartment ⇒ .
Place heavy objects as far forward in the luggage compartment as possible.
Observe gross axle weight ratings and the gross vehicle weight rating ⇒ Technical data .
Secure luggage to the fastening rings in the luggage compartment using suitable lashing, fixing and
securing straps ⇒ Luggage compartment equipment .
Also stow small objects safely.
If necessary, fold back the rear seat backrest and engage it securely.
If necessary, adjust the headlight range ⇒ Headlights .
Adjust the tyre pressure according to the vehicle load. Observe the tyre pressure sticker ⇒ Tyre
pressure .
In vehicles with a tyre monitoring system, set the new vehicle load level as necessary ⇒ Tyre
monitoring system .
WARNING
Objects that are not secured, or are secured incorrectly, can cause serious injuries in the event of a
sudden driving or braking manoeuvre or accident. This applies particularly if objects are struck by an
airbag when activated and then flung through the vehicle interior. Please observe the following rules
to reduce the risk of accidents:
Always stow all objects in the vehicle securely.
Small and light objects should also be secured.
Objects should be stowed in the vehicle interior in such a way that they can never enter the airbag
deployment zones while the vehicle is in motion.
Always keep stowage compartments closed while the vehicle is in motion.
Stowed objects must never cause passengers to assume an incorrect sitting position.
If an item is being stowed on a seat, this seat must not be used by any passengers.
Do not stow any hard, heavy or sharp objects loose in any of the vehicle's open stowage areas, on
the surface behind the rear seat backrest or on the dash panel.
Remove any hard, heavy or sharp objects from items of clothing and bags inside the vehicle and
stow them securely.
WARNING
Transporting heavy objects changes the vehicle's handling and increases the braking distance. Heavy
loads that are not properly stowed or secured in the vehicle can lead to a loss of vehicle control and
can cause serious injury.