2021 VOLKSWAGEN T-ROC Media

When all the following conditions are fulfilled at the same time, the vehicle ignition will be switched
off automatically when engine stop is active when the vehicle is stationary:
The driver seat belt has been unfastened.
No pedals are depressed.
The driver door is opened.
If the ignition is deactivated automatically while the dipped beam headlights are switched on,
the side lights remain switched on and lit for approximately 30 minutes.
The side lights can be switched off manually or will go off when the vehicle is locked.
Engine restart function
If no valid vehicle key is detected in the vehicle interior once the engine has been switched off, the
engine can be restarted within approximately five seconds. A corresponding message appears on the
instrument cluster display.
After this time, the engine cannot be re-started without a valid vehicle key in the vehicle interior.

WARNING
Unintentional vehicle movements can cause serious injury.
Do not depress the brake or clutch pedal when the ignition is switched on as the engine will start
immediately.

WARNING
Improper or unsupervised use of the vehicle keys can cause accidents or serious injuries.
Always take all vehicle keys with you every time you leave the vehicle. Children or unauthorised
persons could lock the vehicle, start the engine, switch on the ignition or operate electrical
equipment such as the electric windows.

Before leaving the vehicle, always switch off the ignition manually and observe any information
shown on the instrument cluster display.

Leaving the vehicle stationary for long periods with the ignition switched on can discharge the 12-
volt vehicle battery so that the engine can no longer be started.
Starting the engine

Vehicles with ignition lock: turn the vehicle key to position ⇒ Fig. 99① . The ignition is
switched on.
Vehicles with a starter button: press the starter button once. The ignition is switched on.
Vehicles with a diesel engine: during the diesel engine preheating phase, the indicator lamp
lights up in the instrument cluster.
Depress and hold the brake pedal until the electronic parking brake has been switched off.
Vehicles with manual gearbox: fully depress the clutch pedal and hold it until the engine has
been started. Move the gear lever to neutral position.
Vehicles with DSG dual clutch gearbox: move the selector lever to position P or N.
Vehicles with ignition lock: turn the vehicle key to position ⇒ Fig. 99②  – do not depress the
accelerator.
Release the vehicle key once the engine has started.
Vehicles with a starter button: press the starter button ⇒ Starter button  – do not depress the
accelerator. There must be a valid vehicle key in the vehicle before the engine can be started.
If the engine does not start immediately, switch off the starter and try again after about a minute.
Vehicles with starter button: perform an emergency start if necessary ⇒ No valid vehicle key
recognised .
Vehicles with starter button: the starter button is deactivated if the vehicle was locked with the
vehicle key. If you are in the vehicle and need to start the engine, unlock the vehicle first or perform
an emergency start ⇒ No valid vehicle key recognised .
Switch off the electronic parking brake if you wish to pull away.

WARNING
The risk of serious injury can be reduced with the engine running or when starting the engine.
Never start or run the engine in unventilated or enclosed spaces. The exhaust fumes contain carbon
monoxide, an odourless and colourless toxic gas. Carbon monoxide can cause people to lose
consciousness. It can also cause death.
Never start or run the engine if oil, fuel or any other highly flammable fluids are under or near the
vehicle, or are leaking out of the vehicle, e.g. as the result of damage.

Never leave the vehicle unattended with the engine running, particularly if a gear or driving position
has been selected. The vehicle could move suddenly or something unexpected may happen that may
cause damage, fire and serious injuries.
Never use a start booster. Start boosters could explode and cause the engine to suddenly run at high
revs.

WARNING
Never leave the engine running if you leave the vehicle unattended, particularly if a gear or position
has been selected. The vehicle could move suddenly or something unexpected may happen that may
cause damage, fire or serious injuries.

WARNING
Start boosters could explode or cause the engine to suddenly run at high revs.
Never use a start booster.

NOTICE
The starter and the engine can be damaged if you attempt to start the engine while the vehicle is in
motion or if the engine is started again immediately after it has been switched off.
When the engine is cold, avoid high engine speeds, driving at full throttle and overloading the
engine.
Do not push start or tow start the vehicle. Unburnt fuel could damage the catalytic converter.

NOTICE
If the engine does not start, never use the starter with a gear selected and the vehicle key in the
ignition lock in position ⇒ Fig. 99②  for driving or tow-starting, e.g. when the fuel tank is empty.
This could cause damage to the starter.
Fill up with fuel if necessary ⇒ Fuel types and refuelling  or jump start the vehicle ⇒ Jump starting .
If the engine does not start, seek expert assistance.

Do not warm up the engine by running it while the vehicle is stationary. Instead, pull off as soon as
there is good visibility through the windows. This helps the engine reach operating temperature
faster and reduces emissions.

If the start/stop system is used in very high outside temperatures over a long period, the 12-volt
vehicle battery can be damaged.

The engine stop function may be deactivated automatically if the temperature is above around 38°C
(100°F).

In some cases, it may be necessary to restart the engine manually. Follow any corresponding
messages on the instrument cluster display.

The start/stop function is activated automatically if the Eco driving profile is selected on vehicles
with driving profile selection ⇒ Driving profile selection and 4MOTION Active Control .

Always deactivate the start/stop system manually when driving through water.
Troubleshooting
Engine no longer starts automatically
Vehicles with DSG dual clutch gearbox and coasting function: if the engine does not start
automatically, the warning Error: vehicle power system. Please visit workshop can be displayed in
the instrument cluster.
Start the engine manually ⇒ Starting the engine .
Deactivate the start/stop system manually.
Go to a qualified workshop immediately.
Manual gearbox: selecting a gear

Fig. 103 Gear shift pattern of a 5-speed manual gearbox.

Distance from vehicle ahead too close
The warning lamp lights up red.
Brake request by ACC ⇒ Adaptive Cruise Control (ACC) .
The brake pedal was not depressed or not fully depressed.
Brake immediately.
Gearbox overheated
The indicator lamp lights up yellow.
A signal tone may also be given. A text message may also be shown on the instrument cluster
display.
The DSG® dual clutch gearbox can become too hot, for example, if the vehicle pulls off regularly,
during long periods at crawling speed, or in stop-and-go traffic.
Do not drive on!
Allow the gearbox to cool down in selector lever position P⇒ .
Do not drive on if the indicator lamp does not go out.
Seek expert assistance. Failure to do so could result in considerable damage to the gearbox.
Releasing the selector lever lock manually
If the power fails in the vehicle (for example if the 12-volt vehicle battery is flat) and the vehicle has
to be towed, the selector lever lock must be released manually. Seek expert assistance for this.
The manual release mechanism is located under the cover of the gearshift gate.
Removing the cover of the gearshift gate:
Switch on the electronic parking brake. If the electronic parking brake cannot be switched on, the
vehicle will have to be prevented from rolling away using other means.
Switch off the ignition.
Carefully pull the cover upwards in the area around the selector lever gaiter with connected
electrical wiring ⇒ Fig. 108 .
Pull the cover up and over the selector lever ⇒ .
Depending on the vehicle equipment, there are two possible manual release mechanism variants.
Releasing the selector lever lock manually:
Using the flat blade of the screwdriver from the vehicle toolkit, carefully push the release lever in the
direction of the arrow and keep it in this position ⇒ Fig. 108 .
Press the lock button on the front of the selector lever and move the selector lever into position N.

After manual unlocking, carefully press the cover into the centre console while ensuring that the
electrical wires are positioned correctly.
Using the flat blade of the screwdriver from the vehicle toolkit, carefully push the release lever in the
direction of the arrow and keep it in this position ⇒ Fig. 109 .
Press the lock button on the front of the selector lever and move the selector lever into position N.
After manual unlocking, carefully press the cover into the centre console while ensuring that the
electrical wires are positioned correctly.
Emergency programme
There is a fault in the system if all the displays on the instrument cluster for the selector lever
positions have a light background. The DSG® dual clutch gearbox is running in an emergency
programme. The vehicle can still be driven in the emergency programme, but only at reduced speed
and not in all gears.
In vehicles with a DSG® dual clutch gearbox, you may no longer be able to select reverse gear.
In all cases, you should have the DSG® dual clutch gearbox checked by a qualified workshop
immediately.
Vehicle does not move even though position is engaged
If the vehicle will not move in the required direction, the system may have selected the position
incorrectly.
Depress the brake pedal and reselect the position.
If the vehicle still does not move in the required direction, there is a system fault. Seek expert
assistance and have the system checked.

WARNING
Never move the selector lever out of the position P if the electronic parking brake is not switched on.
Otherwise the vehicle could move unexpectedly if it is stopped on an uphill or downhill gradient,
which could lead to accidents and serious injuries.

NOTICE
If the vehicle rolls for an extended period or at high speed with the engine switched off and the
selector lever in the position N, the DSG® dual clutch gearbox will be damaged, e.g. when being
towed.

NOTICE
If the display indicates that the gearbox is overheating for the first time, the vehicle must either be
parked safely or driven faster than 20 km/h (12 mph).

The indicator lamp lights up yellow.
The steering should be checked by a qualified workshop as soon as possible.
If the yellow warning lamp remains off after the engine has been restarted and you have driven a
short distance, you do not need to consult a qualified workshop.
Fault in steering
The indicator lamp lights up yellow.
The 12-volt vehicle battery was disconnected.
Drive a short distance at a speed of 15 – 20 km/h (9 – 12 mph).
If the yellow warning lamp is still lit after the engine has been restarted, have the steering checked
by a qualified workshop immediately.
Fault in steering
The indicator lamp flashes yellow.
Turn the steering wheel back and forth.
Switch the ignition off and then on again.
Observe the messages on the instrument cluster display.
Do not continue your journey if the indicator lamp still flashes when the ignition is switched on.
Seek expert assistance.
Steering column is not unlocked or locked
The indicator lamp flashes yellow.
Follow any messages that are on the instrument cluster display.
Switch the ignition off and then on again.
Do not continue your journey if the steering column remains locked when the ignition is switched
on.
Seek expert assistance.
Steering requires increased force
The warning lamp lights up red.
The electromechanical steering has failed.
Do not drive on!
Seek expert assistance.
Driving profile selection and 4MOTION Active Control

Introduction
This chapter contains information on the followingsubjects:
⇒ Setting a driving profile 
⇒ Individually adapting a driving profile 
⇒ Troubleshooting 
By selecting different driving profiles, the driver can adapt the characteristics of the vehicle systems
to the current driving situation, the desired ride comfort and an economical driving style. The
adaptable vehicle systems include the running gear, engine management system or the air
conditioning system.
Different driving profiles can be selected depending on the vehicle equipment level. The effect on
the vehicle setup in the individual driving profiles varies according to the vehicle equipment.
The Comfort driving profile is available only for vehicles with adaptive chassis control (DCC).
The setting options available depend on the type of drive. Vehicles with front-wheel drive have
onroad driving profiles, while vehicles with all-wheel drive have additional offroad driving profiles
⇒ Setting a driving profile .
The driving profile can be changed when the vehicle is stationary or while driving ⇒ . After
selecting a driving profile, the vehicle settings (excluding engine settings) are switched to the new
driving profile immediately. When traffic conditions allow, briefly take your foot off the accelerator
to activate the newly selected driving profile for the engine also.

WARNING
Selecting a driving profile while the vehicle is in motion can distract you from the road and cause
accidents.

Some settings can be stored in the user accounts of the personalisation function and therefore
change automatically when the user account changes ⇒ Personalisation .
Setting a driving profile

Fig. 110 In the lower section of the centre console: driving profile selection button.