Fig. 128 Display in the Infotainment system: full-screen mode. The scanned areas depend on the
vehicle equipment level.
First read and observe the introductoryinformation and safety warnings⇒Introduction
When the vehicle approaches an obstacle, this is shown in the Infotainment system in several
segments and is supported by an acoustic signal ⇒ Fig. 128 . This display along the side of the vehicle
can vary depending on the situation.
Obstacle close to the vehicle. A continuous tone sounds. Do not drive on!Obstacle in the
vehicle path. An intermittent tone sounds. The shorter the distance, the shorter the intervals.
Obstacle outside the vehicle path.Mute signal tones.Switch manoeuvre braking on and
off (depending on vehicle equipment).Switch to rear view camera system (depending on vehicle
equipment).System fault in the scanned area (depending on equipment level). The colour may vary.
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction
The system is not responding as expected
The sensors are dirty ⇒ Caring for and cleaning the vehicle exterior . The sensor visibility may be
impaired by dirt and snow or also residue from cleaning agents or coatings.
The prerequisites for system operation are not met ⇒ Automatic activation when driving forwards
(with some equipment levels) .
The factory-fitted towing bracket is electrically connected with the trailer ⇒ Notes on towing a
trailer .
Only the scanned area to the front of the vehicle is shown on the Infotainment system display in
vehicles with a factory-fitted towing bracket and a trailer with an electrical connection to the vehicle
⇒ Notes on towing a trailer .
The vehicle is damaged in the area of the sensors, e.g. caused by parking collisions.
The detection ranges of the sensors are blocked by add-on parts, e.g. bicycle carriers.
Changes have been made to the paintwork in the area of the sensors or structural modifications
have been made, e.g. on the running gear.
The ultrasound signal is subject to interference from external noise sources, e.g. rough tarmac
surface or cobblestones.
Switching on and off
First read and observe the introductoryinformation and safety warnings⇒Introduction
Switching on the rear view camera system
Select reverse gear.
OR: press the button.
Switching off the rear view camera system
Drive forwards at a speed of at least 10 km/h (6 mph).
Display representation
First read and observe the introductoryinformation and safety warnings⇒Introduction
The functions and displays of the rear view camera system image vary according to the equipment
level and may differ from each other.
The display of the reversing camera picture varies if the factory-fitted towing bracket is electrically
connected to the trailer ⇒ Notes on towing a trailer .
Functions and symbols of the rear view camera system
You can make settings by means of the function buttons when the rear view camera system is
switched on. Some setting options depend on the vehicle equipment.
xClose current display.Adjust display: brightness, contrast, colour.Switch to Park
Distance Control ⇒ Park Distance Control .Show Park Distance Control display.Hide Park
Distance Control display.
Orientation lines
Red line: safety distance to the rear.
Green lateral lines: extension of the vehicle.
Prerequisites
First read and observe the introductoryinformation and safety warnings⇒Introduction
The prerequisites for parking using the rear view camera system must be met.
Do not exceed a speed of approximately 15 km/h (9 mph).
Width of the parking space: vehicle width + 0.2 m.
The following conditions must be met in order to display a correct image:
The boot lid is closed.
The surrounding area has a flat surface.
Vehicle does not have a heavy load at the rear.
Parking
Fig. 129 Infotainment system display: parking using the rear view camera system.
First read and observe the introductoryinformation and safety warnings⇒Introduction
Key to ⇒ Fig. 129 :
Choose parking space.Drive towards the selected parking space.Align the vehicle in the
parking space.1Road.2Selected parking space.3Side limits of the selected parking space.4Rear limit
of the parking space.
Parking using the rear view camera system
Position the vehicle in front of the parking space ⇒ Fig. 129② .
Select reverse gear.
Reverse slowly and steer the vehicle so that the lateral lines lead into the selected parking space.
The lines must correspond to the lateral boundary lines of the parking space ③ .
Stop when the horizontal line reaches the rear boundary ④ .
Troubleshooting
First read and observe the introductoryinformation and safety warnings⇒Introduction
The system is not responding as expected
The camera is dirty ⇒ Caring for and cleaning the vehicle exterior . The camera visibility may be
impaired by dirt and snow or even residue from cleaning agents or coatings.
The system requirements must be met ⇒ Prerequisites .
The factory-fitted towing bracket is electrically connected with the trailer ⇒ Notes on towing a
trailer .
The vehicle is damaged in the area around the camera, e.g. caused by parking collisions.
NOTICE
Park Assist uses parked vehicles, the kerbs and other objects as guidance. Make sure that the tyres
and wheel rims are not damaged when parking the vehicle. If necessary, stop the parking procedure
in good time to prevent damage to the vehicle.
Prerequisites
First read and observe the introductoryinformation and safety warnings⇒Introduction
The following prerequisites must be met for driving into and out of parking spaces:
The traction control system (TCS) must be switched on ⇒ Brake support systems .
Distance: maintain a distance of 0.5 – 2.0 metres when driving past the parking space.
The parking space must have at least the dimensions required by Park Assist.
Speed when driving past the parking space (for parking spaces parallel to the road): not above
40 km/h (25 mph).
Speed when driving past the parking space (for parking spaces perpendicular to the road): not above
20 km/h (12 mph).
Maximum speed: 7 km/h (4 mph). An automatic braking intervention can take place when driving
into a parking space.
No trailer is connected electrically with the factory-fitted towing bracket ⇒ Notes on towing a
trailer .
The parking manoeuvre can be continued after the automatic brake intervention.
The automatic braking intervention takes place a maximum of once per parking manoeuvre. The
parking manoeuvre will be cancelled if a speed of approximately 7 km/h (4 mph) is exceeded again.
WARNING
Do not let the automatic braking intervention triggered by Park Assist tempt you to take any risks
while driving. The system is not a substitute for the full concentration of the driver.
Park Assist has system-related limitations. In some situations, automatic braking intervention may
function only in a limited way or not at all.
You should always be prepared to brake the vehicle yourself.
The automatic braking intervention is ended after approximately 1.5 seconds. Depress the brake
pedal of the vehicle yourself following the automatic braking intervention.
Looking for a parking space
Rear Traffic Alert monitors the traffic crossing behind the vehicle when reversing out of a parking
space or manoeuvring. Rear Traffic Alert functions using radar sensors in the rear bumper.
Key to ⇒ Fig. 134 :
Critical situation. Do not drive on!Possible critical situation.
Detection of a critical situation can also take place acoustically:
A warning signal will sound and a text message will be displayed in the instrument cluster for
vehicles without Park Distance Control.
In vehicles with Park Distance Control, an acoustic signal will sound with the continuous tone of Park
Distance Control. If the Park Distance Control is deactivated, no warning can be given to the driver
and the Rear Traffic Alert system will also be switched off temporarily.
If there is a system fault in the scanned area, the indicator lamp will light up yellow on the
instrument cluster display.
Automatic braking intervention to minimise damage
If Rear Traffic Alert detects an approaching road user and the driver has not pressed the brake, the
system can brake automatically.
Automatic braking intervention is activated when reversing at speeds of between 1–12 km/h (1–
7 mph). The vehicle is held stationary for up to two seconds after vehicle standstill has been
detected.
After automatic braking intervention is activated to prevent damage to the vehicle, the system
requires approximately ten seconds before it can activate another automatic braking intervention.
Automatic braking intervention can be interrupted by pressing the accelerator or brake pedal
sharply and taking control of the vehicle.
Automatic deactivation
Rear Traffic Alert is deactivated automatically and cannot be switched on if the factory-fitted towing
bracket is electrically connected to a trailer or similar ⇒ Notes on towing a trailer . Once a trailer is
electrically connected to the vehicle and the driver pulls away, a text message appears in the
instrument cluster display to inform the driver that Rear Traffic Alert has been deactivated. Rear
Traffic Alert will be automatically activated again when the trailer has been unhitched from the
vehicle. This applies if the functions were previously activated. Rear Traffic Alert must be switched
off manually for trailer towing if a non-factory-fitted towing bracket is used.
WARNING
The intelligent Rear Traffic Alert technology cannot overcome the laws of physics, and functions only
within the limits of the system. Do not let the assistance function of Rear Traffic Alert tempt you to
take any safety risks while driving. The system is not a substitute for the full concentration of the
driver.
First read and observe the introductoryinformation and safety warnings⇒Introduction
Even when the above-mentioned requirements for using the services are met, the functionality of
the Car-Net services can be impaired or interrupted due to factors that lie outside the control of
Volkswagen AG. Such factors include in particular:
Maintenance, repairs, software updates and technical changes to your service provider’s
telecommunication systems, satellites, servers and databases.
The telecommunications provider has changed the mobile telecommunication standard for
transferring mobile data, e.g. from UMTS to EDGE or GPRS
An existing mobile telecommunications standard has been shut down by the telecommunications
provider.
Impairment or interruption to mobile and GPS reception, e.g. due to high speeds, solar storms,
weather, landscape, interfering devices or intensive use of the mobile network in the relevant cells.
Restricted availability, completeness or correctness of information provided by third parties, e.g.
maps.
Countries where Volkswagen Car-Net services are not available.
Apps
First read and observe the introductoryinformation and safety warnings⇒Introduction
The Volkswagen Car-Net app can execute Volkswagen Car-Net services in the vehicle and provide
information.
Volkswagen App-Connect allows content from Volkswagen apps and third party apps on mobile
devices to be shown on the Infotainment system screen.
There may be problems with compatibility with third party apps.
A wide range of applications may be available and they may be vehicle-specific and country-specific
⇒ . Content, range and provider of applications can vary. Some applications also depend on
availability of services offered by third parties.
We are unable to guarantee that the available apps can be run on all mobile devices and all
operating systems.
Applications offered by Volkswagen can be changed, discontinued, deactivated, reactivated and
expanded without prior notice.
Transporting items
Stowing luggage and loads
Cargo and luggage can be transported in the vehicle, on a trailer ⇒ Technical requirements and on
the roof ⇒ Roof carrier . Always observe the legal regulations.
Stowing luggage safely in the vehicle
Always distribute any loads in the vehicle as evenly as possible.
Before driving through an automatic car wash.
The vehicle height exceeds the required clearance height, e.g. in a garage.
NOTICE
Always remove the roof carrier before driving through an automatic car wash.
The height of the vehicle is changed by the installation of a roof carrier and the load secured to it.
Check and compare the height of the vehicle with clearance heights, e.g. for underpasses and garage
doors.
The roof carrier and its load must not obstruct you from opening and closing the glass roof and the
boot lid. The roof aerial must also remain unaffected.
Driving with a fitted roof carrier will increase air resistance and thus increase fuel consumption.
Trailer towing
Introduction
This chapter contains information on the followingsubjects:
⇒ Technical requirements
⇒ Fitting the removable ball head
⇒ Removing the ball head
⇒ Notes on towing a trailer
⇒ Loading the trailer
⇒ Driving with a trailer
⇒ Trailer stabilisation
⇒ Retrofitting a towing bracket
The vehicle can be used to tow a trailer if it has the required technical equipment for this. The
additional trailer load will affect the amount of wear, fuel consumption and performance of the
vehicle and, in certain circumstances, could shorten the service intervals.
Driving with a trailer not only places an extra load on the vehicle, but also requires increased
concentration on the part of the driver.
Vehicles with start/stop system
When using towing brackets that were not retrofitted by Volkswagen, the start/stop system must be
deactivated manually using the button in the centre console before towing a trailer, and it must
remain deactivated for as long as a trailer is being towed ⇒ .
DANGER
It is dangerous to transport people in a trailer and it may also be illegal.
WARNING
Improper use of the towing bracket can lead to a loss of vehicle control, accidents and serious
injuries.
Only use the towing bracket if it is fitted properly and is not damaged.
Do not carry out any alterations or repairs to the towing bracket.
Wherever possible, swivel in or remove the ball head when a trailer is not being used in order to
reduce the risk of injury in rear-end collisions, and the risk of injury to pedestrians and cyclists when
the vehicle is parked.
Never install a weight-distributing or load-balancing towing bracket to the vehicle. The vehicle is not
designed for these kinds of towing brackets. The towing bracket can fail, causing the trailer to tear
loose from the vehicle.
WARNING
Towing a trailer and transporting heavy or bulky items can change the vehicle handling and increase
the braking distance. This can lead to accidents.
Always secure loads properly using suitable and undamaged lashing, retaining or securing straps.
Always adapt your speed and driving style to suit visibility, weather, road and traffic conditions.
Reduce your speed, particularly when going downhill.
Trailers with a high centre of gravity are more likely to tip over than trailers with a low centre of
gravity.
Always drive carefully and think ahead. Accelerate very carefully and gently. Avoid abrupt and
sudden driving and braking manoeuvres.
Take special care when overtaking. Reduce your speed immediately if the trailer shows even the
slightest sign of snaking.
Never drive faster than 80 km/h (50 mph) when towing a trailer, also 100 km/h (60 mph) in
exceptional cases. This also applies to countries where higher speeds are permitted. Keep to
country-specific speed limits, which may be lower for vehicles with trailers than for vehicles without
trailers.
Never try to stop a trailer from snaking by increasing your speed.
Never install a weight-distributing or load-balancing towing bracket on the vehicle.