2021 VOLKSWAGEN T-ROC sport

WARNING
Never rely on the airbag system exclusively for your protection.
The airbag has merely a supportive function for your protection, even if it is triggered.
The airbag system offers the best level of protection and reduces the risk of injury when seat belts
are properly worn ⇒ Seat belts .
Before every trip, each vehicle occupant must adopt the correct sitting position, correctly fasten the
seat belt belonging to their seat and keep it fastened properly throughout the trip. This applies to all
vehicle occupants and also in urban traffic.

WARNING
The risk of injury increases if there are any objects located between the vehicle occupants and the
deployment area of the airbag when it is triggered. This will impinge on the deployment zone of the
airbag or the items will be flung against the body.
Never hold any objects in your hands or on your lap while the vehicle is in motion.
Never transport any objects on the front passenger seat. The objects could enter into the
deployment zone of the airbag during sudden braking or driving manoeuvres and then be flung
dangerously through the vehicle interior if the airbag is activated.
Vehicle occupants sitting on the front seats and rear outer seats must never carry any people, pets
or objects in the deployment zone between themselves and the airbags. Make sure that children and
passengers also keep to this rule.

WARNING
The airbag system can be triggered only once. The system will have to be replaced if the airbags have
been triggered.
Airbags that have been triggered, and any affected system parts, must immediately be replaced with
new parts that are approved by Volkswagen for the vehicle.
Repairs and modifications to your vehicle should be carried out only by a qualified workshop.
Qualified workshops have the necessary tools, diagnostic equipment, repair information and
qualified personnel.
Never use recycled airbag components or components that have been taken from end-of-life
vehicles in your vehicle.
Never alter any components of the airbag system.

WARNING

WARNING
The front passenger front airbag should be switched off only in exceptional circumstances.
To prevent damage to the airbag system, switch the front passenger front airbag on and off only
when the ignition is switched off.
It is the driver's responsibility to ensure that the key-operated switch is set to the correct position.
Switch off the front passenger front airbag only if in exceptional circumstances a child seat is fitted
on the front passenger seat.
Switch the front passenger front airbag back on again as soon as the child seat on the front
passenger seat is no longer being used.

WARNING
Do not leave the vehicle key in the key switch while driving.
Strong vibrations may cause the vehicle key to turn in the key switch, which could cause the front
passenger front airbag to be activated.
Untimely inflation of the front passenger front airbag could lead to serious or fatal injuries.

NOTICE
If the key bit is not inserted far enough, the key switch could be damaged when the key is turned.

NOTICE
Do not leave the vehicle key in the key switch, as this could result in damage to the interior door
trim, dash panel, key switch or vehicle key when the front passenger door is closed.
Safe transport of children
Introduction
This chapter contains information on the followingsubjects:
⇒ Types of child seat 
⇒ Fitting and using child seats 
⇒ Securing systems 
⇒ Securing a child seat with ISOFIX 
⇒ Securing child seats with a seat belt 

Fig. 45 Illustration: airbag label on the B-pillar.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
Country-specific requirements
The standards and regulations governing the use of child seats and child seat securing mechanisms
differ from country to country. Not all countries allow you to transport children on the front
passenger seat. Legislation and legal requirements take precedence over the information given in
this owner's manual.
Information on fitting a child seat
Observe the following general information when fitting a child seat. This information is relevant
whatever child seat securing system is being used.
Read and follow the instructions provided by the child seat manufacturer ⇒ .
Whenever possible, fit all child seats to the rear seat behind the front passenger seat so that
children can exit the vehicle on the kerb side.
Adjust the seat belt height adjuster to the highest position.
When fitting on the front passenger seat, push the front passenger seat back fully and adjust the
seat to the highest position. Adjust the backrest to an upright position ⇒ Sitting position .
Always leave sufficient space around the child seat. If necessary, adjust the position of the seat in
front of it. When doing so, ensure that the driver or front passenger can still maintain a correct
sitting position ⇒ Sitting position .
The backrest of the child seat must lay as flat as possible against the vehicle seat backrest. If
necessary, adjust the seat backrest angle so that the child seat lies flush against the backrest. Once it
has been installed, if the child seat is touching the head restraint and therefore cannot be positioned
flush against the backrest, push the head restraint all the way up, or remove it and stow it securely
in the vehicle ⇒ Sitting position .
Airbag sticker
The vehicle may be provided with stickers giving important information about the front passenger
front airbag. The information on these stickers may vary from country to country. The stickers may
be provided at the following locations:
On the driver and/or front passenger sun visor ⇒ Fig. 44 .

Please note that the sensors in the door handles can be activated by a powerful jet of water or
steam if a valid vehicle key is simultaneously within the operating range. If at least one window is
open and sensor surfaces on the door handles are continuously activated, all windows will close. All
windows could open if the jet of water or steam is moved away from the door handle sensors briefly
and then moved back again ⇒  .

It may not be possible to lock or unlock the vehicle using the Keyless Access if the 12-volt vehicle
battery or button cell in the vehicle key is weak or discharged. The vehicle can be locked or unlocked
manually ⇒  .

If there is no valid vehicle key in the vehicle or if it is not detected, a corresponding message will be
shown on the instrument cluster display. This may occur if the vehicle key is exposed to interference
from another radio signal or is covered by another item, e.g. an aluminium case ⇒ Starting and
stopping the engine .
Anti-theft alarm
Depending on the vehicle equipment level, the vehicle may have an anti-theft alarm.
The anti-theft alarm is activated automatically when the vehicle is locked using the vehicle key.
The anti-theft alarm outputs acoustic and visual warning signals for up to five minutes.
When does the system trigger an alarm?
If a door is opened.
If the bonnet is opened.
If the boot lid is opened.
If the ignition is switched on with a valid vehicle key. (The alarm may sound briefly.)
If the 12-volt vehicle battery is disconnected.
If there is movement inside the vehicle (in vehicles with interior monitoring) ⇒ Interior monitoring
system and anti-tow alarm .
If the vehicle is lifted or towed (vehicles with anti-tow alarm) ⇒ Interior monitoring system and anti-
tow alarm .
If the vehicle is transported on a car ferry or by rail (vehicles with anti-tow alarm or interior
monitoring) ⇒ Interior monitoring system and anti-tow alarm .
If a trailer that is connected to the anti-theft alarm system is removed ⇒ Trailer towing .
Switching off the alarm
Unlock the vehicle using the unlocking button on the vehicle key.

OR: switch on the ignition using a valid vehicle key. A short alarm lasting around one second may
sound.
On vehicles with Keyless Access: grip the door handle ⇒ Unlocking or locking the vehicle with
Keyless Access .

The anti-theft alarm will not function correctly if the 12-volt vehicle battery is weak or discharged.
Interior monitoring system and anti-tow alarm

Fig. 60 In the roof console: sensors for the interior monitoring system (arrows).
If movements are detected in the vehicle interior when the vehicle is locked, the interior monitoring
system will trigger an alarm ⇒ Fig. 60 .
The anti-tow alarm will be triggered if the vehicle is lifted.
Switching on the interior monitoring system and anti-tow alarm
Close the stowage compartments in the roof console so that the sensors can function.
Close the windows, glass roof, doors and boot lid
Press the locking button once.
The interior monitoring system and anti-tow alarm are activated.
Temporarily switching off the interior monitoring system and anti-tow alarm
The interior monitoring and the anti-tow alarm can be switched off temporarily in the Vehicle
settings menu in the Infotainment system ⇒ Infotainment system controls and displays .
To avoid false alarms, deactivate interior monitoring and the anti-tow alarm in the following
situations:
If any people or animals are to remain inside the vehicle.
If the vehicle is to be loaded onto another vehicle, transported or towed away.
If the vehicle is to be parked in a car wash or a two-storey garage.
If one or more windows or the glass roof are fully or partly open.

Always take all vehicle keys with you every time you leave the vehicle. The windows can still be
opened or closed using the buttons for a short time after the ignition has been switched off,
provided the driver door and the front passenger door are not opened.
When transporting children on the rear bench seat, the rear electric windows should always be
deactivated using the safety button so that they cannot be opened or closed.

NOTICE
If windows are open when it starts to rain, water can soak the interior equipment of the vehicle and
cause damage to the vehicle.

One-touch opening and closing and the roll-back function will not work if there is a malfunction in
the electric windows. Go to a qualified workshop.

Convenience opening and closing only works when one-touch opening and closing is activated for all
electric windows.

Some settings can be saved in the user accounts for personalisation and therefore change
automatically when the user account is changed ⇒ Personalisation .
Electric window roll-back function
The roll-back function for the electric windows can reduce the risk of injuries when the windows are
closing.
If the window is not able to close because it is stiff or because of an obstruction, the window will
immediately open again ⇒ .
Check to see why the window has not closed.
Try to close the window again.
If the window closing process is interrupted again, the roll-back function will be disabled for a few
seconds.
If the window still cannot close, it will come to a stop at this point. To close the window without the
roll-back function, press the button again within a few seconds ⇒ .

WARNING
Closing the electric windows without the roll-back function can lead to serious injuries.
Always close the window carefully.

Operate the lever to adjust the lumbar support.

Take your weight off the backrest and turn the handwheel to adjust the backrest position.
Front passenger seat: take your weight off the backrest and operate the lever to adjust the backrest
position (depending on equipment).

Move the lever up or down, several times if necessary, to adjust the seat height.

Pull the lever to push the front seat forwards or backwards. The front seat must engage after the
lever has been released.
Folding the front passenger seat backrest forwards

Fig. 70 Front passenger seat: folding backrest forwards.
First read and observe the introductoryinformation and safety warnings⇒Introduction 
The front passenger seat backrest can be folded forwards to a horizontal position.
The front passenger front airbag must be switched off if any items are to be transported on the front
passenger seat when folded forwards ⇒ Airbag system .
Folding the front passenger seat backrest forwards
Remove any items from the front passenger seat cushion ⇒ .
Lower the front passenger seat down as far as possible.
Push the front passenger seat as far back as possible.
Push the head restraint all the way down.
Release the front passenger seat backrest in the direction of the arrow ⇒ Fig. 70① .

Fold the front passenger seat backrest forwards in the direction of the arrow ⇒ Fig. 70②  until it is
horizontal.
When it is folded down, the front passenger seat backrest must engage securely into place.
Folding back the front passenger seat backrest
When folding back, make sure that there are no items or body parts in the area of the hinges.
To fold back, release the front passenger seat backrest again ⇒ Fig. 70① .
Fold back the front passenger seat backrest so that it is upright.
When it is folded up, the front passenger seat backrest must engage securely into place.

WARNING
Serious injuries could be caused if the front passenger seat backrest is folded forwards and
backwards in an uncontrolled way and without taking due care.
Fold the front passenger seat backrest forwards and backwards only when the vehicle is stationary.
When folding the front passenger seat backrest forwards, always make sure that there are no
people, animals or objects in its path.
The front airbag must be switched off and the PASSENGER AIR BAG indicator lamp must be
lit for as long as the front passenger seat backrest is folded forwards.
When folding forwards and backwards, keep all hands, fingers, feet and other body parts away from
the seat hinges and seat release mechanism.
Floor mats or other objects could get caught in the hinges on the front passenger seat backrest. This
could cause the front passenger seat backrest to fail to engage securely when it is returned to the
upright position.
When being folded back, the front passenger seat backrest must be securely locked in the upright
position. If the front passenger seat backrest is not locked properly, it could move suddenly and
cause serious injuries.

WARNING
The open seat anchorages and hinges of the folded front passenger seat backrest can cause serious
injuries in the event of a sudden braking manoeuvre or accident.
Never transport either adults or children on the front passenger seat if the front passenger seat
backrest is folded forwards.
If the front passenger seat backrest is folded forwards, you must use only the rear seat behind the
driver seat. This also applies to children in child seats.
Rear seats