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1-3. Emergency assistance
tance required.
Make sure to open the cover before
pressing the “SOS” button.
If you accidentally press the “SOS” but-
ton, tell the operator that you are not
experiencing an emergency.
*: In some cases, the call cannot be
made. ( P. 6 6 )
When the power switch is turned to
ON, the red indicator light will illumi-
nate for 10 seconds and then the
green indicator light will illuminate,
indicating that the system is
enabled. The indicator lights indi-
cate the following:
If the green indicator light illumi-
nates and stays on, the system is
enabled.
If the green indicator light
flashes, an automatic or manual
Emergency Call is being made.
If the red indicator light illumi-
nates at any time other than
immediately after the power
switch is turned to ON, the sys-
tem may be malfunctioning or
the backup battery may be
depleted.
If the red indicator light blinks for
approximately 30 seconds during
an Emergency Call, the call has
been disconnected or the cellular
network signal is weak.
Indicator lights
WARNING
■When the Emergency Call may
not be made
●It may not be possible to make Emergency Calls in any of the fol-
lowing situations. In such cases, report to emergency services pro-vider (112 system etc.) by other
means such as nearby public phones.
• Even when the vehicle is in the cel- lular phone service area, it may be difficult to connect to the eCall con-
trol center if the reception is poor or the line is busy. In such cases, even though the system attempts to con-
nect to the eCall control center, you may not be able to connect to the eCall control center to make Emer-
gency Calls and contact emergency services.
• When the vehicle is out of the cellu- lar phone service area, the Emer-gency Calls cannot be made.
• When any related equipment (such as the “SOS” button panel, indicator
lights, microphone, speaker, DCM, antenna, or any wires connecting the equipment) is malfunctioning,
damaged or broken, the Emer- gency Call cannot be made.
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1-3. Emergency assistance
■Data processing flow
Server
Storage
Processing
DCM
1 Activation of data sharing is done by enabling a service on the “MyT by
Toyota” app or purchasing a service that requires data collecti on.
2 Server activates the service in the DCM and defines which vehicle data
to collect.
3 Defined vehicle data is collected by the DCM.
4 Data is shared with the server.
5 Data is stored in the server.
6 Data is processed in the server for fulfilling the service.
7 Processed data is presented to the customer.
For a list of eligible services in your region please visit the Toyota website or contact
any authorized Toyota retailer or Toyota authorized repairer, o r any reliable repairer.
System overview of added service
