Page 217 of 258

2178-3. What to do if...
8
Phone
4RUNNER_NAVI_(U)
■Message transfer is not
enabled on the cellular
phone.
Enable message transfer on the
cellular phone (approve mes-
sage transfer on the phone).
■Automatic transfer func-
tion on this system is set to
off.
Set automatic transfer function
on this system to on. ( P.207)
■Notification of SMS/MMS/
E-mail reception on this
system is set to off.
Set notification of SMS/MMS/
E-mail reception on this system
to on. ( P.205)
■Automatic message trans-
fer function is not enabled
on the cellular phone.
Enable automatic transfer func-
tion on the cellular phone.
■Connection confirmation
display on this system is
set to on.
To turn off the display, set con-
nection confirmation display on
this system to off. ( P. 4 7 )
*: The engine swit ch is in ACC or
ON.
■The cellular phone is not
close enough to this sys-
tem.
Bring the cellular phone closer
to this system.
■Radio interference has
occurred.
Turn off Wi-Fi
® devices or other
devices that may emit radio
waves.
■The cellular phone is the
most likely cause of the
symptom.
Turn the cellular phone off,
remove and reinstall the battery
pack, and then restart the cellu-
lar phone.
When using the Blue-
tooth
® message function
Messages cannot be viewed.
New message notifications
are not displayed.
In other situations
The Bluetooth
® connection
status is displayed at the top
of the screen each time the
system is activated
*.
Even though all conceivable
measures have been taken,
the symptom status does not
change.
Page 218 of 258
2188-3. What to do if...
4RUNNER_NAVI_(U)
Enable the cellular phone’s
Bluetooth
® connection.
Disable the Wi-Fi
® connection of
the cellular phone.
Stop the cellular phone’s secu-
rity software and close all appli-
cations.
Before using an application
installed on the cellular phone,
carefully check its source and
how its operation might affect
this system.
●For details, refer to the owner’s
manual that came with the cellular
phone.
Page 219 of 258
219
9
9
Connected Services
4RUNNER_NAVI_(U)
Connected Services
.9-1. Connected Services over-view
Connected services .... 220
Type A: Function achieved by using a smartphone or
DCM .......................... 221
Type B: Function achieved by using DCM and the sys-
tem ............................ 224
Type C: Function achieved by using DCM............ 226
Type D: Function achieved by using DCM and a
smartphone ............... 228
9-2. Connected Services oper- ation
Toyota Apps ................ 230
Destination Assist........ 234
9-3. Setup Toyota Apps settings ... 236
Page 220 of 258

2209-1. Connected Services overview
4RUNNER_NAVI_(U)
9-1.Connected Services overview
*: This function is not available in some countries or areas.
The functions included are
classified into the following
four types.
• Type A: Function achieved by
using a smartphone or an embed-
ded cellular device in the vehicle
(DCM: Data Communication
Module) and the system
• Type B: Function achieved by using DCM and the system
• Type C: Function achieved by using DCM
• Type D: Function achieved by using DCM and a smartphone
●Connected services functionality
is dependent upon network recep- tion level and signal strength.
●Each function is a
vailable in the
following areas:
• Toyota apps is available in the contiguous United States, Wash-
ington D.C., Alaska, Hawaii, the
United States Virgin Islands,
Puerto Rico and Canada.
• Destination Assist is available in the contiguous United States,
Washington D.C., Puerto Rico,
Hawaii, the United States Virgin
Islands, Canada, and limited
areas of Alaska for vehicles that
contain the appropriate map data.
• Dynamic Navigation is available in the contiguous United States,
Washington D.C. and Alaska.
• Dynamic Navigat ion is not avail-
able in Puerto Rico, Canada, and
the United States Virgin Islands.
•Wi-Fi
® hotspot is available in the
contiguous United States, Wash-
ington D.C., Alaska and Hawaii.
•Wi-Fi
® hotspot is not available in
Puerto Rico, Canada, and the
United States Virgin Islands.
• Safety Connect is available in the contiguous United States, Wash-
ington D.C., Alaska, Hawaii, the
United States Virgin Islands,
Puerto Rico and Canada.
• Remote Connect is available in the contiguous United States,
Washington D.C., Alaska, Hawaii,
the United States Virgin Islands,
Puerto Rico and Canada.
• Service Connect is available in the
contiguous United States, Wash-
ington D.C., Alaska, Hawaii, the
United States Virgin Islands,
Puerto Rico and Canada.
Connected ser vices*
Connected services
includes Toyota apps, Desti-
nation Assist, Service Con-
nect, Dynamic Navigation,
Wi-Fi
® hotspot, Safety Con-
nect and Remote Connect.
Functional overview
FunctionTy p e
Toyota appsType A
Destination Assist,
Dynamic Navigation,
Wi-Fi
® hotspot
Type B
Safety ConnectType C
Remote Connect, Ser-
vice ConnectType D
Page 221 of 258
2219-1. Connected Services overview
9
Connected Services
4RUNNER_NAVI_(U)
Content provider
Provides contents to the application server.
Type A: Function achieved by using a smar tphone
or DCM
Of the functions included with connected services, the Toyota
apps rely on the use of a smartphone or DCM.
Using a smartphone
• Toyota audio multimedia system enables applicable apps
installed on a smartphone to be displayed on and operated from
the screen via a Bluetooth
® (and USB).
Via DCM
• Toyota audio multimedia system enables applicable apps
installed on the system to be displayed on and operated from th e
screen.
A few settings must be performed before Toyota apps can be
used. ( P.223)
By using a smartphone or DCM
A
Page 222 of 258

2229-1. Connected Services overview
4RUNNER_NAVI_(U)
Application server
Provides applications to the system or a smartphone.
Smartphone
*
Using the Toyota mobile application, communication is relayed
between the system, application server and content provider.
Applications
Display usable content from the content providers on the screen
using the data connection of the connected smartphone or DCM.
System
Content received, via a smartphone or DCM, from content pro-
vider servers is displayed on the screen. The system is equippe d
with an application player to run applications.
Via DCM
*: For known compatible phones, refer to https://www.toyota.com/connected-services
in the Unit ed States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.c om/connected-services
in Puerto Rico.
The required operations to acti-
vate applications and connect a
smartphone to the system, and
the registration steps for the
connected services are
explained in this section.
■Subscription
Toyota apps do not require an
activation fee or monthly
recurring fees.
Services requiring a separate
contract can also be used.
*
*: For details, refer to
https://www.toyota.com/
connected-services or call
1-800-331-4331 in the United
States,
https://www.toyota.ca/connected
or call 1-888-869-6828 in Can-
ada, and
http://www.toyotapr.com/
connected-services
or call 1-877-855-8377 in Puerto
Rico.
■Availability of function
Toyota apps is available in the
contiguous United States,
Washington D.C., Alaska,
Hawaii, the United States Vir-
gin Islands, Puerto Rico and
Canada.
●Data usage fees may apply while
using Toyota apps. Confirm data
usage fees before using this func-
tion.
●For details regarding operation of
the Toyota apps, refer to
https://www.toyota.com/
connected-services
in the United States,
B
C
D
E
F
Before using the function
Page 223 of 258

2239-1. Connected Services overview
9
Connected Services
4RUNNER_NAVI_(U)https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-services
in Puerto Rico.
●These functions are not available
in some countries
or areas. Avail-
ability of functions of the Toyota
apps is dependent on network
reception level.
■Initializing personal data
The personal data used in appli-
cations can be reset. ( P.63)
The following personal data
can be deleted and returned
to their default settings:
• Downloaded contents
• Radio stations that were listened
to
●Once initialized, the data and set-
tings will be erased. Pay much
attention when initializing the data.
■Settings required to use
Toyota mobile application
Perform the settings in the fol-
lowing order.
1 Download the Toyota mobile
application to your smart-
phone.
2 Open the Toyota mobile
application on your smart-
phone and follow instruc-
tions. Bluetooth
® Pairing is
required.
In order to use Toyota mobile appli-
cation, the following must first be performed:
Register a Bluetooth® phone
with the hands-free system.
( P.36)
●Applications can only be used
when the Toyota mobile applica-
tion has been downloaded to your
smartphone, and the application is
running.
●Toyota mobile application opera-
tional procedures can also be con-
firmed by visiting
https://www.toyota.com/
connected-services
in the United States,
https://www.toyota.ca/connected
in Canada, and
http://www.toyotapr.com/
connected-servicesin Puerto Rico.
●If a Toyota mobile application is
used while iPod audio/video is
being played back, system opera-
tion may become unstable.
Preparation before using
Toyota mobile application
Page 224 of 258

2249-1. Connected Services overview
4RUNNER_NAVI_(U)
*: Vehicles equipped with DCM
■Subscription
After you have signed the Telemati cs Subscription Service Agree-
ment and are enrolled, you can begin receiving services. A vari ety
of subscription terms are available. Contact your Toyota dealer , or
call 1-800-331-4331 in the United States, 1-888-869-6828 in Can -
ada, and 1-877-855-8377 in Puerto Rico, for further subscription
details. ( P.222)
■Availability of functions
Destination Assist is available in the contiguous United States ,
Washington D.C., Puerto Rico, Hawaii, the United States Virgin
Islands, Canada, and limited areas of Alaska for vehicles that con-
tain the appropriate map data.
Dynamic Navigation is available in the contiguous United States,
Washington D.C. and Alaska.
Type B: Function achiev ed by using DCM and the
system*
The functionality of Destination Assist, Dynamic Navigation,
and Wi-Fi
® hotspot is made possible through the shared work
of the DCM and the system.
Destination Assist and Dynamic Navigation are subscrip-
tion-based telematics services that use Global Positioning
System (GPS) data and embedded cellular technology to pro-
vide safety and security as well as convenience features.
These services are available by subscription on select,
telematics hardware-equipped vehicles and supported by the
Toyota response center, which operates 24 hours a day, 7
days a week.
For details about:
Dynamic Navigation: P.85, 95, 119
Wi-Fi
® hotspot: P. 4 8
Before using the function