
2 
INTRODUCTION
Symbols Key ............................................................ 7
WARNINGS AND CAUTIONS  ................................. 7
VAN CONVERSIONS/CAMPERS ............................ 7
VEHICLE MODIFICATIONS/ALTERATIONS  .......... 8
Symbol Glossary ..................................................... 8
GETTING TO KNOW YOUR VEHICLE
KEYS  ......................................................................10
Key Fob......................................................... 10
SENTRY KEY ..........................................................12
IGNITION SWITCH  ................................................12
VEHICLE SECURITY SYSTEM — IF EQUIPPED  ...13
To Arm The System ...................................... 13
To Disarm The System................................. 13
Rearming Of The System............................. 13
Security System Manual Override .............. 13
DOORS  ..................................................................14
Power Door Locks  ....................................... 14
Auto Unlock Doors ....................................... 14
Sliding Side Door ......................................... 14
Double Rear Swing Doors ........................... 16
Child-Protection Door Lock System ............ 17
SEATS  ....................................................................17
Manual Adjustment (Front Seats)............... 18
Folding Rear Seat — If Equipped ................ 20
Heated Seats — If Equipped........................ 20 HEAD RESTRAINTS  ............................................. 21
Front Adjustment ......................................... 21
Rear Adjustment — If Equipped .................. 22
Front Removal.............................................. 22
Rear Removal — If Equipped....................... 23
STEERING WHEEL ................................................ 23
Tilt/Telescoping Steering Column .............. 23
UCONNECT VOICE RECOGNITION QUICK 
TIPS ........................................................................ 24
Introducing Voice Recognition .................... 24
Get Started ................................................... 24
Basic Voice Commands............................... 24
Additional Information ................................. 24
MIRRORS  ............................................................. 25
Inside Rearview Mirror ................................ 25
Outside Mirrors  ........................................... 25
Vanity Mirror................................................. 26
EXTERIOR LIGHTS ................................................ 27
Multifunction Lever...................................... 27
Headlights  ................................................... 27
Daytime Running Lights (DRLs) — 
If Equipped  .................................................. 27 High/Low Beam Switch ............................... 28
Flash-To-Pass  .............................................. 28
Parking Lights  ............................................. 28
Follow Me Home/Headlight Delay .............. 28
Fog Lights — If Equipped  ............................ 28
Turn Signals ................................................. 28
Lane Change Assist ..................................... 28
INTERIOR LIGHTS  ................................................ 29
Courtesy/Interior Lights .............................. 29 WIPERS AND WASHERS .....................................30
Front Wiper Operation ................................. 30
Rear Wiper Operation — If Equipped .......... 31
CLIMATE CONTROLS  ...........................................31
Manual Climate Control Descriptions And 
Functions ..................................................... 31 Operating Tips.............................................. 33
WINDOWS  ............................................................35
Power Window Controls — If Equipped ...... 35
Automatic Window Features ....................... 35
Power Windows System Initialization......... 36
Window Bar Grates — If Equipped .............. 36
Wind Buffeting  ............................................ 36
HOOD .....................................................................37
Opening ........................................................ 37
Closing.......................................................... 37
CARGO AREA FEATURES .....................................38
Rear Cargo Tie-Downs ................................. 38
INTERIOR STORAGE AND EQUIPMENT ..............38
Storage ......................................................... 38
USB Control — If Equipped .......................... 40
Power Outlets .............................................. 40
ROOF RACK — IF EQUIPPED................................41
GETTING TO KNOW YOUR INSTRUMENT PANEL
INSTRUMENT CLUSTER........................................43
Instrument Cluster Descriptions................. 44
21_VM_OM_EN_USC_t.book  Page 2   

9
Yellow Warning Lights
Anti-Lock Brake System (ABS) Warning Light Úpage 52
Low Fuel Warning Light  Úpage 52
Generic Warning Light  Úpage 52
Tire Pressure Monitoring System (TPMS)  Warning Light Ú page 53
Vehicle Security Warning Light  Úpage 54
Engine Check/Malfunction Indicator Warning  Light (MIL)
 Ú page 54
Electronic Stability Control (ESC) Warning Light  — If Equipped Ú page 55
Electronic Stability Control (ESC) OFF Warning  Light — If Equipped Úpage 55
Green Indicator Lights
Turn Signal Indicator Lights
 Úpage 55
Park/Headlight On Indicator Light  Úpage 55
Front Fog Indicator Light — If Equipped  Úpage 55
Cruise Control Indicator Light — If Equipped  Úpage 55
Blue Indicator Lights
High Beam Indicator Light
 Úpage 56
1
21_VM_OM_EN_USC_t.book  Page 9   

GETTING TO KNOW YOUR VEHICLE27
Sun Visor “Slide-On-Rod” Feature
The sun visor “Slide-On-Rod” feature allows for 
additional flexibility in positioning the sun visor 
to block out the sun.
1. Fold down the sun visor.
2. Unclip the visor from the corner clip.
3. Pull the sun visor toward the inside rearview 
mirror to extend it.
EXTERIOR LIGHTS  
Multifunction Lever
The multifunction lever controls the operation 
of the headlights, parking lights, turn signals, 
headlight beam selection and the passing 
lights. The multifunction lever is located on the 
left side of the steering column.
 Multifunction Lever
Headlights 
To turn on the headlights, turn the end of the 
multifunction lever to the headlight position. 
When the headlight switch is on, the parking 
lights, taillights, license plate light, clearance 
lights and instrument panel lights are also 
turned on. To turn off the headlights, turn the 
end of the multifunction lever back to the O (Off) 
position.
Daytime Running Lights (DRLs) — If 
Equipped 
NOTE:
When the headlights are turned on, the Daytime 
Running Lights will be deactivated.
To activate the DRLs, rotate the end of the 
multifunction lever to the O (Off) position.
NOTE:
The low beams and side/taillights will not be 
on with DRLs.
In certain markets, the DRLs can be 
programmed on or off through the Uconnect 
system  Ú
page 87.
For vehicles sold in Canada, the Daytime 
Running Lights will automatically deactivate 
when the front fog lights are turned on.
The DRLs will come on whenever the ignition is 
on, the headlight switch is off, and the turn 
signal is off.
2
21_VM_OM_EN_USC_t.book  Page 27   

28GETTING TO KNOW YOUR VEHICLE  
High/Low Beam Switch
Pull the multifunction lever toward the steering 
wheel to switch the headlights to high beams. 
Pull the multifunction lever again to turn the low 
beams back on.
Flash-To-Pass 
You can signal another vehicle with your 
headlights by lightly pulling the multifunction 
lever toward you. This will cause the high beam 
headlights to turn on, and remain on, until the 
lever is released.
Parking Lights 
These lights can only be turned on with the 
ignition in the STOP (OFF/LOCK) position or 
removed. Move the end of the multifunction 
lever to O (Off) position, and then to the 
headlight position.
The indicator light telltale in the instrument 
panel comes on. The lights stay on until the next 
ignition cycle is performed.
Follow Me Home/Headlight Delay
When this feature is selected, the driver can 
choose to have the headlights remain on for a 
preset period of time after the engine is turned 
off.
Activation
Remove the key or turn the ignition to the STOP 
(OFF/LOCK) position, and pull the multifunction 
lever toward the steering wheel within two 
minutes. Each time the lever is pulled, the 
activation of the lights will be extended by 
30 seconds. The activation of the lights can be 
extended to a maximum of 210 seconds.
Deactivation
Pull the multifunction lever toward the steering 
wheel and hold it for more than two seconds.
Fog Lights — If Equipped 
The fog light switch is located on the center 
stack of the instrument panel, just above the 
climate controls. Push the switch once to turn the fog 
lights on. Push the switch a second 
time to turn the fog lights off.
NOTE:
If the vehicle’s ignition is turned off, the fog 
lights will also turn off.
Turn Signals
Move the multifunction lever up or down to 
activate the turn signals. The arrows on each 
side of the instrument cluster flash to show 
proper operation.
NOTE:
If either light remains on and does not flash, or 
there is a very fast flash rate, check for a defec -
tive outside light bulb.
Lane Change Assist
Lightly push the multifunction lever up or down, 
without moving beyond the detent, and the turn 
signal will flash five times then automatically 
turn off.
21_VM_OM_EN_USC_t.book  Page 28   

GETTING TO KNOW YOUR VEHICLE33
Bi-Level Mode
Air comes from the instrument panel 
outlets and floor outlets. A slight 
amount of air is directed through the 
defrost and side window demister 
outlets.
NOTE:
Bi-Level mode is designed under comfort condi -
tions to provide cooler air out of the panel 
outlets and warmer air from the floor outlets.
Floor Mode
Air comes from the floor outlets. A 
slight amount of air is directed 
through the defrost and side window 
demister outlets.
Mix Mode
Air is directed through the floor, 
defrost, and side window demister 
outlets. This setting works best in cold 
or snowy conditions that require extra 
heat to the windshield. This setting is good for 
maintaining comfort while reducing moisture on 
the windshield.
Operating Tips
NOTE:
Refer to the chart at the end of this section for 
suggested control settings for various weather 
conditions.
Summer Operation
The engine cooling system must be protected 
with a high-quality antifreeze coolant to provide 
proper corrosion protection and to protect 
against engine overheating. OAT coolant 
(conforming to MS.90032) is recommended  
Ú page 259.
Winter Operation
To ensure the best possible heater and 
defroster performance, make sure the engine 
cooling system is functioning properly and the 
proper amount, type, and concentration of 
coolant is used  Ú page 259. Use of the Air 
Recirculation mode during Winter months is not 
recommended because it may cause window 
fogging.
Vacation/Storage  
Any time you store your vehicle or keep it out of 
service (i.e., vacation) for two weeks or more, 
run the air conditioning system at idle for about 
five minutes in fresh air with the blower setting 
on high. This will ensure adequate system 
lubrication to minimize the possibility of 
compressor damage when the system is started 
again.
Window Fogging  
Vehicle windows tend to fog on the inside of the 
glass in mild, rainy and/or humid weather. To 
clear the windows, select Defrost or Mix mode 
and increase the front blower speed. Do not use 
the Recirculation mode without A/C for long 
periods, as fogging may occur.
2
21_VM_OM_EN_USC_t.book  Page 33   

GETTING TO KNOW YOUR INSTRUMENT PANEL55
Electronic Stability Control (ESC) Warning 
Light — If Equipped
The ESC Indicator Light in the 
instrument cluster will come on when 
the ignition is placed in the ON/RUN 
or MAR/ON/RUN position, and when 
ESC is activated. It should go out with the 
engine running. If the ESC Indicator Light comes 
on continuously with the engine running, a 
malfunction has been detected in the ESC 
system. If this light remains on after several 
ignition cycles, and the vehicle has been driven 
several miles (kilometers) at speeds greater 
than 30 mph (48 km/h), see your authorized 
dealer as soon as possible to have the problem 
diagnosed and corrected.
The ESC OFF Indicator Light and the ESC Indi -
cator Light come on momentarily each time 
the ignition is placed in the ON/RUN or MAR/
ON/RUN position.
Each time the ignition is turned to ON/RUN or 
MAR/ON/RUN, the ESC system will be on, 
even if it was turned off previously.
The ESC system will make buzzing or clicking 
sounds when it is active. This is normal; the 
sounds will stop when ESC becomes inactive.
This light will come on when the vehicle is in 
an ESC event.
Electronic Stability Control (ESC) OFF 
Warning Light — If Equipped 
This warning light indicates the ESC is 
off.
Each time the ignition is turned to ON/RUN or 
ACC/ON/RUN, the ESC system will be on, even 
if it was turned off previously.
Green Indicator Lights
Turn Signal Indicator Lights      
When the left or right turn signal is 
activated, the turn signal indicator will 
flash independently and the 
corresponding exterior turn signal 
lamps will flash. Turn signals can be activated 
when the multifunction lever is moved down 
(left) or up (right). NOTE:
A continuous chime will sound if the vehicle is 
driven more than 1 mile (1.6 km) with either 
turn signal on.
Check for an inoperative outside light bulb if 
either indicator flashes at a rapid rate.
Park/Headlight On Indicator Light 
This indicator light will illuminate 
when the park lights or headlights are 
turned on Ú
page 27.
Front Fog Indicator Light — If Equipped
This indicator light will illuminate 
when the front fog lights are on 
Úpage 27.
Cruise Control Indicator Light — If Equipped  
This indicator light will illuminate 
when the cruise control is activated 
Úpage 68.
NOTE:
There will be no change in the indicator light 
when the desired speed is set.
3
21_VM_OM_EN_USC_t.book  Page 55   

214IN CASE OF EMERGENCY  
Replacing Exterior Bulbs
Headlamps
See below steps to replace:
1. Remove the plastic cap from the back of 
the headlamp housing.
2. Rotate the bulb counterclockwise.
3. Remove the bulb and replace as needed.
4. Install the bulb and rotate clockwise to lock  in place.
5. Reinstall the plastic cap.
Front Turn Signal Lamps
See below steps to replace:
1. Remove the cap from the back of the outer  upper headlamp housing.
2. Rotate the bulb counterclockwise and  remove.
3. Install the bulb into socket.
4. Rotate the bulb/socket clockwise into the  lamp locking it in place.
5. Reinstall the plastic cap.
Parking And Daytime Running Lights
See below steps to replace:
1. Remove the cap from the back of the outer  lower headlamp housing.
2. Rotate the bulb counterclockwise and  remove.
3. Install the bulb into socket, and rotate bulb/ socket clockwise into lamp locking it in 
place.
4. Reinstall the plastic cap.
Rear Side Marker Lamps
LED (Serviced at an Authorized Dealer)
Center Mount Brake Lamp W5W
Reverse Light W16W
Front Fog Lamps H11
NOTE:
Numbers refer to commercial bulb types that can be purchased from an authorized dealer. If a bulb needs to be replaced visit an authorized dealer 
or refer to the applicable Service Manual.
Exterior Bulbs
Lamps Bulb Number
21_VM_OM_EN_USC_t.book  Page 214   

IN CASE OF EMERGENCY215
Front/Rear Side Marker Lamps
See below steps to replace:
The front/rear side marker lamps are LED and 
not serviced separately. See an authorized 
dealer for replacement of these lights.
Rear Tail, Stop, Backup And Turn Signal 
Lamps
The rear light clusters contain taillight, brake 
light, direction indicator and reverse/rear fog 
light bulbs. To access the light clusters, see 
below steps to replace:
1. Open the rear doors.
2. Remove the screws and remove the tail 
lamp assembly.
3. Remove the screws and separate the  backplate from the lamp housing.
4. Remove the tail, stop, or turn signal bulbs by  pushing them slightly and turning counter -
clockwise.
5. Remove the backup lamp bulb by pulling  straight out.
6. Replace lamps as required and reinstall  lamp. The bulbs are arranged inside the light cluster 
as follows:
Third Brake Light (Center Mount)
See below steps to replace:
1. For versions with tailgate, loosen the two 
fastening screws and extract the cluster.
2. For versions with swing doors, remove  rubber plugs, remove retaining tabs and 
extract the cluster.
3. For versions with high roof and swing doors,  remove the pressure-fit plastic guard and 
rubber cap using a screwdriver, release the 
retaining tags as shown in the figure and 
remove the unit.
4. Remove the appropriate tabs and remove  the bulb holder.
5. Remove the snap-fitted bulb and replace it.
License Plate Lights
See below steps to replace:
1. Disengage the holding tabs and remove  the lens by lifting to the left.
2. Remove the bulbs by releasing them from  the side contacts; insert the new bulbs and 
make sure they are correctly clamped 
between these contacts.
Replacing Interior Bulbs
Dome Lamp With Spot Lights
See below steps to replace:
1. Remove dome lamp by depressing the tabs, using a suitable tool.
Dome Lamp Assembly
7
21_VM_OM_EN_USC_t.book  Page 215