2021 MERCEDES-BENZ V-CLASS steering

parallel
tothe side of the battery housing in
th e connection area, as shown. #
Place the positive term inal clamp co ver on pos-
itive term inal 1. #
Fold bo thhandles 3down onto the batter y. #
Push the battery into the seat base until the
negative term inal clamp can be connected. #
Connect the negative term inal clamp tonega-
tive term inal 4. #
Push the battery into the seat base as far as it
will go. Open seat base with /t
tedbattery (e xample:right-
hand front seat) #
Connect vent hose 5tothe battery connec-
tion at theto p, beside negative term inal 4. #
Place holder 7overth e lo wer edge of the
battery housing and theth re aded holes for
scr ews6. #
Screw on holder 7with scr ews6.
The battery is secured toprev ent slipping. Seat base (e
xample:right-hand front seat) #
Insert co ver9 in front of the battery com-
partment down into the seat base and close it.
Catch springs 8of co ver9 should engage
audibl y.
Car ryout thefo llowing workaTer connecting the
batter y: #
Reset the side windo ws (/page 64). #
Reset the outside mir rors ( / page 120). #
Reset the electric sliding doors (/ page 59). #
Reset the EAS Y-PA CK tailgate (/ page 61). T
T
o
o wing or tow
wing or tow-st
-star
arting
ting Ov
Ov
er
ervie
vie w of per
w of per missible to
missible towing met
wing met hods
hods &
W
WARNING
ARNING Risk of accident due tolimited
saf ety-re lated functions during theto wing
process
Saf ety-re lated functions are limited or no lon-
ge rav ailable in thefo llowing situations:
R theve hicle is switched o..
R the brake system or po wer steering system
is malfunctioning.
R the energy supply or the on-board electri-
cal system is malfunctioning.
When your vehicle is towe dawa y,signi/cantly
more e.ort may be requ ired tosteer and brake
th an is normally requi red. #
Use a tow bar. #
Make sure that the steering wheel can
mo vefreely before towing theve hicle
awa y. &
W
WARNI NG
ARNI NGRisk of accident when towing
with steering wheel lock
If th e steering wheel lock is engaged, you will
not be able tosteer theve hicle. #
When towing with a tow rope or tow bar,
alw ays switch on theve hicle. &
W
WARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed.
R theve hicle/trailer combination may
swer veoroverturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. Breakdown assistance
245
245

P
P
er
er missible to
missible towing met
wing met hods
hods Bot
Bot
h axles on t
h axles on t he
he
gr
gr ound
ound F
F
r
ront axle r
ont axle r aised
aised R
R
ear axle r
ear axle r aised
aised
Ve hicles with manual
transmission Ye
s, no fur ther than
50 km at 50 km/h No
Yes, if the steering
wheel is /xed in the
cent reposition with a
steering wheel loc k.
Maximum 50 km at
50 km/h
Ve hicles with automatic
transmission Ye
s, no fur ther than
50 km at 50 km/h No
Yes, if the steering
wheel is /xed in the
cent reposition with a
steering wheel loc k.
Maximum 50 km at
50 km/h
Ve hicles with all-wheel
drive (4MATIC) Ye
s, no fur ther than
50 km at 50 km/h No
No%
Ifth e transmission cannot be shiTed toposi-
tion i, ha vetheve hicle transpor ted
( / page 248). A towing vehicle with liTing
equipment is requ ired forve hicle transport. T T
o
o wing awa
wing away t
y the v
he v ehicle wit
ehicle wit h bot
h both axles on t
h axles on t he
he
gr
gr ound
ound #
Obser vethe no tes on permissible towing me th-
ods (/ page 245). #
Make sure that the battery is connected and
ch arge d.
If th e battery is dischar ged, obser vethefo llowing
points:
R The vehicle cann otbe switched on.
R It is not possible torelease or apply the elec-
tric parking brake.
R The transmission cannot be shiTed toposition
i.
V
V ehicles wit
ehicles wit h manual tr
h manual tr ansmission
ansmission #
Switch on the hazard warning lamps
(/ page 108). #
Fitth eto wing eye (/ page 249). #
Secure theto wing device. #
Swit chon theve hicle. #
Deacti vate automatic locking (/ page 55). #
Deactivate Active Brake Assist (/ page 157). #
ShiT the transmission toneutral. #
Release the parking brake (/ page 151).
V
V ehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission
ansmission #
Switch on the hazard warning lamps
(/ page 108). #
Fitth eto wing eye (/ page 249). #
Secure theto wing device. #
Swit chon theve hicle. #
Deacti vate automatic locking (/ page 55). #
Do not activate the HOLD function. #
Deactivate Active Brake Assist (/ page 157). #
Deactivate Active Distance Assist DISTRONIC
(/ page 162). #
ShiT the transmission toi (/ page 142). #
Release the parking brake (/ page 151).
R
R ecov
ecov er
ering a v
ing a v ehicle t
ehicle t hat is s
hat is stucktuck
* NO
NOTE
TEDamage due topulling forc e being
to o high Pulling
away abruptly can damage theve hicles
if th e tractive forc es are too high. Breakdown assistance
247
247

#
Pull away as st raight, slo wlyand
smoo thly as possible. If
th e drive wheels gettrapped on loose or muddy
gr ound, reco verth eve hicle with the utmost care,
especially so if theve hicle is laden. #
Obser vethe no tes on permissible towing me th-
ods (/ page 245). #
Never attem pttoreco ver a vehicle that is
stuck when a trailer is attached. #
If possible, pull theve hicle out backwards
using the trac ksit made before it became
stuc k. T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h t
h the axle r
he axle r aised
aised &
W
WARNING
ARNING Risk of accident due to towing
when theve hicle is switched on
When theve hicle is being towe dawa y and is
swit ched on with the front axle raised, ASR can
brake there ar axle wheels in an er ratic man-
ner.
The vehicle can lose directional stability. #
Switch o. theve hicle before towing it
with the front axle raised. *
N NOOTE
TE Damage tothe transmission due to
to wing with an axle raised on vehicles with
4MATIC The transmission can be damaged
bytowing
with the front or rear axle raised. #
Only tow vehicles equipped with 4MATIC
with bo thaxles on thegr ound, or load
th em onto ano ther vehicle for transport. W
W
it
ith t
h t he r
he r ear axle r
ear axle r aised
aised #
Obser vethe no tes on permissible towing me th-
ods (/ page 245). #
Switch on the hazard warning lamps
(/ page 108). #
Deactivate tow- awa y protection (/ page 69). #
Movethe front wheels tothe straight-ahead
position. #
Fixth e steering wheel in the centre position
with a steering wheel loc k.#
Release the parking brake (/ page 151). #
Turn theke yto position ginthe ignition lock
and remo vetheke y from the ignition loc k. #
Take theke y with you when leaving theve hicle.
Do not exceed a towing speed of 50 km/h. Loading t
Loading t
he v
he vehicle f
ehicle f or tr
or transport
ansport *
N NOOTE TE Damage due toincor rect attach-
ment The
vehicle may be damaged when lashing to
ch assis components. #
Only lash theve hicle at the wheels. #
Obser vethe no tes on permissible towing me th-
ods (/ page 245). #
Toload theve hicle onto a trailer or transpor ter,
use the trailer tow hitch or theto wing eye.
Bef
Bef or
ore loading t
e loading t he v
he vehicle
ehicle #
Switch on theve hicle. #
V
Vehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: shiTthe
transmission toneutral. #
V
Vehicles wit
ehicles wit h aut
h aut omatic tr
omatic tr ansmission:
ansmission: shiTthe
transmission toposition i. #
Release the parking brake (/ page 151). #
Load theve hicle onto the transpor ter.
* N
NO
OTE
TE Damage tothe drive train due to
incor rect positioning of theve hicle #
Do not position theve hicle abo vethe
connection point of the transport vehicle. #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle.
ATer
ATer loading t
loading t he v
he vehicle
ehicle #
V
Vehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: engage
/rst or reve rsege ar. #
V Vehicles wit ehicles wit h aut
h aut omatic tr
omatic tr ansmission:
ansmission: shiTthe
transmission toposition j. #
Deactivate tow- awa y protection (/ page 69). 248
248
Breakdown assistance

Before
tow- starting, ensure thefo llowing:
R make sure that the battery is connected and
ch arge d. The vehicle cann otbe switched on
ot herwise and there will be no steering and
braking assistance.
R use a towing bar and attach it tothe front tow-
ing eye (/ page 249) onl y.
R ifth eve hicle does not start aTer a fewsec-
onds, try a jump-starting procedure using the
battery of ano ther vehicle (/ page 240).
T
T o
o w
w -st
-st ar
arting pr
ting pr ocedure
ocedure #
Switch on the hazard warning lamps
(/ page 108). #
If necessar y,allow the engine and theex haust
system tocool down. #
Swit chon theve hicle. #
ShiT to2nd or 3rd gear. #
Release the parking brake. #
Keep the clutch pedal fully depressed when
to w- starting theve hicle. #
Release the clutch pedal slo wly. #
Immediately shiT toneutral if theve hicle
starts. #
Stop in accordance with the tra1c conditions. #
Use the parking brake tosecure theve hicle
against rolling away. #
Remo vetheto wing device. #
Remo vetheto wing eye. #
Switch o. the hazard warning lamps
(/ page 108). Electr
Electr
ical fuses
ical fuses N
No
ot
t es on electr
es on electr ical fuses
ical fuses *
N
NOOTE
TE Electrical fuses #
Obser vethe information in the supple-
ment. You may otherwise failto recog-
nise dangers. The fuse allocation
chart and the information on
th e fuses can be found in the "Fuse allocation
ch art" Supplement. V
V
ehicle t
ehicle t ool kit
ool kit Inf
Inf
or
ormation on t
mation on t he v
he vehicle t
ehicle t ool kit
ool kit The
vehicle tool kit is in there ar st owage compart-
ment.
Apart from some countr y-speci/c variants, vehi-
cles without a spare wheel are not equipped with a
tyre-changing tool.
If yo ur vehicle is equipped with a tyre-change tool
kit, you can /nd it in theve hicle tool kit in there ar
st ow age compartment.
Some tools forch anging a wheel are speci/c to
th eve hicle. For more information on which tyre-
ch ange tool kits are requ ired and appr ovedfo r per-
fo rm ing a wheel change on your vehicle, consult a
qu ali/ed specialist workshop.
Re quired tyre-change tool kits may include thefo l-
lowing, forex ample:
R Jack
R Wheel spanner
R Ratchet ring spanner
% The jack has a maximum weight of 7.5 kg
depending on theve hicle's equipment.
Yo u will /nd the maximum load capacity of the
jack stated on the adhesive label attached to
th e jac k.
The jack is maintenance-free. If there is a mal-
function, please contact a quali/ed specialist
wo rkshop. S S
t
to
o w
w ag
ag e com
e com par
partment in t
tment in t he r
he rear
ear Opening t
Opening t
he stow
he st owag
age com
e com par
partment
tment St
ow age compartment in there ar on theright-
hand side of theve hicle 250
250
Breakdown assis
tance

When driving in mountainous areas, no
tethat the
engine po wer output, and with it thegr adient
climbing capability of theve hicle, decrease with
increasing ele vation.
The following values apply for a minimum start-o.
gr adeability of 12%.
Maximum per
Maximum per missiblegr
missible gross combination w
oss combination w eight,
eight,
tr
tr ailer loads and t
ailer loads and t ongue w
ongue weight
eight
Pe rm issible gross
mass of vehicle combi-
nation 4800 kg
to5700 kg
Pe rm issible towing
capacity, braked 2000 kg
to2500 kg
Pe rm issible towing
capacity, unbraked 750 kg
Pe rm issible tongue
we ight 100 kgLashing points and carr
Lashing points and carr
ier sy
ier syst
stems
ems Loading capacity of t
Loading capacity of t
he lashing points and tie-
he lashing points and tie-
do
do wn ey
wn eyes
es Obser
vethe no tes on securing loads
(/ page 216).
Nominal tensile load is the maximum permissible
pulling forc e on the lashing point.
Guide r
Guide r ails
ails
The nominal tensile load of the lashing points of a
guide rail is 350 daN if you obser vethefo llowing:
R the load on the load compartment 0oor is
secured totwo lashing points on thera il
R the distance tothe nearest load-securing point
on the same rail is appr oximately 1 m Inf
Inf
or
ormation about r
mation about r oof lugg
oof luggag
age r
e r acks
ac ks Obser
vethe no tes on the car rier systems
(/ page 221).
* N
NO OTE
TE Damage due toexceeding the maxi-
mum permissible roof load If
th ewe ight of thero of luggage, including the
ro of luggage rack ,ex ceeds the maximum per-
missible roof load, this can cause damage to
th eve hicle. #
Do not exceed the maximum permissible
ro of load. #
Arrange the supporting feet ofthero of
luggage rack at an even distance from
each other. #
Installth e basic car rier bars forra il in
front of and behind the mid-section sup-
port. Maximum r
Maximum r
oof load / pair
oof load / pair s of r
s of roof r
oof rac
ack suppor
k suppor ts
ts Maximum r
Maximum r
oof load
oof load Minimum number of
Minimum number of
pair
pair s of suppor
s of suppor ts
ts
150 kg 3 This information applies if
the load is distributed
ev enly across the entire roof area.
If th ero of luggage rack is shor ter,re duce the load
proportionatel y.The maximum permitted load per
pair of roof rack supports is 50 kg. The maximum
permitted load of basic car rier bars forra il is
100 kg.
The driving, braking and steering characteristics of
th eve hicle will change with the type of load, the
we ight and the centre of grav ity of the load. Com-
ply with the loading guidelines and fur ther informa-
tion about load distribution (/ page 215).280 280
Te
ch nical data

Displa
Displa
y messag
y messag es
es Intr
Intr
oduction
oduction N
No
ot
tes on displa
es on displa y messag
y messages
es &
W
WARNING
ARNING Risk of accident due toan
instrument clus ter malfunction
If th e inst rument cluster has failed or malfunc-
tioned, you may not notice restrictions to
saf ety-re leva nt system functions.
The ope rating saf ety of your vehicle may be
impaired. #
Drive on carefull y. #
Have theve hicle checked immediately at
a quali/ed specialist workshop. The on-board computer sho
wsmessages and
wa rnings from speci/c systems on the inst rument
cluster displa y.Ensure that your vehicle is operat-
ing safely at all times.
If yo u are uncer tain rega rding the operational
saf ety of your vehicle, park theve hicle safely as
soon as possible. Inform a quali/ed specialist
wo rkshop.
Display messages with graphic symbols are simpli-
/ed in the Owner's Manual and may di.er from the
symbols on the displa y.
The display sh ows high-priority display messages in
re d. A warning tone will also sound for speci/c dis-
play messages.
Please act in accordance with the display mes-
sages and follow the additional no tes in this Own-
er's Manual.
Yo u can hide lo w-priority display messages using
th ea or% steering-wheel button. The dis-
play messages will be sa vedto the message mem-
or y. Re ctify the cause of a display message as
qu ickly as possible.
High-priority display message s cannotbe hidden.
The display will show these display messages per-
manently until the cause of the display message
has been recti/ed.
Calling up sav
Calling up sav ed displa ed display messag
y messag es
es
The on-board computer sa ves speci/c display mes-
sages tothe message memor y.Yo u can call up the
sa ved display messages. Use the buttons on the
stee ring wheel. #
Press theò button tocall up the list of
menus. #
With th e= or; button, select the
Service menu. #
With th e: or9 button, select
Announcements .
The bar will show the number of sa ved mes-
sages. #
Press atocon/rm.
The /rst sa ved display message will be dis-
pla yed.
If th ere are no display messages, the display
will show No messages. #
Press the: or9 button toscroll
th ro ugh the display messages.
All sa ved display messages are numbered in
th e message memor y.The cur rent messa ge
number is sh own on the lo west bar of the dis-
play as a means of orientation, toget her with
th e number of sa ved display messages. #
Press %toexitth e display messages
screen. Display messages and
warning and indicator lamps
281
281

Safe
Safe
ty syst
ty syst ems
ems Displa
Displa
y messag
y messag es P
es P ossible causes/conseq
ossible causes/conseq uences and
uences andM
MSolutions
Solutions
!
÷ inoperative See Owner's
Manual *
ABS, BAS, Hill Start Assist and ESP ®
as well as its driving saf ety sys-
te ms are una vailable due toa malfunction.
AT TENTION ASSIST is deactivated and other driving systems could be
automatically deacti vated.
The brake system continues tofunction normall y,but without the
functions listed ab ove. &
W WARNI NG
ARNI NGRisk of skidding if ABS and ESP ®
are malfunction-
ing
The wheels may block during braking and ESP ®
does not per form
any vehicle stabilization.
The steerability and braking characteristics are heavily impaired
and the braking distance may increase. In addition, other driving
saf ety systems are swit ched o.. #
Drive on carefull y. #
Have ABS and ESP ®
ch ecked immediately at a quali/ed spe-
cialist workshop. !
÷
currently unavailable
See Owner's Manual *
ABS, BAS, Hill Start Assist and ESP ®
as well as its driving saf ety sys-
te ms are temp orarily una vailable.
AT TENTION ASSIST is deactivated and other driving systems could be
automatically deacti vated.
The on-board electrical system voltage may be insu1cient, forex am-
ple.
The brake system continues tofunction normall y,but without the
functions listed ab ove. &
W WARNI NG
ARNI NGRisk of skidding if ABS and ESP ®
are malfunction-
ing
The wheels may block during braking and ESP ®
does not per form
any vehicle stabilization.
The steerability and braking characteristics are heavily impaired
and the braking distance may increase. In addition, other driving
saf ety systems are swit ched o.. #
Drive on carefull y. #
Have ABS and ESP ®
ch ecked immediately at a quali/ed spe-
cialist workshop. #
Drive on carefully and, on a suitable st retch of road, make some
slight steering mo vements at a speed abo ve20 km/h. #
Check whe ther the display message has disappeared and ESP ®
is
operational.
If th e display message continues tobe shown: #
Drive on carefull y. #
Consult a quali/ed specialist workshop immediatel y. 282
282
Display message
s andwarning and indicator lamps

Displa
Displa
y messag
y messag es P
es P ossible causes/conseq
ossible causes/consequences and uences andM
MSolutions
Solutions
This will se verely impair steerability and braking. Braking distance may
increase in an emer gency braking situation. &
W
WARNI NG
ARNI NGRisk of skidding if ESP ®
is malfunctioning
If ESP ®
is malfunctioning, ESP ®
cannot car ryout vehicle stabilisa-
tion. In addition, other driving saf ety systems are swit ched o.. #
Drive on carefull y. #
Have ESP ®
ch ecked at a quali/ed specialist workshop. #
Drive carefully on a suitable st retch of road, making slight steering
mo vements at a speed abo ve20 km/h.
The functions mentioned abo vewill be available again when the
display message goes out.
If th e display message continues tobe shown: #
Drive on carefull y. #
Consult a quali/ed specialist workshop immediatel y.
! Release parking brake *T
hered! indicator lamp on the inst rument cluster lights up.
A wa rning tone also sounds.
Yo u are driving with the parking brake applied or per form ing emer-
ge ncy braking using the parking brake. #
Release the parking brake (/ page 151).
! Parking brake See Own-
er's Manual *T
heyellow ! warning lamp lights up and there d! indicator
lamp is o..
The parking brake is malfunctioning, e.g. aTer the star ter battery has
been disconnected.
R R eleasing t
eleasing t he par
he parking br
king br ak
ake:
e: #
Switch theve hicle o. and on again. #
Depress the brake pedal and brie0y pull the handle of the parking
brake (/ page 151). #
ATer around ten seconds, push down the handle of the parking
brake.
If th eye llow ! warning lamp is o.: #
Release the parking brake.
If th eye llow ! warning lamp remains lit: #
Do not drive on. #
Secure theve hicle against rolling away. #
V
Vehicles wit
ehicles wit h manual tr
h manual tr ansmission:
ansmission: engage /rstgear. #
V
Vehicles wit
ehicles wit h aut
h automatic tr
omatic tr ansmission:
ansmission: shiTthe transmission to
j . #
Turn the front wheels towa rdsth eke rb. #
Consult a quali/ed specialist workshop.
*T heyellow ! warning lamp and there d! indicator lamp light
up. Display messages and
warning and indicator lamps
287
287