2021 MERCEDES-BENZ V-CLASS steering

th
e tra1c situation. This could also cause you
to lose control of theve hicle. #
Only operate this equipment when the
tra1c situation pe rmits. #
Ifyo u cannot be sure of this, stop the
ve hicle in accordance with the tra1c
conditions and operate the equipment
with theve hicle stationar y. Yo
u must obser vethe legal requ irements forthe
count ryin which you are cur rently driving when
ope rating the on-board computer. 1
Display
2 Right control panel
3 LeT control panel
When you switch the po wer supply on, the on-
board computer will be activated.
Ve hicles with manual transmission: if youre mo ve
th eke y,then quickly re-insert it and switch the
po we r supply on, the on-board computer and the
inst rument cluster will not be activated.
Yo u can control the displa ysand the settings on
th e on-board computer with the steering wheel
buttons on the leT 3and right 2control panels.
S
S t teer
eer ing-wheel butt
ing-wheel butt ons
ons LeT
LeT
contr
control panel on t ol panel on t he st
he steer
eering wheel
ing wheel
ò R
Call up the main menu
:
9 Pr Pr
ess
ess br
brie0y
ie0y
R Scroll thro ugh lists
R Select menu or function
R IntheRadio orMedia menu, open
th e track or station list and select a
station, audio track or video scene.
R IntheTelephone menu, switch to
th ete lephone book and select a
name or a telephone number. LeT
LeT
contr
contr ol panel on t
ol panel on t he st
he steer
eering wheel
ing wheel
:
9 Pr
Pr ess and hold ess and hold
R Quickly scroll thro ugh all lists
R IntheRadio orMedia menu, use
ra pid scroll toselect a station,
audio track or video scene.
R IntheTelephone menu withthe
te lephone book open, start rapid
scroll.
a R
In all menus, con/ rmthe selected
entry on the list or the display
R IntheRadio orMedia menu, open
th e list of available radio sources or
media.
R IntheTelephone menu, switch to
th ete lephone book and start dial-
ling the selected number.
ñ R
Switch o. LINGU ATRO NIC
% Pr
Pr ess
ess br
brie0y
ie0y
R Back
R Hide displ aymessages
R IntheRadio orMedia menu,exit
th e track or station list
R Exit thete lephone book or redial
memory
% Pr
Press and hold
ess and hold
R Call up the standard display in the
Trip menu Right contr
Right contr
ol panel on t
ol panel on t he st
he steer
eering wheel
ing wheel
6 R
Make or accept a call
R Switch tothere dial memory
~ R
Reject or end a call
R Exit thete lephone book or redial
memory
W
X R
Adjust thevo lume
ó R
Switch on LINGU ATRO NIC
8 R
Switch sound on/o. 182 182
Instrument clus
ter and on-board computer

Ov
Ov
er
ervie
vie w of dat
w of dat a sho
a sho wn on t
wn on t he ins
he instr
trument clus-
ument clus-
t
t er display
er display Display (e
xample)
1 Drive prog ram (/ page 144)
2 Additional speedome ter
3 Transmission position (/ page 141)
4 Time
5 Outside temp erature
6 Display section for display messages and
menus
7 Status area
To call up the list of menus in display section 6,
press theò steering-wheel button.
% You can switch additional speedome ter2 on
and o. on theInstrument cluster submenu of
th eSettings menu.
The following displa ysmay appear in status area
7 ofthe displa y:
Z GearshiT recommendation with manual
transmission (/ page 141) or automatic
transmission (/ page 144)
1 A door is not comple tely closed
= PARKTRONIC (/ page 165)
¯ Cruise control (/ page 157)
È Limiter (/ page 157)
z DSR (/ page 159)
_ Adaptive Highbeam Assist (/ page 110) or
Ad aptive Highbeam Assist Plus
(/ page 111) è
ECO start/stop function (/ page 139)
The following displa ysmay also be shown in the
fo ot er of the displa y:
R Xj YAc tive Parking Assist (/ page 170)
R ë HOLD function (/ page 164)
R Maximum permitted speed of 120 km/h
ex ceeded (for cer tain countries only)
R è Rear wind owwiper switched on
(/ page 118) A
A
djus
djusting t ting t he ins
he ins tr
trument lighting
ument lighting The displa
yson the inst rument cluster are illumina-
te d during the da y.A dimming function is not pos-
sible in da ylight.
The light sensor on the inst rument cluster auto-
matically controls the brightness of the display
lighting.
When the light has been switched on, the bright-
ness control is in0uenced bythe ambient light. Yo u
can then adjust the brightness of the inst rument
lighting and the display lighting with controller 1
as well. #
Turn cont roller 1up or down. Ov Ov
er
ervie
vie w of menus on t
w of menus on t he on-boar
he on-board com
d comput
puter
er
Use theò steering-wheel button tocall up the
list of menus and select a menu.
Yo u can /nd operating information in "Overview
and operation of the on-board computer"
(/ page 181). Instrument cluster and on-board computer
183 183

#
T
To ent
o ent er c
er char
haract
act er
ers wit
s wit h t
h the ke
he keyboar
yboar d:
d:tap on a
button. #
T
To use handwr
o use handwr iting t
iting to ent
o enter c
er char
haract
acter
ers:
s: write
th ech aracter with one /nger on the
to uchscreen. #
T
To zoom in and out of t
o zoom in and out of t he map:
he map:movetwo /n-
ge rs toget her or apart. #
T
To enlarg
o enlarg e or r
e or reduce t
educe t he size of a section of a
he size of a section of a
w
w ebsit
ebsit e:
e:mo vetwo /n gers toget her or apart. #
T
To call up a global menu in t
o call up a global menu in t he applications:
he applications:
to uch theto uchscreen and hold until the
OPTIONS menu appears.
On t
On t he t
he touc
ouchpad
hpad 1
G Returns tothe pr evious display
2 ~ Calls up the control menu of the last
active audio source
3 © Shows th e home screen and calls up
applications
4 Touchpad #
T
To na
o na vig
vigat
ate in menus:
e in menus: swipe up, down, leT or
ri ght. #
T
T o select an entry
o select an entry :
:press on the entr y. #
T
To ent
o ent er a c
er a c har
har act
acter
er:
:enter a character using
th eke ypad.
or #
Write a character on theto uchpad. #
T
To mov
o mov e t
e the digit
he digit al map:
al map: swipe in any direc-
tion. Calling up applications using butt
Calling up applications using butt
ons
ons 1
% Calls up thete lephone
2 z Calls up the navigation or map
3 | Pressing repeatedly calls up the desired
audio source
4 ´ Setsvehicle functions
5 ß Calls up favo urites #
Press one of the buttons. F
F
unction of LIN
unction of LIN GUA
GUATR
TRONIC
ONIC If
yo u use thevo ice control system in an emer-
ge ncy your voice can change and your telephone
call, e.g. an emer gency call, can thereby be unnec-
essarily dela yed.
Fa miliarise yourself with thevo ice control system
functions before starting the journe y.
Wi th LINGU ATRO NIC, various applications of the
MBUX multimedia system can be ope ratedby
vo ice input. LINGU ATRO NIC is operational appr ox-
imately thirty seconds aTer theve hicle is switched
on and is available from the driver's and front pas-
senger's seat.
The following applications of the multimedia sys-
te m can be operated:
R Navigation
R Telephone
R Radio
R Media pla yer
R Messages
R Vehicle functions S S
t
tar
ar ting LIN
ting LIN GUA
GUATR
TRONIC
ONIC #
Press the£ rock er switch up on the multi-
function steering wheel.
Yo u can say a voice command aTer the acous-
tic signal. 198 198
MBUX multimedia system

N
N
o
ot
tes on loading guidelines
es on loading guidelines &
D
DAN
AN GER
GER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if theta il-
ga te is open when theve hicle is running, espe-
cially if theve hicle is in motion. #
Always switch o. theve hicle before
opening theta ilgate. #
Never drive with theta ilgate open. &
W
WARNING
ARNING Risk of injury from unsecured
objects in theve hicle
When objects are unsecured or inadequately
secured, they can slip, tip over or be thro wn
about, st riking vehicle occupants.
This also applies to:
R luggage or loads
R seats which ha vebeen remo ved and are
being transpor ted in theve hicle in an
ex ceptional case
There is a risk of injur y,particular lyin the
eve nt of braking manoeuvres or abrupt
ch anges in direction. #
Always st owobjects in such a wayth at
th ey cannot be tossed about. #
Before tr avelling, secure objects, luggage
or load toprev ent them slipping or tip-
ping over. #
When a seat is remo ved, keep it prefera-
bly outside theve hicle. &
W
WARNING
ARNING Risk of accident due toincor-
re ctly placed load
The cent reofgrav ity of the load may be too
high and/or toofar bac k.
This can signi/cantly impair the driving, steer-
ing and braking characteristics. #
Always ensu rethat the centre of grav ity
of the load is between the axles and as
low as possible near there ar axle. &
W
WARNING
ARNING Risk of accident due toexceed-
ing the permissible wheel/axle loads or
th egr oss vehicle weight
The driving characteristics, as well as steering
and braking, may be greatly impaired. Overloa-
ded tyres may overheat and burst as a conse-
qu ence. #
When transporting a load, alw ays
obser vethe permissible wheel loads,
axle loads and the maximum permissible
gr oss mass forth eve hicle (including
occupants). &
W
WARNING
ARNING Risk of injury if unsuitable
climbing aids are used
In theeve ntthat you use openings in the body-
wo rkor attachments as steps, you could:
R Slip and/or fall.
R Damage theve hicle and thus slip and fall. #
Always use non-slip, stable climbing aids,
e.g. a suitable ladder. *
N
NOOTE
TE Damage caused bythe use of open-
ings in the bodywork or de tach able part as
a step Using
the lo wer guide of the sliding door (car-
ri age) as a step can damage the trim and/or
mechanism of the sliding door. #
Do not use the guide of the sliding door
(car riage) as a step. If
yo u are using a roof luggage rack , please no te
th e maximum roof load and the maximum load
capacity of thero of luggage rack ( /page 280).
The handling characteristics of your vehicle are
dependent on the load distribution.
Therefore, please obser vethefo llowing no tes
when loading:
R the load must not pr otru de abo vethe upper
edge of the seat backrests.
R if possible, alw ays transport the load in the
load compartment.
R fasten the load tothe tie-down eyes and dis-
tribute the load evenly among them. 214
214
Tr
anspo rting

F
F
itting t
itting t he lugg
he lugg ag
age com
e com par
partment par
tment par tition
tition If possible, /t luggage compartment partition
1
with the help of ano ther person. #
Place luggage compartment partition 1into
th eve hicle at an angle. #
Rotate luggage compartment partition 1in
th eve hicle and inse rtit into the guide rails.
The guide rails ha vetriangular markings at the
place tobe inser ted which must be at the same
height as le vers 2 . #
Swing le vers 2 outwards.
Lu ggage compartment partition 1is loc ked. #
Fold luggage compartment partition 1down. Carr
Carr
ier sy
ier sy st
stems
ems N
No
ot
tes on carr
es on carr ier syst
ier systems
ems &
W
WARNING
ARNING Risk of accident due toexceed-
ing the maximum roof load
The vehicle cent reofgrav ity and the usual driv-
ing characteristics as well as the steering and
braking characteristics alter.
If yo uex ceed the maximum roof load, the driv-
ing characteristics, as well as steering and
braking, will be greatly impaired. #
Neverex ceed the maximum roof load
and adjust your driving style. Yo
u can /nd information on the maximum roof
load under "Lashing points and car rier systems"
(/ page 280). *
NO
NO TE
TEDamage due toexceeding the maxi-
mum permissible roof load If
th ewe ight of thero of luggage, including the
ro of luggage rack ,ex ceeds the maximum per-
missible roof load, this can cause damage to
th eve hicle. #
Do not exceed the maximum permissible
ro of load. #
Arrange the supporting feet ofthero of
luggage rack at an even distance from
each other. #
Installth e basic car rier bars forra il in
front of and behind the mid-section sup-
port. *
N
NOOTE
TE Damage totheth re aded holes of
th ero of luggage rack due toan exces-
sively high tightening torque An
excessively high tightening torque or an
insu1cient scr ew-in dep thcan cause damage
to theth re ad of thero of luggage rack 'sthre a-
ded holes. #
Tighten the scr ewsto a maximum torque
of 10 Nm. #
Comply with the minimum scr ewpene-
tration of four revo lutions in theth re ad. #
Toavo id damage totheve hicle, use roof
and rear lug gage rack sth at ha vebeen
appr oved or recommended for
Mercedes-Benz. *
N
NOOTE
TE Damage totheve hicle due tonot
observing the maximum permitted head-
ro om clearance If
th eve hicle height is greater than the maxi-
mum permitted headroom clearance, thero of
and other parts of theve hicle may be dam-
aged. #
Obser vethe signposted headroom clear-
ance. #
Ifth eve hicle height is greater than the
permitted headroom clearance, do not
enter. #
Obser vethech anged vehicle height with
add-on roof equipment. Yo
u can install a roof luggage rack on thero of and,
fo rex ample, a rear bicycle rack on theta ilgate. Tr
anspo rting
221 221

N
N
o
ot
tes on maint
es on maint enance
enance
+ ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmentally
pollution from disposal not in an environ-
mentally responsible manner If,
for operating reasons, individual mainte-
nance workis car ried out under your own
direction, the environmental pr otection
re qu irements must be obser ved. When dispos-
ing of operating 0uids, e.g. engine oil, the legal
re qu irements must be obser ved. This also
a.ects all parts that ha vecome into contact
with operating 0uids, e.g. /lters. #
Dispose of em pty con tainers, cleaning
clo ths and care products in an environ-
mentally responsible manner. #
Follow the inst ructions for use of care
products. #
Do not allow the engine torun longer
th an necessary when stationar y.When
working on theve hicle, comply with all
saf etyre gulations, such as the operating inst ruc-
tions, regulations concerning hazardous materials,
environmental pr otection measures, worksaf ety
and accident pr evention regulations.
Yo u must secure theve hicle on jack stands of suf-
fi cient load capacity if workis being car ried out
underneath theve hicle.
Please also referto the no tes about quali/ed spe-
cialist workshops (/ page 24).
The scope and regularity of the inspection and
maintenance workprimarily depend on the oTen
diverse operating conditions.
Yo u can obtain fur ther information concerning the
servicing of your vehicle from a quali/ed specialist
wo rkshop, e.g. a Mercedes-Benz Service Centre.
Yo u will /nd information about operating 0uids
appr ovedfo r Mercedes-Benz and capacities under
"Operating Fluids and Capacities" (/ page 271).
Obser vethe information under "Mercedes-Benz
GenuineParts" (/ page 16). Ser
Ser
vice int
vice int erv
erval display
al display Ser
Ser
vice int
vice int erv
erval displa
al displa y function
y function The ASS
YST PLUS service inter val display on the
inst rument cluster display pr ovides information on
th ere maining time or distance before the next
service due date. Under arduous operating conditions or if
theve hi-
cle is subjected toincreased loads, the ASS YST
PLUS service inter val display may shor tenthe
service inter val.
Yo u can obtain fur ther information concerning the
servicing of your vehicle from a quali/ed specialist
wo rkshop. Displa
Displa
ying t
ying the ser
he ser vice due date
vice due date R
R
eq
eq uir
uir ements
ements
R The ignition is switched on.
On-board computer: 4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
T
To e
o e xit t
xit t he display
he display: :press thea or%
steering-wheel button. Inf
Inf
or
ormation on r
mation on r egular maint
egular maint enance w
enance work
ork *
N
NOOTE
TE Premature wearthro ugh failure to
obser veservice due dates Main
tenance workwhich is not car ried out at
th eright time or incomple tely can lead to
increased wear and damage totheve hicle. #
Adhere tothe prescribed service inter-
va ls. #
Always ha vethe prescribed maintenance
wo rkcar ried out at a quali/ed specialist
wo rkshop. N
No
ot
tes on special ser
es on special ser vice r
vice req
equir
uir ements
ements The prescribed service inter
val is based on normal
ve hicle use. Main tenance workwill need tobe per-
fo rm ed more oTen than prescribed if theve hicle is
operated under arduous operating conditions or
increased loads.
Arduous operating conditions include:
R regular city driving with frequent intermediate
stops
R frequent short-distance driving
R frequent operation in mountainous terrain or
on poor road sur faces
R when the engine is oTen leT idling for long
periods
R operation in particular lydusty conditions
and/or if air-recirculation mode is frequently
used Maintenance and care
223 223

This all
ows measures forre scue, reco very or
to wing toa Mercedes-Benz Se rvice Centre to
be initiated quickl y.
The SOS button in theove rhead control panel
0ashes until the emer gency call is /nished.
It is not possible toimmediately end an automatic
emer gency call.
If th e Mercedes-Benz emer gency call system can-
not connect tothe Mercedes-Benz emer gency call
centre, the emer gency call is automatically sent to
th e public emer gency services call centre.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message appears
in the displa y. #
Dial the emer gency number 112 112onyour
mobile phone.
If an emer gency call has been initia ted:
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice
connection is established with the emer gency
call centre ope rator.
R Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R If no vehicle occupant answers, an ambulance
is sent totheve hicle immediatel y. T
T
r
rigg
igg er
er ing a manual Mer
ing a manual Mer cedes-Benz emerg
cedes-Benz emerg ency
ency
call
call #
T
To use t
o use t he SOS butt
he SOS butt on in t
on in theov
he overerhead contr
head contr ol
ol
panel:
panel: pressthe SOS button at least one sec-
ond long (/ page 191). #
T
To use v
o use v oice contr
oice contr ol:
ol:use the LINGU ATRO NIC
Call the Mercedes accident centre voice com-
mand.
When the emer gency call is made:
R Avo ice connection is made tothe Mercedes-
Benz emer gency call centre.
R A messa gewith accident data is transmit tedto
th e Mercedes-Benz emer gency call centre.
The Mercedes-Benz eme rgency call centre can
transmit theve hicle position data toone of the
public emer gency services call centres.
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice
connection is established with the emer gency
call centre ope rator. R
Based on the call, the operator decides
whe ther it is necessary tocall rescue teams
and/or the police tothe accident site.
R Under cer tain circumstances data is also
transmitted in thevo ice channel tothe
Mercedes-Benz eme rgency call centre.
This allo wsmeasures forre scue, reco very or
to wing toa Mercedes-Benz service cent reto
be initiated quickl y.
If th e Mercedes-Benz emer gency call system can-
not connect tothe Mercedes-Benz emer gency call
centre, the emer gency call is automatically sent to
th e public emer gency services call centre.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message appears
in the media displa y. #
Dial the emer gency number 112 112onyour
mobile phone.
Ending an unint
Ending an unint entional Mer
entional Mercedes-Benz emer-
cedes-Benz emer-
g
g ency call
ency call #
Select ~onthe multifunction steering
wheel. T
T
r
ransmitt
ansmitt ed dat
ed dat a Mer
a Mercedes-Benz wit
cedes-Benz wit h t
h the
he
Mer
Mer cedes-Benz emerg
cedes-Benz emerg ency call
ency call In
theev ent of an automatic or manual emer gency
call, as well as for a 112 112 emer gency call, data is
transmitted tothe Mercedes-Benz emer gency call
centre or the public emer gency services call
centre.
The following data is transmitted:
R Vehicle's GPS position data
R GPS position data on thero ute (a fewhund red metres before t
R Direction of tr avel
R Vehicle identi/cation number
R Vehicle drive type
R The estimated number of people in theve hicle
R Whe ther the emer gency call was initiated man-
ually or automatically
R Time of the accident
R Language setting on the multimedia system
Fo r accident clari/cation purposes, thefo llowing
measures can be take n up toan hour aTer the
emer gency call has been initia ted:
R The cur rent vehicle position can be called up.
R Avo ice connection totheve hicle occupants
can be es tablished. Breakdown assistance
237 237

%
F
For Eur
or Eur asian Economic U
asian Economic Union: nion:various func-
tions, e.g. receiving tra1c information, cannot
be used for up totwo hours aTer sending an
emer gency call. F
F
unction of t
unction of t he emerg
he emerg ency call syst
ency call syst em self-diagno-
em self-diagno-
sis
sis Yo
ur car veri/es the operability of the emer gency
call system each time the ignition is ON.
In theev ent of a system malfunction, you will be
informed bythefo llowing signals:
R The SOS NOT READY messageinthe inst ru-
ment cluster or there dSOS NOT READY mes-
sage on the displa y,ifav ailable
R The 0ashing indicator lamp in theove rhead
control panel
Please, make sure, that during 30 seconds aTer
switching ignition ON there d indicator SOS NOT
READY inthe upper right corner of the multimedia
display is switched OFF, this means the emer gency
call system passed diagnostics successfull y.S
S
t
tar
ar ting/st
ting/st opping ERA
opping ERA -GL
-GLONASS t
ONASS t es
est mode
t mode R
R
eq
eq uir
uir ements:
ements:
R The star ter battery is su1ciently charge d.
R The vehicle is switched on.
R The vehicle has been stationary for at least one
minute.
% Thetest mode is cu rrently available in the
count ries of the Eurasian Economic Union. #
T
To st
o st ar
art t
t t he t
he t es
est mode:t mode: press and hold the
~ button on the multifunction steering
wheel or theF button on theove rhead
control panel for at least /ve seconds.
Te st mode is star ted and ended automatically
aTer completion of the speech test. #
T
To st
o st op t
op t es
est mode manuallyt mode manually: :switch o. the
ve hicle.
The test mode is ended. Flat ty
re
Flat tyre N
No
ot
tes on
es on 0at
0attyr
tyres
es &
W
WARNING
ARNING Risk of accident due toa 0at
tyre
A 0at tyre st rongly impai rstheve hicle's driving
ch aracteristics, as well as its steering and
braking characteristics. #
Do not drive with a 0at tyre. #
Replace the 0at tyre with the spare
wheel. Alternativel y,consult a quali/ed
specialist workshop. Yo
u will /nd a stic ker with the Mercedes-Benz
Service24h telephone number on the B-pillar on
th e driver's side, forex ample.
Fo rve hicles with a spare wheel, information in the
ev ent of a 0at tyre can be found under "Wheels
and tyres" (/ page 258). Batt
Batt
ery
ery N
No
ot
tes on t
es on t he st
he start
arter batt
er batt ery
ery Wo
rkon the batter y,e.g. removing or ins talling,
re qu ires specialist kno wledge and the use of spe-
cial tools. Therefore, alw ays ha veworkon the bat-
te ry car ried out at a quali/ed specialist workshop. &
W
WARNING
ARNING Risk of an accident due towo rk
car ried out incor rectly on the battery
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can restrict functions releva nt for saf ety sys-
te ms and impair the operating saf ety of your
ve hicle.
Yo u could lose control of theve hicle in thefo l-
lowing situations in particular:
R when braking
R intheev ent of abrupt steering manoeuvres
and/or when theve hicle's speed is not
adap tedto the road conditions #
Intheev ent of a short circuit or a similar
incident, contact a quali/ed specialist
wo rkshop immediatel y. #
Do not drive on. #
Always ha veworkon the battery car ried
out at a quali/ed specialist workshop. 238
238
Breakdown assis
tance