2021 MERCEDES-BENZ V-CLASS tailgate

K
K
e
ey
y Ov
Ov
er
ervie
vie w of ke
w of key functions
y functions &
W
WARNING
ARNING Risk of accident and inju rydue
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R getout and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
W
WARNING
ARNING Risk of accident due tothekey
inadver tently turning in the ignition lock
If heavy or lar geobjects are attached tothe
ke y,theke y can inadver tently turn in the igni-
tion loc k. #
Do not attach lar geor heavy objects to
th ekey. #
Remo vetheke y from a bulky bun chof
ke ys before inserting it into the ignition
loc k. *
N
NO
OTE
TE Damage totheke y caused bymag-
netic /elds #
Keep theke yaw ay from strong magnetic
/elds. Ke
y (e xamp le:vehicles with an EAS Y-PA CK tailgate
and/or rear wind owwhich can be opened sepa-
ra tely)
1 Indicator lamp
2 Toopen or close the EAS Y-PA CK tailgate, or to
unlock there ar wind owwhich can be opened
separately
3 Tolock theve hicle cent rally
4 Tounlock the EAS Y-PA CK tailgate and sliding
doors, or tounlock and open/close the elec-
tric sliding door
5 Emer gency key
6 Tounlock theve hicle cent rally or only the driv-
er's door
% Ifyo u do not open theve hicle within appr ox-
imately 40 seconds of unlocking, theve hicle
will lock again and anti-theT pr otection will be
primed again.
Do not keep theke yto get her with elect ronic devi-
ces or me tallic objects. This can a.ect theke y's
functionalit y.
% Ifth e indicator lamp does not light up when
yo u press the% or& button, the bat-
te ry is dischar ged.
Re place theke y battery (/ page 52). A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the acous
he acous tic loc
tic locking
kingv
ver
er i/-
i/-
cation
cation signal
signal Multimedia system:
4 © 5
Settings 5
Vehicle #
Activate or deactivate Acoustic lock.
% Please not
Please not e:
e: Opening and closing
51
51

Pr
Pr
ogr
ogr amming t
amming t heke
he key butt
y butt on f
on for t
or the sliding door
he sliding door R
R
eq
eq uir
uir ements:
ements:
R The vehicle is equipped with two elect ric slid-
ing doors.
R The sliding door tobe prog rammed is open.
R The vehicle is switched on.
The 5 button on theke y can be prog rammed.
Prog ram the5 button toopen theright or leT
sliding door. 1
Sliding door button forth e sliding door on the
leT-hand side
2 Sliding door button forth e sliding door on the
ri ght-hand side #
Press and hold sliding door button 1or2 in
th e centre console forth e appropriate sliding
door until the sliding door is closed and four
to nes ha vesounded.
The Left-hand electric sliding door key pro-
grammed /Right-hand electric sliding door
key programmedmessage appears in the dis-
pla y. R
R
ese
ese tting t
tting t he electr
he electr ic sliding door
ic sliding door Yo
u must reset the electric sliding door if there has
been a malfunction or a drop in voltage. #
Ifth e sliding door is open: close it byhand. #
Using the cor responding 5or4 sliding
door button on the centre console, open the
sliding door at least 40 cm and then close the
sliding door comple tely. #
When the sliding door is closed, open the slid-
ing door fully using the cor responding 5or 4
sliding door button on the centre con-
sole.
The sliding door is reset. R R
ectifying pr
ectifying pr oblems wit
oblems with t
h t he electr
he electr ic sliding door
ic sliding door The electr
The electr
ic sliding door is lock
ic sliding door is lock ed in place.
ed in place.
Un favo urable operating conditions, e.g. frost, ice
or heavy soiling, may obstruct the function of the
sliding door. #
Press and hold the sliding door button until the
sliding door has opened or closed.
The sliding door mo ves with increased forc e.
Obser vethat in such circums tances, the bloc k-
age de tection is less sensitive. Tostop the
mo vement, release the sliding door button. #
Remo vethe cause of the bloc kage atthe earli-
est opportunity. T T
ailg
ailg ate
ate Opening and closing t
Opening and closing t
he t
he tailg
ailgate
ate &
D
DAN
AN GER
GER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if there ar
wind owis open when theve hicle is running,
especially if theve hicle is in motion. #
Always switch o. theve hicle before
opening there ar wind ow. #
Never drive with there ar wind owopen. *
N
NOOTE
TE Damage totheta ilgate caused by
obstacles abo vetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is su1cient space
behind and abo vetheta ilgate. %
You will /nd de tails of theta ilgate opening
dimensions under "Technical data"
(/ page 278). Opening and closing
59 59

#
T
To open:
o open: push button 1onthe handle and
ra ise theta ilgate. #
T
To close:
o close: pulltheta ilgate /rmly down wardsby
loop 2and close it from outside.
Opening t
Opening t he t
he tailg
ailgat
ate in an emerg
e in an emerg ency
ency
If th e battery voltage is low or thevo ltage supply is
inter rupted, theta ilgate cannot be opened.
In an emer gency, you can open theta ilgate using
th ere lease catch for service purposes. #
Prise o. the co ver on the lo wer part of theta il-
ga te with a suitable tool, e.g. the scr ewdriver
from theve hicle tool kit. #
Insert the scr ewdriver into the opening and
mo vethere lease le ver until theta ilgate
unloc ksand opens. #
LiTtheta ilgate upwards. EASY
EASY
-PAC
-P AC K t
K tailg
ailg ate
ate N
No
ot
t es on t
es on t he EASY
he EASY -PAC
-P AC K t
K tailg
ailg ate
ate &
D
DAN
ANGER GER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust ga
ses can enter theve hicle interior if there ar
wind owis open when theve hicle is running,
especially if theve hicle is in motion. #
Always switch o. theve hicle before
opening there ar wind ow. #
Never drive with there ar wind owopen. *
N
NOOTE
TE Damage totheta ilgate caused by
obstacles abo vetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is su1cient space
behind and abo vetheta ilgate. %
You will /nd de tails of theta ilgate opening
dimensions under "Technical data"
(/ page 278).
Obs Obstr truction det
uction det ection wit
ection withrev
h rev er
ersing function
sing function
The tailgate is equipped with automatic object
de tection with reve rsing function. If a solid object
bloc ksorrestricts theta ilgate during the auto-
matic closing process, theta ilgate opens again
automaticall y.The automatic object de tection with
re ve rsing function is only an aid. It is not a substi-
tute foryo ur attentiveness when closing theta il-
ga te. &
W WARNI NG
ARNI NGRisk of becoming trapped
despite reve rsing function
The reve rsing feature does not react:
R tosoT, light and thin objects, e.g. /n gers
R overth e last 8 mm of the closing mo ve-
ment
The reve rsing feature therefore cannot pr event
someone being trapped in these situations. #
Make sure that no body parts are in the
closing area.
If someone is trapped: R press theq button on theke y or
R press the closing button on theta ilgate or
R pull the handle of theta ilgate Opening and closing t Opening and closing t
he EASY
he EASY-PAC
-P AC K t
K tailg
ailg ate
ate
R
R eq
eq uir
uir ements:
ements:
R The rear wind owis closed.
R The tailgate is unloc ked. 60
60
Opening and closing

R
There are no persons within the swinging range
of theta ilgate.
R The q button on theke y is prog rammed to
open and close theta ilgate (/ page 62).
Opening
Opening #
Press button 1inthe handle and step out of
th e swinging range of theta ilgate.
or #
Brie0y press and hold theq button on the
key.
Au tomatic operation is star ted. The tailgate
opens and swings upwards.
In addition, you will hear two warning signals.
Closing
Closing #
Press button 2intheta ilgate and step out of
th e swinging range of theta ilgate.
or #
Brie0y press and hold theq button on the
key.
Au tomatic operation is star ted and theta ilgate
closes.
During closing, closing button 20ashes and
two warning tones sound.
Int Int err
err up
upting aut
ting aut omatic oper
omatic oper ation
ation #
Press button 1inthe handle again.
or #
Press closing button 2intheta ilgate again.
or #
Brie0y press and hold theq button on the
ke y again.
A
A djus
djus ting t
ting t he opening angle of t
he opening angle of t he t
he tailg
ailgate
ate
Se
Se tting t
tting t he end position
he end position
Yo u can set the opening angle of theta ilgate by
saving the desired position as the end position. #
Open theta ilgate and stop automatic operation
in the desired position.
or #
Open theta ilgate and manually swing it into
th e desired position. #
Press and hold the closing button qonthe
ta ilgate until the acoustic signal sounds once.
The cur rent position of theta ilgate has been
sa ved as the end position.
R
R ese
ese tting t
tting t o t
o the maximum opening angle
he maximum opening angle #
Open theta ilgate. #
Press and hold the closing button qonthe
ta ilgate until the acoustic signal sounds twice.
The sa ved end position has been dele ted and
th eta ilgate opens again tothe maximum
ex tent.
R
R ese
ese tting t
tting t he t
he tailg
ailgate
ate
Yo u must reset theta ilgate if there has been a mal-
function or an inter ruption in thevo ltage suppl y. #
Ifth eta ilgate is open: close theta ilgate by
hand. #
Brie0y press the button in the handle of the
ta ilgate, step out of the swinging range of the
ta ilgate and open theta ilgate. #
When theta ilgate is fully open, press theq
closing button in theta ilgate and step out of
th e swinging range of theta ilgate.
The tailgate closes. When theta ilgate is fully
closed, it is reset and operational. Opening and closing
61
61

%
When theq button of theke y is prog ram-
med for operating theta ilgate (/ page 62),
yo u can also use theke yto open and close the
ta ilgate.
Opening and closing t
Opening and closing t he r
he rear window
ear window &
D
DAN
AN GER
GER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if there ar
wind owis open when theve hicle is running,
especially if theve hicle is in motion. #
Always switch o. theve hicle before
opening there ar wind ow. #
Never drive with there ar wind owopen. R
R
eq
eq uir
uir ements:
ements:
R The vehicle or load compartment is unloc ked
and theta ilgate is closed.
R T
To open using t
o open using t hekey:
he key:
- The vehicle is /tted with an EAS Y-Pa ck tail-
ga te and theq key but ton is prog ram-
med toopen there ar wind ow
( / page 62) or theve hicle is equipped
with the Bunk Package.
Opening
Opening #
Press theq button on thekey.
or #
Press button 1onthe handle on there ar win-
do w.
Closing
Closing #
Swing there ar wind owdown and push it
closed. Pr
Pr
ogr
ogr amming t
amming t heke
he key butt
y butt on f
on for t
or the t
he t ailg
ailgat
ate or r
e or r ear
ear
window
window
R R eq
eq uir
uir ements:
ements:
R The tailgate and there ar wind oware closed.
R The vehicle is switched on.
If yo ur vehicle is /tted with an EAS Y-PA CK tailgate,
yo u can prog ram theq button on thekey
either toopen/close theta ilgate or toopen the
re ar wind ow. #
Press the buttons in the handle of theta ilgate
and in the handle of there ar wind owsimulta-
neously for appr oximately /ve seconds.
ATer successfully changing the function, the
ve hicle turn signal lamps 0ash once. #
Check the function of theq button on the
key. Side window
Side window
Opening and closing t
Opening and closing t
he side windows
he side wind ows &
W
WARNI NG
ARNI NGRisk of becoming trapped when
opening a side wind ow
When you open a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody is
to uching the side windo w. #
If someone is trapped, release the button
immediately or pull it in order toclose
th e side window again. &
W
WARNING
ARNING Risk of becoming trapped when
closing a side window
When closing a side windo w,body parts could
be trapped in the closing area in the process. #
When closing, make sure that no body
parts are in the closing area. #
If someone is trapped, release the button
immediately or press the button in order
to reopen the side windo w. &
W
WARNI NG
ARNI NGRisk of becoming trapped when
ch ildren operate the side windo ws
Children could become trapped if they operate
th e side windo ws, particular lywhen unat ten-
ded. 62
62
Opening and closing

Deactiv
Deactiv
ating
ating #
Unlock theve hicle with thekey.
or #
Insert theke y in tothe ignition loc k.
Indicator lamp 1intheove rhead control
panel goes out.
S
S t
topping t
opping t he alarm
he alarm #
Press the% or& button on thekey.
or #
Insert theke y in tothe ignition loc k.
The ala rmstops. F
F
unction of tow
unction of tow-awa
-a wa y pr ot
y pr otection
ection A visual and audible alarm is triggered if
the incli-
nation of theve hicle changes, e.g. when liTed on
one side, and tow- awa y protection is primed. Pr
Pr iming/deactiv
iming/deactiv atingtow
ating tow-awa
-a wa y pr ot
y pr otection
ection R
R eq
eq uir
uir ements:
ements:
R The doors are closed.
R The tailgate is closed.
A
A ctiv
ctiv ating
ating #
Lock theve hicle with thekey.
To w- awa y protection is automatically primed
aTer about 50 seconds.
Deactiv
Deactiv ating
ating #
Open theve hicle with thekey.
or #
Insert theke y in tothe ignition loc k.
To w- awa y protection is deactivated.
Deactiv
Deactiv ating
ating #
Remo vetheke y from the ignition loc k. #
Press button 1.
When the button is released, indicator lamp 2
in the button lights up for appr oximately
th re e seconds. #
Lock theve hicle with thekey.
To w- awa y protection is deactivated.
To w- awa y protection remains deactivated until you
lock theve hicle again.
In thefo llowing situations, a false alarm can occur:
R when loading and/or transporting theve hicle
on a ferry or car transpor ter,fo rex ample
R when parking theve hicle on a mo vable sur-
fa ce, such as a split-le velga rage
Deactivate tow- aw ay protection in these situations. F
F
unction of int
unction of int er
er ior pr ot
ior pr otection
ection If
th e primed interior motion sensor de tects motion
in theve hicle interior, a visual and acoustic alarm
is triggered. This can happen if someone reaches
into theve hicle interior, forex ample. Pr
Pr
iming and deactiv
iming and deactiv ating t
ating the int
he inter
erior mo
ior mo tion sensor
tion sensor R
R
eq
eq uir
uir ements:
ements:
R The side wind ows are closed.
R The doors are closed.
R The tailgate is closed.
A
A ctiv
ctiv ating
ating #
Make sure that no thing (such as mascots or
coat hangers) is hanging on there ar-view mir-
ro r or on thegr ab handles. This will pr event
fa lse alarms. #
Lock theve hicle with thekey.
The interior motion sensor is primed aTer
app roximately 20 seconds.
Deactiv Deactiv ating
ating #
Unlock theve hicle with thekey.
or #
Insert theke y in tothe ignition loc k.
The interior motion sensor automatically
switches o.. Opening and closing
69 69

&
W
WARNI NG
ARNI NGRisk of accident due toinsu1-
cient deceleration byActive Distance
Assist DISTRONIC
Ac tive Distance Assist DISTRONIC brakes your
ve hicle with up to50% of the possible deceler-
ation. If this deceleration is not su1cient,
Ac tive Distance Assist DISTRONIC alerts you
with a visual and acoustic warning. #
Adjust your speed and maintain a suita-
ble distance from theve hicle in front. #
Brake theve hicle yourself and/or take
ev asive action. &
W
WARNING
ARNING Risk of accident if de tection
function of Active Distance Assist
DISTRONIC is impaired
Ac tive Distance Assist DISTRONIC does not
re act or has a limi tedre action:
R when driving on a di.erent lane or when
changing lanes
R topedest rians, animals, bicycles or station-
ary vehicles, or unexpected obs tacles
R tocomplex tra1c conditions
R tooncoming vehicles and crossing tra1c
As a result, Active Distance Assist DISTRONIC
may neither give warnings nor inter vene in
such situations. #
Always obser vethe tra1c conditions
carefully and react accordingl y. Ac
tive Distance Assist DISTRONIC may not de tect
nar row vehicles driving in front, e.g. mo torc yc les or
ve hicles not tr avelling in line with your vehicle.
If th efo llowing requ irements for activation are no
longer ful/lled or the system is malfunctioning,
Ac tive Distance Assist DISTRONIC is automatically
deactivated. If theve hicle is stationary or is mo v-
ing very slo wly during automatic deactivation, the
transmission automatically shiTs topark position
j.
Oper
Oper ating A ating A ctiv
ctive Dist
e Dist ance Assis
ance Assist DIS t DISTR
TRONIC
ONIC
R
R eq
eq uir
uir ements:
ements:
R The vehicle has been star ted. It may take up to
two minutes of driving before Active Distance
Assist DISTRONIC is ready for use.
R The parking brake has been released.
R ESP ®
is activated and is not inter vening.
R Active Parking Assist is not active. R
The transmission is in position h.
R The doors and tailgate are closed.
R The driver's seat belt is fastened.
Switc
Switc hing be
hing be tw
tween t
een t he limit
he limit er and A
er and A ctiv
ctive Dist
e Dist ance
ance
Assis
Assist DIS t DISTR
TRONIC
ONIC #
Press button 6.
R LIM indicator la mp3o.: Active Distance
Assist DISTRONIC is selected.
R LIM indica tor lamp 3lit:theva riable lim-
iter is selected.
A
A ctiv
ctiv ating A
ating A ctiv
ctive Dist
e Dist ance Assis
ance Assis t DIS
t DISTR
TRONIC
ONIC #
T
To activ
o activ at
ate wit
e wit h t
h the curr
he curr ent speed:
ent speed: brie0y
press the cruise control le ver brie0y up 1or
down 5and take your foot o. the accelerator
pedal.
The cur rent speed is stored and sh own on the
speedome ter. The instrument cluster display
brie0y sh owsth e set speci/ed distance as well
as the stored speed.
or #
T To activ
o activ at
ate wit
e wit h t
h the st
he st or
ored speed:
ed speed: pullthe
cruise cont rol le ver brie0y in direction 4and
ta ke your foot o. the accelerator pedal.
The speed is displa yed on the speedome ter.
The instrument cluster display brie0y sh ows
th e set speci/ed distance as well as the stored
speed.
% Vehicles with Tra1c Sign Assist: the speed
de tected byTra1c Sign Assist can be set by
pulling the le ver in direction 4(/page 174).
% Information on DISTRONIC displa ys
( / page 163).
If yo u do not fully release the accelerator pedal,
th eActive Distance Assist suspended message
appears on the inst rument cluster displa y.The dis- 162
162
Driving and parking

In trailer mode,
the guide lines are shown at
th e le vel of the trailer hitch.
T
T r
railer vie
ailer vie w (v
w (vehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h)
h)
The trailer view displa ys the trailer hitch ball head
and a locating guide for manoeuvring. 1
Yellow guide line, locating aid
2 Red guide line at a distance of appr oximately
0.3 m tothe ball head of the trailer hitch
3 Ball head of the trailer hitch
Side camer
Side camer a views
a vie ws
The front or rear sides of theve hicle can be seen
in these vie ws. Example:
forw ard-facing side cameras (front wheel
view)
1 Guide line of extern al vehicle dimensions with
outside mir rors folded out (leT side of the
ve hicle)
2 Guide line of extern al vehicle dimensions with
outside mir rors folded out (right side of the
ve hicle)
Syst
Syst em limits
em limits
The 360° Camera will not function or will only par-
tial lyfunction in thefo llowing situations:
R ifth e doors or tailgate are open
R ifth eex terior mir rors are folded in
R ifth ere is heavy rain, snow or fog
R ifth e light conditions are poor, e.g. at night
R ifth e cameras are exposed tovery bright light,
white lines may appear in the camera image R
ifth e camera lens is co vered, dirty or misted
up.
R if cameras, or vehicle components in which the
cameras are /tted, are damaged. Ha vethe
cameras, their positions and their setting
ch ecked at a quali/ed specialist workshop.
% Do not use the 360° Camera under such cir-
cumstances. You could otherwise injure others
or collide with objects when parking theve hi-
cle.
% Have the media display repaired or replaced if,
fo rex ample, pixel er rors conside rably restrict
its use.
If yo uch ange wheel size on your vehicle, check it
is assigned tothe cor rect wheel size category
(/ page 260). If the assignment changes without
re coding the control units in theve hicle, the 360°
Camera cannot calibrate proper ly. The guide lines
at road le vel or at the le vel of the trailer coupling
will then not be displa yed cor rectl y.
See the no tes on cleaning the 360° Camera
(/ page 232).
Switc
Switc hing t
hing t he 360° Camer
he 360° Camer a on or
a on oro.
o.
R
R eq
eq uir
uir ements:
ements:
R The vehicle is switched on.
R The multimedia system is activated.
R You are driving at moderate speeds.
A
A ctiv
ctiv ating
ating #
Press theÔ button.
or #
Ifth e automatic camera view function is activa-
te d in the multimedia system, engage reve rse
ge ar (/ page 170). Driving and parking
169
169