2021 MERCEDES-BENZ V-CLASS key

Calling up t
Calling up t
he Digit
he Digital Oper
al Operating Ins
ating Instr tructions
uctions
Multimedia system: 4 Info5
Owner's Manual 5
Õ The Digital Operating Instructions describe
the
function and operation of theve hicle and the mul-
timedia system. #
Select one of thefo llowing menu items in the
Digital Operating Instructions:
R Search: here you can use keywords toqui ckly
locate answers toquestions concerning vehicle
operation.
R Quick start: the /rst steps towa rds setting up
yo ur driver's seat can be found here.
R Tips: pr ovides you with information on speci/c
ev eryday situations foryo ur vehicle.
R Bookmarks :yo u can access your sa ved per-
sonal bookmar kshere.
R Language: you can set the language forthe
Digital Operating Instructions here. 1
Back
2 Add bookmar ks
3 Pictu re
4 Content area
5 Menu
Some sections in the Digital Operating Instruc-
tions, such as warning no tes, can be expanded and
collapsed.
A A dditional op
dditional op tions f
tions for calling up t
or calling up t he Digit
he Digital Oper
al Oper at-
at-
ing Ins
ing Instr tructions
uctions Dir
Dir
ect access:
ect access: pressing and holding down an entry
in theta b bar of the multimedia system opens the
cor responding content in the Digital Operating
Instructions. LIN
LIN
GUA
GUA TR
TRONIC:
ONIC: calls up via thevo ice control sys-
tem
The Digital Ope rating Instructions are deactivated
fo r saf etyre asons while driving.
% The Operating Instructions can also be found
in the Mercedes-Benz Guides App in all com-
mon app stores. Digital Operating Instructions
15 15

R
R
ussia only
ussia only The manufacturers of
the wireless components
installed in theve hicle hereby declare that all wire-
less components ins talled in theve hicle conform
to thete ch nical regulations for two-w ayradios.
Fu rther information is available from any
Mercedes-Benz service cent re.
Ukr
Ukr aine onl y:
aine onl y: The manufacturers of
the wireless components
installed in theve hicle hereby declare that all wire-
less components ins talled in theve hicle conform
to thete ch nical regulations for two-w ayradios.
Fu rther information is available from any
Mercedes-Benz service cent re.
Manuf
Manuf actur
acturer addr
er addr esses:
esses:
Subse quently you will /nd the postal address of
manufacturers of radio components, that due to
th eir size or nature do not allow toindicate this
information on the equipment.
R
R emot
emot eKe ys
e Ke ys
Marquardt GmbH, Schloßstraße 16, 78604 Rie-
th eim, Germany Huf Hülsbeck & Fürst GmbH & Co.
KG,St eeger
St raße 17, 42551 Velbert, Germany
T
T yr
yr e Pr
e Pr essur
essur e Monit
e Monit or
oring Sensors
ing Sensors
Schrader Electronics Ltd., 11 Tech nology Park,
Belfast Road, Antrim BT41 1QS, Nor thern Ireland
Bloc
Bloc k Heat
k Heat er R
er Remot
emot e Contr
e Contr ol
ol
Eberspächer Climate Control Systems GmbH & Co.
KG , Eberspächerst rasse 24, 73730 Esslin gen, Ger-
many
R R adar Senso rs
adar Sensors
Au toliv Electronics ASP Inc., 26545 American
Drive, South/eld, MI 48034, USA
Ro bert Bosch GmbH, Daimlerstraße 6,
71229 Leonberg, Germany
Mobile Communication & T Mobile Communication & T elematics
elematics
Alpine Electronics Inc., 20-1 Yoshima-Kogyodan-
ch i, Iwaki-Shi Fukushima-Ken, Japan
Harman Bec kerAu tomotive Systems GmbH, Post-
fa ch 2260, 76303 Karlsbad, Germany
Tr
Tr ansmitt
ansmitt erkey
er key
HELLA GmbH & Co. KGaA, Rixbec kerSt raße 75,
59552 Lippstadt, Germa ny
Head unit NT
Head unit NT G6 (MBUX)
G6 (MBUX)
Harman Bec kerAu tomotive Systems GmbH,
Bec ker-Goehring- Strasse 18, 76307 Karlsbad,
Germany
W W ir
ireless centr
eless centr al loc
al locking
king
Hirschmann Car Communication GmbH, Stuttgar-
te rSt raße 45 – 51, 72654 Neckartenzlingen, Ger-
many
T T ype of wir
ype of wir eless applications in t
eless applications in t he v
he vehicle
ehicle
Besides the typical frequencies for mobile commu-
nication cars byMercedes-Benz make use of the
fo llowing automotive radio applications.
T
T ype of wir
ype of wir eless applications in t
eless applications in t he v
he vehicle
ehicle T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic
/eld
/eld s
strtr eng th
ength
Re mo teKeyless Entr y,Tire Pres-
sure Monitoring, Block Heater
Re mo teControl and Receiver 433 MHz (433.05–434.79 MHz) ≤ 10 mW ERP
Blu etoo th, RLAN 2.4 GHz ISM band (2400–
2483.5 MHz) ≤ 100 mW EIRP
24 GHz ISM radar 24.05–24.25 GHz ≤ 100 mW EIRP20 20
General no
tes

V
V
ehicle com
ehicle com ponents (designa-
ponents (designa-
tion in accor
tion in accor dance wit
dance with EU DoC)
h EU DoC) S
S AR v
AR v alue in W/kg
alue in W/kg Limit v
Limit value t
alue to be used
o be used
Ta blet PC SM-T230NZ 0.7 W/kg4 W/kg
NRCS2P 0.003 W/kg2 W/kg
NTG7RSU 0.07 W/kg2 W/kg
NTG7 MID, NTG7 HIGH, NTG7
PREMIUM, NTG7 PREMIUM-
PLUS, NTG7 MID LFT2, NTG7
HIGH LFT2, NTG7 PREMIUM
LFT2, NTG7 PREMIUMPLUS
LFT2 0.08 W/kg
2 W/kg
RAMSES 1.0 and 1.1 0.036 W/kg2 W/kg
NTG6N MID/ENTRY
NTG6N HIGH
NTG6N HIGH2 0.199 W/kg
4 W/kgIm Im
port
port er inf
er inf or
ormation f
mation f or wir
or wireless com
eless com ponents
ponents Moldov
Moldov
a only:
a onl y:
Im
Im port
port er
er
S.C. GRAND PREMIUM S.R.L. Moldo va
mun. Chisinau, st r.Hîncesti sos., 2/2
T
T ur ke
ur ke y onl y:
y onl y:
Im
Im port
port er
er
Mercedes Benz Otomotiv Ticar etve Hizmetler A.Ş.
Genel Mer kez
Akçabu rgaz Mah. Süleyman Şah Cad. No: 6/1
34522 Esenyurt/Istanbul
Ukr
Ukr aine onl y:
aine onl y:
Im Im port
port er
er
PJ SC „AUTOCAPITAL“
Ve lyka Vasylkivska st r.15/2
01004 Kyiv
Ukraine
U Unit nit ed Kingdom onl y:
ed Kingdom onl y:
Im
Im port
port er of Mer
er of Mer cedes-Benz cars
cedes-Benz cars
Mercedes-Benz Cars UK Limi ted
Dela wareDrive, Tongwell
Milton Keynes, MK15 8BA
England
Im Im port
port er of Mer
er of Mer cedes-Benz v
cedes-Benz v ans
ans
Mercedes-Benz Vans UK Limi ted
Dela wareDrive, Tongwell Milton
Keynes, MK15 8BA
England
Im Im port
port er of Mer
er of Mer cedes-Benz spar
cedes-Benz spar e par
e parts
ts
Mercedes-Benz Parts Logistics
Dela wareDrive, Tongwell
Milton Keynes, MK15 8BA
England Jack
Jack
Copy and translation of
the original declaration of
conformity:
EC declar EC declar ation of conf
ation of conf or
ormity
mity
1.
The undersigned, representing
Manufacturer:
BRANO a.s.
74741 Hradec nad Mor avicí, Opavská 1000,
The Czech Republic
ID No.: 64-387-5933
VA T No.: CZ64-387-5933
her ewith declares under our sole responsibility that
th e product:
2. a)
Na me:
Jack
Ty pe: 22 22
General no
tes

as driver assis
tance systems, while others enable
comfort or inf otainment functions.
The following pr ovides you with general informa-
tion rega rding data processing in theve hicle. Addi-
tional information rega rding exactly which data in
yo ur vehicle are collected, sa ved and transmitted
to third parties, and for what purpose, can be
fo und in the information directly related tothe
functional characteristics in question in their
re specti veoperating instructions. This information
is also available online and, depending on theve hi-
cle equipment, digitall y.
P
P er
er sonal data
sonal data
Every vehicle is identi/ed bya uni queve hicle iden-
ti/cation number. Depending on the countr y,this
ve hicle identi/cation number can be used by,for
ex ample, go vernmental authorities todeterm ine
th e identity of theow ner. There are other possibili-
ties for using data collected from theve hicle to
identify theow ner or driver, such as the licence
plate number.
Therefore, data generated or processed bycont rol
units may be attributable toa person or, under cer-
ta in conditions, become attributable toa person.
Depending on which vehicle data are available, it
may be possible tomake inferences about, for
ex ample, your driving behaviour, your location, your
ro ute or your use patterns.
Leg
Leg al r al req
equir
uir ements r
ements r eg
egar
arding t
ding t he disclosur
he disclosur e of
e of
data
data
If legally requ ired todo so, manufacturers are, in
individual cases, legally obliged toprov ide go vern-
mental entities, upon requ est and totheex tent
re qu ired, data stored bythe manufacturer. For
ex ample, this may be the case during the in vestiga-
tion of a criminal o.ence.
Go vernmental entities are themsel ves, in individual
cases and within the applicable legal frame work,
authorised toread out data from theve hicle. In the
case of an accident, information that can help with
an in vestigation can, therefore, be take n from the
airbag cont rol unit, forex ample.
Oper
Oper ational dat ational dat a in t
a in the v
he vehicle
ehicle
This is data rega rding the operation of theve hicle,
which ha vebeen processed bycont rol units.
This includes thefo llowing data, forex ample:
R vehicle status information such as the speed,
longitudinal acceleration, lateral acceleration, number of wheel
revo lutions or thefa stened
seat belts display
R ambient conditions, su chastempe rature, rain
sensor or distance sensor
Generall y,these are volatile data and will not be
stored be yond the period of operation but will only
be processed within theve hicle itself. Control
units, vehicle keys forex ample, oTen contain data
memories. Their use permits thete mp orary or per-
manent documentation of tech nical information
about theve hicle's operating state, component
loads, maintenance requ irements and tech nical
ev ents or faults.
Depending on thete ch nical equipment, thefo llo w-
ing data are stored:
R operating status of system components, such
as /ll le vels, tyre pressure or battery status
R malfunctions or faults in impor tant system
components, such as lights or brakes
R system reactions in special driving situations,
such as airbag deployment or the inter vention
of stability control systems
R information on events in which theve hicle is
damaged
In cer tain cases, it may be requ ired tostore da ta
th at wo uld ha veotherwise been temp orar y.This
may be the case if theve hicle has de tected a mal-
function, forex ample.
If yo u use services, such as repair services and
maintenance work, stored operational data as well
as theve hicle identi/cation number can be read
out and used. They can be read out byservice net-
wo rkemplo yees, such as workshops and manufac-
turers or third parties, such as breakdown ser v-
ices. The same is true in the case of warranty
claims and quality assurance measures.
In general, there adout is per form ed via the legally
prescribed port forth e diagnostics connection in
th eve hicle. The operational data that are read out
document tech nical states of theve hicle or of indi-
vidual components and assist in the diagnosis of
malfunctions, compliance with warranty obliga-
tions and quality impr ovement. Tothat end, these
data, in particular information about component
loads, tech nical events, malfunctions and other
fa ults may be transmitted along with theve hicle
identi/cation number tothe manufacturer. In addi-
tion, the manufacturer is subject toproduct liabil-
ity. Forth is reason, the manufacturer also uses
operational data from theve hicle, forex ample, for 26 26
General no
tes

th
e status of the co-driver airbag is cor rect
fo rth e cur rent situation (/ page 36).
R Obser vethewa rning labels in theve hicle inte-
ri or and on thech ild restraint system.
R Also secu reTopTe ther if present.
Do no
Do no t modify t
t modify t he c
he child r
hild r es
estr traint syst
aint syst em
em &
W
WARNING
ARNING Risk of injury due tomodi/ca-
tions tothech ild restraint system
The child restraint system can no longer func-
tion prope rly. This poses an increased risk of
injur y. #
Never modify a child restraint system. #
Onlya1x accessories which ha vebeen
specially appr ovedfo rth is ch ild restraint
system bythech ild restraint system's
manufacturer. Mercedes‑Benz
recommends Mercedes-Benz care
products for cleaning child restraint systems rec-
ommended byMercedes-Benz.
Onl
Onl y use c
y use c hild r
hild res
estrtraint syst
aint syst ems whic
ems whic h ar
h are in
e in
pr
pr oper w
oper w or
orking condition
king condition &
W
WARNI NG
ARNI NGRisk of injury or dea thcaused
by the use of damaged child restraint sys-
te ms
Child restraint systems or their reta ining sys-
te ms that ha vebeen subjected tostress in an
accident may not be able toper form their
intended pr otective function.
It may be the case that thech ild cannot be
proper ly restrained. #
Always immediately replace child
re straint systems that ha vebeen dam-
aged or in volved in an accident. #
Have the securing systems forth ech ild
re straint systems checked at a quali/ed
specialist workshop before ins talling a
ch ild restraint system again. A
A
v
void dir
oid dir ect sunlight
ect sunlight &
W
WARNING
ARNING Risk of bu rns when thech ild
seat is exposed todirect sunlight
If th ech ild restraint system is exposed to
direct sunlight or heat, parts could heat up.
Children could su.er burns from these parts,
particular lyon me tallic parts of thech ild
re straint system. #
Always make sure that thech ild restraint
system is not exposed todirect sunlight. #
Protect thech ild restraint system wi th a
blank et,fo rex ample. #
Ifth ech ild restraint system has been
ex posed todirect sunlight, allow it to
cool before securing a child into it. #
Never lea vechildren unattended in the
ve hicle. Observ
Observ
e when st
e when st opping or par
opping or par king
king &
W
WARNING
ARNING Risk of accident and injury due
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R getout and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. Ov
Ov
er
ervie
vie w of r
w of r ecommended c
ecommended c hild r
hild res
estrtraint syst
aint syst ems
ems %
Further information on the cor rect child
re straint system can be ob tained at a quali/ed
specialist workshop. Mercedes-Benz recom-
mends that you use a Mercedes-Benz Service
Centre forth is purpose. 40
40
Occupant saf
ety

O
Thechild restraint system must not be put
under strain bythe head restraint. Adjust the
head restraints as appropria te.
O Never place objects (e.g. cushions) under or
behind thech ild restraint system. &
W
WARNING
ARNING Risk of injury or death due to
objects between the seat sur face and the
ch ild restraint system
Objects between the seat sur face and the
ch ild restraint system could a.ect the function
of the automatic front passenger airbag shut-
o.. #
Do not place any objects between the
seat sur face and thech ild restraint sys-
te m. #
Always make sure that thech ild restraint
system is co rrectly /t ted. #
Set the co-driver seat as far back as possible
and mo vethe seat into the highest position
possible. #
Set the seat backrest tothe most vertical posi-
tion possible. #
Install thech ild restraint system.
The entire base of thech ild restraint system
must al ways rest on the sitting sur face of the
co-driver seat. #
Always make sure that the shoulder belt strap
is cor rectly routed from the seat belt outlet of
th eve hicle tothe shoulder belt guide on the
ch ild restraint system.
The shoulder belt strap must be routed for-
wa rds and down wards from the seat belt out-
let. #
If necessar y,adjust the seat belt outlet and the
co-driver seat as appropriate. Child safe
Child safe
ty locks
ty loc ks A
A
ctiv
ctiv ating or deactiv
ating or deactiv ating c
ating child safe
hild safe ty lock
ty locks f
s for t
or t he
he
sliding doors
sliding doors &
W
WARNING
ARNING Risk of accident and injury due
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R getout and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
W
WARNING
ARNING Risk offatal injury due toexpo-
sure toextreme heat or cold in theve hicle
If persons, particular lych ildren, are subjected
to prolonged exposure tointense heat or cold,
th ere is a risk of se vere injury or even death. #
Never lea vepersons, particular lych il-
dren, unattended in theve hicle. &
W
WARNING
ARNING Risk of accident and injury due
to children leT unattended in theve hicle
If ch ildren are tr avelling in theve hicle, they
could, in particular:
R open doors, thereby endangering other
persons or road users
R getout and be struck byoncoming tra1c
R operate vehicle equipment and become
trapped, forex ample #
Always activate thech ild saf ety loc ks
installed if children are tr avelling in the
ve hicle. Occupant saf
ety
49
49

K
K
e
ey
y Ov
Ov
er
ervie
vie w of ke
w of key functions
y functions &
W
WARNING
ARNING Risk of accident and inju rydue
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R getout and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
W
WARNING
ARNING Risk of accident due tothekey
inadver tently turning in the ignition lock
If heavy or lar geobjects are attached tothe
ke y,theke y can inadver tently turn in the igni-
tion loc k. #
Do not attach lar geor heavy objects to
th ekey. #
Remo vetheke y from a bulky bun chof
ke ys before inserting it into the ignition
loc k. *
N
NO
OTE
TE Damage totheke y caused bymag-
netic /elds #
Keep theke yaw ay from strong magnetic
/elds. Ke
y (e xamp le:vehicles with an EAS Y-PA CK tailgate
and/or rear wind owwhich can be opened sepa-
ra tely)
1 Indicator lamp
2 Toopen or close the EAS Y-PA CK tailgate, or to
unlock there ar wind owwhich can be opened
separately
3 Tolock theve hicle cent rally
4 Tounlock the EAS Y-PA CK tailgate and sliding
doors, or tounlock and open/close the elec-
tric sliding door
5 Emer gency key
6 Tounlock theve hicle cent rally or only the driv-
er's door
% Ifyo u do not open theve hicle within appr ox-
imately 40 seconds of unlocking, theve hicle
will lock again and anti-theT pr otection will be
primed again.
Do not keep theke yto get her with elect ronic devi-
ces or me tallic objects. This can a.ect theke y's
functionalit y.
% Ifth e indicator lamp does not light up when
yo u press the% or& button, the bat-
te ry is dischar ged.
Re place theke y battery (/ page 52). A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the acous
he acous tic loc
tic locking
kingv
ver
er i/-
i/-
cation
cation signal
signal Multimedia system:
4 © 5
Settings 5
Vehicle #
Activate or deactivate Acoustic lock.
% Please not
Please not e:
e: Opening and closing
51
51

The selected setting
forth e acoustic locking
ve ri/cation signal must comply with the appli-
cable national road tra1c rules. In some coun-
tries, including German y,using the acoustic
locking veri/cation signal is forbidden bytraf-
fi c la ws(in accordance with §16 Para. 1 and
§30 Para. 1 of the German national road traf-
fi c re gulations). The driver of theve hicle must
ensu recompliance with these regulations. In
countries whe rethe use of this function is for-
bidden, this function is not activated in the
ve hicle and must not be activated. Changing t
Changing t
he unloc
he unlocking se
king settings
ttings The
key has thefo llowing adjustable unlocking
functions:
R unlock centrally
R unlock the driver's door #
T
To switc
o switc h be
h betw
tween se
een se ttings:
ttings: press and hold the
% and& buttons at the same time for
appr oximately six seconds until the indicator
lamp 0ashes twice. #
T
To unloc
o unloc k t
k the v
he v ehicle centr
ehicle centr all
ally when t
y when t he
he
unloc
unloc king function is select
king function is select ed f
ed for t
or the dr
he dr iv
iver's
er's
door
door :
:press the% button a second time. R
R
emo
emo ving and inser
ving and inser ting t
ting t he emerg
he emerg encykey
ency key %
The anti-theT ala rmsystem (A TA) is triggered
when you unlock and open theve hicle using
th e emer gency key (/ page 68). #
T
To r
o r emov
emov e:
e:push release catch 1inthe direc-
tion of the ar row and simultaneously pull emer-
ge ncy key2 comple tely out of thekey. #
T
To insert
o insert: :push emer gency key2 comple tely
into theke y until it engages and release catch
1 is back in its initial position. R
R
eplacing t
eplacing t heke
he key batt
y batt ery
ery &
D
DAN
AN GER
GER Risk of fata l injuries due toswal-
lowing batteries
Bat teries contain toxic and cor rosive subs tan-
ces. Swall owing batteries may cause se vere
internal burns tooccur within two hours.
There is a risk of fatal injur y. #
Keep batteries out of there ach of chil-
dren. #
Ifth e battery compartment does not
close securel y,do not use theke y any
lon ger and keep it out of there ach of
ch ildren. #
If batteries are swallo wed, seek medical
attention immediatel y. +
ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmen tal
damage due toimproper disposal of bat-
te ries Batteries contain pollutants. It is
illegal todispose of them with the household
ru bbish. #
Dispose of batteries in an
environmentally responsible manner.
Ta ke dischar ged batteries toaqu ali/ed
specialist workshop or toa collection
point for used batteries. R
R
eq
eq uir
uir ements
ements
R youre qu ire a CR 2025 3 V cell battery
Changing t
Changing t he batt
he battery
ery
Mercedes-Benz recommends that you ha vethe
battery changed at a quali/ed specialist workshop. #
Remo vethe emer gency key (/ page 52). 52
52
Opening and closing