2021 MERCEDES-BENZ V-CLASS key

#
Press eme rgency key2 into the opening in
th eke y in the direction of the ar row until bat-
te ry compartment co ver1 opens. When
doing so, do not hold battery compartment
co ver1 shut. #
Tapth eke y against the palm of your hand so
th at battery 3falls out of the battery com-
partment. #
Insert the new battery into the battery tr ay
with the positive pole facing upwards. Use a
lint-f ree clo thtodo so. #
Fit battery compartment co ver1 tothekey
casing with the front lugs /rst and push it
closed. #
Slide emer gency key2 back in tothekey
( / page 52). R
R
ectifying pr
ectifying pr oblems wit
oblems with t
h the key
he key It is no long
It is no long
er possible t
er possible t o loc
o lock t
k the v
he v ehicle using t
ehicle using t he
he
key.
key.
Po ssible causes:
R The doors are not closed proper ly.
R The central locking system has malfunctioned. #
Close the doors proper lyand lock theve hicle
again. #
Lock theve hicle using the emer gency key
( / page 52) or press down the locking pins
and then close the doors. #
Have the central locking system checked as
soon as possible at a quali/ed specialist work-
shop.
Y
Y ou can no long ou can no long er loc
er lock or unloc
k or unloc k t
k the v
he v ehicle.
ehicle.
Po ssible causes:
R The key battery is weak or dischar ged.
R The key is faulty. #
Check the battery using the indicator lamp and
re place the batter y,if necessary (/ page 51). #
Use the emer gency key element tolock and
unlock theve hicle (/ page 52). #
Have theke ych ecked at a quali/ed specialist
wo rkshop. The v
The v
ehicle will no
ehicle will no t st
t star
art wit
t wit h t
h the key.
he key.
Po ssible causes:
R The on-board elect rical system voltage is too
lo w. #
Switch o. all non-essential consume rs, such
as interior lighting, and try tostart theve hicle
again.
If th is does not work: #
Check the star ter battery and charge it, if nec-
essary (/ page 240).
or #
Jump-start theve hicle.
or #
Consult a quali/ed specialist workshop.
Y
Y ou hav
ou hav e los
e lost akey.
t a key. #
Have theke y deactivated at a quali/ed special-
ist workshop. #
Report the loss immediately totheve hicle
insu rers. #
If necessar y,ha ve the loc kschanged as well. Doors
Doors
U
Unloc
nloc king and opening t
king and opening t he door fr
he door from inside
om inside Door handle (e
xample: driver's door) #
Pull door handle 2.
Saf ety pin 1pops up when the door is
unloc ked. Opening and closing
53
53

Centr
Centr
all
ally loc
y loc king and unloc
king and unloc king t
king the door fr
he door fr om t
om the
he
inside
inside &
W
WARNING
ARNING Risk of accident and injury due
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R getout and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
W
WARNING
ARNING Dangertolife due toexposure
to extreme heat or cold in theve hicle
If people, particular lych ildren, are exposed to
ex treme temp eratures over an extended period
of time, there is a risk of serious injury or dan-
ge rto life. #
Never lea vepersons, children in particu-
lar, unattended in theve hicle. Yo
u can use the central locking buttons tocen-
trally lock and unlo ckthe entire vehicle from the
inside.
The central locking buttons are located in the driv-
er's door. Central locking buttons (vehicles with manually
adjustable front seats)
Central locking buttons (vehicles with electrically
adjustable front seats)
#
T To loc
o loc k or unloc
k or unloc k t
k the entir
he entir e v
e vehicle:
ehicle: press but-
to n1 (unlock) or 2(lock) when the doors
are closed.
Obser vethefo llowing settings when locking and
unlocking from inside:
R Ifth e driver's or co-driver's door is open, the
open door is not loc ked.
All other doors and theta ilgate are loc ked.
R If a sliding door or theta ilgate is open, only the
driver's and co-driver's doors are loc ked.
R You cannot unlock theve hicle cent rally from
th e inside if theve hicle has been loc ked with
th ekey.
R Ifth eve hicle has been loc ked using the central
locking button and a door is opened from the54
54
Opening and closing

inside, only
the door that has been opened is
unloc ked.
R Ifth eve hicle has pr eviously been loc ked with
th eke y,opening a door from the inside will
trigger the anti-theT alarm system. Switch o.
th e alarm (/ page 68). A A
ctiv ctiv ating/deactiv
ating/deactiv ating t
ating the aut
he automatic loc
omatic loc king
king
mec
mec hanism
hanism R
R
eq
equir uir ements:
ements:
R The po wer supply or theve hicle has been
switched on.
R The doors are closed.
When the automatic locking mechanism is activa-
te d and theve hicle is tr avelling at a speed abo ve
15 km/h, theve hicle is loc ked automaticall y. Central locking buttons (vehicles with manually
adjustable front seats) Central locking buttons (vehicles with electrically
adjustable front seats)
R Ifth eve hicle is being tested on a roller dyna-
mome ter or is being tow- star ted or push-star-
te d, there is a risk of being loc ked out when
th e function is activated. #
T To activ
o activ at
ate:
e: press and hold button 2until you
hear a tone. #
T
To deactiv
o deactiv at
ate:
e: press and hold button 1until
yo u hear a tone. U
Unloc
nloc king and loc
king and loc king t
king the dr
he driv
iver's door wit
er's door wit h t
h the
he
eme rg
emerg encykey
ency key %
Tolock theve hicle fully with the emer gency
ke y,press down the locking pins of the doors.
Then lock the driver's door with the emer-
ge ncy key. #
T
To unloc
o unloc k:
k:insert the emer gency key fully in to
th e driver's door lock and turn it anti-cloc k-
wise. #
T
To loc
o loc k:
k:inse rtthe emer gency key fully in tothe
driver's door lock and turn it clockwise.
% Right-hand dr
Right-hand dr iv
iv e v
e v ehicles:
ehicles: turnthe emer gency
ke y in the opposite direction for each case. Sliding door
Sliding door
Opening/closing t
Opening/closing t
he sliding door fr
he sliding door from outside
om outside &
W WARNING ARNING Risk of becoming trapped due
to an open sliding door which is not
engaged in place
On an incline, the sliding door can mo veby
itself. Opening and closing
55
55

R
press the appropriate sliding door button in
th e centre console or
R press the button on the door sill or
R pull thero ck er switch on the door handle &
W
WARNING
ARNING Risk of becoming trapped due
to sliding door opening towa rdsth ere ar
When you open the sliding door, the sliding
door could hit other people as it mo ves
to wa rdsth ere ar of theve hicle. #
Only open the sliding door when tra1c
conditions permit. *
N
NOOTE
TE Damage tothe sliding door due to
incor rect use Using
the lo wer guide of the sliding door (car-
ri age) as a step can result in damage tothe
trim and/or mechanical components of the
sliding door. #
Do not use the lo wer guide of the sliding
door (car riage) as a step. Yo
u must reset the electric sliding door if there has
been a malfunction or a drop in voltage
(/ page 59).
Yo ur vehicle can be equipped with an elect ric slid-
ing door on the leT and/or right-hand side.
Yo u can open and close the sliding door with these
controls:
R Sliding door buttons on the centre console
R Sliding door button on the door sill (B-pillar)
R Door handle (inside or outside)
R Key
The sliding door is equipped with automatic blo ck-
age de tection with reve rsing function. If a solid
object bloc ksorrestricts the sliding door during
th e automatic closing process, the sliding door
opens again automaticall y.Ifth e sliding door is
obstructed during the opening procedure, it mo ves
back a fewcentimetres in the opposite direction
and stops.
The automatic bloc kage detection with reve rsing
function is only an aid. It is not a substitute for
yo ur attentiveness when closing the electrical slid-
ing door.
If an obstacle is de tected, the display sho ws the
Left-hand electric sliding door Obstruction detec- ted
message, forex ample, and /ve warning tones
sound.
% In unf avourable operating conditions, e.g.
frost, ice or heavy soiling, press and hold the
appropriate sliding door button. The elect ric
sliding door mo ves with increased forc e.
Obser vethat in such circums tances, the
bloc kage detection is less sensitive. Tostop
th e mo vement, release the sliding door button. Opening and closing t Opening and closing t
he electr
he electrical sliding door
ical sliding door
fr
fr om t
om t he inside
he inside &
W
WARNING
ARNING Risk of becoming trapped due
to sliding door opening towa rdsth ere ar
When you open the sliding door, the sliding
door could hit other people as it mo ves
to wa rdsth ere ar of theve hicle. #
Only open the sliding door when tra1c
conditions permit. Opening Opening
1
Sliding door button forth e sliding door on the
leT-hand side
2 Sliding door button forth e sliding door on the
ri ght-hand side Opening and closing
57 57

3
Rocker switch
4 Safety pin
5 Sliding door but ton in the door sill
Yo u can only open a sliding door with sliding door
button 5inthe door sill or with rock er switch 3
on the door handle if thech ild-proof lock has not
been activated.
The sliding door is equipped with an active
reta iner, which engages the door at the end stop
when opened. #
Brie0y press appropriate sliding door button
1 or2 inthe centre console.
or #
Press sliding door button 5inthe door sill.
or #
Brie0y pull back rock er switch 3.
If th e door is loc ked, locking pin 4pops up.
The sliding door unloc ks, automatic operation
is star ted and the sliding door opens.
If yo u use sliding door button 1or2 inthe
cent reconsole you will hear two warning sig-
nals during the opening procedure.
The indicator lamp in sliding door button 1or
2 inthe centre console 0ashes forth e dura-
tion of automatic operation.
The indicator lamp in sliding door button 1or
2 inthe centre console is lit whene verthe
appropriate sliding door is open. Depending on
th eve hicle equipment, the display can also
show theSliding door open message.
Closing Closing #
Brie0y press appropriate sliding door button
1 or2 inthe centre console.
or #
Press sliding door button 5inthe door sill.
or #
Brie0y push rock er switch 3forw ards.
The sliding door is released from its lock and
automatic operation is star ted. The sliding door
closes.
If yo u use sliding door button 1or2 inthe
cent reconsole you will hear two warning sig-
nals during the closing procedure.
The indicator lamp in sliding door button 1or
2 inthe centre console goes out whene ver
th e cor responding sliding door is closed. Int
Int err err up
upting aut
ting aut omatic oper
omatic oper ation
ation #
Press cor responding sliding door button 1or
2 inthe centre console again.
or #
Press sliding door button 5inthe door sill
again.
or #
Brie0y pull back rock er switch 3. Opening/closing t
Opening/closing t
he electr
he electric sliding door wit
ic sliding door wit h t
h the
he
key
key %
Ifth eve hicle is /tted with two sliding doors,
th e5 button on theke y can only be used
to open or close one of the two sliding doors
(/ page 59). #
T
To unloc
o unloc k:
k:brie0y press the5 button on the
key. #
T
To open:
o open: press and hold the5 button on
th eke yfo r longer than 0.5 seconds.
Yo u will hear two acoustic signals and the slid-
ing door will open automaticall y. #
T
To close:
o close: press and hold the5 button on
th eke yfo r longer than 0.5 seconds.
Yo u will hear two acoustic signals and the slid-
ing door will close automaticall y. #
T
To int
o int err
errup
upt aut
t aut omatic oper
omatic oper ation:
ation:brie0y press
th e5 button on thekey.
The sliding door stops moving. Opening/closing t
Opening/closing t
he electr
he electrical sliding door fr
ical sliding door fr om
om
t
t he outside
he outside #
T
To open:
o open: pull door handle 1.
The sliding door opens. In addition, you will
hear two warning signals. #
T
To close:
o close: pull door handle 1.
The sliding door closes. #
T
To int
o int err
errup
upt aut
t aut omatic oper
omatic oper ation:
ation:pull door
handle 1again. 58
58
Opening and closing

Pr
Pr
ogr
ogr amming t
amming t heke
he key butt
y butt on f
on for t
or the sliding door
he sliding door R
R
eq
eq uir
uir ements:
ements:
R The vehicle is equipped with two elect ric slid-
ing doors.
R The sliding door tobe prog rammed is open.
R The vehicle is switched on.
The 5 button on theke y can be prog rammed.
Prog ram the5 button toopen theright or leT
sliding door. 1
Sliding door button forth e sliding door on the
leT-hand side
2 Sliding door button forth e sliding door on the
ri ght-hand side #
Press and hold sliding door button 1or2 in
th e centre console forth e appropriate sliding
door until the sliding door is closed and four
to nes ha vesounded.
The Left-hand electric sliding door key pro-
grammed /Right-hand electric sliding door
key programmedmessage appears in the dis-
pla y. R
R
ese
ese tting t
tting t he electr
he electr ic sliding door
ic sliding door Yo
u must reset the electric sliding door if there has
been a malfunction or a drop in voltage. #
Ifth e sliding door is open: close it byhand. #
Using the cor responding 5or4 sliding
door button on the centre console, open the
sliding door at least 40 cm and then close the
sliding door comple tely. #
When the sliding door is closed, open the slid-
ing door fully using the cor responding 5or 4
sliding door button on the centre con-
sole.
The sliding door is reset. R R
ectifying pr
ectifying pr oblems wit
oblems with t
h t he electr
he electr ic sliding door
ic sliding door The electr
The electr
ic sliding door is lock
ic sliding door is lock ed in place.
ed in place.
Un favo urable operating conditions, e.g. frost, ice
or heavy soiling, may obstruct the function of the
sliding door. #
Press and hold the sliding door button until the
sliding door has opened or closed.
The sliding door mo ves with increased forc e.
Obser vethat in such circums tances, the bloc k-
age de tection is less sensitive. Tostop the
mo vement, release the sliding door button. #
Remo vethe cause of the bloc kage atthe earli-
est opportunity. T T
ailg
ailg ate
ate Opening and closing t
Opening and closing t
he t
he tailg
ailgate
ate &
D
DAN
AN GER
GER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if there ar
wind owis open when theve hicle is running,
especially if theve hicle is in motion. #
Always switch o. theve hicle before
opening there ar wind ow. #
Never drive with there ar wind owopen. *
N
NOOTE
TE Damage totheta ilgate caused by
obstacles abo vetheve hicle The
tailgate swings rear wa rds and upwards
when it is opened. #
Make sure that there is su1cient space
behind and abo vetheta ilgate. %
You will /nd de tails of theta ilgate opening
dimensions under "Technical data"
(/ page 278). Opening and closing
59 59

R
There are no persons within the swinging range
of theta ilgate.
R The q button on theke y is prog rammed to
open and close theta ilgate (/ page 62).
Opening
Opening #
Press button 1inthe handle and step out of
th e swinging range of theta ilgate.
or #
Brie0y press and hold theq button on the
key.
Au tomatic operation is star ted. The tailgate
opens and swings upwards.
In addition, you will hear two warning signals.
Closing
Closing #
Press button 2intheta ilgate and step out of
th e swinging range of theta ilgate.
or #
Brie0y press and hold theq button on the
key.
Au tomatic operation is star ted and theta ilgate
closes.
During closing, closing button 20ashes and
two warning tones sound.
Int Int err
err up
upting aut
ting aut omatic oper
omatic oper ation
ation #
Press button 1inthe handle again.
or #
Press closing button 2intheta ilgate again.
or #
Brie0y press and hold theq button on the
ke y again.
A
A djus
djus ting t
ting t he opening angle of t
he opening angle of t he t
he tailg
ailgate
ate
Se
Se tting t
tting t he end position
he end position
Yo u can set the opening angle of theta ilgate by
saving the desired position as the end position. #
Open theta ilgate and stop automatic operation
in the desired position.
or #
Open theta ilgate and manually swing it into
th e desired position. #
Press and hold the closing button qonthe
ta ilgate until the acoustic signal sounds once.
The cur rent position of theta ilgate has been
sa ved as the end position.
R
R ese
ese tting t
tting t o t
o the maximum opening angle
he maximum opening angle #
Open theta ilgate. #
Press and hold the closing button qonthe
ta ilgate until the acoustic signal sounds twice.
The sa ved end position has been dele ted and
th eta ilgate opens again tothe maximum
ex tent.
R
R ese
ese tting t
tting t he t
he tailg
ailgate
ate
Yo u must reset theta ilgate if there has been a mal-
function or an inter ruption in thevo ltage suppl y. #
Ifth eta ilgate is open: close theta ilgate by
hand. #
Brie0y press the button in the handle of the
ta ilgate, step out of the swinging range of the
ta ilgate and open theta ilgate. #
When theta ilgate is fully open, press theq
closing button in theta ilgate and step out of
th e swinging range of theta ilgate.
The tailgate closes. When theta ilgate is fully
closed, it is reset and operational. Opening and closing
61
61

%
When theq button of theke y is prog ram-
med for operating theta ilgate (/ page 62),
yo u can also use theke yto open and close the
ta ilgate.
Opening and closing t
Opening and closing t he r
he rear window
ear window &
D
DAN
AN GER
GER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if there ar
wind owis open when theve hicle is running,
especially if theve hicle is in motion. #
Always switch o. theve hicle before
opening there ar wind ow. #
Never drive with there ar wind owopen. R
R
eq
eq uir
uir ements:
ements:
R The vehicle or load compartment is unloc ked
and theta ilgate is closed.
R T
To open using t
o open using t hekey:
he key:
- The vehicle is /tted with an EAS Y-Pa ck tail-
ga te and theq key but ton is prog ram-
med toopen there ar wind ow
( / page 62) or theve hicle is equipped
with the Bunk Package.
Opening
Opening #
Press theq button on thekey.
or #
Press button 1onthe handle on there ar win-
do w.
Closing
Closing #
Swing there ar wind owdown and push it
closed. Pr
Pr
ogr
ogr amming t
amming t heke
he key butt
y butt on f
on for t
or the t
he t ailg
ailgat
ate or r
e or r ear
ear
window
window
R R eq
eq uir
uir ements:
ements:
R The tailgate and there ar wind oware closed.
R The vehicle is switched on.
If yo ur vehicle is /tted with an EAS Y-PA CK tailgate,
yo u can prog ram theq button on thekey
either toopen/close theta ilgate or toopen the
re ar wind ow. #
Press the buttons in the handle of theta ilgate
and in the handle of there ar wind owsimulta-
neously for appr oximately /ve seconds.
ATer successfully changing the function, the
ve hicle turn signal lamps 0ash once. #
Check the function of theq button on the
key. Side window
Side window
Opening and closing t
Opening and closing t
he side windows
he side wind ows &
W
WARNI NG
ARNI NGRisk of becoming trapped when
opening a side wind ow
When you open a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody is
to uching the side windo w. #
If someone is trapped, release the button
immediately or pull it in order toclose
th e side window again. &
W
WARNING
ARNING Risk of becoming trapped when
closing a side window
When closing a side windo w,body parts could
be trapped in the closing area in the process. #
When closing, make sure that no body
parts are in the closing area. #
If someone is trapped, release the button
immediately or press the button in order
to reopen the side windo w. &
W
WARNI NG
ARNI NGRisk of becoming trapped when
ch ildren operate the side windo ws
Children could become trapped if they operate
th e side windo ws, particular lywhen unat ten-
ded. 62
62
Opening and closing