2021 MERCEDES-BENZ V-CLASS warning

R
Use only automatic car washes that meet cur-
re nt tech nological standa rds.
R Do not use a wash prog ram that ends with a
hot wax treatment in automatic car washes.
R Do not use paint cleaners, bu1ng or polishing
products, or gloss preser vers, e.g. wax.
R Always ha vepaintwork repairs car ried out at a
qu ali/ed specialist workshop. N
No
ot
tes on t
es on t he car
he care of v
e of vehicle par
ehicle par ts
ts &
W
WARNING
ARNING Risk of injury if unsuitable
climbing aids are used
In theev ent that you use openings in the body-
wo rkor attachments as steps, you could:
R Slip and/or fall.
R Damage theve hicle and thus slip and fall. #
Always use non-slip, stable climbing aids,
e.g. a suitable ladder. &
W
WARNING
ARNING Risk of ent rapment if the wind-
screen wipers are switched on while the
windscreen is being cleaned
If th e windscreen wipers are set in motion
while you are cleaning the windscreen or wiper
blades, you can be trapped bythe wiper arm. #
Always switch o. the windscreen wipers
and the ignition before cleaning the wind-
screen or wiper blades. &
W
WARNING
ARNING Risk of burns from theta ilpipe
and tailpipe trims
The exhaust tailpipe and tailpipe trims can
become very hot. If you come into contact with
th ese parts of theve hicle, you could burn your-
self. #
Always be particular lycareful around the
ta ilpipe and theta ilpipe trims and super-
vise children especially closely in this
area. #
Allow vehicle parts tocool down before
to uching them. *
N NOOTE TE Damage caused bythe use of open-
ings in the bodywork or de tach able part as
a step Using
the lo wer guide of the sliding door (car-
ri age) as a step can damage the trim and/or
mechanism of the sliding door. #
Do not use the guide of the sliding door
(car riage) as a step. %
Information on suitable cleaning agents or
cleaning clo ths can be obtained from a quali-
/ed specialist workshop.
To prev ent damage totheve hicle, obser vethe
no tesfo r cleaning and care of thefo llowing vehicle
parts:
Wheels and r Wheels and r ims
ims
R Use water and acid-free alloy wheel cleaner.
R Do not use acidic alloy wheel cleaners to
re mo vebrake dust. Otherwise, wheel bolts and
brake components could be damaged.
R Toavo id cor rosion of brake discs and brake-
pads, drive for a few minutes aTer cleaning
before parking theve hicle. The brake discs and
brakepads warm up and dry out.
W
W indo ws
indo ws
R Clean the windo wsinside and outside with a
damp clo thand with a cleaning agent recom-
mended for Mercedes-Benz.
R Do not use dry clo ths, abrasive cleaning agents
or cleaners containing sol vents toclean the
inside of windo ws.
W
W iper blades
iper blades
R With th e wiper arms folded away,clean the
wiper blades with a damp clo th (/ page 118).
R Do not clean the wiper blades too oTen.
Ext
Ext er
erior lighting
ior lighting
R Clean the lenses with a wet sponge and mild
cleaning agent, forex ample, car shampoo.
R Only use cleaning agents or clo ths suitable for
plastic lenses.
Sensors
Sensors
R Clean the sensors in the front and rear bump-
ers with a soT clo thand car shampoo
(/ page 152).
R When using a high-pressure cleaner, keep a
minimum distance of 30 cm. 232
232
Maintenance and care

R
R
e
ev
ver
er sing camer
sing camer a and 360° Camera
a and 360° Camera
R Open the camera co ver with the multimedia
system (/ page 167).
R Use clean water and a soT clo thtoclean the
camera lens.
R Do not use a high-pressure cleane r.
Sliding door
Sliding door
R Remo ve fo reign objects from the vicinity of the
contact plates and contact pins of the sliding
door.
R Clean the contact plates and contact pins with
a mild cleaning agent and a soT clo th.
R Do not oil or grease the contact plates and the
contact pins.
T
T ailpipes
ailpipes
R Clean with a cleaning agent recommended for
Mercedes-Benz, especially in the winter and
aTer washing theve hicle.
R Do not use acidic cleaning agents.
Tr
Tr ailer hitch
ailer hitch
R Obser vethe no tes on care in the trailer hitch
manufacturer's operator's manual.
R Do not clean the ball neck with a high-pressure
cleaner or sol vent.
R Remo vetraces of rust on the ball, forex ample,
with a wire brush.
R Remo vedirt with a lint-free clo th.
R ATer cleaning, lightly oil or grease the ball
head.
% Before using trailers with anti-swer vecoupling,
no te the manufacturer's operator's manual. N
No
ot
tes on t
es on t he cleaning and car
he cleaning and car e of t
e of the int
he int er
erior
ior &
W
WARNING
ARNING Risk of injury from plastic parts
breaking o. aTer the use of sol vent-based
ca re products
Care and cleaning products containing sol-
ve nts can cause sur faces in the cockpit to
become porous. When the airbags are
deplo yed, plastic parts may break away. #
Do not use any care or cleaning products
containing sol vents toclean the cockpit. &
W WARNING
ARNING Risk of injury or fatal injuries
from bleached seat belts
Bleaching or dyeing seat belts can se verely
we aken them.
This can, forex ample, cause seat belts to tear
or fail in an accident. #
Never bleach or dye seat belts. *
N
NOOTE
TE Property damage due todisinfec-
ta nts and cleaning agents The interior includes a number of sensitive sur-
fa ces such as displa ys, plastics and leather.
Disin fectants and cleaning agents can contain
subs tances that pen etra te and damage sur fa-
ces. Tech nology behind buttons and displa ys
can also be damaged. #
Select disin fectants and cleaning agents
carefully and use them only for sur faces
ex plicitly appr ovedby the manufacturer. #
Do not use disinfectants and cleaning
agents in enclosed spaces and ventila te
aTer use. #
Use the disinfectant or cleaning agent
carefully according tothe manufacturer's
inst ructions and do not soak any parts of
th e interior. *
N NOOTE
TE Property damage due todisinfec-
ta nts The interior includes a number of sensitive sur-
fa ces such as displa ys, plastics and leather.
Disin fectants can contain alcohol and other
subs tances that attack and damage sur faces.
Te ch nology behind buttons and displa yscan
also be damaged. #
Only use disin fectant on sur faces explic-
itly appr ovedby the manufacturer. #
Do not use disinfectants in enclosed
spaces and ventila teaTer use. #
Do not use disin fectants that contain
alcohol. #
Use disin fectant carefully according to
th e manufacturer's inst ructions and do
not soak any parts of the interior. To
prev ent damage totheve hicle, obser vethefo l-
lowing no tesfo r cleaning and care: Maintenance and care
233 233

Emerg
Emerg
ency
ency R
R
emo
emo ving t
ving t he safe
he safe ty v
ty vest
est The saf
etyve st is loca ted in the door st owage
compartment in the driver's door. #
Take the saf etyve st out of the door st owage
compartment.
% Safetyve sts can also be stored in the door
st ow age compartment of the co-driver's door. 1
Maximum number of washes
2 Maximum wash temp erature
3 Do not bleach
4 Do not iron
5 Do not tumble dry
6 Do not dr y-clean
7 This is a class 2 vest
The sa fety vest only ful/ls the legally requ ired
standards if it is the cor rect size and is comple tely
closed.
Re place the saf etyve st in thefo llowing cases:
R if damaged or if there 0ex strips are di rty
R ifth e maximum permitted number of washes is
ex ceeded
R ifth e saf etyve st's 0uorescence has faded W W
ar
ar ning tr
ning tr iangle
iangle R
R
emo
emo ving t
ving t he w
he war
arning tr
ning tr iangle
iangle
The warning triangle is located in the st owage
compartment in the driver's door. #
Take thewa rning triangle out of the st owage
compartment. Se
Se
tting up t
tting up t he w
he war
arning tr
ning tr iangle
iangle #
Fold side re0ectors 1upwards toform a tri-
angle and lock them at theto p using upper
press-stud 2. #
Fold stand 3down and out tothe side.
% When using thewa rning triangle you must
obser vethe legal requ irements forth e country
in which you are cur rently driving. R
R
emo
emo ving t
ving t he
he/rs
/rst-aid t-aid kit
kit(soT
(soT sided)
sided) The /rst-aid kit (soT sided) is located in
the st ow-
age compartment in the co-driver door. #
Remo ve/rst-ai d( soT sided) kit from the st ow-
age compartment.
Check theex piry date on the /rst-aid kit (soT
sided) at least once a year. Replace any expired or
missing contents.
Obser vethe legal requ irements of the country in
which you are cur rently driving. R R
emo
emo ving t
ving t he
he/re
/re e
extinguisher
xtinguisher &
W
WARNI NG
ARNI NGRisk of accident due toan
inco rrectly secured /re extinguisher in the
driver's foot we ll
A /re extinguisher may impede pedal tr avel or
block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle.
The /re extinguisher can be 0ung around and
injure the driver or other vehicle occupants. #
Always store and secure the /re extin-
guisher in the brac ket. #
Do not remo vethe /re extinguisher while
driving. Breakdown assistance
235 235

%
F
For Eur
or Eur asian Economic U
asian Economic Union: nion:various func-
tions, e.g. receiving tra1c information, cannot
be used for up totwo hours aTer sending an
emer gency call. F
F
unction of t
unction of t he emerg
he emerg ency call syst
ency call syst em self-diagno-
em self-diagno-
sis
sis Yo
ur car veri/es the operability of the emer gency
call system each time the ignition is ON.
In theev ent of a system malfunction, you will be
informed bythefo llowing signals:
R The SOS NOT READY messageinthe inst ru-
ment cluster or there dSOS NOT READY mes-
sage on the displa y,ifav ailable
R The 0ashing indicator lamp in theove rhead
control panel
Please, make sure, that during 30 seconds aTer
switching ignition ON there d indicator SOS NOT
READY inthe upper right corner of the multimedia
display is switched OFF, this means the emer gency
call system passed diagnostics successfull y.S
S
t
tar
ar ting/st
ting/st opping ERA
opping ERA -GL
-GLONASS t
ONASS t es
est mode
t mode R
R
eq
eq uir
uir ements:
ements:
R The star ter battery is su1ciently charge d.
R The vehicle is switched on.
R The vehicle has been stationary for at least one
minute.
% Thetest mode is cu rrently available in the
count ries of the Eurasian Economic Union. #
T
To st
o st ar
art t
t t he t
he t es
est mode:t mode: press and hold the
~ button on the multifunction steering
wheel or theF button on theove rhead
control panel for at least /ve seconds.
Te st mode is star ted and ended automatically
aTer completion of the speech test. #
T
To st
o st op t
op t es
est mode manuallyt mode manually: :switch o. the
ve hicle.
The test mode is ended. Flat ty
re
Flat tyre N
No
ot
tes on
es on 0at
0attyr
tyres
es &
W
WARNING
ARNING Risk of accident due toa 0at
tyre
A 0at tyre st rongly impai rstheve hicle's driving
ch aracteristics, as well as its steering and
braking characteristics. #
Do not drive with a 0at tyre. #
Replace the 0at tyre with the spare
wheel. Alternativel y,consult a quali/ed
specialist workshop. Yo
u will /nd a stic ker with the Mercedes-Benz
Service24h telephone number on the B-pillar on
th e driver's side, forex ample.
Fo rve hicles with a spare wheel, information in the
ev ent of a 0at tyre can be found under "Wheels
and tyres" (/ page 258). Batt
Batt
ery
ery N
No
ot
tes on t
es on t he st
he start
arter batt
er batt ery
ery Wo
rkon the batter y,e.g. removing or ins talling,
re qu ires specialist kno wledge and the use of spe-
cial tools. Therefore, alw ays ha veworkon the bat-
te ry car ried out at a quali/ed specialist workshop. &
W
WARNING
ARNING Risk of an accident due towo rk
car ried out incor rectly on the battery
Wo rkcar ried out incor rectly on the battery
can, forex ample, lead toa short circuit. This
can restrict functions releva nt for saf ety sys-
te ms and impair the operating saf ety of your
ve hicle.
Yo u could lose control of theve hicle in thefo l-
lowing situations in particular:
R when braking
R intheev ent of abrupt steering manoeuvres
and/or when theve hicle's speed is not
adap tedto the road conditions #
Intheev ent of a short circuit or a similar
incident, contact a quali/ed specialist
wo rkshop immediatel y. #
Do not drive on. #
Always ha veworkon the battery car ried
out at a quali/ed specialist workshop. 238
238
Breakdown assis
tance

R
Further information on ABS (/ page 153)
R Further information on ESP ®
(/ page 153)
Fo r saf etyre asons, Mercedes-Benz recommends
th at you only use batteries that ha vebeen tested
and appro vedfo ryo ur vehicle byMercedes-Benz.
These bat teries pr ovide increased impact pr otec-
tion topreve ntvehicle occupants from su.ering
acid burns should the battery be damaged in an
accident. &
W
WARNING
ARNING Risk ofexplosion due toelec-
trostatic charge
Electrostatic charge can ignite the highly explo-
sive gas mixtu reinthe batter y. #
Todischar geany elect rostatic charge
th at may ha vebuilt up, touch the me tal
ve hicle body before handling the batter y. The high
ly0ammable gas mixtu reis created while
th e battery is charging and when jump-starting.
Make sure that nei ther you nor the battery is elec-
trostatically charge d.
Electrostatic charge can occur in thefo llowing
cases, forex ample:
R you are wearing synthetic clo thing.
R there is friction between your clo thing and the
seat.
R ifyo u drag or push the battery across a carpet
or other synthetic materials
R youru bth e battery with clo ths or towe ls &
W
WARNING
ARNING Danger of chemical burns from
th e battery acid
Battery acid is caustic. #
Avoid contact with the skin, eyes or
clo thing. #
Do not lean overth e batter y. #
Do not inhale battery gases. #
Keep children away from the batter y. #
Immediately rinse bat tery acid o. thor-
oughly with plenty of clean water and
seek medical attention immediatel y. +
ENVIR ENVIR
ONMENT ONMENT AL NO
AL NOTE
TE Environmen tal
damage due toimproper disposal of bat-
te ries Batteries contain pollutants. It is
illegal todispose of them with the household
ru bbish. #
Dispose of batteries in an
environmentally responsible manner.
Ta ke dischar ged batteries toaqu ali/ed
specialist workshop or toa collection
point for used batteries. Obser
vethe saf ety no tes and pr otective measures
when handling batteries. Risk of
explosion Fire
, naked 0ames and smoking are
prohibited when handling the batter y.
Av oid creating spar ks. Electrolyte or battery acid is cor
rosive.
Av oid contact with the skin, eyes and
clo thing. Wear suitable pr otective
clo thing, in particular glo ves, an apron
and a saf ety mask. Immediately rinse
electrolyte acid splashes o. with clean
wa ter. If necessar y,seek medical
advice. We
areye pr otection. Ke
ep children at a safe distance. Obser
vethese Operating Instructions. Breakdown assistance
239 239

Obser
vethefo llowing no tes:
R Recharge the battery more frequently in the
fo llowing cases:
- You predominantly drive short distances.
- You predominantly drive at low outside
te mp eratures.
- You lea vetheve hicle par kedfo r a lengt hy
period.
In order forth e batteries toachie vetheir maxi-
mum possible service life, they must alw ays be
su1ciently charge d.
R Consult a quali/ed specialist workshop if you
wish tolea veyour vehicle par ked up for long
periods.
R When you park theve hicle, remo vetheke y if
yo u do not requ ire any electrical consumers.
The vehicle will then use very little energy, thus
conserving battery po wer.
R Ifyo ur vehicle requ ires jump-starting, or if you
wish toprov ide jump-starting assistance to
ano ther vehicle, only use the jump-start con-
nection point in the engine compartment
(/ page 240).
Inst
Inst allation locations
allation locations
Yo ur vehicle may be equipped with thefo llowing
two batteries located in the seat base of theright-
hand front seat, depending on the equipment ver-
sion:
R Starter battery
R Support battery S
S
t
tar
ar ting assist
ting assist ance and c
ance and c har
harging t
ging t he 12 V batt
he 12 V batt ery
ery &
W
WARNING
ARNING Risk ofexplosion from a frozen
battery
A dischar ged battery may freeze at temp era-
tures slightly abo veor below freezing point.
During starting assistance or battery charging,
battery gas can be released. #
Always allow a battery tothaw before
ch arging it or per form ing starting assis-
ta nce. If
th ewa rning/indicator lamps do not light up in
th e inst rument cluster at temp eratures around or
below freezing, it is highly probable that the dis-
ch arge d battery has frozen. In
this case, obser vethefo llowing points:
R Do not give theve hicle starting assis tance or
ch arge the batter y.
R The service life of a bat tery that has been
th awe d may be reduced drasticall y.
R The starting beh aviour may de teriorate, partic-
ular lyat low temp eratures.
R It is recommended that you ha veath awe d bat-
te ry checked at a quali/ed specialist workshop. &
W
WARNING
ARNING Risk ofexplosion due toexplo-
sive mixture of gases
An explosive mixture of gases can escape from
th e battery during charging and starting assis-
ta nce. #
Fire, naked 0ames, smoking and creating
spar ksmust be avoided. #
Make sure there is adequate ventilation. #
Do not stand overth e batter y. &
W
WARNI NG
ARNI NGDanger of chemical burns from
th e battery acid
Battery acid is caustic. #
Avoid contact with the skin, eyes or
clo thing. #
Do not lean overth e batter y. #
Do not inhale battery gases. #
Keep children away from the batter y. #
Immediately rinse battery acid o. thor-
oughly with plenty of clean water and
seek medical attention immediatel y. S
S
t
tar
ar ting assist
ting assist ance
ance
* NO
NOTE
TEDamage caused bynumerous or
ex tended attem ptsto start the engine Numerous or
extended attem ptsto start the
engine may damage the catalytic con verter
due tonon-combusted fuel. #
Avoid numerous and extended attem pts
to start the engine. Do not use a
rapid charging device tostart the
ve hicle. If your vehicle's battery is dischar ged, the
engine can be jump-star ted from ano ther vehicle
or from a donor battery using jump leads. Forth is
purpose, theve hicle has a jump-start connection
point in the engine compartment. 240
240
Breakdown assistance

#
Start the engine of the donor vehicle and run it
at idling speed. #
Start theve hicle and let the engine runfo r a
while. #
Before disconnecting the jump leads, switch
on an electrical consumer in your ow nve hicle,
e.g. there ar wind owheater or the lighting. #
Disconnect the negative term inal clamp of the
jump lead from ea rth contact 4and then
from negative term inal 2ofthe donor bat-
te ry. #
Disconnect the positive term inal clamp of the
jump lead from positive term inal 5onthe
jump-start connection point, and then from
positive term inal 3ofthe donor batter y.
Contact pr otection co ver1 is automatically
re turned forw ards toits original position bythe
spring forc e and the jump-start connection
point is closed. #
Position the co ver on positive term inal 3of
th e donor batter y. #
Have the battery checked at a quali/ed spe-
cialist workshop.
Char
Char ging t
ging t he 12 V batt
he 12 V batt ery
ery
* NO
NOTE
TEDamage tothe electronics caused
by non-appro vedch arging devices Charging a /tted battery with a battery
charger
which has not been appr ovedby Mercedes-
Benz can damage the on-board electronics. #
Only use a battery charge r which has
been appr ovedby Mercedes-Benz and
which permits charging the battery when
it is /t tedintheve hicle. #
Only charge the battery using the jump-
start connection point. A battery
charge r specially adap tedfo r Mercedes-
Benz vehicles and tested and appro vedfor
Mercedes-Benz is available as an accessor y.
Fu rther information is available from any
Mercedes-Benz Se rvice Centre. Read the operat-
ing inst ructions foryo ur charge r before charging
th e batter y.
Re charge the battery more frequently if you use
th eve hicle mainly for short trips and/or drive at
low outside temp eratures. #
Connect the battery charge rto the positive ter-
minal and ear thcontact in the same order as when connecting
the donor battery in the
jump-starting procedu re.
% If a battery is not /tted and not in service, you
should charge itev ery thre e months. This
helps tocounteract self-discharging and pre-
ve nt damage tothe batter y.
12 V batt
12 V batt er
ery care
y care
* NO
NOTE
TEBattery dischar gedue toleakage
cur rents Dirty bat
tery term inal clamps and battery sur-
fa ces cause leakage cur rents. This can lead to
th e battery discharging. #
Keep the battery term inals and battery
sur faces clean and dr y. *
N
NO
OTE
TE Damage tothe battery housing due
to improper cleaning If
yo u use cleaning agents containing fuel,
th ese can damage the battery housing. #
Do not use cleaning agents containing
fuel. *
N NOOTE TE Damage tothe battery due toself-
dischar ge If dirt
gets into the battery cell, the self-dis-
ch arge ofthe battery is increased and the bat-
te ry can be damaged. #
Only clean the battery with the cell caps
scr ewe d in. Obser
vethefo llowing points on battery care: #
Regular lych eck the battery term inals and the
fa stening of the negative cable tothech assis
to ensure that they are /rmly seated. #
Lightly grease the undersides of the battery
te rm inal clamps with acid-resistant grease. #
Only clean the battery housing with commer-
cially available cleaning agents. Disconnecting and r
Disconnecting and r
emo
emoving t
ving t he st
he start
arter batt
er batt ery
ery &
W
WARNING
ARNING Risk ofexplosion due tohydro-
ge nga s igniting
If, when charging a batter y,there is a short cir-
cuit or spar ksstart toform ,th ere is a danger
of hydrogen gas igniting. 242
242
Breakdown assis
tance

Open seat base (e
xample:right-hand front seat) #
Remo vescr ews5 from holder 6. #
Remo veholder 6. #
Remo ve ve nt hose 4from theto p of the bat-
te ry. #
Pull the battery out of the seat base until the
negative term inal clamp can be released and
re mo ved. #
Disconnect the negative term inal clamp from
negative term inal 3. #
Remo vethe negative term inal clamp in such a
wa yth at the battery term inal clamp no longer
to uches negative term inal 3. Example: star
ter battery #
Remo vethe battery from the seat base and
place it on the door sill as shown. If necessar y,
hold the battery byhandles 9. #
Remo vethe clamp co ver of positive term inal
8. #
Remo vepositive term inal clamp 8from posi-
tive term inal 7. #
Remo vepositive clamp 8in such a wayth at it
no lon gerto uches positive term inal 7. #
LiTthe battery out of the door sill byhandles
9. Connecting and
Connecting and
/tting
/ttingt
the st
he st art
arter batt
er batt ery
ery &
W
WARNING
ARNING Risk ofexplosion due tohydro-
ge nga s igniting
If, when charging a batter y,there is a short cir-
cuit or spar ksstart toform ,th ere is a danger
of hydrogen gas igniting. #
Take care that the positive clamp con-
nected toa battery does not come into
contact with vehicle parts. #
Never place me tal objects or tools on a
batter y. #
When connecting and disconnecting the
batter y,alw ays obser vethe sequence of
battery clamps described. #
Take care toonly connect battery term i-
nals of identical polarity when receiving
starting assistance. #
Obser vethe sequence described for con-
necting and disconnecting the jump
leads when receiving starting assistance. #
Do not connect or disconnect the battery
te rm inals while the engine is running. *
N
NOOTE
TE Damage tothe on-board electronics
due toreve rsing the battery clamps Incor
rectly connecting the battery can damage
th e on-board electronics. #
Always connect the battery as described
in thefo llowing sequence. Neverre ve rse
th ete rm inal clamps. The
following description on connecting and /tting
th e battery uses theex ample of the star ter battery
in the seat base of theright-hand front seat. Example: star
ter battery #
Place the battery on the door sill as shown and
secure with handles 3if necessar y. #
Connect positive term inal clamp 2topositive
te rm inal 1. The positive lead must be routed 244
244
Breakdown assistance