2021 MERCEDES-BENZ V-CLASS MPV fuel

Symbols
..................................................... 4At
agl ance ................................................. 6
Cockpit ........................................................ 6
Indica tor and warning lamps ...................... .7
St eering wheel with buttons ........................ 8
Centre console ............................................ 9
Overhead control panel ............................. 13
Door control panel .................................... .14Digital Operating Instructions
...............15
Calling up the Digital Operating
Instructions ............................................... 15Genera
l notes.......................................... 16
Environmental pr otection ........................... 16
Ta ke -ba ckof end-of-life vehicles ................16
Mercedes-Benz GenuineParts .................... 16
Information about attachments, add-
on equipment, ins tallations and con‐
ve rsions .................................................... .17
Operating Instructions ...............................17
Operating saf ety ........................................ 18
Declarations of conformity ........................ 19
Diagno stics connection ............................ .21
No tes on changes tothe engine output ..... 22
Qualified specialist workshop .................... 22
Ve hicle registration ................................... 22
Cor rect use of theve hicle .........................23
Information on the REA CHdirective .......... 23
No tesfo r persons with electronic med‐
ical aids .....................................................23
Implied warranty ........................................ 24
QR codes forre scue card .......................... 24
Data storage ..............................................24
Copyright .................................................. .26Occupant saf
ety...................................... 27
Re stra int sy stem ........................................27
Seat belts .................................................. 28
Airbags ...................................................... 31
PRE-SAFE ®
Sy stem .................................... 36
Au tomatic measure s after an accident ...... 36
Safely transporting children in the
ve hicle .......................................................37
No tes on pets in theve hicle ......................48 Opening and closing
...............................49
Ke y ............................................................ 49
Doors ........................................................ .51
Sliding door ............................................... 54Electric sliding door ...................................
54
Ta ilgate ...................................................... 58
Side window .............................................. 61
Pa norama sliding sunroof .......................... 63
Anti-theft pr evention ................................. 66 Seats and
stowage .................................. 69
No tes on the cor rect driver's seat posi‐
tion ............................................................ 69
Seats ........................................................ .69
St eering wheel ...........................................96
St ow age areas .......................................... .96
Fo lding table .............................................. 98
Information about the bottle holder ......... 100
Cup holders ............................................ .101
Ashtr ayand cigar ette lighter .................... 101
Soc kets .................................................... 102
Switching there frigerator box in the
centre console on and off ........................ 104
No tes on attaching the iPad ®
.................. 104 Light and vision
.................................... 105
Exterior lighting ....................................... 105
Ad justing the interior lighting ...................1 11
Changing bulbs ........................................ 111
Wi ndsc reen wipers ................................... 11 6
Mir rors ..................................................... 11 8
Operating sun visors ................................ 11 9 Climate control
..................................... 12 0
Overview of climate contro l systems .......1 20
Operating clima tecontrol sy stems ..........1 22
Operating air vents .................................. 12 6
Au xilia ryheating ...................................... 12 6 Driving and pa
rking .............................. 13 6
Driving .................................................... .136
Manual transmission ................................ 141
Au tomatic transmission ........................... 14 2
All-wheel drive ........................................ .146
AIRMATIC ................................................ 14 6
Re fuelling ................................................ .147
Pa rking .................................................... 15 0
Driving and driving sa fety sy stems ..........1 53
Tr ailer operation ...................................... .176 Instrument clus
ter and on-board
co mp uter ............................................... 18 0
No tes on the instrument clus ter and
on-board computer .................................. 180
Overview of the instrument clus ter .......... 180 2
Contents

1
00BB ESP®
OFF →
302
2 00E5 ESP®
→
302
3 00BA Distance warning →
307
4 00CC Powe rst eering →
307
5 003E003D Turn signal lights →
106
6 0024 Parking brake (yellow) →
302
7 0025 ABS →
302
8 00B9 Engine diagnostics →
307
9 0028 Preglow
A 0024 Parking brake (red) →
302
B 004D Brakes (red) →
302
C 00AC Coolant →
307
D 004D Brakes (yellow) inopera‐
tive E
0075 Restra int sy stem →
302
F 00E9 Seat belt →
306
G 0057 High beam →
106
H 0058 Low beam →
105
I 00B4 Reser vefuel →
307
J 0060 Standing lights and
licence plate and instrument
lighting →
105
K 005E Rear fog light →
106
005A Inoperative
L 0077 Tyre pressure monitoring
sy stem →
309
Cor responding messages may
also be shown on the multi‐
function displa y. →
279 At
aglance – Indicator and warning lamps 7

Environmental pr
otection
+ ENVIRONMENTAL
NOTEEnvironmental
damage due tooperating conditions and
personal driving style The pollutant emission of
theve hicle is
directly related totheve hicle's operation.
Operate theve hicle in an environmentally
re sponsible manner tomake a contribution to
environmen tal pr otection. Todo this, obser ve
th efo llowing recommendations on opera ting
conditions and your personal driving style.
Operating conditions: #
Make sure that the tyre pressures are
alw ays cor rect. #
Do not transport any unnecessa ry
we ight (e.g. a roof rack which is no lon‐
ge rre qu ired). #
Obser vethe service inter vals.
A regularly serviced vehicle will contri b‐
ute toenvironmen tal pr otection. #
Always ha vemaintenance workcar ried
out at a qualified specialist workshop.
Pe rsonal driving style: #
Do not depress the accelera tor pedal
when starting the engine. #
Do not warm upthe engine while sta‐
tionar y. #
Drive carefully and maintain a su fficient
dis tance to ot hervehicles. #
Avoid frequent, sudden acceleration and
braking. #
Shift gears in good time and use each
ge ar only up to00C3 of its maximum
engine speed. #
Switch off the engine in stationary traf‐
fi c, e.g. use the ECO start/ stop func‐
tion. #
Drive in a fuel-ef ficient manne r.Pay
attention tothe ECO display for a fuel-
ef ficient driving style. Ta
ke -back of end-of-life vehicles
EU countries onl y:
Mercedes-Benz will take back your end-of-life
ve hicle for environment-friendly disposal in accordance with
the European Union (EU) End-Of-
Life Vehicles Directive.
A network of vehicle take -ba ckpoints and dis‐
mantlers has been es tablished foryo uto return
yo ur vehicle. You can lea veit at any of these
points free of charge . This makes an impor tant
contribution toclosing there cycling circle and
conserving resources.
Fo r fur ther information about there cycling and
disposal of end-of-life vehicles, and theta ke -ba ck
conditions, please visit the national
Mercedes-Benz website foryo ur countr y. Mercedes-Benz GenuineParts
+ ENVIRONMENTAL
NOTEEnvironmental
damage caused bynot using recycled
re conditioned components Mercedes‑Benz
AGoffers recycled recondi‐
tioned components and pa rts with the same
qu ality as new parts. The same entitlement
from the implied warranty is valid as for new
parts. #
Recycled reconditioned components
and pa rts from Mercedes‑Benz AG. *
NO
TEImpairment of the operating ef fi‐
ciency of there stra int sy stems from
ins talling accessory parts or from repairs
or we lding Airbags and seat belt
tensioners, as well as
control units and sensors forth ere stra int
sy stems, may be ins talled in thefo llowing
areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument clus ter
R centre console #
Do not ins tall accessories such as audio
sy stems in these areas. #
Do not car ryout repairs or welding. #
Have accesso ryparts retrofitted at a
qu alified specialist workshop. 16
General no tes

In
thefo llowing cases your vehicle may not be
re gis tere dto yo uye t:
R you did not pur chase your vehicle at an
authorised specialist dealer.
R your vehicle has not yet been inspected at a
Mercedes-Benz service centre.
It is advisable toregis teryo ur vehicle with a
Mercedes-Benz service centre.
Inform Mercedes-Benz as soon as possible about
any change in address or vehicle ownership. Yo u
can do this, forex ample, at a Mercedes-Benz
service centre. Cor
rect use of theve hicle
If yo ure mo ve wa rning sticke rs,yo u or others may
fa ilto recognise the dangers. Lea vewarning
st icke rs in position.
Obser vethefo llowing information in particular
when operating theve hicle:
R safety no tes in these Operating Instructions
R tech nical da taforth eve hicle
R traffic ru les and regulations
R laws per taining tomo torve hicles and saf ety
st andards &
WARNING Risk offire and accident when
transpo rting subs tances which are haz‐
ardous tohealth or react aggressively
Gases and fluids can even escape from con‐
ta iners which are fully closed.
This can adversely af fect your concentration
during the journey and your health. Elect ronic
component pa rts may also experience mal‐
functions, short circuits or sy stem failures. #
Do not stowor transport any subs tan‐
ces which are hazardous tohealth
and/or aggressively reactive in theve hi‐
cle interior. Subs
tances that con stitute a health hazard or
re act aggressively include, forex ample:
R solvents
R fuel
R oil and grease
R cleaning agents
R acid Information on
the REACH directive
EU and EFTA count ries onl y:
The REA CHdirective (Directive (EC) No.
19 07 /2006, Article 33) stipulates a duty tosup‐
ply information about subs tances of very high
concern (SVHCs).
Mercedes‑Benz AGacts tothe best of its know l‐
edge toprev ent these SVHCs from being used
and toenable cus tomers tosafely handle these
subs tances. The reare SVHCs known to
Mercedes‑Benz AG, according tosupplier infor‐
mation and internal product information, found in
individual components of this vehicle in quanti‐
ties of over 0.1 percent byweight.
Fu rther information can be obtained at thefo llow‐
ing addresses:
R https://reach.daimler.com/de/home/
R https://reach.daimler.com/en/home/ Note
sfo r persons with electronic medical
aids
Despite careful de velopment, Mercedes-Benz AG
cannot comple tely rule out the interaction of
ve hicle sy stems with electronic medical aids such
as cardiac pacemakers.
In addition, there are components built into the
ve hicle that, rega rdless of the operating status of
yo ur vehicle, can generate magnetic fields on a
par with permanent magnets. These fields can be
fo und, forex ample, in the area around the multi‐
media and sound sy stem or also in the seating
area, depending on theve hicle equipment.
Fo rth is reason, thefo llowing can occur in isola‐
te d cases, depending on the aids used:
R medical aids malfunctioning
R adverse health ef fects
Obser vethe no tes and warnings of the manufac‐
turer of the medical aids; if in doubt, contact the
device manufacturer and/or your doc tor.If th ere
is continuing uncer tainty concerning the possibil‐
ity of medical aids malfunctioning, Mercedes-
Benz AGrecommends using only a few elect rical
ve hicle sy stems and/or maintaining an appropri‐
ate dis tance from the components. General no
tes23

re
mains off, depending on there sult of the
classi fication.
- Ifth ePA SSENGER AIR BAG OFF indicator
lamp is off: mo vethe co-driver seat as far
back as possible, or the person of smaller
st ature should use a rear seat.
- Ifth ePA SSENGER AIR BAG OFF indicator
lamp is lit continuously: the person of
smaller stature should not use the co-
driver seat. &
WARNING Risk of injury or death when
th ePA SSENGER AIR BAG OFF indicator
lamp is lit
If th ePA SSENGER AIR BAG OFF indicator
lamp remains lit af terth e self-test, the front
passenger airbag is disabled.
If th e front passenger seat is occupied,
alw ays ensure that:
R The classification of the person in the
front passenger seat is cor rect and the
front passenger airbag is enabled or disa‐
bled in accordance with the person in the
front passenger seat.
R The person is seated properly with a cor‐
rectly fastened seat belt.
R The front passenger seat has been mo ved
as far back as possible. Be sure
toalso obse rveth efo llowing fur ther rela‐
te d subjects:
R Child restra int sy stem on the co-driver seat
(/ page 46).
R Suitable positioning of thech ild restra int sys‐
te m (/ page 40). PRE-SAFE
®
Sy stem Fu
nction of PRE-SAFE ®
(anticipatory occupant
pr otection) PRE-
SAFE®
can de tect cer tain hazardous situa‐
tions and take pre-em ptive measures toprotect
th eve hicle occupants.
PRE-SAFE ®
can implement thefo llowing meas‐
ures independently of each other:
R Tightening the seat belts on the driver's seat
and co-driver seat.
R Closing the side windo ws. R
Vehicles with a sliding sunroof: closingthe
sliding sunroof.
R Vehicles with memory function: adjusting
th e co-driver seat toa more favo urable seat
position.
* NO
TEDama gecaused byobjects in the
fo ot we ll or behind the seat The automatic adjustment of
the seat posi‐
tion may result in damage tothe seat and/or
th e object. #
Stow objects in a suitable place. Re
versing the PRE- SAFE®
sy stem measures If an accident did not occur,
the pre-em ptive
measures that we retak en are reve rsed.
Yo u will need tomake cer tain adjustments your‐
self. #
Ifth e seat belt pre-tensioning is not reduced,
mo vethe seat backrest back slightl y.
The locking mechanism releases. Au
tomatic measures af ter an accident
Depending on the type and se verity of the acci‐
dent, and depending on theve hicle's equipment,
th efo llowing measures can be implemente d,for
ex ample:
R activating the hazard warning lights
R triggering an automatic emer gency call
(/ page 233)
R switching off the engine
To restart theve hicle, switch the ignition off
and switch it back on (/ page136). Depend‐
ing on the type and se verity of the accident, it
may possible that theve hicle can no longer
be star ted.
R switching off the fuel supply
R unlocking theve hicle doors
R lowe ring the front side windo ws
R switching on the interior lighting 36
Occupant saf ety

ru
nfo r appro ximately five more minutes. It will
th en switch off automaticall y.
When the auxiliary heating is heating and the
engine is star ted, the heater boos ter function of
th e auxiliary heating will be activated.
When the auxiliary heating is ventilating and the
engine is star ted, the auxiliary heating will be
automatically switched off.
Switching the hot- water auxiliary hea ter
on/off with the but ton
Requ irements
R The fuel tank is filled abo vethere ser veleve l. The coloured indicator lamps abo
vethe003B
rock er switch ha vethefo llowing meanings:
R Blue – stationary ventilation is switched on
R Red – thest ationary heater is swit ched on
R Yellow – a departure time is preselec ted#
Toswitch on: presstheto p or bottom sec‐
tion of rocker switch 1.
The red or blue indicator lamp abo verock er
switch 1will light up.
The multimedia sy stem will be activated for
appr oximately one minute. #
Set the desired temp erature via the multime‐
dia sy stem. #
Toswitch off: presstheto p or bottom sec‐
tion of rocker switch 1again.
The red or blue indicator lamp abo verock er
switch 1will go out. Ad
justing the hot-water auxiliary hea terby
re mo tecontrol
Re quirements:
R The fuel tank is filled abo vethere ser veleve l.
Switching on immediately #
Press and hold the008B button until theON
message appears on there mo tecontrol's dis‐
pla y.
Setting the departu retime #
Brie fly press the 008B button. #
Continue topress the006A or0066 button
until the time tobe changed appears on the
displa y. #
Press the008B and0078 buttons simultane‐
ously.
The 004Dsymbol on there mo tecontrol display
will flash. #
Set therequ ired departure time with
th e006A and0066 buttons. #
Press the008B and0078 buttons simultane‐
ously.
The new departure time will be sa ved.
Up tothre e departure times can be sa ved. #
Toactivate the departu retime: briefly
press the008B button. #
Select there qu ired departure time with
th e006A and0066 buttons. #
Press and hold the 008B button.
The 004Csymbol, the departure time and,
depending on the selected departure time,
letter A,Bor Cwill appear on there mo tecon‐
trol's displa y. 12 8
Climate cont rol

Re
ctifying problems with the hot- water auxili‐
ary hea ter
FA IL00A3 00A3 appea rson there mo tecontrol dis‐
play
Po ssible cause:
R Signal transmission between transmitter and
receiver is malfunctioning. #
Change your position in relation totheve hi‐
cle, moving closer if necessar y.
FA IL appea rson there mo tecontrol display
Po ssible cause:
R The star ter battery is not suf ficiently charge d. #
Charge thest ar ter batter y.
Po ssible cause:
R The fuel tank is not filled up tothere ser ve
le ve l. #
Refuel at the nearest filling station.
FA IL appea rson there mo tecontrol dis‐
play 0099 0099
Po ssible cause:
R The auxiliary heating has malfunctioned. #
Have the auxiliary heating checked at a quali‐
fi ed specialist workshop. Au
xiliary warm-air heater Fu
nction of the auxiliary warm-air heater
Obse rveth e no tes on auxiliary heating
(/ page 126).
The air-intake opening forth e auxiliary warm-air
hea ter is located on the inner side of the left
front seat base. The warm-air outlet is on there ar
side of the left front seat.
The auxiliary warm-air hea ter supplements the
climate control sy stem of your vehicle and has an
auxiliary heating function.
The stationary heater will swit choff automatically
when the engine is switched off or when the set
heating duration has elapsed.
The immediate heating mode of the auxiliary
heating supports the climate cont rol sy stem
when the engine is running and the outside tem‐
perature is lo w. Yo
u ha vethefo llowing options for operating the
auxiliary heating:
R The swit chclock in thestow age compartment
below the cent reconsole
R The switch clock on the lo wer centre console
R Remo tecontrol
Yo u can use the switch clock toset up tothree
departure times for pre-entry clima tecontrol.
Au xiliary warm-air heater switch clo ckove r‐
vi ew
Use the switch clock toconfigu rethefo llowing
settings:
R Swit ching immediate heating mode on/off
R Setting up tothre e preselection times
R Setting the operating duration within a range
of 10 to120 minutes or tocontinuous ope ra‐
tion
R Adjusting the heating le vel (preselec tedte m‐
perature). 1
Program column on the display
0059 Selects preselection memory number
1–3
Mon–Sun, sets da ys
2 Menu bar on the display
0084 Switches immediate heating mode
on/o ff
0045 Setsthe preselection periods
0045 Setsthe da y,time and operating du ra‐
tion
00D1 Setsthe heating le vel
3 Displ aysection for time, heating le vel and
operating duration on the display
00D5 Continuous operation on 13 0
Climate cont rol

#
Turn battery co ver2 anticlockwise using a
suita ble object, e.g. a coin, and remo veit. #
Check the seal on battery co ver2 for dam‐
age and replace it if necessar y. #
Remo vebattery 3. #
Insert a new battery 3into the battery com‐
partment with the positive term inal facing
up wa rds.
Use a lint-free clo thtodo so. #
Position battery co ver2 sothat mark 1on
th era ised area points between two recesses
4. #
Turn the battery co ver clockwise as far as it
will go. #
Check all the functions of there mo tecontrol.
Re ctifying problems with the auxiliary warm-
air heater
The display section of the switch clock sho ws
th e message Err.
Po ssible cause:
R The fuel le vel in the fuel tank is too lo w.
The auxiliary heating switches off automati‐
call y. #
Refuel theve hicle. #
Start the auxiliary heating se veral times until
th e fuel lines are full.
Po ssible cause:
R A malfunction has occur red.
The auxiliary heating switches off automati‐
call y. #
Have the auxiliary heating checked at a quali‐
fi ed specialist workshop. The message
iniappears on the display sec‐
tion of the switch clock or the clock is flash‐
ing.
Po ssible cause:
R The on-board electrical sy stem voltage has
been inter rupte d. All sa ved settings ha ve
been dele ted.
Au tomatic hardware de tection is cur rently
acti ve. #
When automatic hardware de tection is com‐
ple te, set the da y,time, operating du ration
and preselection pe riod (/ page131).
The indicator lamp on the remo tecontrol
flashes redra pidl y.
Po ssible cause:
R The remo tecontrol battery is dis charge d.
Data transmission is not possible. #
Replace there mo tecontrol battery
(/ page 133).
The indicator lamp on there mo tecontrol
flashes red and green in rapid succession.
Po ssible cause:
R There is no connection between there mo te
control and there ceiver in theve hicle. #
Change your position in relation totheve hi‐
cle, e.g. hold there mo tecontrol higher or
mo veitto the side. #
Movecloser.
If yo u cannot make a connection and the auxiliary
heating is switched on, you can swit choff the
auxiliary heating only via the switch clock in the
ve hicle.
Po ssible cause:
R The remo tecontrol is not synchronised. #
Have there mo tecontrol synchronised at a
qu alified specialist workshop.
The indicator lamp on there mo tecontrol
slo wly flashes red and green alternatel y.
Po ssible cause:
R The remo tecontrol is not synchronised. #
Have there mo tecontrol synchronised at a
qu alified specialist workshop. 134
Climate cont rol