2021 MERCEDES-BENZ V-CLASS MPV ignition

when driving at ele
vations higher than 2,500 m
abo vesea le vel. Obser vethe no tes on braking on
downhill gradients (/ page138).
The ma ximum permissible trailer loads are valid
fo r journe ysat ele vations up to1,000 m abo ve
sea le vel with gradients up to12% (/ page277). ECO
start/s top function Ope
ration of the ECO start/s top function &
WARNING Risk of accident and inju ry
due toautomatic engine starting
If th e engine was switched off automatically
and youth en get out, it star ted again auto‐
maticall y.The vehicle could pull away. #
Before leaving theve hicle,alw ays switch
off the ignition and secure theve hicle
against rolling away. Displ
aying the ECO start/ stop function in the
instrument clus ter:
R 00D6 : The ECO start/ stop function opera‐
tional.
R 00D5: Not all on vehicle conditions for an
automatic engine stop are met.
% Depending on the engine, the00D6 symbol
fi rs t appears du ring the automatic engine
st op or during the journe y.
If all theve hicle conditions for an automatic
engine stop are met, the engine will be automati‐
cally switched off:
R Vehicles with manual transmission: you
decelerate theve hicle toa lo wer speed, then
engage neutral 005Cand then release the
clutch pedal.
R Vehicles with automatic transmission: you
st op theve hicle in transmission position 005B
or 005C.
The engine restarts automatically in thefo llowing
cases:
R Vehicles with manual transmission: Yo u
depress the clutch pedal.
R Vehicles with automatic transmission: Yo u
re lease the brake pedal in transmission posi‐
tion 005Band with the HOLD function deactiva‐
te d.
R Vehicles with automatic transmission: Yo u
select transmission position 005Bor005E. R
You depress the accelera tor pedal.
R Ave hicle automatic engine start is required.
If th e engine was switched off bythe ECO start/
st op function and one of the doors is opened, the
engine will automatically start.
Swit ching the ECO start/s top function off/on #
Press the00D6 button on the cent reconsole.
When the indicator lamp in the00D6 button
lights up, the ECO start/ stop function is acti‐
va ted. Fu
nction of the ECO display The ECO display summarises
your driving charac‐
te rist ics from thest art of the journey toits com‐
pletion and assists you in achieving the most eco‐
nomical driving style. If you inter rupt your trip
and swit choff the ignition for longer than four
hours, the ECO display values will automatically
be reset.
Yo u can influence consum ption as follo ws:
R Anticipate road and traf fic conditions.
R Drive in drive program ;if it is available;
ot herwise, in drive program A
(/ page 145).
R Follow thege arshift recommendations. The inner segment lights up green and
the outer
segment fills up:
R 1Moderate acceleration
R 2Gentle deceleration and rolling
R 3Consis tent speed
The inner segment is gr eyand the outer segment
em pties:
R 1Sporty acceleration
R 2Heavy braking
R 3Speed fluctuations 14 0
Driving and pa rking

Engaging
reve rsege ar R #
Depress the brake pedal and push the
DIRECT SELECT le ver upwards past thefirst
point of resis tance.
Selecting neutral N &
WARNING Risk of accident and inju ry
when neut ral position engaged
The vehicle can rollaw ay ifth e parking brake
is not applied and you park theve hicle with
th e neutral position 005Cengaged.
There is a risk of accident and injur y.#
Before pa rking theve hicle, apply the
parking brake. #
Press the brake pedal and the DIRECT
SELECT le ver upwards or down wardsto the
fi rs t point of resis tance.
% When
you swit choff the engine, the 7-speed
automatic transmission automatically shifts
into neutral 005C.
Re leasing the brake pedal will allow youto mo ve
th eve hicle freely, forex ample, topush it or tow
it.
If th e automatic transmission should also
st ay in neutral 005C 005Cwhen the ignition is
switched off, proceed as follo ws: #
7-speed automatic transmission: leavethe
ke y in the ignition loc k. #
9-speed automatic transmission: start the
ve hicle. #
Depress the brake pedal and engage neutral
005C. #
Release the brake pedal. #
Switch off the ignition and lea vetheke y in
th e ignition loc k.
Engaging pa rkposition P #
Press the005D button on the DIRECT SELECT
le ve r when theve hicle is stationar y.
Pa rk position 005Dis engaged automatically when
one of thefo llowing conditions is me t:
R You swit choff the engine in transmission
position 005Bor005E (9-speed automatic trans‐
mission).
R Ifyo ure mo vetheke y from the ignition loc k.
R You open the driver's door when theve hicle is
st ationary or when driving at a very low speed
and in transmission position 005Bor005E. Engaging drive position D #
Depress the brake pedal and push the
DIRECT SELECT le ver down wards past the
fi rs t point of resis tance.
The au tomatic transmission shifts thro ugh the
individual gears automatically when it is in trans‐
mission position 005B. This is determ ined bythe
fo llowing factors:
R The drive program selected(/ page 144)
R Shif tra nge is limited (/ page 143)
R Position of the accelerator pedal
R Driving speed
Ro cking theve hicle free
This function is only available forve hicles with 7-
speed automatic transmission.
At speeds of up to9 km/h, you can swit ch
between transmission positions 005Band 005Ewith‐
out applying the brakes. This helps when rocking
th eve hicle free out of snow or slush. #
Push the DIRECT SELECT le ver alternately
upwards and down wards past thefirs t point
of resis tance. Re
stricting the shift range Re
quirements
R transmission position 005Bis engaged
(/ page 143).
R drive prog ram A;or Cis selected
(/ page 145). #
Torestrict the shift range: briefly pull the
st eering wheel gearshift paddle 1.
The automatic transmission shifts tothe next
lo we rge ar, depending on thege ar cur rently
engaged. The shi ftrange is also restricted.
The shi ftrange selected is shown in the multi‐
function displa y.The automatic transmission
shifts only as far as the selected gear. Driving and parking
14 3

Af
terth e cooling phase, AIRMATIC is again
av ailable without restrictions. Re
fuelling Re
fuelling theve hicle &
WARNING Risk offire or explosion from
fuel
Fu els are highly flammable. #
Fire, naked flames, smoking and crea‐
tion of spar ksmust be avoided. #
Swit choff the ignition and, if available,
th est ationary heater, before and while
re fuelling theve hicle. &
WARNING Risk of injury from fuels
Fu els are poisonous and hazardous to your
health. #
Do not swallow fuel or let it come into
contact with skin,eyes or clo thing. #
Do not inhale fuel vapour. #
Keep children away from fuel. #
Keep doors and windo wsclosed du ring
th ere fuelling process.
If yo u or other people come into contact with
fuel, obser vethefo llowing: #
Immediately rinse fuel off your skin with
soap and water. #
If fuel comes into contact with your
ey es, immediately rinse them thor‐
oughly with clean water.Seek medical
attention immediately. #
Ifyo u swallow fuel, seek medical atten‐
tion immediatel y.Do not induce vomit‐
ing. #
Change immediately out of clo thing that
has come into con tact with fuel. &
WARNING Risk offire and explosion due
to electros tatic charge
Electros tatic charge can igni tefuel vapour. #
Before you open the fuel filler cap or
ta ke hold of the pump nozzle, touch the
me tallic vehicle body. #
Toavo id creating ano ther electros tatic
ch arge , do not getinto theve hicle again
during there fuelling process. &
WARNING Risk offire from fuel mixture
Ve hicles with a diesel engine:
If yo u mix diesel fuel with petrol, theflash
point of the fuel mixture is lo werth an that of
pure diesel fuel.
While the engine is running, component pa rts
in theex haust sy stem may overheat without
wa rning. #
Neverre fuel using petrol. #
Never mix petrol with diesel fuel. *
NO
TEDo not use diesel torefuel vehicles
with a petrol engine If
yo u ha veaccidentally refuelled with the
wrong fuel:
R do not swit ch the ignition on. Otherwise
fuel can enter the engine.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Consult a qualified specialist workshop. #
Have the fuel tank and fuel lines drained
comple tely. *
NO
TEDo not use petrol torefuel vehicles
with a diesel engine If
yo u ha veaccidentally refuelled with the
wrong fuel:
R do not swit ch the ignition on. Otherwise,
fuel can enter the fuel sy stem.
Even small amounts of the wrong fuel
could result in damage tothe fuel sy stem
and the engine. The repair costs are high. #
Consult a qualified specialist workshop. #
Have the fuel tank and fuel lines drained
comple tely. *
NO
TEDama getothe fuel sy stem caused
by ove rfilled fuel tanks #
Only fill th e fuel tank until the pump
nozzle switches off. Re
quirements
R The vehicle is unloc ked.
R The auxiliary heating is switched off. Driving and parking
147

R
The ignition is switched off.
R The front left-hand door is open.
% Do not
get ba ckinto theve hicle during the
re fuelling process. Otherwise, electros tatic
ch arge could build up again.
Obser vethe no tes on operating fluids
(/ page 269). #
Open fuel filler flap 1. #
Turn fuel filler cap 2anti-clockwise and
re mo veit. #
Close all vehicle doors topreve nt fuel
va pours from entering theve hicle interior. #
Comple tely slide thefiller neck of the pump
nozzle into theta nk, hook in place and refuel. #
Fillthe fuel tank only until the pump nozzle
switches off. #
Replace fuel filler cap 2and turn it clock‐
wise.
Yo u will hear a click when the fuel filler cap is
closed full y. #
Open the front left-hand door. #
Close fuel filler flap 1.
% Ve
hicles with a diesel engine and incor‐
re ct fuelling pr otector against refuelling
with petrol: thefiller neck is designed for
re fuelling at diesel filling pumps for
passenger vehicles.
% Ve
hicles with a diesel engine without an
incor rect fuelling pr otector: refuelling pre‐
fe rred at diesel filling pumps for passenger
ve hicles. Ho wever,yo u can also refuel at a
diesel filling pump for lor ries.
% If
th e fuel tank has been run comple tely dr y,
to p up with at least 5 l of fuel. Before starting th
e engine again: switch on the ignition three
or four times.
% Ve
hicles that can use a mixture of fuels can
be recognised bythest icke r "Ethanol up to
E85!" on the fuel filler flap. Ad
Blue ® Note
s onAdBlue ®
Ad Blue ®
is a wate r-soluble fluid forth eex haust
ga s af tertre atment of diesel engines. In order for
th eex haust gas af tertre atment tofunction prop‐
er ly, only use AdBlue ®
in accordance with
ISO 222 41 .
Ad Blue ®
has thefo llowing properties:
R non-t oxic
R colourless and odourless
R non-flammable
If yo u open theAd Blue ®
tank, small amounts of
ammonia vapour may be released. Fill the
Ad Blue ®
tank only in well-ventilated areas.
Do not let AdBlue ®
come into contact wi thskin,
ey es or clo thes. Keep AdBlue ®
aw ay from chil‐
dren.
Do not ingest AdBlue ®
. If AdBlue ®
is swallo wed,
immediately rinse your mouth out thoroughly.
Drink plenty of water.Seek medical attention at
once.
Obser vethe no tes on the operating fluid AdBlue ®
(/ page 272).
Ad Blue ®
av ailability:
R AdBlue ®
can be topped up at a qualified spe‐
cialist workshop, e.g. a Mercedes-Benz
Service Centre.
R AdBlue ®
is available at numerous filling sta‐
tions via AdBlue ®
filling pumps.
R Alternatively, AdBlue ®
is available at qualified
specialist workshops, e.g. a Mercedes-Benz
Service Centre, and at numerous filling sta‐
tions as an AdBlue ®
re fill canis ter or AdBlue ®
re fill bottle.
% Ensure
the connection between there fill con‐
ta iner and vehicle filler neck does not drip. 14 8
Driving and pa rking

Calling up
theAd Blue ®
ra nge and AdBlue ®
fill
le ve l display
On-board computer:
4 Service 5
AdBlue
Ad Blue ®
freezes at a temp erature of appr ox‐
imately -11 °C. The vehicle is equipped with an
Ad Blue ®
preheating sy stem at thefa ctor y.This
means that winter operation is also ensured for
te mp eratures below -11 °C. If youto p up AdBlue ®
at temp eratures below -11 °C, theAd Blue ®
level
in the instrument clus ter may not be displa yed
cor rectl y.Ifth eAd Blue ®
is frozen, drive for at
least 20 minutes and then park theve hicle for a
minimum of 30 seconds, so that the le vel is cor‐
re ctly displa yed. In extreme winter conditions,
th e time needed todetect the amount topped up
may be considerably longer. Park theve hicle in a
wa rm garage tospeed up this process. #
Call up the menu.
The multifunction display will show the
Ad Blue ®
leve l.
To pping up AdBlue ®
* NOTEEngine damage due toAd Blue ®
being in the fuel #
AdBlue ®
must not be used tofill th e fuel
ta nk. #
Only use AdBlue ®
to fill th eAd Blue ®
ta nk. #
Do not overfill theAd Blue ®
tank. *
NO
TEContamination of theve hicle inte‐
ri or due toAd Blue ®
lea kage #
Afterto pping up, carefully close the
Ad Blue ®
re fill conta iner. #
Avoid car rying AdBlue ®
re fill conta iners
permanently in theve hicle. *
NOTEOver filling theAd Blue ®
tank due to
th eve hicle standing at an angle The
AdBlue ®
tank can only be filled as inten‐
ded when theve hicle is par ked on a le vel sur‐
fa ce. This way,va riations in thefilling amount
are avoided.
When filling there ser voir when theve hicle is
st anding at an angle, there is a risk of overfill‐
ing. This may damage exhaust gas af tertre at‐
ment components. #
Park theve hicle on a le vel sur face tofill
th eAd Blue ®
tank. Re
quirements
R The auxiliary heating is switched off.
R The ignition is switched off.
R The front left-hand door is open.
The following messages that appear in succes‐
sion in the multifunction display indicate that you
need torefill th eAd Blue ®
tank:
R Refill AdBlue See Owner's Manual
The AdBlue ®
tank has dropped tothere ser ve
le ve l.
R Refill AdBlue Emer. oper. in XXX km See Own-
er's Manual
The low AdBlue ®
leve l will result in limited
per form ance af terth ere maining dis tance dis‐
pl ay ed has been driven. Top up AdBlue ®
as
qu ickly as possible.
R Emergency operation: 20 km/h No start in
XXX km See Operating Instructions
The vehicle speed is limited toappr oximately
20 km/h. You will on lybe able todrive the
ve hicle the dis tance shown. Subsequently, it
will no longer be possible tostart the engine.
R Refill AdBlue Engine start not possible
The vehicle can no longer be star ted.
Yo u can also ha vetheAd Blue ®
fill le vel and the
Ad Blue ®
ra nge displ ayed (/ page149).
Opening theAd Blue ®
filler cap #
Open the front door on the left-hand side and
fo ld out filler flap 1. #
Close all vehicle doors topreve nt ammonia
va pours from entering theve hicle interior. #
Turn blue AdBlue ®
filler cap 2anti-clockwise
and remo veit.
Fu elfiller cap 3forth e fuel remains closed. Driving and parking
14 9

Re
fuelling with a refill canis ter Example
#
Unscr ewthe cap on AdBlue ®
re fill canis ter
1 . #
Screw disposable hose 2onto the opening
of Ad Blue ®
re fill canis ter1 until hand-tight. #
Screw disposable hose 2onto thefiller neck
of theve hicle until hand-tight. #
Lift up and tip AdBlue ®
re fill canis ter1.
The filling process stops when theAd Blue ®
ta nk is comple tely full.
Ad Blue ®
re fill canis ter1 can be remo ved
when it has been only partially em ptied.
% Avoid storing AdBlue ®
containers perma‐
nently in theve hicle. #
Unscr ewdisposable hose 2inreve rse order
from AdBlue ®
re fill canis ter1 and thefiller
neck of theve hicle.
Closing theAd Blue ®
filler cap #
Afterfilling theAd Blue ®
tank, place the
Ad Blue ®
filler cap on thefiller neck and
tigh ten it clo ckwise. #
Turn theAd Blue ®
filler cap until the lettering
is legible and horizontal.
The filler neck is only loc ked cor rectly when
th is is the case. #
Open the front left-hand door firs t, and then
close thefiller flap. #
Swit chon the ignition.
The Refill AdBlue See Owner's Manual mes‐
sage in the multifunction display must go out
af te r appro x. 20 seconds. If the message con‐ tinues
tobe displa yed, you must add more
Ad Blue ®
. Park
ing Pa
rking theve hicle &
WARNING Risk offire caused byhot
ex haust sy stem parts
Flammable materials such as lea ves, grass or
twigs may ignite. #
Park theve hicle so that no flammable
material can come into con tact with hot
ve hicle components. #
In particular, do not park on dry grass‐
land or har vested grain fields. &
WARNING Risk of accident and injury
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf fic.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. *
NO
TEDama getotheve hicle or the drive‐
train due torolling away #
Always park your vehicle safely and
according tolegal requirements. #
Always proper lysecure theve hicle
against rolling away. 15 0
Driving and pa rking

*
NO
TETransmission damage caused by
ro lling in neut ral position If
th e engine is switched off and theve hicle
ro lls in neut ral position (e.g. when towing),
th is can cause damage tothe driv etra in and
transmission. #
Only allow theve hicle toroll brief lyin
th e neutral position. Depending on
the transmission, the automatic
transmission switches totransmission position
005D (9-speed au tomatic transmission) or005C (7-
speed automatic transmission) when switching
off the engine. The po wer transmission between
th e engine and transmission is inter rupte d in
transmission position 005C. Inthis case, shift the
automatic transmission totransmission position
005D before switching off the engine when theve hi‐
cle is stationar y.Obser vethe messages on the
multifunction displa y.App lythe parking brake to
pr eve nttheve hicle from rolling away.
Obser vethefo llowing points toensure that the
ve hicle is properly secured against rolling away
unin tentionally. #
Always apply the parking brake. #
On uphill or downhill inclines: turnthe
front wheels towa rdsth eke rb. #
Vehicles with manual transmission:
engage firs t or reve rsege ar. #
Vehicles with automatic transmission:
engage transmission position 005D.#
Turn theke yto position 005Aand switch off the
engine. Electric parking brake
Information on
the electric pa rking brake &
WARNING Risk of accident and inju ry
due toleaving children unat tended in the
ve hicle
If ch ildren are left unat tended in theve hicle,
th ey could, in part icular:
R open doors, thereby endangering other
persons or road users.
R get out and be stru ck byoncoming traf fic.
R operate vehicle equipment and become
trapped, forex ample. In addition,
thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unat tended in the
ve hicle. #
When leaving theve hicle, alw aysta ke
th eke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. Fo
rth e automatic functions towo rkcor rectl y,the
driver must be seated in the cor rect seat position
(/ page 69).
% The electric parking brake is only actually
applied when
there d0024 indicator lamp
lights up continuousl y.
Au tomatically applying the electric parking
brake
When youre mo vetheke y from the ignition lock
when theve hicle is stationar y,the parking brake
is applied automaticall y.
The red0024 indicator lamp in the multifunction
display lights up. The electric parking brake is
only actually applied when there d0024 indicator
lamp lights up continuousl y.
Re leasing the electric pa rking brake automat‐
ically
Ve hicles with automatic transmission:
The electric parking brake of your vehicle is
re leased when all of thefo llowing conditions are
fulfilled:
R the co-driver seat is occupied
R the seat belt tongue of the seat belt is inser‐
te d into the driver's seat belt buckle
R the engine is running
R you shift the transmission toposition 005Bor
005E
Ve hicles with manual transmission:
The electric parking brake of your vehicle is
re leased when all of thefo llowing conditions are
fulfilled:
R the co-driver seat is occupied
R the seat belt tongue of the seat belt is inser‐
te d into the driver's seat belt buckle
R the engine is running Driving and pa
rking 151

R
age ar is engaged
R youre lease the clutch pedal and depress the
accelerator pedal at the same time
% The holding
forc e of the parking brake is
already reduced when the pulling-a wayge ar
is engaged. Therefore also depress the brake
pedal when engaging thege ar. On lythen is
yo ur vehicle secured against rolling away.
App lying/releasing the electric pa rking brake
manually
Applying the electric pa rking brake #
Turn theke yto position 0047or0048.
If yo u turn theke yto position 005Ainthe igni‐
tion loc k,you can only apply the parking
brake within the next five minutes. #
Press switch 1.
When the electric parking brake is applied,
th ere d0024 indicator lamp lights up in the
multifunction displa y.The electric parking
brake is only actually applied when the
re d0024 indicator lamp lights up continu‐
ously.
Re leasing the electric pa rking brake #
Turn theke yto position 0047or0048.
If yo u turn theke y from position 0047toposi‐
tion 005Ainthe ignition loc k,you can release
th e parking brake once. #
Depress the brake pedal. #
Pull switch 1.
The red0024 indicator lamp on the multifunc‐
tion display goes out.
% If
yo u apply and release the parking brake
frequently within a short period, it may not
be possible torelease the parking brake again in some cases.
Toprotect it from dam‐
age, the parking brake is temp orarily loc ked
and cannot be released – repeat loc k.The
parking brake is operational again af ter
appr oximately 20 seconds.
Emer gency braking
If, in exceptional cases, the service brake fails,
yo u can use the parking brake toper form emer‐
ge ncy braking. The braking di stance is then con‐
siderably greater. #
While driving, press switch 1ofthe electric
parking brake.
The vehicle is braked as long as youke ep
switch 1ofthe electric parking brake
depressed.
The vehicle's brake lights light up.
The longer electric parking brake switch 1is
depressed, the greater the braking forc e.
During the braking procedure, you will receive the
fo llowing feedback from theve hicle:
R Awa rning tone sounds.
R The Release parking brake messageappears
in the multifunction displa y.
R The red0024 indicator lamp flashes in the
multifunction displa y.
When theve hicle has been braked toast andstill,
th e electric parking brake is applied. Park
ing up theve hicle Park
ing up theve hicle for longer than four
we eks #
Connect thest ar ter battery toa trickle
ch arge r via a jump-s tart connection
(/ page 237).
or #
Disconnect all batteries (/ page 239).
Pa rking up theve hicle for longer than six
we eks #
Contact a qualified specialist workshop and
seek advice.
The vehicle can otherwise suf fer dama geas a
re sult of lack of use. 15 2
Driving and pa rking