2021 MERCEDES-BENZ METRIS MY21 Operator's Manual

Wi
ndshield washer fluid Note
sonw indshield washer fluid
Obser vethen otes on operating fluids
(/ page227). &
WARNING ‑Riskoff irea nd injur yfrom
windshiel dwashe rconcentrate
Wi ndshield washer concentrat eishighlyflam‐
mable. It could ignit eifitcomes int ocontact
wi th hote ngine component parts or the
ex haus tsystem. #
Mak esuret hat no windshield washer
concentrat espills out next tothef iller
opening. *
NO
TEDama getothee xterio rlighting
due tounsuitable windshield washer fluid Uns
uitable windshield washer fluid ma ydam‐
ag et he plastic sur face of thee xterio rlighting. #
Onlyuse windshield washer fluid which
is also suitable foru se on plast ic surfa‐
ces, e.g. MB SummerFit or MB Winter‐
Fit. *
NO
TEBlocked spr aynozzle scaused by
mixing windshield washer fluids #
Do no tmix MB SummerFit and MB Win‐
te rFit wit hother windshield washer flu‐
ids. Do no
tuse distilled or de-ionize dwater .Other‐
wise, thef ill le vels ensor ma ygiveaf alse reading.
Re commended windshield washer fluid:
R Abo vefreezing point :e.g. MB SummerFit
R Belo wfreezing point :e.g. MB WinterFit
Fo rthe cor rect mixing ratio ,refer tothei nforma‐
tion on thea nti-freeze container.
Mix thew ashe rfluid wit hwindshield washer fluid
all year round. Re
frigerant Note
sonr efrigerant
Obser vethen otes on operating fluids
(/ page227).
% Yo
ur vehicle's climat econt rols ystemisf illed
wit hthe refrigerant R134a. The refrigerant
R134a contains fluorinated greenhouse gas. *
NO
TEDama gedue toincor rect coolant Using
thew rong coolant can damag ethe air
conditioning sy stem. #
Onlyusether efrigerant R134a or the
PA Go il appr ovedbyM ercedes-Benzf or
yo ur vehicle. #
The appr ovedPAG oil mus tnotbe mixed
wit ha nyPAGo ilth at is no tappr ove dfor
th er efrigerant R134a. Maintenance
work,s uc hasa dding refrigerant or
re placing components, ma ybecarried out only
by aq ualified specialis tworks hop. All thea pplica‐
ble regulations relatin gtot his and theS AE J639
st andar dmustbea dhered to.
All workon thec limat econt rols ystems hould
alw aysbec arried out at aqualified specialist
wo rkshop.
The information label fort he refrigerant tobe
used can be found on ther adiator cross-member. Example:
refrigerant information label
1 Warning symbols
2 Refrigerant capacity
3 Applicabl estandards
4 PAGo il par tnumber
5 Refrigerant type
Wa rning symbols 1refertot hefollowing:
R Potential dangers
R The per form anc eofm aintenance workat a
qu alified specialis tworks hop
Re frigerant capacity
Fr ont air conditioning Model
Refrigerant
All model s2 1.2oz( 600 g) Model
PAGo il
All model s2 .8 oz (79 g) Te
ch nica ldata 231

Re
ar air conditioning sy stem Model
Refrigerant
All model s3 3.5 oz (950 g) Model
PAGo il
All models 4.9 oz (139 g)Ve
hicl edata Information on
vehicl edimensions The
following section con tains impor tant tech ni‐
cal da tafory our vehicle. Your vehicle documents
contain fur ther vehicle-specific and equipment-
dependent tech nica ldatas uchasv ehicle dimen‐
sions and weights.
The values specified ma yvaryasar esult of the
fo llowing variables:
R Tires
R Loading
R Conditio nofthe suspension
R Optional equipment Opening
range Cargo
Va n
1 Height of thet ailgat ewhen
opened 86.
0in
(2 18 5m m)
2 Opening rang eoft hetail‐
ga te 41
.2 in
(104 7mm)
3 Opening rang eoft herear-
end doors 33.4 in
(849 mm) Pa
ssenger Va n
1 Height of thet ailgat ewhen
opened 84
.6 in
(2 15 0m m)
2 Opening rang eoft hetail‐
ga te 41
.2 in
(104 7mm)
3 Opening rang eoft herear-
end doors 33.4 in
(849 mm) Ve
hicl edimensions Cargo
Va n
Ve hicle lengt h2 02.4 in
(5 14 0m m)
Ve hicle widt hincluding out‐
side mir rors 88.3 in
(22 44 mm)
Ve hicle widt hexcluding out‐
side mir rors 75
.9 in
(1928 mm)
Loa dwidth 50.0 in
(1 27 0m m)
Max. loa dwidth 66.3 in
(1685 mm)
Ve hicle height
Loading height 53.8 in
(136 7mm)
Wheelbase 126.0 in
(3200 mm) Pa
ssenger Va n
Ve hicle lengt h2 02.4 in
(5 14 0m m)
Ve hicle widt hincluding out‐
side mir rors 88.3 in
(22 44 mm)
Ve hicle widt hexcluding out‐
side mir rors 75
.9 in
(1928 mm) 232
Tech nica ldata

Pa
ssenger Va n
Load widt h4 7.4in
(1205 mm)
Max. loa dwidth 61.1 in
(1552 mm)
Ve hicle height
Loading height 52.2 in
(1326 mm)
Wheelbase 126.0 in
(3200 mm) Tr
aile rhitch Note
sont he trailer hitch &
WARNING Risk of accident du etoimper‐
missible attachmen tofatrailertowh itch
If yo ui nstallat railer towh itch orother com‐
ponents,t he longitudinal frame member is
we akene dand can break .The trailer may
become de tach ed from thev ehicle.
Ther eisar isk of an accident.
Only retrofit atrailer towh itch if permissible. Obser
vethen otes on trailer operation
(/ page131).
Re trofitting atrailer hitchiso nly pe rmissible if a
to wing capacity is specified in your vehicle docu‐
ments. Yo
uc an obtain fur ther information on thet railer
hitc hataq ualified specialis tworks hop.
Mercedes-Benz recommends having atrail er
hitc hretro fitted at aMercedes-Benz VanD eale r.
Onl yuseatrailer hitc hwhichh as been tested
and speciall yappr ove dbyM ercedes-Benzf or
yo ur vehicle.
Onl yuseab all nec kfor your Metris trailer hit chif
it has been appr oved fory our vehicle. No teson
th ep ermissible dimension softhe ball nec kcan
also be found on thei dentification plat eofthe
trailer hitch. Tr
aile rloads Mak
esure that youa dher etot he local legal
requ irements fort railer loads. Use acalibrated
we ighing machine tocheckt hat thew eight
re strictions ha vebeen complied wit hbefor eyou
st ar ty our journe y.
The permissible weight sand loads whic hmust
no tbee xceeded can also be obtained from the
fo llowing sources of information:
R Vehicle documents
R The type plates of thet railer hitch, trailer and
ve hicle
The values appr ovedbyt he manufacturer can be
fo und in thef ollowing table. If thev alues dif fer,
th el ow estv alue applies.
Maximu mpermissible gross weight, axle loads, trailer loads and nose weight
Gross vehicle weight GVWR 6614 lbs (300 0kg)
Fr ont axle load GAWR (FA) 3307lbs (1500 kg)
Re ar axle load GAWR (RA) 3307 lbs (1500 kg)
Pe rm issible gross weight of vehicle combination 1
GCWR 11
,614 lbs (526 8kg)
To wing capacity ,braked 2
GTW 5000 lbs (2268
kg)
Nos eweight of thet railer dr awbar TWR5 00 lbs (227kg) 1
Maximum permissible gross weight of vehicle wit htrailer.
2 Maximum permissible gross mass of thet railer ,for trailer swithi ndependent brak esystem Te
ch nica ldata 233

Cargo tie-down point
sand car rier sy stems Loading capacit
yofthe cargo tie-down points
and tie-down eyes Obser
vethen otes on securing loads
(/ page168).
Nominal tensil eloa dist he maximum permissible
pulling forc eont he cargo tie-down point.
Ti e-d owne yes
No minal tensile load of tie-down eyes Ti
e-d owne yesN ominaltensile load
To urer 786.5 lbf (350 daN)
Cargo Van1 124.0 lbf (500 daN) Guide and loading
rails
Ra tedt ensile forc eoft he cargo tie-down
point of aguid eorl oading rail Cargo tie-d
own
point No
minal tensile load
Guide rails 786.5 lbf (350 daN)
Loading rails on cargo
compartment floor 11
24 .0 lb f(50 0d aN)
Loadi ngrail on side
wa ll 225.0 lbf (100 daN)The
values specified appl yonlytol oads resting
on thec argo compartmen tfloor if youo bse rve
th ef ollowing:
R The load is secured totwoc argo tie-down
points on ther ail
R The dis tance tothen eares tload-securing
point on thes ame rail is appr oximately 3ft
(1 m) Information about
roof luggag eracks Obser
vethen otes on thec arrier sy stems
(/ page173).
* NO
TERisk of accident if them aximum
permissible roof load is exceeded If
th ew eight of ther oof luggage, including the
ro of luggag erack, exc eeds them aximum per‐
missible roof load, ther eisar isk of an acci‐
dent. #
Ensur ethat thew eight of ther oof lug‐
ga ge and roof luggag erackd oes not
exc eed them aximum permissible roof
load. #
Arrang et he supporting feet of ther oof
luggag erackatane vend ista nc ef rom
eac hother. #
Installth eb asic car rier bar sfor rail in
front of and behin dthe mid-section sup‐
port. Maximum
roof load /pairs of roof rack sup‐
ports Maximum
roof load Minimum number
of pairsofsupports
33 1l bs (150 kg)3 This information applies if
thel oad is distributed
eve nly across thee ntir eroof area.
If th er oof luggag erackiss horter,re duce the
load proportionately .The maximum load per pair
of roof rack supports is 110l bs (50 kg). The maxi‐
mum load of basic car rier bar sfor rail is 220 lbs
(100 kg).
The driving, braking and steering characteristics
of thev ehicle will chang ewitht he type of load,
th ew eight and thec enter of gr avity of thel oad.
Compl ywitht he loading guidelines and fur ther
information about load distribution
(/ page167). 234
Tech nica ldata

Displa
ymessages Int
roduction Note
sond isplaymessages &
WARNING Risk of accident du etoan
instrumen tclus term alfunction
If th ei nstrument clus terh as failed or mal‐
functioned, youm aynotn oticer estrictions to
saf ety-re leva nt sy stem functions.
The operating saf etyofy ourvehicle ma ybe
impaired. #
Driv eonc arefull y. #
Have thev ehicle checkedi mmediately
at aq ualified specialis tworks hop. The on-boar
dcomputer sho wsmessages and
wa rnings from specific sy stems on thei nstru‐
ment clus terd ispla y.Ensu rethat your vehicle is
operating safely at all times.
If yo ua reuncer tain rega rding theo perational
saf etyofy ourvehicle, par kthe vehicle safel yas
soon as possible. Infor maqualified specialist
wo rkshop.
Displa ymessages wit hgraphic symbols ar esim‐
plified in theO perator's Manual and ma ydiffer
from thes ymbols on thed ispla y.
Ve hicles without steering-wheel but tons
Aw arning tone will also sound fors pecific display
messa ges.
Please act in accordance wit hthe displa ymes‐
sages and follo wt he additional no tesint his
Opera tor's Manual.
Yo uc an hide lo w-priority displa ymessages using
the 0078button on thei nstrument clus ter.The dis‐
pla ym essages will be sa vedtot he message
memor y.Re ctify thec ause of adispla ymessage
as quickl yasp ossible.
High-priority displa ymessages canno tbehidden.
The displa ywill sho wthese displa ymessages
permanentl yuntil thec ause of thed ispla ymes‐
sag ehas been rectified.
Ve hicles with steering-wheel but tons
The displa yshows high-priority displa ymessages
in red. Aw arning tone will also sound fors pecific
displa ymessa ges.
Please act in accordance wit hthe displa ymes‐
sages and follo wt he additional no tesint his
Opera tor's Manual. Yo
uc an hide lo w-priority displa ymessages using
the 0076 or0038 steering-wheel button. The dis‐
pla ym essages will be sa vedtot he message
memor y.Re ctify thec ause of adispla ymessage
as quickl yasp ossible.
High-priority displa ymessages canno tbehidden.
The displa ywill sho wthese displa ymessages
permanentl yuntil thec ause of thed ispla ymes‐
sag ehas been rectified.
Calling up sa vedd ispl aymessages
Ve hicles without steering-wheel but tons
The on-boar dcomputer sa vess pecific display
messages tothem essag ememor y.Yo uc an call
up thes ave ddispla ymessages. Use theb uttons
on thei nstrument clus ter. #
Press theÈbutton toselect them essage
memor y.If display messages ar eavailable,
th ed ispla ywill sho wthe number of sa ved
messages.
If th er ea reno displa ymessages, thed isplay
will show No Messages . #
Press the0078button toscroll forw ards
th ro ugh thed ispla ymessages.
Af tert he las tsave ddispla ymessage, thed is‐
pla yw ill again sho wthe star ts creen of the
messag ememor ywitht he number of sa ved
messages. #
Press theÈbutton tojum ptot hestart
screen of them essag ememor y.
Ve hicles with steering-wheel but tons
The on-boar dcomputer sa vess pecific display
messages tothem essag ememor y.Yo uc an call
up thes ave ddispla ymessages. Use theb uttons
on thes teering wheel. #
With the 0059or0065 button, select the
Service menu. #
With the 0064or0063 button, select
Announcements .
The bar will sho wthe number of sa vedm es‐
sages. #
Press 0076toconfirm.
The firs ts ave ddispla ymessag ewill be dis‐
pla yed.
If th er ea reno displa ymessages, thed isplay
will show No Messages . #
Press the0064 or0063 button toscroll
th ro ugh thed ispla ymessages.
All sa vedd ispla ymessages ar enumbered in
th em essag ememor y.The cur rent messa ge
number is shown on thel ow estb ar of thed is‐ Displa
ymessages and warning and indicator lamps 235

pla
yasam eans of orientation, toget her with
th en umber of sa vedd ispla ymessages. #
Press 0038toexitth ed ispla ymessages
screen. Saf
etys ystems Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
0091
ABS,E SP Inoperative *
ABS,B AS, hillstart assis tand ESP ®
as well as its driving saf etys ys‐
te ms ar eunavailable due toam alfunction.
AT TENTION ASSIS Tisdeactivated and other driving sy stems could
be automaticall ydeactivated.
The brak esystem continues tofunction normally ,but without the
functions lis teda bove. &
WARNING Risk of skidding if ABS and ESP ®
arem alfunc‐
tioning
The wheels ma yblock during braking and ESP ®
does no tper‐
fo rm anyv ehicle stabilization.
The steerability and braking characteristic sareheavil yimp aired
and theb raking dis tance ma yincrease. In addition, other driving
saf etys ystems ar eswitched off. #
Driv eonc arefull y. #
Have ABS and ESP ®
ch eckedi mmediately at aqualified
specialis tworks hop. #
Switc hthe engine off, wait brief lyand star tt he engine again. #
Chec kwhether thed ispla ymessag ehas disappeared and ESP ®
is operational.
If th ed ispla ymessag econtinues tobe shown: #
Driv eonc arefull y. #
Consult aqualified specialis tworks hop immediatel y.
00DF
00E5 Inoperative See Opera-
tor's Manual *
ABS, BAS, hil lstart assis tand ESP ®
as well as its driving saf etys ys‐
te ms ar eunavailable due toam alfunction.
AT TENTION ASSIS Tisdeactivated and other driving sy stems could
be automaticall ydeactivated.
The brak esystem continues tofunction normally ,but without the
functions lis teda bove. &
WARNING Risk of skidding if ABS and ESP ®
arem alfunc‐
tioning
The wheels ma yblock during braking and ESP ®
does no tper‐
fo rm anyv ehicle stabilization.
The steerability and braking characteristic sareheavil yimp aired
and theb raking dis tance ma yincrease. In addition, other driving
saf etys ystems ar eswitched off. #
Driv eonc arefull y. 236
Displa ymessages and warning and indicator lamps

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions #
Have ABS and ESP ®
ch eckedi mmediately at aqualified
specialis tworks hop. 0091
ABS, ESP Curr. Unavail. *
ABS, BAS, hil lstart assis tand ESP ®
as well as its driving saf etys ys‐
te ms ar etemporaril yunavailable.
AT TENTION ASSIS Tisdeactivated and other driving sy stems could
be automaticall ydeactivated.
Fo re xamp le,theo n-boar delectrical sy stem voltag em aybe insuf fi‐
cient.
The brak esystem continues tofunction normally ,but without the
functions lis teda bove. &
WARNING Risk of skidding if ABS and ESP ®
arem alfunc‐
tioning
The wheels ma yblock during braking and ESP ®
does no tper‐
fo rm anyv ehicle stabilization.
The steerability and braking characteristic sareheavil yimp aired
and theb raking dis tance ma yincrease. In addition, other driving
saf etys ystems ar eswitched off. #
Driv eonc arefull y. #
Have ABS and ESP ®
ch eckedi mmediately at aqualified
specialis tworks hop. #
Continue todriv ecarefully on asuitable stre tchofr oad, making
slight steering mo vements at aspeed abo ve12 mp h(20 km/h). #
Switc hthe engine off, wait brief lyand star tt he engine again. #
Chec kwhether thed ispla ymessag ehas disappeared and ESP ®
is operational.
If th ed ispla ymessag econtinues tobe shown: #
Driv eonc arefull y. #
Consult aqualified specialis tworks hop immediatel y.
00DF
00E5 Currently Unavail. See
Operator's Manual *
ABS, BAS, hil lstart assis tand ESP ®
as well as its driving saf etys ys‐
te ms ar etemporaril yunavailable.
AT TENTION ASSIS Tisdeactivated and other driving sy stems could
be automaticall ydeactivated.
The on-boar delectrical sy stem voltag em aybe insuf ficient, for
ex ample.
The brak esystem continues tofunction normally ,but without the
functions lis teda bove. &
WARNING Risk of skidding if ABS and ESP ®
arem alfunc‐
tioning
The wheels ma yblock during braking and ESP ®
does no tper‐
fo rm anyv ehicle stabilization. Displa
ymessages and warning and indicator lamps 237

Displa
ymessages
Possible causes/consequences and 0050 0050Solutions
The steerability and braking characteristic sareheavil yimp aired
and theb raking dis tance ma yincrease. In addition, other driving
saf etys ystems ar eswitched off. #
Driv eonc arefull y. #
Have ABS and ESP ®
ch eckedi mmediately at aqualified
specialis tworks hop. #
Driv eonc arefully and, on asuitable stre tchofr oad, mak esome
sligh tsteering mo vements at aspeed abo ve12 mp h(20 km/h). #
Chec kwhether thed ispla ymessag ehas disappeared and ESP ®
is operational.
If th ed ispla ymessag econtinues tobe shown: #
Driv eonc arefull y. #
Consult aqualified specialis tworks hop immediatel y.
0091 Front Passenge rAirbag
Disabled *T
he co-driver airbag is disabledw hilethev ehicle is in motion even
th ough an adult or aperson wit hacorresponding statur eiso ccupy‐
ing thec o-driver seat.
If additional forc es ar eapplied tothes eat or thec o-driver is no tsit‐
ting on thes itting sur face prope rly( /pag e30),the weight thes ys‐
te md etects ma ybetoo low. &
WARNING Risk of inju ryor fata linjur ydue toad isabled
front passenger airbag
If th ef ront passenger airbag is disabled, thef ront passenger air‐
bag will no tbedeployedint heeve nt of an accident and cannot
pe rfor mi ts intended pr otectiv efunction.
Ap erson in thef ront passenger seat could then, fore xamp le,
com eintoc ontact wi th thevehicle's interior ,especially if the
person is sitting tooc lose tothec ockpit. #
Mak esure, bo thbefor eand during thej ourne y,that the
st atus of thef ront passenger airbag is cor rect. #
Stop thev ehicle immediately in accordance wit hthe traf ficc on‐
ditions. #
Secu rethev ehicle agains trolling away. #
Ensu rethat no object shave become trapped beneat hthe co-
driver seat. #
Switc hoffthei gnition. #
The co-driver mus tget outoft hevehicle. #
Mak esuret hat thec o-driver seat is unoccupied, close thec o-
driver door and switc honthe ignition. #
Obser vetheP ASSENGER AIRB AGOFF indicator lam ponthe
center console and thed ispla ymessages. #
With th eseat unoccupied and thei gnition switched on, check
th ef ollowing: 238
Displa ymessages and warning and indicator lamps