2021 MERCEDES-BENZ GLE COUPE service

Overview of
the MBUX Interior Assistant &
WARNING Risk of injury fromthe cam‐
era's laser radiation
This product uses a classification 1 laser sys‐
te m. If the housing is opened or damaged,
laser radiation may damage your retina. #
Do not open the housing. #
Alw ays ha vemaintenance workand
re pairs car ried out byaqu alified spe‐
cialist workshop. This device is a class 1 laser product in accord‐
ance with DIN EN 60825-1:20
14
The camera is located in theove rhead control
panel.
If th eve hicle is fitted wi th the MBUX Interior
Assis tant, selected functions of the multimedia sy
stem can be operated conta ct-free. The MBUX
Interior Assi stant can dif fere ntia tebetween
driver and front passenger interactions and
de tects specific hand positions (poses).
Sy stem limits, display messages and no tes
fo rre ctification
The sy stem may be impaired or may not function
in thefo llowing situations:
R The camera in theove rhead control panel
may heat up due tooperating conditions. As
a re sult the camera may switch off temp ora‐
ri ly , particular lyduring longer periods of
operation and at high outside temp eratures.
Do not touch or co verth e camera and wait
until the camera has cooled down and is
av ailable again. R
The camera is co vered or dirty, mis ted up or
scratched.
Wa it until the camera has cooled down
before cleaning the camera lens.
Clean the outside of the camera lens with a
dry or damp cotton clo th. Do not use microfi‐
bre clo ths. Do notremo vethe co ver when
cleaning.
R Recognition can be impaired byreflective
clo thing, an adverse colour of clo thing or by
accesso ries, forex ample.
R Clothing being worn(hat, shawl, scarf) may
be limiting the de tection area of the camera.
Ke ep the camera's field of vision clear.
R The camera is not operational.
Consult a Mercedes-Benz service cent re.288
MBUX multimedia sy stem

The
following ent ries can be made, forex ample:
R Town, stre et, house number
R Street,to wn
R Postcode
R POI name or POI catego ry, e.g. Parking
R Contact name #
Select a sear chresult in list 3. #
Calculate thero ute (/ page 300).
% You can find fur ther information about desti‐
nation entry , e.g. 3wordaddresses, in the
Digital Owner's Manual.
Changing country #
Select the count ryindicator in 1. #
Enterth e count ryindicator. #
Select the count ryin3.
Using online sear ch
Destination entry uses online map services. If
th e on-board sear chfinds no suitable dest ina‐
tions or if youch ange countries, the online
sear chisavailable. Fo
rth e destination you can en ter an addre ss, a
POI or a 3 wordaddress. #
Select country indicator 1. #
Select the pr ovider forth e online service
from the count ries list.
or #
Ifth e on-board sear chdelivers no results,
enter the destination in the input line 2. #
Select the destination in the list.
The de tailed view forth ero ute is displ ayed. Calculating a
route and using settings for
ro ute guidance Re
quirements:
R The destination has been entered.
R The destination address is shown. Multimedia sy
stem:
4 © 5
Navigation 1
¥ Noroute yet.
¦ Aro ute has been mapped. #
Select ¥.
The route tothe destination is calculated.
Ro ute guidance begins.
or #
Select ¦. #
Select Set as intermediate dest..
The destination address is set as the next
intermediate destination. 300
MBUX multimedia sy stem

#
Switch Motorway information on or off.Using se
rvices Re
quirements:
R There is an Internet connection.
R Mercedes me connect is available.
R You ha veset up a user account in the
Mercedes me Portal.
R The vehicle is connected toa user account
and you ha veaccep tedth e conditions of use
fo rth e service.
Fu rther information can be found at:
https://www.mercedes.me
R The service is available and has been activa‐
te d.
R The following requirements apply tothePa rk‐
ing service:
- The navigation services option is availa‐
ble, subsc ribed toand activated in the
Mercedes me Portal.
- The parking service is within the scope of
th e navigation service. Multimedia sy
stem:
4 © 5
Navigation
Displaying the traf fic situation with Live Traf‐
fi c Information #
Select Z. #
Activate Traffic. #
Select Advanced . #
Select View. #
Select Map elements. #
Switch on Traffic incidents ,Free-flowing traf-
fic and Delay.
If traf fic information has been recei ved, then
tra ffic incidents such as roadwor ks,ro ad
bloc ks, local area reports (e.g. fog) and warn‐
ing messages are displa yed.
The tra ffic delay is displa yedfo rth e cur rent
ro ute. Traf fic del ays lasting one minute or
longer are take n into conside ration.
Displ aying hazard warnings with Car-to-X-
Communication
If hazard warnings are available these can be
shown as symbols on the map. The display depends on
the settings forth eTraffic andTraf-
fic incidents options. #
Set the options.
If Traffic is switched off and Traffic incidents
is switched on, the symbols are shown on
th e prospective route.
Displaying weather information and other
map contents #
Select Z. #
Select Advanced . #
Select View. #
Select Map elements. #
Scroll up and show theONLINE MAP CON-
TENTS categor y. #
Switch on a service, e.g. Weather.
Cu rrent weather information is displa yed on
th e navigation map, e.g. temp erature or
cloud co ver. 302
MBUX multimedia sy stem

Pa
rking service &
WARNING Risk of accident and inju ry
due tonot observing the maximum per‐
mitted access height
If th eve hicle height is greater than the maxi‐
mum permitted access height for multi-
st or ey and unde rgro und car par ks,th ero of
and other parts of theve hicle may be dam‐
aged. Vehicle occupants may be injured. #
Before entering a multi-s torey car park
or underground car par k,obser vethe
signpos ted ent rance height. #
Ifth eve hicle height is greater than the
access height, do not enter. *
NO
TEBefore selecting the parking
option The data is based on information pr
ovided by
th ere spective service pr ovider.
Mercedes Benz accepts no liability forthe
accuracy of the information pr ovided relating
to the multi-s torey car park/parking area. #
Alwa ys obser vethe local Information
and conditions. %
This service is not available in all countries. #
Select Zand activate Parking. #
Tap on 005Dinthe map. #
Select a parking option.
The map sho ws the parking options in the
vicinity.
The following information is displa yed (if
av ailable):
R Destination address, dis tance from cur‐
re nt vehicle position and ar riva l time
R Information on the multi-s torey car
park/car par k,forex ample:
- Opening times
- Parking charges
- Cur rent occupancy
- Maximum pa rking time
- Maximum access height
The maximum access height shown
bythe parking service does not re
place the need for obser vation of
th e actual circums tances.
R Available payment options (Mercedes
pa y,coins, bank no tes, cards)
R Details on parking tariffs
R Numb er ofavailable parking spaces
R Payment me thod (e.g. at the parking
machine)
R Services/ facilities at the parking option
R Telephone number #
Calculate thero ute (/ page 300). Note
s onthe dashcam *
NO
TEBefore using the dashcam Yo
u are legally responsible for operation and
use of the dashcam functions. The legal
re qu irements relating tooperation and use of
th e dashcam can vary depending on the
country in whi chthe dashcam is operated.
Therefore, obser vethe legal requ irements, in MBUX multimedia sy
stem 303

Ha
ve the camera checked in a Mercedes-
Benz service centre. Te
lephone Te
lephony Note
s ontelephony &
WARNING Risk of dist raction from oper‐
ating integrated communication equip‐
ment while theve hicle is in motion
If yo u operate communication equipment
integrated in theve hicle when driving, you
could be dist racted from the tra ffic situation.
This could also cause youto lose control of
th eve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. &
WARNING Risk of an accident from
ope rating mobile communication equip‐
ment while theve hicle is in motion
Mobile communications devices distract the
driver from the traf fic situation. This could
also cause the driver tolose control of the
ve hicle. #
Asthe driver, only operate mobile com‐
munications devices when theve hicle is
st ationar y. #
As a vehicle occupant, only use mobile
communications devices in the areas
intended forth is purpose, e.g. in the
re ar passenger compartment. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
operating mobile communication equipment in
th eve hicle. &
WARNING Risk of injury duetoobjects
being stowed inco rrectly
If objects in theve hicle interior are stowed
incor rectly, they can slide or be thrown
around and hit vehicle occupants. In addi‐
tion, cup holders, open stowage spaces and
mobile phone recep tacles cannot al ways
re tain all objects within.
There is a risk of injur y,particularly in the
ev ent of sudden braking or a sudden change
in direction. #
Alw aysstow objects so that they can‐
not be throw n around in su chsitua‐
tions. #
Alw ays make sure that objects do not
pr otru de from stowage spaces, luggage
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Alw aysstow and secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. MBUX multimedia sy
stem 305

Obser
vethe additional information on stowing
mobile communications devices cor rectly:
R Loading theve hicle (/ page114)
Blue tooth ®
connection:
The menu view and theav ailable functions in the
te lephone menu are in part dependent on the
Blu etoo th®
profile of the connected mobile
phone. Full functionality is only available if the
mobile phone supports bo thofthefo llowing
Blue tooth ®
profiles:
R PBAP (Phone Book Access Profile)
- The contacts on the mobile phone are
shown automatically on the multimedia
sy stem.
R MAP (Message Access Profile)
- The mobile phone message functions can
be used on the multimedia sy stem.
Ir re spective of this, Blue tooth ®
audio functional‐
ity can byused with any mobile radio unit.
Fo r information on thera nge of functions of the
mobile radio unit tobe connec ted, see the man‐
ufacturer's operating instructions. Ne
twork connection:
The following cases can lead tothe call being
disconnected while theve hicle is in motion:
R You swit chinto a transmission/reception
st ation, in which no communication channel
is free.
R The SIM card used is not compatible with the
network available
R A mobile phone with "Twincard" is logged
into the network with the second SIM card at
th e same time
The multimedia sy stem supports calls in HD
Vo ice ®
for impr oved speech qualit y.Arequ ire‐
ment forth is is that the mobile phone and the
mobile phone network pr ovider of the person
yo u are calling suppo rtHD Voice ®
.
Depending on thequ ality of the connection, the
vo ice quality may fluctuate.
Fu rther information can be obtained from a
Mercedes-Benz service centre or at: https://
www.mercedes-benz.com/connect 306
MBUX multimedia sy stem

R
Two mobile phones are connected with the
multimedia sy stem via Blue tooth®
(two
phone mode).
- You can use all the functions of the multi‐
media sy stem with the mobile phone in
th efo re ground.
- You can recei veincoming calls and mes‐
sages with the mobile phone in the back‐
ground.
Yo u can inter change the mobile phone in
th efo re ground and bac kground.
R A mobile phone is connected as the car
phone.
Connecting a mobile phone
Re quirements:
R Blue tooth ®
is activated on the mobile phone
(see the manufacturer's operating instruc‐
tions).
R Blue tooth ®
is activated on the multimedia
sy stem. Multimedia sy
stem:
4 © 5
Phone
Sear ching for a mobile phone #
Select í. #
Select Connect new device .
Connecting a mobile phone
Auth orisation follo ws using secure simple pair‐
ing. #
Select a mobile phone.
A code is displ ayed in the multimedia sy stem
and on the mobile phone. #
If bo thcodes match, confirm the code on the
mobile phone.
Fu nctions in thete lephony menu
In thete lephony menu you ha vethefo llowing
functions, forex ample:
R Making calls, e.g.:
-
R Accept a call
- k End call
- i Create conferen. call -
Accepting or rejecting a waiting call
R Managing con tacts, e.g.:
- Downloading mobile phone contacts
- Managing thefo rm at of a con tact's name
- Saving a contact as a favo urite
R Receiving and sending messages, e.g.:
- Using there ad-aloud function
- Dictating a new message Mercedes me and apps
Mercedes me connect
Information on Mercedes me connect
% Mercedes me connect or individual
Mercedes me connect services are not avail‐
able in everycountr y.Find out at a
Mercedes-Benz service centre if these func‐
tions are available in your count ry.
Mercedes me connect consists of multiple serv‐
ices. 308
MBUX multimedia sy stem

Yo
u can use thefo llowing services via the multi‐
media sy stem and theove rhead control panel,
fo rex ample:
R Accident and Breakdown Management (me
button or situation-dependent display inthe
multimedia sy stem)
R Mercedes-Benz emer gency call sy stem (auto‐
matic emer gency call and SOS button)
The Mercedes me connect Accident and Break‐
down Management and the Mercedes-Benz
emer gency call centre are available to you
around the cloc k.
The me button and the SOS button can be found
on theve hicle's overhead control panel
(/ page 310).
Yo u can also call the Mercedes-Benz Cus tomer
Centre using the multimedia sy stem
(/ page 311).
Please note that Mercedes me connect is a
Mercedes-Benz service. In emer gencies, firs t call
th e national emer gency services using the
st andard national emer gency service telephone
numbers. In emer gencies, you can also use theMercedes-Benz emer
gency call sy stem
(/ page 319).
Obse rveth e conditions of use for Mercedes me
connect and other services. These can be
obtained in the Mercedes me Portal: https://
me.secure.mercedes-benz.com
Fu rther information about Mercedes me con‐
nect, the pr ovided service scope and operation:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars/connectme/en_GB/#emotions/
St artseite.html
Information on Mercedes me connect Acci‐
dent and Breakdown Management
The Accident and Breakdown Management can
include thefo llowing functions:
R Supplement tothe Mercedes-Benz emer‐
ge ncy call sy stem (/ page319)
If necessa ry,th e conta ct person at the
Mercedes-Benz emer gency call centre for‐
wa rdsth e call toMercedes me connect Acci‐
dent and Breakdown Management. Forw ard‐
ing the call is ho wever not possible in all
countries. R
Breakdown assi stance byate ch nician on
location and/or theto wing away oftheve hi‐
cle tothe nearest Mercedes-Benz service
cent re
Yo u may be charge dfo rth ese services.
R Addition tothe emer gency guide af ter auto‐
matic accident or breakdown de tection
(/ page 311)
In theeve nt of a breakdown or accident, fur‐
th er vehicle data is sent which enables opti‐
mal support bythe Mercedes-Benz Cus tomer
Centre and the authorised service partner or
breakdown assis tance.
R Addition tothe Mercedes me connect
service Telediagno stics
Wi th th eTe lediagno stics function, specific
we ar and failure reports are recorded bythe
service pr ovider, in so far as these can be
clearly interpr eted and are available thro ugh
th e monitoring of components that are sub‐
ject todiagnostics.
If yo ur vehicle de tects a breakdown or thre at
of a breakdown, you may be prom pted via
th e multimedia sy stem tocontact the MBUX multimedia sy
stem 309