2021 MERCEDES-BENZ EQA SUV tow bar

Calling up t
Calling up t
he Digit
he Digital Owner's Manual
al Owner's Manual
Multimedia system: 4 © 5
Settings 5
Owner's Manual The Digital Owner's Manual describes
the func-
tions and operation of theve hicle and the multi-
media system. #
Select one of thefo llowing menu items in the
Digital Owner's Manual:
R Search: sear chforke ywords in order to/nd
qu ick answers toquestions about the opera-
tion of theve hicle.
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steps towa rds setting up your vehicle. R
Tips: /nd information that prepares youfor
cer tain eve ryday situations with your vehicle.
R Animations :wa tch animations of theve hicle
functions.
R Messages: receive additional information
about the messages in the Instrument Displa y.
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sa ved bookmar ks.
R Language: select the language forth e Digital
Owner's Manual. 1
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2 Adds bookmar ks
3 Pictu re 4
Contents section
5 Directions of mo vement of contents section
6 Menu
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lapsed.
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he Digital Own-
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trument Display
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20
Digital Owner's Manual

2
Horizontal distance between centre of grav ity
and ball head
3 The centre of grav ity is on theve hicle's cent re
axis
Obser vethefo llowing information when you are
loading the bicycle rack with up tothre e bicycles:
Loading t
Loading t he bicy
he bicycle r
cle rack
ack T
T
o
o t
tal w
al w eight
eight
of bicy
of bicy cle
cle
r
r ac
ac k and load
k and load Max. dist
Max. dist
ance
ance
1
1 Max. dist
Max. dist
ance
ance
2
2
Up to75 kg 420 mm 300 mm V
V
ehicle to
ehicle towing ins
wing ins tr
tructions
uctions
The vehicle is not suitable forth e use of tow bar
systems that are used for 0at towing or dinghy
to wing, forex ample. Attach ing and using tow bar
systems can result in damage totheve hicle.
When you are towing a vehicle with tow bar sys-
te ms, safe driving characteristics cann otbe guar-
anteed forth eto wing vehicle or theto we dve hicle.
The vehicle-trailer combination may swer vefrom
side toside. Obser
vethefo llowing information:
R Perm itted towing me thods (/ page 323)
R The no tes on towing theve hicle with bo th
axles on thegr ound (/ page 324) Driving and parking
243
243

*
N
NO
OTE
TE Staining from leaking tyre sealant ATer use,
excess tyre sealant may leak out
from the /lling hose. #
Therefore, place the /lling hose in the
plastic bag that contained the TIREFIT
kit. If,
If,
aTer
aTer t
ten minut
en minut es, a tyr
es, a tyre pr
e pressur
essur e of 200 kPa
e of 200 kPa
(2.0 bar/29 psi) has been att
(2.0 bar/29 psi) has been att ained:
ained:#
Switch o. the tyre in0ation compressor. #
Unscr ewthe /lling hose from theva lve of the
defective tyre.
Please no tethat tyre sealant may leak out when
unscr ewing the /lling hose. &
W
WARNING
ARNING Risk of accident from driving
with sealed tyres
A tyre temp orarily sealed with tyre sealant
impairs the handling characteristics and is not
suitable for higher speeds. #
Adapt your driving style accordingly and
drive carefull y. #
Do not exceed the maximum speed limit
with a tyre that has been repaired using
tyre sealant. #
Obser vethe maximum permissible speed for a
tyre sealed with tyre sealant 80 km/h. #
The stic ker with de tails of the maximum per-
missible speed must be a1xed tothe inst ru-
ment cluster where it can be easily seen by
th e driver.
* N
NOOTE
TE Staining from leaking tyre sealant ATer use,
excess tyre sealant may leak out
from the /lling hose. #
Therefore, place the /lling hose in the
plastic bag that contained the TIREFIT
kit. +
ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmental
pollution caused byenvironmentally ir re-
sponsible disposal Ty
re sealant contains pollu tants. #
Have the tyre sealant bottle disposed of
professionall y,e.g. at a Mercedes-Benz
Service Centre. #
Stow the tyre sealant bottle, the tyre in0ation
compressor and thewa rning triangle. #
Pull awa
Pull away immediat
y immediat ely.
el y. #
Stop driving aTer appr oximately ten minutes
and check the tyre pressure using the tyre
in0ation compressor.
The tyre pressure must now be at least
130 kPa (1.3 bar/19 psi). &
W WARNING
ARNING Risk of accident due tothe
speci/ed tyre pressure not being attained
If th e speci/ed tyre pressure is not reached,
th e tyre is too badly damaged. The tyre seal-
ant cannot repair the tyre in this instance. 318
318
Breakdown assistance

The braking and driving
characteristics may be
gr eatly impaired. #
Do not continue driving. #
Consult a quali/ed specialist workshop. Countr
Countr
ies t
ies t hat hav
hat hav e Mer
e Mercedes-Benz Ser
cedes-Benz Ser vice24h:
vice24h:
yo u will /nd a stic ker with thete lephone number,
e.g. on the B‑pillar on the driver's side. #
Correct the tyre pressure if it is still at least
130 kPa (1.3 bar/19 psi). See the tyre pres-
sure table on the fuel /ller 0ap forva lues.
Incr
Incr easing t
easing t he tyr
he tyre pr
e pressure
essure #
Switch on the tyre in0ation compressor.
Decr
Decr easing t
easing t he tyr
he tyre pr
e pressure
essure #
Remo vethe tyre sealant bottle from the tyre
in0ation compressor. #
Insert the /ller hose in the soc ket of the tyre
in0ation compressor and turn it a quarter turn
clockwise. #
Press pressure release button Cnext to
manome terB.
When t
When t he tyr
he tyre pr
e pressur
essur e is corr
e is corr ect
ect #
Unscr ewthe /lling hose from theva lve of the
sealed tyre. #
Screw theva lve cap onto theva lve of the
sealed tyre. #
Stow the tyre sealant bottle and the tyre in0a-
tion compressor. #
Drive tothe nearest quali/ed specialist work-
shop and ha vethe tyre, tyre sealant bottle and
/lling hose replaced there. Batt
Batt
er
ery (v
y (v ehicle)
ehicle) N
No
ot
tes on t
es on t he 12 V batt
he 12 V batt ery
ery &
W
WARNING
ARNING Risk ofexplosion due toelec-
trostatic charge
Electrostatic charge can ignite the highly
ex plosive gas mixtu reinthe batter y. #
Todischar geany elect rostatic charge
th at may ha vebuilt up, touch the me tal
ve hicle body before handling the batter y. The high
ly0ammable gas mixtu reis created while
th e battery is charging and during starting assis-
ta nce. &
W
WARNI NG
ARNI NGDanger of chemical burns from
th e battery acid
Battery acid is caustic. #
Avoid contact with the skin, eyes or
clo thing. #
Do not lean overth e batter y. #
Do not inhale battery gases. Breakdown assis
tance
319
319

R
Always make sure that nei ther you nor the bat-
te ry is electrostatically charge d.
R Keep awa y from /re and naked 0ames.
R Do not lean overth e batter y.
Obser vethe additional following points when
ch arging the batter y:
R Only use battery charge rs tested and
appro vedfo r Mercedes-Benz.
R Read the battery charge r's operating inst ruc-
tions before charging the batter y.
Obser vethe additional following points during
starting assistance:
R Starting assis tance may only be pr ovided
using vehicles, batteries or other jump start
devices with a nominal voltage of 12 V.
R The vehicles must not touch. S
S
t
tar
ar ting assist
ting assist ance and c
ance and c har
har ging t
ging t he 12 V batt
he 12 V batt ery
ery #
Only ha vestarting assistance provided by a
qu ali/ed specialist workshop, e.g. a
Mercedes-Benz Se rvice Centre. #
Only ha vethe battery charge d at a quali/ed
specialist workshop, e.g. a Mercedes-Benz
Se rvice Centre. R
R
eplacing t
eplacing t he 12 V batt
he 12 V batt ery
ery #
Only ha vethe battery replaced at a quali/ed
specialist workshop, e.g. at a Mercedes-Benz
Se rvice Centre. T
T
o
o w
w -st
-st ar
arting or to
ting or towing away
wing away Ov Ov
er ervie
vie w of t
w of t he per
he per mitt
mittedto
ed towing met
wing met hods
hods *
N
NOOTE
TE Damage from automatic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer tain
situations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist To
avoid damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
during towing #
in a car wash Mercedes-Benz
recommends transporting your
ve hicle in the case of a breakdown, rather than
to wing it away.
Fo rto wing, use a tow rope or tow bar with bo th
axles on thegr ound. Do not use tow bar systems.
If yo u notice that theve hicle has lost coolant, do
not ha veitto we daw ay. Ha vetheve hicle transpor-
te d ins tead.
* N
NO OTE
TE Damage totheve hicle due to tow-
ing awa y incor rectly #
Obser vethe inst ructions and no tes on
to wing away. Breakd
own assistance
323
323

#
In such cases, transpo rttheve hicle
(/ page 326).
* N
NO OTE
TE Damage due to towing away at
ex cessively high speeds or over long dis-
ta nces The driv
etra in could be damaged when towing
at excessively high speeds or over long distan-
ces. #
Atowing speed of 50 km/h must not be
ex ceeded. #
Atowing dis tance of 50 km must not be
ex ceeded. &
W
W ARNING
ARNING Risk of accident when towing a
ve hicle which is too heavy
If th eve hicle tobe tow- star ted or towe daway
is heavier than the permissible gross mass of
yo ur vehicle, thefo llowing situations can
occur:
R theto wing eye may become de tach ed. R
theve hicle/trailer combination may
swer veorove rturn. #
Before tow- starting or towing away,
ch eck if theve hicle tobe tow- star ted or
to we dawa yex ceeds the permissible
gr oss mass. If a
vehicle must be tow- star ted or towe dawa y,its
permissible gross mass must not exceed the per-
missible gross mass of theto wing vehicle. #
Information on the permissible gross mass of
th eve hicle can be found on theve hicle identi-
/cation plate (/ page 349).
T
T o
o wing awa
wing away t
y the v
he v ehicle
ehicle #
Fitth eto wing eye (/ page 327). #
Fasten theto wing device.
* N
NOOTE
TE Damage due toincor rect connec-
tion of theto w bar #
Only connect theto w rope or tow bar to
th eto wing eyes. #
Deactivate the automatic locking mechanism
(/ page 85). #
Do not activate the HOLD function. #
Deactivate tow- awa y protection
(/ page 101). #
Deactivate Active Brake Assist (/ page 212). #
ShiT the transmission toposition i. #
Release the electric parking brake. #
Remain in the cockpit during towing and
obser vethe display messages. #
Do not switch o. theve hicle while it is being
to we d. #
Do not open the driver's door or front
passenger door; the transmission will other-
wise automatically shiT toj . Breakd
own assistance
325
325

*
N
N O
OTE
TE Damage totheve hicle from secur-
ing it inco rrectly #
ATer loading, theve hicle must be
secured on all four wheels. Otherwise,
th eve hicle could be damaged. #
A minimum dis tance of 20 cm upwards
and 10 cm down wards must be kept to
th e transport platform. #
Secure theve hicle on all four wheels aTer
loading. #
Make sure that the front and rear axles come
to rest on the same transpor tation vehicle. *
N
NO OTE
TE Damage tothe drive train due to
incor rect positioning of theve hicle #
Do not position theve hicle abo vethe
connection point of the transport vehi-
cle. T
T
o
o wing ey
wing eye st
e st or
orag
ag e location
e location To
wing eye is under the load compartment 0oor. F
F
itting and r
itting and r emo
emoving t
ving t heto
he towing eye
wing eye #
Press the mark on co ver1 inwa rds and
re mo ve. #
Screw intheto wing eye clockwise as far as it
will go and tighten.
V
V ehicles wit
ehicles wit h a tr
h a trailer hitc
ailer hitc h:
h:vehicles with a trailer
hitch do not ha veare ar brac ketfo rth eto wing
ey e. Fasten theto w bar tothe trailer hitch. Breakdown assistance
327
327

Cr
Cr
oss
oss Tr
Tra1c
a1c Alert
Alert........................................ 237
Cr
Cr osswind Assist
osswind Assist
Fu nction/no tes...................................... 191
Cr
Cr uise contr
uise contr ol
ol
Ac tivating............................................... 197
Buttons.................................................. 197
Calling up a speed................................. 197
Deactivating........................................... 197
Fu nction................................................ 196
Re quirements:....................................... 197
Selecting............................................... 197
Setting a speed...................................... 197
St oring a speed...................................... 197
System limitations.................................. 196 D D
Dam
Dam ping adjus
ping adjus tment
tment.................................... 222
Dashboard
Dashboard see Cockpit
Dashcam
Dashcam Notes..................................................... 271
Selecting a USB device......................... .271
St arting/stopping a video recording...... .271 Dat
Dat a acq
a acq uisition
uisition
Ve hicle..................................................... 39
Dat
Dat a pr ot
a pr otection r
ection r ights
ights
Data storag e............................................ 43
Dat
Dat a st
a st or
orage
age
Data pr otection rights............................. .43
Electronic control units............................ 39
Online services....................................... .42
Ve hicle..................................................... 39
Deactiv Deactiv ating t
ating the alar
he alar m (AT
m (ATA)
A)........................ .100
Dealer
Dealer ship
ship
see Quali/ed specialist workshop
Declar
Declar ation of conf
ation of conf or
ormity
mity
Elect romagnetic compatibilit y.................. 28
Impor ter addresses.................................. 34
Jack.........................................................35
Speci/c absor ption rate........................... 28
TIREFIT kit................................................ 35
Wi reless vehicle component s................... 28
Decor
Decor ativ ative f
e f oil (cleaning ins
oil (cleaning instr tructions)
uctions)........... 306
Des
Destination entry tination entry
Entering a POI or addre ss....................... 266 Det
Det
ecting inatt
ecting inatt entiv
entiveness
eness
see ATTENTION ASSIST
Diagnos
Diagnostics connection tics connection.................................. 36
Digit
Digit al Owner's Manual
al Owner's Manual............................ 20, 21
Dingh
Dingh yto
y to wing
wing
see Tow- bar system
DIRECT SELECT lev
DIRECT SELECT lev er
er
Engaging drive position.......................... 163
Engaging neutral.................................... 162
Engaging park position.......................... .162
Engaging park position automaticall y...... 162
Engaging reve rsege ar............................ 162
Fu nction................................................ 161
Disconnect de Disconnect de vice
vice
High-voltage on-board electrical sys-
te m........................................................ 148
Displa
Displa y (car
y (care)
e)............................................... 308
Displa
Displa y (MBUX multimedia syst
y (MBUX multimedia syst em)
em)
Home screen........................................ .251
Operating.............................................. 252
Displa
Displa y (on-boar
y (on-boar d com
d comput
puter)
er)
Displa yson the instrument displa y......... 247 Index
427
427