2021 MERCEDES-BENZ EQA SUV charging

Symbols
Symbols
.......................................................... 5 5A
A
t a glance
t a glance ...................................................... 6 6
Co ckpit ........................................................... 6
Indicator and warning lamps (standard) ......... 10
Indicator and warning lamps (widescreen
cockpit) ........................................................ 12
Overhead control panel ................................. 14
Door operating unit and seat adjustment .......16
Emer gencies and breakdowns ....................... 18 Digit Digit
al Owner's Manual
al Owner's Manual ................................. 20 20
Calling up the Digital Owner's Manual ............ 20
Calling up the Digital Owner's Manual ............ 21 Gener
Gener
al not
al notes
es............................................... 23 23
Pr otection of the environment ....................... 23
Ta ke -back of end-of-life vehicles .................... 23
Mercedes-Benz Genuine Parts ........................ 23
Owner's Manual ............................................ 25
Mercedes me App ......................................... 25
Operating saf ety ............................................ 26 Declarations of con
form ity and no tes on
driving in di.erent countries .......................... 28
Diagnostics connection ................................. 36
Quali/ed specialist workshop ........................ 37
Ve hicle registration ....................................... 38
Cor rect use of theve hicle ............................. 38
Information on the REACH regulation ............. 38
No tesfo r persons with electronic medical
aids .............................................................. 38
Implied warranty .......................................... .39
QR code forre scue card .............................. .39
Data storage .................................................39
Copyright ...................................................... 43 Occupant safe Occupant safe
ty
ty............................................ 44 44
Re straint system .......................................... .44
Seat belts .................................................... .46
Airbags ......................................................... 50
PRE-SAFE ®
system ........................................ 57
Au tomatic measures aTer an accident ........... 58
Safely transporting children in theve hicle ...... 59
No tes on pets in theve hicle .......................... 78 Opening and closing
Opening and closing
...................................... 79 79
Ke y .............................................................. .79
Doors ............................................................ 82
Load compartment ........................................ 87
Side windo ws................................................ 92
Sliding sunroof .............................................. 95
Anti-theT pr otection ...................................... 99 Seats and sto Seats and sto
wing
wing....................................... 102 102
No tes on the cor rect driver's seat position .. 102
Seats ......................................................... .103
St eering wheel ............................................ 110
Easy entry and exitfeature .......................... 111
Memory function ......................................... 112
St ow age areas ............................................ 114
Soc kets ....................................................... 124
Wi reless charging of the mobile phone
and connection with theex terior aerial ........ 127
Fi tting/removing the 0oor mats ................... 129 Light and sight
Light and sight
............................................ 130 130
Exterior lighting ........................................... 130
Interior lighting ............................................ 133 2
2
Contents

Wi
ndsc reen wipers and windscreen
wa sher system ............................................ 135
Mir rors ........................................................ 139 Climat
Climat
e contr
e control ol........................................... 142 142
Overview of climate control systems ............ 142
Operating the climate control system .......... 143 Dr
Dr
iving and par
iving and par king
king..................................... 148 148
Driving ........................................................1 48
DY NAMIC SELECT switch ........................... .158
Tr ansmission ............................................... 161
Fu nction of the 4MATIC ...............................1 63
Charging the high-voltage battery ................1 63
Pa rking .......................................................1 82
Driving and driving saf ety sy stems ............... 188
Tr ailer hitch ................................................ .237
Bicycle rack function ................................... 241
Ve hicle towing instructions .......................... 243 Ins
Ins
tr
trument displa
ument displa y and on-boar
y and on-boar d com-
d com-
put
put er
er........................................................... 244 244
No tes on the inst rument display and on-
board computer .......................................... 244
Overview of instrument display .................... 245
Overview of buttons on the steering wheel ... 246
Operating the on-board computer ................2 46
Overview of displa yson the inst rument
display ........................................................ 247
Head-up display .......................................... 248 MBUX multimedia syst MBUX multimedia syst
em
em........................... .250
250
Overview and operation ............................... 250
System settings .......................................... 259
Drive system settings .................................. 263
Na vigation .................................................. .264
Te lephone ................................................... 272
Mercedes me app ....................................... 276
Mercedes-Benz emer gency call system ....... 285
Ra dio & media ............................................ .292
Sound settings ............................................ 297 Maint Maint
enance and car
enance and car e
e................................. 298 298
ASS YST PLUS service inter val display .......... 298 Engine compartment ................................... 299
Cleaning and care ....................................... 303 Br Br
eakdo
eakdo wn assist
wn assist ance
ance................................. 311 311
Emer gency .................................................. 311
Flat tyre ...................................................... 313
Battery (vehicle) .......................................... 319
To w- starting or towing away ........................ 323
Electrical fuses ............................................ 328 Wheels and tyr Wheels and tyr
es
es......................................... 332 332
No tes on noise or unusual handling char-
acteristics ................................................... 332
No tes on regula rly inspecting wheels and
tyres .......................................................... .332
No tes on snow chains ................................. 332
Ty re pressure .............................................. 333
Wheel change ............................................. 336
Emer gency spa rewheel .............................. .345 T T
ec
ec hnical dat
hnical dat a
a............................................. 347 347
No tes on tech nical data .............................. 347
On-board electronics ................................... 347 Contents
3
3

&
W
W ARNI NG
ARNI NGRisk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. *
N
NO OTE
TE Battery discharging from using devi-
ces connected tothe diagnostics connec-
tion Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the bat-
te ry, e.g. bydriving a considerable dis-
ta nce. Connecting and using ano
ther device with the
diagnostics connection can ha vethefo llowing
e.ects:
R Malfunctions in theve hicle system
R Perm anent damage tovehicle components Please
referto thewa rranty term s and conditions
fo rth is matter. Quali/ed
Quali/ed
specialis
specialist w t work
ork shop
shop
A qu ali/ed specialist workshop has the necessary
special skills, tools and quali/cations tocor rectly
car ryout any necessary workon your vehicle.
This particular lyapplies tosaf ety-re leva nt wo rks.
Alw ays ha vethefo llowing workcar ried out on
yo ur vehicle at a quali/ed specialist workshop:
R Safety-re leva nt wo rks
R Service and maintenance work
R Repair work
R Modi/cations as well as installations and con-
ve rsions
R Workon electronic components
Mercedes‑Benz recommends a Mercedes‑Benz
service cent re. General no
tes
37
37

Fo
rth is reason, thefo llowing can occur in isolated
cases, depending on the aids used:
R Medical aids malfunctioning
R Adve rse health e.ects
Obser vethe no tes and warnings of the manufac-
turer of the medical aids; if in doubt, contact the
device manufacturer and/or your doctor. If there
is continuing uncer tainty concerning the possibil-
ity of medical aids malfunctioning, Mercedes-
Benz AGrecommends using only fewelectrical
ve hicle systems and/or main taining a distance
from the components.
When charging the high-voltage batter y,ke ep a
distance of at least an arm's length between the
medical aid and thefo llowing components:
R the po wer supply equipment
This includes charging stations in thefo rm of a
wa llbox or a public charging point, forex am-
ple.
R vehicle components car rying live voltage
This includes thech arging cable and the
ch arging cont rol box, forex ample. Only ha
verepairs and maintenance workinthe
area of thefo llowing components car ried out at a
qu ali/ed specialist workshop:
R vehicle components car rying live voltage
R transmission aerials
R multimedia system and sound system
If yo u ha veany queries or suggestions, consult a
qu ali/ed specialist workshop. Im Im
plied w
plied w arr
arranty
anty
* NO
NOTE
TEDamage totheve hicle arising from
violation of these operating inst ructions. Damage
totheve hicle can arise from violation
of these operating inst ructions.
This damage is not co vered either bythe
Mercedes-Benz implied warranty or bythe
Ne w‑ or Used- Vehicle Warrant y. #
Follow the inst ructions in these operat-
ing inst ructions on proper operation of
yo ur vehicle as well as on possible vehi-
cle damage. QR code f
QR code f
or r
or rescue card
escue card
QR codes are attached in the soc ket 0ap and on
th e opposite side on the B-pillar. In theev ent of
an accident, rescue services can use the QR code
to quickly /nd the appropriate rescue card for
yo ur vehicle. The cur rent rescue card contains the
most impor tant information about your vehicle in
a compact form , e.g. thero uting of the electric
lines.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code Dat Dat
a st
a st or
orage
age Dat
Dat
a pr
a pr ocessing in t
ocessing in t he v
he vehicle
ehicle Electr
Electr
onic contr
onic contr ol units
ol units
Elect ronic cont rol units are /t tedinyour vehicle.
Control units process data which, forex ample,
th ey receive from vehicle senso rs,ge nerate them-
sel ves or exch ange between themsel ves. Some
cont rol units are requ ired forth e safe operation of
yo ur vehicle, some assist you when driving, such
as driver assistance systems, while others enable
con venience or inf otainment functions. Gene
ral no tes
39
39

R
Do not come into contact with the bumper
while making the kicking mo vement.
R Do not car ryout the kicking mo vement too
slo wly.
R The kicking mo vement must be towa rdsthe
ve hicle and back again. 1
Detection range of the sensors
If se veral consecutive kicking mo vements are not
successful, waitte n seconds. Syst
Syst
em limits
em limits
The system may be impai red or may not function
in thefo llowing cases:
R The sensors are dirty, e.g. due toroad salt or
sno w.
R The kicking mo vement is made using a pros-
th etic leg.
The tailgate can open or close unintentionally in
th efo llowing situations:
R A person's arms or legs are moving in the sen-
sor de tection range, e.g. when polishing the
ve hicle or picking up objects.
R Objects are mo ved or placed behind theve hi-
cle, e.g. a charging cable or lug gage.
R Clamping straps, tarp aulins or other co verings
are pulled overth e bumper.
R A pr otective mat with a length reaching over
th e boot sill down into the de tection range of
th e sensors is used.
R The pr otective mat is not secured cor rectl y.
R Workis being done on the trailer hitch, trailers
or rear bicycle rack s. Deacti
vate the function of theke y (/ page 80) or
do not car rytheke y about your person in such
situations. Limiting t
Limiting t
he opening angle of t
he opening angle of t he t
he t ailg
ailgate
ate A
A
ctiv
ctiv ating t
ating t he opening angle limit
he opening angle limit er
er
Yo u can limit the opening angle of theta ilgate in
th eto p half of its opening range up toa point
shortly before the end position. #
Stop the opening procedure of theta ilgate at
th e desired position. #
Press and hold the closing button on theta il-
ga te until you hear a short acoustic signal.
The opening angle limiter will be activated. The
ta ilgate will then stop in the stored position
when opened.
To open theta ilgate full y,pull theto p part of the
Mercedes star on theta ilgate again aTer it has
stopped automaticall y.
Deactiv
Deactiv ating t ating the opening angle limit
he opening angle limit er
er #
Press and hold the closing button on theta il-
ga te until two short acoustic signals sound. Opening and closing
91
91

USB por
USB por
t in t
t in the r
he rear passeng
ear passeng er com
er compar
partment
tment %
Depending on theve hicle equipment, the
design of the st owage compartment and the
number of USB ports in there ar cent recon-
sole may vary.
When theve hicle is switched on, you can charge a
USB device, such as a mobile phone, at USB ports
using a suitable charging cable. W
W
ir
ireless c
eless c har
harging of t
ging of t he mobile phone and con-
he mobile phone and con-
nection wit
nection wit h t
h the e
he e xt
xter
er ior aer
ior aer ial
ial N
No
ot
tes on wir
es on wir elessl
elessly c
y char
har ging t
ging t he mobile phone
he mobile phone &
W
WARNING
ARNING Risk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around
and hit vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone recep tacles cannot alw aysreta in all
objects within. There is a
risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects so that they cannot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Always st owand secure heavy, hard,
poin ted, sharp-edged, fragile or bulky
objects in the boot/load compartment. Obser
vethe no tes on loading theve hicle. &
W
WARNING
ARNING Risk of /re from placing objects
in the mobile phone st owage compart-
ment
Placing other objects in the mobile phone
st ow age compartment could constitute a /re
hazard. #
Apart from a mobile phone, do not place
any other objects in the mobile phone
st ow age compartment, especially those
made of me tal. *
N NOOTE
TE Damage toobjects caused byplac-
ing them in the mobile phone st owage
compartment If objects are placed in
the mobile phone
st ow age compartment, these may be dam-
aged byelectromagnetic /elds. #
Do not place credit cards, storage
media, ski passes or other objects sensi-
tive toelectromagnetic /elds in the
mobile phone st owage compartment. *
N NOOTE
TE Damage tothe mobile phone st ow-
age compartment caused byliquids If liquids enter
the mobile phone st owage
compartment, the compartment may be dam-
aged. #
Ensure that no liquids enter the mobile
phone st owage compartment. Seats and st
owing
127
127

The
following no tes on wirelessly charging the
mobile phone must be obser ved:
R Depending on theve hicle equipment, the
mobile phone is connected totheve hicle's
ex terior aerial via thech arging module.
R The charging function and wireless connection
of the mobile phone totheve hicle's exterior
aerial are only available if theve hicle is
switched on.
R Small mobile phones may not be able tobe
ch arge d in every position of the mobile phone
st owa gecompartment.
R Largemobile phones which do not rest 0at in
th e mobile phone st owage compartment may
not be able tobe charge d or connected with
th eve hicle's exterior aerial.
R The mobile phone may heat up during the
ch arging process. This may particular ly
depend on the applications (apps) cur rently
open in the backg round.
R Toensure more e1cient charging and connec-
tion with theve hicle's exterior aerial, remo ve
th e pr otective co ver from the mobile phone. Pr
otective co vers which are necessary for
wireless charging are an exception. Char
Char
ging a mobile phone wir
ging a mobile phone wir elessly
elessly R
R
eq
eq uir
uir ements:
ements:
R The mobile phone is suitable for wireless
ch arging.
A list of compatible mobile phones can be
fo und at: https://www.mercedes-benz-
mobile.com. #
Place the mobile phone as close tothe centre
of the mar ked sur face on mat 1as possible
with the display facing upwards.
When a message is shown in the multimedia
system, the mobile phone is being charge d.
Malfunctions during thech arging process are
shown in the central displa y.
% The mat can be remo vedfo r cleaning, e.g.
using clean, luk ewarmwater.
S
S t to
o w
w ag
ag e com
e com par
partment wit
tment without cov hout cover
er
Make sure the mobile phone is proper lystored
and secu redto prev ent it from falling out while
yo u are driving. 128
128
Seats and st
owing

Ext
Ext
er
erior lighting
ior lighting N
No
ot
tes on c
es on c hanging t
hanging t he lights when dr
he lights when dr iving abr
iving abroad
oad It is not necessary
toadjust the headlamps. The
legal requ irements are also met in countries in
which tra1c drives on theot her side of thero ad. Inf
Inf
or
ormation about lighting syst
mation about lighting syst ems and y
ems and your
our
r
r esponsibility
esponsibility The
various lighting systems of theve hicle are
only aids. The driver of theve hicle is responsible
fo r cor rect vehicle illumination in accordance with
th e pr evailing light and visibility conditions, legal
re qu irements and tra1c situation. Light switch
Light switch
Oper
Oper
ating t
ating t he light switch
he light switch 1
W LeT-hand parking lights
2 X Right-hand parking lights
3 T Standing lights and licence plate light-
ing
4 Ã Automatic driving lights (prefer red light
switch position) 5
L Low beam/high beam
6 R Switches there ar fog light on/o.
When low beam is activated, theT indicator
lamp forth e standing lights will be deactivated
and replaced bytheL low- beam indicator
lamp. #
Always park your vehicle safely using su1cient
lighting, in accordance with there leva nt legal
stipulations.
* N
NOOTE
TE Battery dis charging byoperating the
standing lights Operating
the standing lights over a period of
hours puts a strain on the batter y. #
Where possible, switch on theright X
or leT Wparking light. Fo
rve hicles that are wider than 2 m or lon ger
th an 6 m,single-sided parking lighting is not per-
mitted in some countries. In this case, the stand-
ing lights are also switched on in the parking
lights position. 130
130
Light and sight