2021 MERCEDES-BENZ EQA SUV charging

Se
Se
tting pr
tting pr e-entr
e-entry climat
y climat e contr
e control via tol via thekey
he key
Multimedia system:
4 Climate menu 5
Pre-entry climate ctrl
Switc
Switc hing
hingon/o.
on/o. #
Select Z. #
Select Pre-entry climate control via key.
Switc
Switc hing pr
hing pr e-entr
e-entry climat
y climat e contr
e control via t
ol via thekey
he key
on/o.
on/o.
R R eq
eq uir
uir ements:
ements:
R The high-voltage battery is charge d su1-
cient ly.
R The function has been activated via the multi-
media system. #
T
To switc
o switc h on:
h on:unlock theve hicle.
The climate cont rol functions are activated for
up to/ve minutes for pre-heating and pre-
cooling.
Pre-entry climate control via theke y cann otbe
activated more than thre e times when theve hicle
is switched o.. #
T
To switc
o switc h
ho.:
o.: push the& button up or
down.
The following functions will remain active once the
ve hicle has been star ted:
R Seat heating
R Seat ventilation Pr
Pr
e-entr
e-entr y climat
y climat e contr
e control at depar
ol at depar tur
ture time
e time Pr
Pr
e-entr
e-entr y climat
y climat e contr
e control f
ol for depar
or depar tur
ture time func-
e time func-
tion
tion &
W
WARNI NG
ARNI NGRisk of fatal injury due toexpo-
sure toextreme heat or cold in theve hicle
If persons, particular lych ildren, are subjected
to prolonged exposure tointense heat or cold,
th ere is a risk of se vere injury or even death. #
Never lea vepersons, particular lych il-
dren, unattended in theve hicle. The
vehicle interior can be air conditioned when
th eve hicle is par ked. When
theve hicle is connected topowe r supply
equipment, priority is given tocharging the high-
vo ltage battery toa speci/ed minimum charge.
The running time of pre-entry clima tecont rol may
be reduced under thefo llowing conditions:
R The vehicle is not connected topowe r supply
equipment.
R The high-voltage battery is not charge d su1-
cient ly.
Wi th active pre-ent ryclimate cont rol,th ech arge
le ve l of the high-voltage battery may be reduced,
ev en if thech arging cable connector is connec-
te d.
Fo r cooling, thefo llowing functions are activated
as needed:
R Automatic climate control
R Blower
R Seat ventilation
Fo r heating, thefo llowing functions are activated
as needed:
R Automatic climate control
R Blower Climate control
145
145

Depending on
the drive prog ram selected, thefo l-
lowing vehicle characteristics will change:
R Drive
R Suspension
R Steering
R ESP ®
R Climate control
A A v vailable dr
ailable dr iv
ive pr
e pr ogr
ograms
ams
= Individual
R The following vehicle characteristics are indi-
vidually adjustable:
- Drive
- Suspension
- Steering
C Sport
R Maximum po werav ailability
R Stability but with a sporty, dynamic setup
R Only suitable for good road conditions, a dry
ro ad sur face and a clear st retch of road A
Comfort
R Comfor table driving style
R Balance between traction and stability
R Best balance between e1ciency and per form-
ance for all driving situations
R Recommended for all road conditions
; Eco
R Economical setting of vehicle functions
R Balance between traction and stability
R Recommended for all road conditions
R Restric ted per form ance of the climate control
to increase thera nge (/ page 143)
In heating mode, the windo wsmay mist up
more quickl y.
R Maximum permissible speed limited to
130 km/h
If yo u depress the accelerator pedal be yond
th e pressure point (kickdown), the limit is
ra ised tothe maximum permissible speed.
R When thero ute option Electric Intelligence is
switched on and route guidance is active, a ch
equered 0ag in the speedome ter indicates
th e maximum permissible speed recommen-
ded byactive range moni toring . It is the driv-
er's ownre sponsibility tocomply with them in
order toreach the next scheduled charging
station . N No
ot
tes on t
es on t he r
he roof load displ ay
oof load display Cer
tain drive prog rams and ESP ®
settings are
unsuitable for transporting a roof load.
If one of these drive prog rams is set or selected,
th eW symbol is shown as a warning. When
th is symbol is shown, the selected drive prog ram
is not suitable for transporting a load on thero of.
The following drive prog rams are a.ected:
R Sport
Sport drive prog ram
R Individual
Individual drive program with the Sport ESP ®
setting
% The symbol is also shown in thefo llowing sit-
uations:
R Within theth emes if a cor responding drive
prog ram is sa ved Driving and parking
159
159

#
When theve hicle is stationar y,press button
j.
Pa rk position is only engaged when the trans-
mission position display jis shown in the
driver's displa y.If no transmission position dis-
play jappears, secure theve hicle toprev ent
it from rolling away.
Pa rk position jis engaged automatically if one
of thefo llowing conditions is met:
R You switch theve hicle o. in transmission posi-
tion hork.
R You open the driver's door when theve hicle is
at a standstill or when driving at a very low
speed and the transmission is in position h
or k.
% Tomanoeuv rewith an open driver's door,
open the driver's door while stationary and
engage transmission position hork again.
% Ifyo u ha veengaged park position jor
switched o. theve hicle and no transmission
position displ ayis displa yed, secure theve hi-
cle from rolling away (/ page 187). Eng
Eng aging dr aging dr iv
ive position D
e position D #
Dep ress the brake pedal and push the DIRECT
SELECT le ver down past the /r stpoint of
re sis tance. F
F
unction of t
unction of t he 4MA
he 4MATIC
TIC
The 0exible all-wheel distribution of the 4MATIC
means the drive is alw ays ideal lydist ributed
between bo thaxles. Depending on the situation,
only the front axle or only there ar axle can be
driven, or the drive can be distributed continu-
ously between bo thaxles.
This means that recuperation can be used even
more e.ectively and thera nge of theve hicle can
be increased (/ page 155).
To get her with ESP ®
and 4ETS, 4MATIC impr oves
th e traction of your vehicle whene ver a driven
wheel spins due toinsu1cient traction.
If yo ufa ilto adapt your driving style, 4MATIC can
neither reduce therisk of an accident nor override
th e la wsof ph ysics. It cannot take into account
ro ad, weather or tra1c conditions. 4MATIC is only
an aid. You are responsible especially for main-
ta ining a safe distance from theve hicle in front, fo
rve hicle speed, for braking in good time and for
st ay ing in lane.
% In wintry road conditions, the maximum e.ect
of the 0exible all-wheel distribution can be
achie ved only if you use winter tyres (M+S
tyres), with snow chains if necessar y. Char
Char
ging t
ging t he high-v
he high-v olt
oltag
age batt
e batt ery
ery N
No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
ag e batt
e batt ery
ery *
N
NOOTE
TE High-voltage battery damage due to
leaving theve hicle idle for lengt hyperiods
of time Lithium-ion batteries
experience a natural self-
dischar ge.
Exhausti vedischarging can therefore occur if
th eve hicle is idle for se veral months. This can
damage the high-voltage batter y. #
Toavo id damage, please obser vethefo l-
lowing recommendations when handling
th e high-voltage batter y. Driving and parking
163
163

*
N
NO
OTE
TE Accelerated ageing of the high-volt-
age battery As a
result of its basic characteristics, the
storage capacity of, and the amount of energy
av ailable from, the high-voltage battery
decreases over the course of its life. Due to
th is, bo th the maximum electrical range that
can be achie vedby theve hicle and its maxi-
mum elect rical output can be impaired.
The following factors could accelerate the age-
ing of the high-voltage batter y:
R frequently fully charging (char gelevel
100%) the high-voltage batter y,especially
when this process is not directly follo wed
by a jou rney
R frequent rapid charging with direct cur rent
(mode 4)
R leaving theve hicle idle for lengt hyperiods
at high ambient temp eratures #
Toavo id accelerated ageing, please
obser vethefo llowing recommendations
when handling the high-voltage batter y. Re
commendations when handling the high-voltage
batter y:
R Every six months, when the outside temp era-
ture is abo ve10 °C, park theve hicle overnight
with a charge leve l below 20%.
R Only charge the high-voltage battery with
direct cur rent (mode 4) if necessar y.
R Char gethe high-voltage battery on average to
a ch arge leve l of 80%. Be yond a charge leve l of
80%, thech arging time is considerably pro-
lon ged.
R If leaving theve hicle idle for lengt hyperiods,
park up theve hicle with a high- voltage battery
ch arge leve l between 30% and 50%. Do not
ke ep the high-voltage battery continuously
connected topowe r supply equipment.
R If leaving theve hicle idle for lengt hyperiods of
time avoid, if possible, high ambient temp era-
tures.
R Check the high-voltage battery's charge level
ev ery six weeks (/ page 180).
R Char gethe high-voltage battery if thech arge
le ve l is below 20%. R
Do not disconnect the 12 V battery even if the
ve hicle is leT idle for a lengt hyperiod. Other-
wise, the condition of theve hicle's high- volt-
age battery cannot be monitored.
Yo u can contribute toreducing theve hicle's
ene rgy consum ption in thefo llowing ways:
R An anticipatory driving style (/ page 154)
R Reduced use of electrical consumers
R Having theve hicle regula rly main tained
The charging time of the high-voltage battery may
ch ange overth e course of its life.
% Depending on the national version, your vehi-
cle is equipped with one of thefo llowing vehi-
cle soc kets.
Yo u can charge the high-voltage battery with
bo th alternating cur rent (mode 2/3) and
direct cur rent (mode 4). 164
164
Driving and parking

Combo 1
vehicle soc ket Combo 2
vehicle soc ket
1 Type 1 or type 2 connection forch arging with
alternating cur rent
2 Socketex tension forch arging with direct cur-
re nt
% When using a CCS (Combined Cha rging Sys-
te m) charging cable tocharge with direct cur-
re nt at a combo vehicle soc ket, bo thvehicle soc
ket connections 1and 2are used for
ch arging.
Charging options forth e high-voltage battery
(mode 2, 3 or 4):
R Charging through recuperation while theve hi-
cle is in motion
R Charging with alternating cur rent when sta-
tiona ry:
- at a mains soc ket (mode 2)
- at a wallbox or charging station (mode 3)
R Charging with direct cur rent when stationar y:
- at a fast charging station (mode 4)
Depending on the count ry-speci/c vehicle equip-
ment and your vehicle's charging cable, single
phase ACcharging is also possible.
Obser vethe di.erent grid requ irements of your
cur rent location when charging. Only use charging
cables which conform tothegr id requ irements.
Consult a quali/ed elect rician or your local grid
operator if you ha veany questions.
It is recommended that youch arge the high-volt-
age battery at a wallbox or charging station due to Driving and parking
165
165

th
e impr ovedch arging per form ance and better
ch arging e1ciency o.ered.
S
S t
to
o wing t
wing t he c
he char
harging cable
ging cable
Alw ays st owtheve hicle charging cable in the
ch arging cable bag pr ovided and secure it in the
boot or load compartment of your vehicle.
Otherwise, thech arging cable is not su1ciently
secured.
Syst
Syst em limits em limits
The po wer output of the high-voltage battery may
be impaired bythefo llowing:
R High or low outside temp eratures
R Electrical auxiliary consumers in theve hicle
being switched on, e.g. operating the air con-
ditioning system
R Extended periods without charging
The charging time of the high-voltage battery may
be increased bythefo llowing:
R High or low outside temp eratures
R Extended periods without charging R
The maximum available charge cur rent of the
ch arging facility
R The settings of thech arging process in the
multimedia system (/ page 180) N
No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
age batt
e batt er
ery at t
y at t he
he
mains soc ke
mains soc ket (mode 2)
t (mode 2) &
D
DAN
AN GER
GER Risk of fatal injury from incor-
re ctly ins talled component parts
Connecting thech arging cable toa mains
soc ket using incor rectly ins talled component
parts could cause a /re or an electric shoc k,
fo rex ample. #
Only connect thech arging cable to a
mains soc ketth at:
R Has been proper lyinstalled and
R Has been inspected byaqu ali/ed elect ri-
cian #
For saf etyre asons, only use thech arging
cable supplied with theve hicle or an
original Mercedes-Benz charging cable. #
Purchase these parts at a Mercedes-
Benz Service Centre and obtain advice
th ere.
Mercedes-Benz thoroughly tests these original
ch arging cables forth eir suitability for high-
vo ltage charging of your vehicle. #
Never use a damaged charging cable. #
Do not use:
R Extension cables
R Extension reels
R Multiple soc kets #
Never use soc ket ada pters toconnect
th ech arging cable tothe mains soc ket.
The only exception being if the adap ter
has been tested and appro vedby the
manufacturer forch arging the high-volt-
age battery of an electric vehicle. #
Obser vethe saf ety no tes in the operat-
ing inst ructions forth e soc ket ada pter. Only
thefo llowing charging cables may be used:
R The charging cable supplied with theve hicle. 166 166
Driving and parking

R
Ach arging cable that has been appr ovedfor
th eve hicle.
The charging process can vary depending on the
po we r supply equipment.
Shor terch arging times can be achie ved in thefo l-
lowing ways:
R Charging at a wallbox.
R Charging at a charging station.
When doing so, alw ays obser vethe local informa-
tion.
Do not lea vethech arging cable cont rols hanging
loose from a mains soc ket.
Do not liT the controls bythefo llowing compo-
nent parts:
R The charging cable connector.
R The mains plug.
When charging, pr otect thech arging cable cont rol
element from excessive heat such as direct sun-
light. Otherwise, thech arging process may be
cancelled. N No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
age batt
e batt er
ery at a
y at a
w
w allbo
allbo x or c
x or c har
harging st
ging st ation (mode 3)
ation (mode 3) &
D
DAN
AN GER
GER Risk of fatal injury from incor-
re ctly ins talled component parts
Connecting thech arging cable toawa llbox
using incor rectly ins talled component parts
could cause a /re or an electric shoc k,for
ex ample. #
Only connect thech arging cable to a
wa llbox that:
R Has been proper lyinstalled and
R Has been inspected byaqu ali/ed elect ri-
cian #
For saf etyre asons, only use charging
cables that ha vebeen tested and
appro vedby the manufacturer forch arg-
ing the high-voltage battery in an electric
ve hicle. #
Never use damaged charging cables. #
Do not extend thech arging cable. #
Do not use adap ters. #
Obser vethe saf ety no tes in the operat-
ing inst ructions forth ewa llbox. If
ch arging at a wallbox without pre-ins talled
cable, use the optionally available charging cable
fo rwa llbox and charging station (mode 3). The
ch arging cable is st owed in a bag in the boot/
luggage compartment.
Only use charging cables that ha vebeen tested
and appro vedby the manufacturer forch arging
th e high-voltage battery in an electric vehicle. &
D DAN
AN GER
GER Risk of fatal injuries due todam-
aged components
Connecting thech arging cable toach arging
station using a damaged component part
could cause a /re or an elect ric shoc k,for
ex ample. #
Forch arging stations with a preinstalled
ch arging cable:
R Perform a visual check of thech arg-
ing station for obvious faults, such as
massive damage tothe housing or
ch arging cable. Driving and parking
167 167

#
Forch arging stations without a preinstal-
led charging cable:
R For saf etyre asons, only use charging
cables that ha vebeen tested and
appro vedby the manufacturer for
ch arging the high-voltage battery in
an electric vehicle.
R Never use damaged charging cables.
R Do not extend thech arging cable.
R Do not use adap ters. #
Make sure toobser vethe saf ety in form a-
tion on thech arging station. Most
charging stations must be activated before
th ech arging process, e.g. using an RFID card.
Obser vethe on-site operator's inst ructions forthe
ch arging station.
The amount of ene rgy dispensed forth ech arging
process, shown bythech arging station, may be
higher than the amount of energy actually absor-
bed bythe high-voltage batter y.This is there sult
of di.erent le vels of charging losses and is descri-
bed as rech arge e1ciency. Charging losses occur,
fo rex ample, due toheat that builds up when ch
arging or from auxiliary consumers that are
switched on. Further information on rech arge e1-
ciency can be obtained at a quali/ed specialist
wo rkshop. N
No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
age batt
e batt er
ery at a
y at a
f
f as
ast c t c har
har ging st
ging st ation (mode 4)
ation (mode 4) &
D
DAN
AN GER
GER Risk of fatal injuries due todam-
aged components
Connecting thech arging cable toach arging
station using a damaged component part
could cause a /re or an elect ric shoc k,for
ex ample. #
Forch arging stations with a preinstalled
ch arging cable:
R Perform a visual check of thech arg-
ing station for obvious faults, such as
massive damage tothe housing or
ch arging cable. #
Forch arging stations without a preinstal-
led charging cable:
R For saf etyre asons, only use charging
cables that ha vebeen tested and appro
vedby the manufacturer for
ch arging the high-voltage battery in
an electric vehicle.
R Never use damaged charging cables.
R Do not extend thech arging cable.
R Do not use adap ters. #
Make sure toobser vethe saf ety in form a-
tion on thech arging station. Most
charging stations must be activated before
th ech arging process, e.g. using an RFID card.
Obser vethe on-site operator's inst ructions forthe
ch arging station.
The charging cable forth eve hicle must not be
lon gerth an 30 m due tothe legal requ irements in
some countries. This is toprev ent the inter fer-
ence of signals being received byradio communi-
cation devices in theve hicle or in close pr oximity
to thech arging station. Be awarethat parts of the
ch arging cable may be routed under ground. If in
doubt, ask thech arging station operator if this is
th e case before charging the high-voltage batter y.
The amount of energy dispensed forth ech arging
process, shown bythech arging station, may be 168
168
Driving and parking