2021 MERCEDES-BENZ EQA SUV snow chains

Wi
ndsc reen wipers and windscreen
wa sher system ............................................ 135
Mir rors ........................................................ 139 Climat
Climat
e contr
e control ol........................................... 142 142
Overview of climate control systems ............ 142
Operating the climate control system .......... 143 Dr
Dr
iving and par
iving and par king
king..................................... 148 148
Driving ........................................................1 48
DY NAMIC SELECT switch ........................... .158
Tr ansmission ............................................... 161
Fu nction of the 4MATIC ...............................1 63
Charging the high-voltage battery ................1 63
Pa rking .......................................................1 82
Driving and driving saf ety sy stems ............... 188
Tr ailer hitch ................................................ .237
Bicycle rack function ................................... 241
Ve hicle towing instructions .......................... 243 Ins
Ins
tr
trument displa
ument displa y and on-boar
y and on-boar d com-
d com-
put
put er
er........................................................... 244 244
No tes on the inst rument display and on-
board computer .......................................... 244
Overview of instrument display .................... 245
Overview of buttons on the steering wheel ... 246
Operating the on-board computer ................2 46
Overview of displa yson the inst rument
display ........................................................ 247
Head-up display .......................................... 248 MBUX multimedia syst MBUX multimedia syst
em
em........................... .250
250
Overview and operation ............................... 250
System settings .......................................... 259
Drive system settings .................................. 263
Na vigation .................................................. .264
Te lephone ................................................... 272
Mercedes me app ....................................... 276
Mercedes-Benz emer gency call system ....... 285
Ra dio & media ............................................ .292
Sound settings ............................................ 297 Maint Maint
enance and car
enance and car e
e................................. 298 298
ASS YST PLUS service inter val display .......... 298 Engine compartment ................................... 299
Cleaning and care ....................................... 303 Br Br
eakdo
eakdo wn assist
wn assist ance
ance................................. 311 311
Emer gency .................................................. 311
Flat tyre ...................................................... 313
Battery (vehicle) .......................................... 319
To w- starting or towing away ........................ 323
Electrical fuses ............................................ 328 Wheels and tyr Wheels and tyr
es
es......................................... 332 332
No tes on noise or unusual handling char-
acteristics ................................................... 332
No tes on regula rly inspecting wheels and
tyres .......................................................... .332
No tes on snow chains ................................. 332
Ty re pressure .............................................. 333
Wheel change ............................................. 336
Emer gency spa rewheel .............................. .345 T T
ec
ec hnical dat
hnical dat a
a............................................. 347 347
No tes on tech nical data .............................. 347
On-board electronics ................................... 347 Contents
3
3

#
When theve hicle is stationar y,press button
j.
Pa rk position is only engaged when the trans-
mission position display jis shown in the
driver's displa y.If no transmission position dis-
play jappears, secure theve hicle toprev ent
it from rolling away.
Pa rk position jis engaged automatically if one
of thefo llowing conditions is met:
R You switch theve hicle o. in transmission posi-
tion hork.
R You open the driver's door when theve hicle is
at a standstill or when driving at a very low
speed and the transmission is in position h
or k.
% Tomanoeuv rewith an open driver's door,
open the driver's door while stationary and
engage transmission position hork again.
% Ifyo u ha veengaged park position jor
switched o. theve hicle and no transmission
position displ ayis displa yed, secure theve hi-
cle from rolling away (/ page 187). Eng
Eng aging dr aging dr iv
ive position D
e position D #
Dep ress the brake pedal and push the DIRECT
SELECT le ver down past the /r stpoint of
re sis tance. F
F
unction of t
unction of t he 4MA
he 4MATIC
TIC
The 0exible all-wheel distribution of the 4MATIC
means the drive is alw ays ideal lydist ributed
between bo thaxles. Depending on the situation,
only the front axle or only there ar axle can be
driven, or the drive can be distributed continu-
ously between bo thaxles.
This means that recuperation can be used even
more e.ectively and thera nge of theve hicle can
be increased (/ page 155).
To get her with ESP ®
and 4ETS, 4MATIC impr oves
th e traction of your vehicle whene ver a driven
wheel spins due toinsu1cient traction.
If yo ufa ilto adapt your driving style, 4MATIC can
neither reduce therisk of an accident nor override
th e la wsof ph ysics. It cannot take into account
ro ad, weather or tra1c conditions. 4MATIC is only
an aid. You are responsible especially for main-
ta ining a safe distance from theve hicle in front, fo
rve hicle speed, for braking in good time and for
st ay ing in lane.
% In wintry road conditions, the maximum e.ect
of the 0exible all-wheel distribution can be
achie ved only if you use winter tyres (M+S
tyres), with snow chains if necessar y. Char
Char
ging t
ging t he high-v
he high-v olt
oltag
age batt
e batt ery
ery N
No
ot
tes on c
es on c har
harging t
ging t he high-v
he high-v olt
oltag
ag e batt
e batt ery
ery *
N
NOOTE
TE High-voltage battery damage due to
leaving theve hicle idle for lengt hyperiods
of time Lithium-ion batteries
experience a natural self-
dischar ge.
Exhausti vedischarging can therefore occur if
th eve hicle is idle for se veral months. This can
damage the high-voltage batter y. #
Toavo id damage, please obser vethefo l-
lowing recommendations when handling
th e high-voltage batter y. Driving and parking
163
163

ESP
®
is deactivated if theå ESP®
OFF warn-
ing lamp lights up continuously in the inst rument
cluster.
Obser vethefo llowing points when ESP ®
is deacti-
va ted:
R Driving stability will no longer be impr oved.
R The drive wheels could spin.
R ETS/4ETS traction control is still active.
% When ESP ®
is deactivated, you are still assis-
te dby ESP ®
when braking.
If th e÷ ESP®
wa rning lamp 0ashes in the
inst rument clus ter,one or se veral wheels has
re ached its grip limit:
R Adapt the driving style tosuit the pr evailing
ro ad and weather conditions.
R Do not deactivate ESP ®
under any circums tan-
ces.
R Only dep ress the accelerator pedal as far as is
necessar y. It may be best
todeactivate ESP ®
in thefo llowing
situations:
R When using snow chains.
R In deep sno w.
R On sand or grav el.
% Spinning the wheels results in a cutting
action, which enhances traction.
If th e÷ ESP®
wa rning lamp lights up continu-
ousl y,ESP ®
is not available due toa malfunction.
Obser vethefo llowing information:
R Warning and indicator lamps (/ page 408)
R Display message s (/page 358)
ET ET S/4ET S/4ET S (Electr
S (Electr onicTr
onic Traction Syst
action Syst em)
em)
ETS/4ETS traction cont rol is part of ESP ®
and
makes it possible topull away and accelerate on a
slippery car riag ewa y.
ETS/4ETS can impr ovetheve hicle's traction by
inter vening in thefo llowing ways:
R The drive wheels are braked individually if they
spin. R
More drive torque is tr ansferredto the wheel
or wheels with traction.
In0uence
In0uence of dr
of driv
ive pr
e pr ogr
ograms on ESP
ams on ESP ®
®
The drive prog rams enable ESP ®
to adapt todif-
fe re nt we ather and road conditions as well as the
driver's prefer red driving style. Depending on the
selected drive prog ram, the appropriate ESP ®
mode will be activated. You can select the drive
prog rams using theDY NAMIC SELECT switch
(/ page 160). F
F
unction of ESP
unction of ESP ®
®
Cr
Cr osswind Assist
osswind Assist ESP
®
Crosswind Assist de tects sudden gusts of
side wind and helps the driver tokeep theve hicle
in the lane:
R ESP ®
Crosswind Assist is active at vehicle
speeds abo veappr ox. 80 km/h when driving
straight ahead or cornering slightl y.
R The vehicle is stabilised bymeans of individual
brake application on one side. Driving and parking
191
191

Ac
tive Parking Assist will be cancelled in thefo l-
lowing situations:
R Parking Assist PARKTRONIC is deactivated.
R You begin steering.
R You apply the parking brake.
R You engage transmission position j.
R ESP ®
inter venes.
R You open the doors or theta ilgate while driv-
ing.
Syst
Syst em limits
em limits
If th eex terior lighting is malfunctioning, Active
Pa rking Assist is not available.
Objects located abo veor below the de tection
ra nge of the sensors, e.g. overhanging loads,
ove rhangs or loading ramp s of goods vehicles, or
th e borders of parking spaces, are not de tected
during measurement of the parking space. These
are also then not take n into account when calcu-
lating the parking procedure. In some circumstan-
ces, Active Parking Assist may therefore guide
yo u into the parking space incor rectl y. &
W
WARNI NG
ARNI NGRisk of accident due toobjects
located abo veor below the de tection
ra nge of Active Parking Assist
If th ere are objects abo veor below the de tec-
tion range, thefo llowing situations may arise:
R Active Parking Assist may steer too ear ly.
R The vehicle may not stop in front of these
objects.
There is a danger of collision! #
Inthese situations, do not use Active
Pa rking Assist. Extreme
weather conditions, such as snow or
heavy rain, may lead toa parking space being
measured inaccuratel y.Pa rking spaces that are
partial lyoccupied bytrailer dr awbars might not be
identi/ed as such or be measured incor rectl y.
Only use Active Parking Assist on le vel, high-g rip
gr ound.
Do not use Active Parking Assist in thefo llowing
situations:
R Inextreme weather conditions such as ice,
pac ked snow or in heavy rain. R
When transporting a load that pr otru des
be yond theve hicle.
R On steep uphill or downhill gradients of more
th an appr oximately 15%.
R When snow chains are /tted.
R When a trailer or bicycle rack is attached.
R Directly aTer a tyre change or when spare
tyres are /tted.
R Ifth e tyre pressure is too low or too high.
R Ifth e suspension is out of alignment, e.g. aTer
bottoming out on a kerb.
Ac tive Parking Assist may also display parking
spaces that are not suitable for parking, such as:
R Parking spaces where parking is prohibited.
R Parking spaces on unsuitable sur faces. Driving and parking
233
233

N
N
o
ot
tes on noise or unusual handling c
es on noise or unusual handling c har
har act
acter
eris-
is-
tics
tics
Make sure there are no vibrations, noises or
unusual handling characteristics when theve hicle
is in motion. This may indicate that the wheels or
tyres are damaged. Hidden tyre damage could
also be causing the unusual handling characteris-
tics.
If yo u suspect that a tyre is defecti ve,re duce your
speed immediately and ha vethe tyres and wheels
ch ecked at a quali/ed specialist workshop. N No
ot
tes on r
es on r egularl
egularly inspecting wheels and tyr
y inspecting wheels and tyr es
es&
W
WARNING
ARNING Risk of injury due todamaged
tyres
Damaged tyres can cause tyre pressure loss. #
Check the tyres regula rly fo r signs of
damage and replace any damaged tyres
immediatel y. &
W
WARNI NG
ARNI NGRisk of aquaplaning due to
insu1cient tyre tread
Insu1cient tyre tread will result in reduced
tyre grip.
The risk of aquaplaning is increased on wet
ro ads, especially when the speed of theve hi-
cle is not adap tedto suit the conditions. #
Thus, you should regula rly ch eck the
tread dep thand the condition of the
tread across the entire width of all tyres.
Minimum tread dep thfor:
R Summer ty res: 3 mm
R M+S tyres: 4 mm #
For saf etyre asons, replace the tyres
before the legall y-prescribed limit forthe
minimum tread dep thisreached. Car
ryout thefo llowing checks on all wheels regu-
lar ly, at least once a month or as required, for
ex ample, prior toa long jou rney or driving o.-
ro ad:
R Check the tyre pressure (/ page 333). R
Visually inspect wheels and tyres for damage.
R Check theva lve caps.
R Visual check of the tyre tread dep thand the
tyre contact sur face across the entire width.
The minimum tread dep thfor summer tyres is
3 mm and for winter tyres 4 mm. N
No
ot
tes on sno
es on sno w c
w chains
hains &
W
WARNING
ARNING Risk of accident due toincor-
re ct snow chain /tting
If yo u /t snow chains tothere ar wheels, the
snow chains may grind against theve hicle
body or chassis components.
This could cause damage totheve hicle or the
tyres. #
Never /t snow chains tothere ar wheels. #
Always /t snow chains tothe front
wheels in pairs. 332
332
Wheels and tyres

*
N
N O
OTE
TE Damage tovehicle body or suspen-
sion components caused by/tted snow
ch ains On 4MATIC
vehicles, if you /t snow chains on
th ere ar wheels, you can damage vehicle body
or suspension components. #
On 4MATIC vehicles, only /t snow chains
on the front wheels. Obser
vethefo llowing no tes when using snow
ch ains:
R Snow chains are only permissible for cer tain
wheel/tyre combinations. You can obtain
information about this from a Mercedes-Benz
Service Centre.
R For saf etyre asons, only use snow chains that
ha ve been speci/cally appr oved foryo ur vehi-
cle byMercedes-Benz, or snow chains with
th e same quality standard.
R If snow chains are /tted, the maximum per-
missible speed is 50 km/h. R
V
V ehicles wit
ehicles wit h A
h Activ
ctiv e P
e Par
arking Assist
king Assist: :do not use
Ac tive Parking Assist when snow chains are
/tted.
% You can permanently limit the maximum
speed for driving with winter tyres
(/ page 199).
% You can deactivate ESP ®
to pull away
( / page 192). This allo ws the wheels tospin,
achieving an increased driving forc e. T
T
yr
yr e pr
e pr essure
essure N
No
ot
tes on tyr
es on tyr e pr
e pressure
essure &
W
WARNING
ARNING Risk of accident due toinsu1-
cient or excessive tyre pressure
Un derin0a tedorove rin0ated ty res pose in par-
ticular thefo llowing risks:
R The tyres can burst.
R The tyres can wearexcessively and/or
une venly. R
The driving characteristics as well as the
stee ring and braking characteristics may
be greatly impaired. #
Comply with there commended tyre
pressure and check the tyre pressure of
all tyres, including the spare wheel, regu-
lar ly:
R monthly
R when the load changes
R before embarking on a lon ger journey
R if operating conditions change, e.g. o.-
ro ad driving #
Adjust the tyre pressure, if necessar y. Ty
re pressure which is too high or too low can:
R Shor tenth e service life of the tyres.
R Cause increased tyre damage.
R Adve rsely a.ect driving characteristics and
th us driving saf ety, e.g. due toaquaplaning. Wheels and tyres
333
333

&
W
W ARNI NG
ARNI NGRisk of accident due toincor-
re ct tightening torque
The wheels could come loose if the wheel
bolts or wheel nuts are not tightened tothe
prescribed torque. #
Ensure that the wheel bolts or wheel
nuts are tightened tothe prescribed
tightening torque. #
Ifyo u are not sure, do not mo vetheve hi-
cle. Con tact a quali/ed specialist work-
shop and ha vethe tightening torque
ch ecked immediatel y. #
Check the tyre pressure of the ne wly/tted
wheel and adjust it if necessar y.
% The following does not apply if the new wheel
is an emer gency spa rewheel. #
V
Vehicles wit
ehicles wit h a tyr
h a tyre pr
e pressur
essur e monit
e monit or
oring sy
ing sy s-
s-
t
t em:
em: restart the tyre pressure monitoring sys-
te m (/ page 336). Emerg
Emerg
ency spar
ency spar e wheel
e wheel N
No
ot
tes on t
es on t he emerg
he emerg ency spar
ency spar e wheel
e wheel &
W
WARNING
ARNING Risk of accident caused by
incor rect wheel and tyre dimensions
The wheel or tyre size and the tyre type of the
emer gency spa rewheel or spare wheel and
th e wheel tobe replaced may di.er. The emer-
ge ncy spa rewheel or spare wheel can signi/-
cantly impair driving characteristics of the
ve hicle.
To prev ent hazardous situations: #
Drive carefull y. #
Never /t more than one emer gency
spa rewheel or spare wheel that di.ers
in size. #
Only use an emer gency spa rewheel or
spare wheel brie0y. #
Do not deacti vate ESP ®
. #
Have the emer gency spa rewheel or
spare wheel of a di.erent size replaced
at the nearest quali/ed specialist work- shop. The new wheel must ha
vethe cor-
re ct dimensions. Obser
vethefo llowing no tes on /tting an emer-
ge ncy spa rewheel:
R The maximum permissible speed with an
emer gency spa rewheel /tted is 80 km/h.
R Do not /t the emer gency spa rewheel with
snow chains.
R Replace the emer gency spa rewheel aTer six
ye ars at the latest, rega rdless of wear.
R Check the tyre pressure of the emer gency
spa rewheel /tted. Cor rect the pressure as
necessar y.
% The speci/ed tyre pressure is stated on the
label of the emer gency spa rewheel. Wheels and tyres
345
345

T
T
yr
yr e
ein0ation
in0ation com
com pr
pressor
essor
see TIREFIT kit
T
T yr
yr e pr
e pr essure
essure
Checking (tyre pressure monitoring
sy stem).................................................. 335
No tes..................................................... 333
Re starting the tyre pressure monitor-
ing system............................................. 336
TIREFIT kit..............................................3 15
Ty re pressure monitoring system
(function)............................................... 335
Ty re pressure table................................ .334
T
T yr
yr e pr
e pr essur
essur e monit
e monit or
oring syst
ing syst em
em
Checking the tyre pressures................... 335
Checking the tyre temp eratur e............... 335
Fu nction................................................ 335
Re starting.............................................. 336
T
T yr
yr e pr
e pr essur
essur e t
e table
able ...................................... .334
T
T yr
yr e t
e t em
em per
per ature
ature
Checking (tyre pressure monitoring
system)..................................................3 35
Ty re pressure monitoring system
(function)............................................... 335
T T yr
yr e tr
e tr ead
ead.................................................... 332 T
T
yr
yr e-c
e-c hang
hang e t
e tool kit
ool kit
Overview................................................ 340
T
T yr
yr es
es
Checking............................................... 332
Checking the tyre pressure (tyre pres-
sure monitoring system)......................... 335
Fi tting.................................................... 343
Flat tyre................................................. 313
Inter changing......................................... 339
MOExtended tyres................................. 313
Noise..................................................... 332
No tes on /tting...................................... 336
Re moving............................................... 343
Re placing...................................... .336, 340
Re starting the tyre pressure monitor-
ing system............................................. 336
Selection...............................................3 36
Snow chains.......................................... 332
St oring................................................... 340
TIREFIT kit.............................................. 315
Ty re pressure (No tes)............................. 333
Ty re pressure monitoring system
(function)............................................... 335
Ty re pressure table................................ .334
Unusual handling characteristics............ 332 U U
U
Unloc nloc king
king
see Locking/unlocking
U
Updat pdat es
es
Impor tant system updates...................... 259
USB port USB port Front st owage compartmen t.................. 116
Re ar....................................................... 127 V V
V
V ehicle
ehicle
Additional door loc k................................. 82
Cor rect use............................................. .38
Data acquisition....................................... 39
Data storag e............................................ 39
Diagnostics connection............................ 36
Equipment............................................... 25
Implied warrant y...................................... 39
Locking (automatically)............................ 85
Locking/unlocking (emer gency key)........ .86
Locking/unlocking (from inside)............... 83
Locking/unlocking (KEYLESS-GO)............ 84
Lo we ring................................................ 344
Medical aids........................................... .38448 448
Index