2021 MERCEDES-BENZ EQA SUV manual transmission

In
theeve nt of an accident or impact tothe
ve hicle underbod y,components of the high-
vo ltage electrical system may be damaged
although the damage is not visible. #
Never make any modi/cations tothe
high- voltage on-board electrical system. #
Do not switch on or use theve hicle if its
high- voltage on-board electrical system
components ha vebeen modi/ed or dam-
aged. #
Neverto uch damaged components of
th e high-voltage on-board electrical sys-
te m. #
ATer an accident, do not touch any com-
ponents of the high-voltage on-board
electrical system. #
ATer an accident, ha vetheve hicle trans-
por tedawa y. #
Have the components of the high-voltage
on-board electrical system checked at a
qu ali/ed specialist workshop and
re placed if necessar y. R
R
eq
eq uir
uir ements:
ements:
Only disconnect the high-voltage on-board electri-
cal system manually in thefo llowing situations:
R The 6 restraint system warning lamp lights
up in the Instrument Displa y,e.g. aTer an
accident.
R The vehicle is badly damaged, e.g. aTer an
accident, and there straint system co mpo-
nents ha venot been triggered.
Oper
Oper ating t
ating t he high-v
he high-v olt
oltag
age disconnect de
e disconnect de vice
vice
Only disconnect the high-voltage on-board electri-
cal system manually in the abo ve-mentioned sit-
uations. #
Switch o. theve hicle. #
ShiT the transmission toposition j. #
Apply the electric parking brake. #
Secure theve hicle against rolling away. #
Open the bonnet. #
Press release tab1 inthe direction of the
ar ro w and pull it out. #
Pull high- voltage disconnect device 2inthe
direction of the ar row until it engages.
The high- voltage on-board electrical system is
switched o..
All workon the drive system (including aTer dis-
connecting the high-voltage on-board electrical Driving and parking
149
149

system manually) may only be car
ried out by a
qu ali/ed specialist workshop. Switc
Switc
hing on t
hing on t he pow
he power suppl
er suppl y or t
y or t he v
he vehicle
ehicle &
W
WARNING
ARNING Risk of accident and injury due
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R get out and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. R
R
eq
eq uir
uir ements:
ements:
R theke y is in theve hicle and is recognised.
R the brake pedal is not depressed. #
T To switc o switc h on t
h on t he pow
he pow er supply
er supply :
:press button
1 once.
Yo u can, forex ample, activate the windscreen
wiper.
The po wer supply is switched o. again if thefo l-
lowing conditions are met:
R you open the driver's door.
R you press button 1twice more. 150
150
Driving and parking

#
T
To switc
o switc h on t
h on the v
he vehicle:
ehicle: press button 1
twice.
Indicator and warning lamps go on in the
inst rument clus ter.
The vehicle is switched o. again if one of thefo l-
lowing conditions is met:
R you do not start theve hicle within 15 minutes
and the transmission is in position jorthe
electric parking brake is applied.
R you press button 1once. S S
t
tar
ar ting t
ting t he v
he vehicle
ehicle S
S
t
tar
ar ting t
ting t he v
he vehicle wit
ehicle wit h t
h the st
he st ar
art/st
t/st op butt
op butt on
on
R
R eq
eq uir
uir ements:
ements:
R theke y is in theve hicle and is recognised. #
ShiT the transmission toposition jori. #
Depress the brake pedal and press button 1
once.
R The vehicle is star ted.
R The display õappears in the inst ru-
ment displa y:theve hicle can be driven. #
Ifth eve hicle does not start: switch o. non-
essential consumers and press but ton1
once. #
Ifth eve hicle still does not start and the dis-
play message Place the key in the marked
space See Owner's Manual appears inthe
inst rument displa y: starttheve hicle with the
ke y in the mar ked space (emer gency ope ra-
tion mode) (/ page 151).
% You can switch o. theve hicle while driving. To
do this, press button 1for about thre e sec-
onds or bypressing button 1thre e times
within thre e seconds. The transmission shiTs
to neutral iautomaticall y.When you press
button 1again, theve hicle starts again and
yo u can engage drive position hagain. Be
sure toobser vethe saf ety no tes under "Driv-
ing tips" (/ page 152).
Obser veany information rega rding display mes-
sages that can be displ ayed on the inst rument
displa y. S
S t
t ar
ar ting t
ting t he v
he vehicle wit
ehicle wit h t
h the ke
he key in t
y in t hestow
he st owage
age
com
com par
partment (emerg
tment (emerg ency oper
ency operation mode)
ation mode)
If th eve hicle does not start and thePlace the
key in the marked space See Owner's Manual
display message appears in the multifunction dis-
pla y,yo u can start theve hicle in emer gency ope r-
ation mode. Mar
ked space (e xample with cup holder without
co ver) Driving and parking
151 151

Yo
u should bear thefo llowing in mind:
R Do not exceed the permissible roof load and
to wing capacity. Also obser vethete ch nical
data in the printed Owner's Manual.
R Evenly distribute thero of load, and place
heavy objects at the bottom. Also comply with
th e no tes on loading theve hicle
(/ page 114).
R Drive attentivel y,and avoid suddenly pulling
awa y,braking and steering as well as rapid
cornering.
N
No ot
tes on dr
es on dr iving on salt-tr
iving on salt-tr eat
eated r
ed r oads
oads
The braking e.ect is limited on salt-treated roads.
Therefore, obser vethefo llowing no tes:
R due tosalt build-up on the brake disks and
brakepads, the braking distance can increase
considerably or result in braking only on one
side
R maintain a much greater safe distance tothe
ve hicle in front To
remo vesalt build-up:
R brake occasionally while paying attention to
th e tra1c conditions
R carefully depress the brake pedal at the end of
th e journey and when starting the next jour-
ney
N
No ot
tes on aq
es on aq uaplaning
uaplaning
Aq uaplaning can take place once a cer tain
amount of water has accumulate d onthero ad
sur face.
Obser vethefo llowing no tes during heavy precipi-
ta tion or in conditions in which aquaplaning may
occur:
R reduce speed
R avoid tyre ruts
R avoid sudden steering mo vements
R brake careful ly
% Also obser vethe no tes on regula rly ch ecking
wheels and tyres (/ page 332). N
No
ot
tes on dr
es on dr iving t
iving thr
hrough w
ough w at
ater on t
er on t he r
he road sur-
oad sur-
f
f ace
ace
Wa ter which has entered theve hicle can damage
th e drive system, electrics and transmission.
Obser vethefo llowing if you must drive thro ugh
wa ter:
R The water,when calm, may only reach the
lo we r edge of theve hicle body.
R Drive at walking pace at most; water can oth-
erwise enter theve hicle interior.
R Vehicles tr avelling in front, or oncoming vehi-
cles, can create waves which may exceed the
maximum permissible dep thofthewa ter.
The braking e.ect of the brakes is reduced aTer
fo rd ing. Brake carefully while paying attention to
th e tra1c conditions until braking po wer has been
fully restored. EC
EC
O displa
O displa y function
y function The ECO display summarises
your driving charac-
te ristics from the start of the journey toits com-
pletion and assists you in adopting an e1cient
driving style tomaximise range. 154
154
Driving and parking

Syst
Syst
em limits
em limits
The braking e.ect of the electric mo tor during
re cuperation in overrun mode may be reduced or
may not be available at all in thefo llowing situa-
tions:
R when the high-voltage battery charge level
increases
R ifth e high-voltage battery is not yet at a nor-
mal operating temp erature
R when driving at speeds close tozero
R in transmission position i
R during and aTer ESP ®
inter venes
In these cases, the desired deceleration is set by
th e brake control system. Also brake with the
service brake if necessar y.
Manuall
Manuall y se
y setting r
tting r ecuper
ecuper ativ
ative deceler
e deceler ation
ation
Yo u can use the steering wheel gearshiT paddles
to manually adjust the intensity of recuperation in
ov errun mode. %
When theve hicle is star ted again, thefo llo w-
ing recuperation le vel is set:
R hÃ: if hÃwas selected pr evi-
ousl y.
R h: if a recuperation le velot her than
hà was selected pr eviousl y.
The following recuperation le vels are available:
R hà Intelligent and anticipa tory recupera-
tion with ECO Assist (/ page 156)
R hq Norecuperation: theve hicle coasts,
ro lls freely
R h Normal recuperation R
h± Increased recuperation: increased
decele ration in overrun mode
R h±± Maximum recuperation: maximum
decele ration in overrun mode #
T
To incr
o incr ease r
ease r ecuper
ecuper ation:
ation:brie0y pull gearshiT
paddle 1. #
T
To r
o r educe r
educe r ecuper
ecuperation:
ation:brie0y pull gearshiT
paddle 2. #
T
To select
o select hÃ: pull and hold gearshiT pad-
dle 1 or2.
The Instrument Displ aysho ws th e currently selec-
te dre cuperation le vel next tothe transmission
position displa y. EC
EC
O Assis
O Assis t function
t function %
ECO Assist is not available in all countries.
Depending on theve hicle's equipment, di.er-
ent events ahead can be de tected.
ECO Assist is active only in hÃ
(/ page 156).
ECO Assist anal yses data forth eve hicle's expec-
te dro ute. This allo ws the system tooptimally 156
156
Driving and parking

Di.er
Di.er
ences
ences be
betw
tween t
een t he Mer
he Mer cedes-Benz emerg
cedes-Benz emerg ency call syst
ency call system and 112 emerg
em and 112 emerg ency call syst
ency call system (EU eCall)
em (EU eCall) Mer
Mer
cedes-Benz emerg
cedes-Benz emerg ency call syst
ency call system
em 112 emerg
112 emergency call syst
ency call syst em (EU eCall)
em (EU eCall)
R The Mercedes-Benz emer gency call system is permanently logged in to
th e mobile phone networ k.
R Automatic and manual Mercedes-Benz emer gency calls are transmitted
to a Mercedes-Benz emer gency call centre.
In theev ent that the emer gency call centre of the Mercedes-Benz emer-
ge ncy call system cannot be reached (e.g. due toa lack of network co v-
erage), the 112 emer gency call is ca rried out automaticall y.R
Ifyo u decide touse the 112 emer gency call system (EU eCall), then the
system only logs in tothe mobile phone network aTer the triggering of a
manual or automatic emer gency call.
R The 112 eme rgency call system (EU eCall) transmits automatic and
manual emer gency calls directly topublic coordination centres. %
The 112 emer gency call system (EU eCall) in
yo ur vehicle meets the delegated regulation
EU 2017/79. Proper and full functionality of
th e 112 emer gency call system (EU eCall)
depends on circumstances be yond the in0u-
ence of Mercedes-Benz AG. This includes
mobile network co verage and thete ch nical
infrastructu reofthe public reception cent res
in there specti vecount ries.
% Please obser vethat in theev ent of a repair
ge nuine Mercedes-Benz bat teries must be
used which ha vebeen certi/ed pursuant to
th e delegated regulation EU 2017/79 (Appen- dix I). Other manu
facturers are also permitted
pr ov ided their batteries are certi/ed accord-
ing tothe delegated regulation EU 2017/79.
There is the option of deactivating the Mercedes-
Benz emer gency call system and using only the
112 emer gency call system (EU eCall). Contact
add ress for car rying out deactivation of the
Mercedes-Benz eme rgency call system are the
local dealers. Mercedes-Benz
recommends the activation of the
Mercedes-Benz eme rgency call system forth efo l-
lowing reasons:
R In emer gency situations when abroad, you can
also get support in a langua geyou speak.
R Several transmission tech nologies are used to
accelerate the transfer of the accident data
and impr overeliability of the transmission.
R The Mercedes-Benz emer gency call system is
permanently logged in tothe mobile phone
networ k,which ensu resfa ster placement of 286 286
MBUX multimedia system

R
A messa gewith accident data is transmit ted
to the emer gency call centre.
The SOS button in theove rhead control panel
0ashes until the emer gency call is /nished.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message
appears in the displa y. #
Dial the emer gency number 112 or an app ro-
priate local emer gency call number on your
mobile phone.
If an emer gency call has been initia ted:
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice
connection is established with the emer gency
call centre.
R Onthe basis of the call, the emer gency call
centre decides wh ether it is necessary tocall
re scue teams and/or the police tothe acci-
dent site. R
If no vehicle occupant answers, an ambulance
is sent totheve hicle immediatel y. T
T
r
rigg
igg er
ering a manual emerg
ing a manual emerg ency call
ency call #
T To use t o use t he SOS butt
he SOS butt on in t
on in theov
he overerhead con-
head con-
tr
tr ol panel:
ol panel: pressthe SOS button at least one
second long (/ page 276). #
T
T o use v
o use v oice contr
oice contr ol:
ol:use the LINGU ATRO NIC
vo ice commands .
The emer gency call has been made:
R Avo ice connection is established with an
emer gency call centre.
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice
connection is established with the emer gency
call centre.
R Onthe basis of the call, the emer gency call
centre decides wh ether it is necessary tocall re
scue teams and the police tothe accident
site.
R A message with accident data is transmitted
tothe emer gency call centre.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message
appears in the media displa y. #
Dial the 112 emer gency number or the appro-
priate local emer gency call number on your
mobile phone. Emerg Emerg
ency call syst
ency call syst em dat
em data tr
a transmission
ansmission Fo
r bo th th e Mercedes-Benz emer gency call sys-
te m as well as the 112 emer gency call system (EU
eCall) data is trans ferred tothe Mercedes-Benz
emer gency call centre or the public emer gency
services call centre.
Depending on the emer gency call system
(/ page 285) activated di.erent data is transmit-
te dto the appropriate emer gency call centre. 288 288
MBUX multimedia system

V
V
ehicles wit
ehicles wit h fr
h front wheel dr
ont wheel dr ive
ive P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h*, only forw ards with
th e driver in the cockpit.
Fr ont axle
ra ised Ye
s, maximum 50 km* at
50 km/h
Re ar axle
ra ised No*The
towing range can be signi/cantly lo wer
depending on the active auxiliary consumers and
environmental conditions. 4MA
4MA
TIC v
TIC v ehicles
ehicles P
P
er
er mitt
mitt edto
ed towing met
wing met hods
hods
Bo th axles on
th egr ound Ye
s, maximum 50 km at
50 km/h*, only forw ards with
th e driver in the cockpit.
Fr ont axle
ra ised No
Re ar axle
ra ised No *The
towing range can be signi/cantly lo wer
depending on the active auxiliary consumers and
environmental conditions. T
T
o
o wing t
wing t he v
he vehicle wit
ehicle wit h bot
h both axles on t
h axles on t hegr
he ground
ound #
Obser vethe no tes on the permitted towing
me thods (/ page 323). #
Make sure that the 12 V battery is connected
and charge d. Obser
vethefo llowing points when the 12 V bat-
te ry is disconnected or dischar ged:
R the drive system cannot be star ted
R the electric parking brake cannot be released
or applied
R the transmission cannot be shiTed toposition
i orj
In thefo llowing situations, only transporting the
ve hicle is permitted:
R ifth e transmission cannot be shiTed toi
R ifth e 12 V battery is disconnected or dis-
ch arged
R ifth e display in the inst rument clus ter is not
wo rking
R ifth eá Towing not permitted See Own-
er's Manual message is displa yed
R ifth e+ Top up coolant See Owner’s
Manual message is displa yed
R ifth ed Stop Switch off the vehicle mes-
sage is displa yed 324
324
Breakdown assistance