2021 MERCEDES-BENZ EQA SUV tow

Wi
ndsc reen wipers and windscreen
wa sher system ............................................ 135
Mir rors ........................................................ 139 Climat
Climat
e contr
e control ol........................................... 142 142
Overview of climate control systems ............ 142
Operating the climate control system .......... 143 Dr
Dr
iving and par
iving and par king
king..................................... 148 148
Driving ........................................................1 48
DY NAMIC SELECT switch ........................... .158
Tr ansmission ............................................... 161
Fu nction of the 4MATIC ...............................1 63
Charging the high-voltage battery ................1 63
Pa rking .......................................................1 82
Driving and driving saf ety sy stems ............... 188
Tr ailer hitch ................................................ .237
Bicycle rack function ................................... 241
Ve hicle towing instructions .......................... 243 Ins
Ins
tr
trument displa
ument displa y and on-boar
y and on-boar d com-
d com-
put
put er
er........................................................... 244 244
No tes on the inst rument display and on-
board computer .......................................... 244
Overview of instrument display .................... 245
Overview of buttons on the steering wheel ... 246
Operating the on-board computer ................2 46
Overview of displa yson the inst rument
display ........................................................ 247
Head-up display .......................................... 248 MBUX multimedia syst MBUX multimedia syst
em
em........................... .250
250
Overview and operation ............................... 250
System settings .......................................... 259
Drive system settings .................................. 263
Na vigation .................................................. .264
Te lephone ................................................... 272
Mercedes me app ....................................... 276
Mercedes-Benz emer gency call system ....... 285
Ra dio & media ............................................ .292
Sound settings ............................................ 297 Maint Maint
enance and car
enance and car e
e................................. 298 298
ASS YST PLUS service inter val display .......... 298 Engine compartment ................................... 299
Cleaning and care ....................................... 303 Br Br
eakdo
eakdo wn assist
wn assist ance
ance................................. 311 311
Emer gency .................................................. 311
Flat tyre ...................................................... 313
Battery (vehicle) .......................................... 319
To w- starting or towing away ........................ 323
Electrical fuses ............................................ 328 Wheels and tyr Wheels and tyr
es
es......................................... 332 332
No tes on noise or unusual handling char-
acteristics ................................................... 332
No tes on regula rly inspecting wheels and
tyres .......................................................... .332
No tes on snow chains ................................. 332
Ty re pressure .............................................. 333
Wheel change ............................................. 336
Emer gency spa rewheel .............................. .345 T T
ec
ec hnical dat
hnical dat a
a............................................. 347 347
No tes on tech nical data .............................. 347
On-board electronics ................................... 347 Contents
3
3

1
±Increases recuperation →
156
q Reduces recuperation →
156
2 Combination switch →
131
3 Instrument display →
244
4 DIRECT SELECT le ver →
161
5 Start/stop but ton →
151
6 Media display →
250
7 Climate control systems →
143
8 £ Hazard warning light system →
132
9 PASSENGER AIR BAG indicator la mps→
54
A Glovecompartment →
116
B Stow age compartment →
116
C Cup holder
D 8 Controller forvo lume and switching
sound on/o. →
250
Ü Switches the MBUX multimedia system
on/o. →
250 E
z Calls up navigation →
252
F | Calls up radio or media →
252
G % Calls up thete lephone →
252
H ß Calls up favo urites →
252
I y Calls up vehicle functions →
252
J c Active Parking Assist →
234
K DYNAMIC SELECT switch →
160
L Touchpad →
252
M Control panel forth e MBUX multimedia system →
246
N Adjusts the steering wheel manually →
110
O ý Switches the steering wheel heater
on/o. →
111
P Control panel:
On-board computer →
246
Cruise control or variable limi ter →
197
I Active Distance Assist DISTRONIC →
202
Q Diagnostics connection →
36 At
a glance – Cockpit
7
7

1
B-pillar wi th:
QR code for accessing there scue card →
39
2 Safetyve sts →
311
3 Fire extinguisher →
312
4 ; me button →
276
G SOS button →
276
5 £ Hazard warning light system →
132
6 Tocheck and top up operating 0uids →
351
7 Tooperate the high-voltage disconnect device →
148 8
Towing away →
323
9 Flat tyre →
313
A Socket 0ap with:
information label on tyre pressure →
334
QR code for accessing there scue card →
39
B Towing away →
323
C TIREFIT kit →
315
D Warning triangle →
311
E Firs t-aid kit (soT sided) →
312 At
a glance – Emer gencies and breakdowns
19
19

Calling up t
Calling up t
he Digit
he Digital Owner's Manual
al Owner's Manual
Multimedia system: 4 © 5
Settings 5
Owner's Manual The Digital Owner's Manual describes
the func-
tions and operation of theve hicle and the multi-
media system. #
Select one of thefo llowing menu items in the
Digital Owner's Manual:
R Search: sear chforke ywords in order to/nd
qu ick answers toquestions about the opera-
tion of theve hicle.
R Quick start: here is where you /nd the /rst
steps towa rds setting up your vehicle. R
Tips: /nd information that prepares youfor
cer tain eve ryday situations with your vehicle.
R Animations :wa tch animations of theve hicle
functions.
R Messages: receive additional information
about the messages in the Instrument Displa y.
R Bookmarks :ga in access toyour personally
sa ved bookmar ks.
R Language: select the language forth e Digital
Owner's Manual. 1
Back
2 Adds bookmar ks
3 Pictu re 4
Contents section
5 Directions of mo vement of contents section
6 Menu
Some sections in the Digital Owner's Manual,
such as warning no tes, can be expanded and col-
lapsed.
A A dditional met
dditional met hods of calling up t
hods of calling up t he Digit
he Digital Own-
al Own-
er's Manual:
er's Manual:
Dir Dir ect access:
ect access: openthere qu ired content in the
Digital Owner's Manual bypressing and holding
an entry on theta b bar in the multimedia system: Ins
Instr
trument Display
ument Display :
:call up brief information as
display messages in the inst rument clus ter 20
20
Digital Owner's Manual

LIN
LINGUA
GUA TR
TRONIC:
ONIC: call up via thevo ice control sys-
tem
Fo r saf etyre asons, the Digital Owner's Manual is
deactivated while driving. Calling up t Calling up t
he Digit
he Digital Owner's Manual
al Owner's Manual
Multimedia system: 4 © 5
Info 5
Owner's Manual 5
Õ The Digital Owner's Manual describes
the func-
tions and operation of theve hicle and the multi-
media system. #
Select one of thefo llowing menu items in the
Digital Owner's Manual: R
Search: sear chforke ywords in order to/nd
qu ick answers toquestions about the opera-
tion of theve hicle.
R Quick start: here is where you /nd the /rst
steps towa rds setting up your vehicle.
R Tips: /nd information that prepares youfor
cer tain eve ryday situations with your vehicle.
R Animations :wa tch animations of theve hicle
functions.
R Messages: receive additional information
about the messages in the Instrument Displa y.
R Bookmarks :ga in access toyour personally
sa ved bookmar ks.
R Language: select the language forth e Digital
Owner's Manual. 1
Back
2 Adds bookmar ks
3 Pictu re
4 Contents section
5 Directions of mo vement of contents section
6 Menu
Some sections in the Digital Owner's Manual,
such as warning no tes, can be expanded and col-
lapsed.
A A dditional met
dditional met hods of calling up t
hods of calling up t he Digit
he Digit al Own-
al Own-
er's Manual:
er's Manual: Digital Owner's Manual
21
21

&
W
W ARNI NG
ARNI NGRisk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. *
N
NO OTE
TE Battery discharging from using devi-
ces connected tothe diagnostics connec-
tion Using devices at
the diagnostics connection
drains the batter y. #
Check thech arge leve l of the batter y. #
Ifth ech arge leve l is lo w,charge the bat-
te ry, e.g. bydriving a considerable dis-
ta nce. Connecting and using ano
ther device with the
diagnostics connection can ha vethefo llowing
e.ects:
R Malfunctions in theve hicle system
R Perm anent damage tovehicle components Please
referto thewa rranty term s and conditions
fo rth is matter. Quali/ed
Quali/ed
specialis
specialist w t work
ork shop
shop
A qu ali/ed specialist workshop has the necessary
special skills, tools and quali/cations tocor rectly
car ryout any necessary workon your vehicle.
This particular lyapplies tosaf ety-re leva nt wo rks.
Alw ays ha vethefo llowing workcar ried out on
yo ur vehicle at a quali/ed specialist workshop:
R Safety-re leva nt wo rks
R Service and maintenance work
R Repair work
R Modi/cations as well as installations and con-
ve rsions
R Workon electronic components
Mercedes‑Benz recommends a Mercedes‑Benz
service cent re. General no
tes
37
37

R
R
es
estr traint syst
aint syst em
em Pr
ot
Pr otection pro
ection pro vided b
vided by t
y the r
he r es
estr traint syst
aint syst em
em The
restraint system includes thefo llowing com-
ponents:
R Seat belt system
R Airbags
R Child restraint system
R Child seat secu ring systems
The restraint system can help pr eventtheve hicle
occupants from coming into contact with parts of
th eve hicle interior in theev ent of an accident. In
th eev ent of an accident, there straint system can
also reduce thefo rc es towhich theve hicle occu-
pants are subjected.
A seat belt can only pr ovide the best le vel of pro-
te ction if it is worncor rectl y.Depending on the
de tected accident situation, seat belt tensioners
and/or airbags supplement the pr otection o.ered
by a cor rectly wornseat belt. Seat belt tensioners
and/or airbags are not deplo yed in every acci-
dent. In order
forth ere straint system toprov ide the
intended le vel of pr otection, each vehicle occu-
pant must obser vethefo llowing information:
R Fasten seat belts co rrectl y.
R Sit in an almost up right seat position with their
back against the seat backrest.
R Sit with their feet resting on the 0oor, if possi-
ble.
R Always secure persons under 1.50 m tall in an
additional restraint system suitable for
Mercedes-Benz vehicles.
Ho wever,no system available today can com-
ple tely eliminate injuries and fatalities in every
accident situation. In particular, the seat belt and
airbag generally do not pr otect against objects
penetrating theve hicle from the outside. It is also
not possible tocomple tely rule out therisk of
injury caused bythe airbag deploying. Limit Limit
ations of t
ations of t he prot
he pr otection pro
ection pro vided b
vided by t
y the
he
r
r es
estr traint syst
aint syst em
em &
W
WARNING
ARNING Risk of injury or death due to
modi/cations tothere straint system
Ve hicle occupants may no lon ger be pr otected
as intended if alterations are made tothe
re straint system. #
Never alter the parts of there straint sys-
te m. #
Neverta mp er with the wiring or any elec-
tronic component parts or their soT-
wa re. If it is necessary
tomodify theve hicle toaccom-
modate a person with disabilities, contact a quali-
/ed specialist workshop.
Mercedes-Benz recommends that you use driving
aids which ha vebeen appr ovedfo ryo ur vehicle by
Mercedes-Benz. 44
44
Occupant sa
fety

R
Side airbag: side impact
R Window airbag: side impact, rollo ver,frontal
impact
The front passenger airbag can only be deplo yed
in an accident if thePA SSENGER AIR BAG OFF
indicator la mpis o.. If the front passenger seat is
occupied, make sure, bo thbefore and during the
journe y,that the status of the front passenger air-
bag is cor rect (/ page 54). &
W
WARNING
ARNING Risk of burns from hot airbag
components
The airbag parts are hot aTer an airbag has
been deplo yed. #
Do not touch the airbag parts. #
Have a depl oyed airbag replaced at a
qu ali/ed specialist workshop as soon as
possible. Mercedes-Benz
recommends that you ha vethe
ve hicle towe dto aqu ali/ed specialist workshop
aTer an accident. Take this into account, particu-
lar lyif a seat belt tensioner is triggered or an air-
bag deplo yed. If
th e seat belt tensioners are triggered or an air-
bag is deplo yed, you will hear a bang, and a small
amount of powder may also be released:
R The bang will not generally a.ect your hearing.
R Ingeneral, the powder released is not hazard-
ous tohealth but may cause short- term
breathing di1culties topersons su.ering from
asthma or other pulmonary conditions.
Pr ov ided it is safe todo so, lea vetheve hicle
immediately or open the window in order to
pr ev ent breathing di1culties. Seat belts
Seat belts
Pr
ot
Pr otection pro
ection pro vided b
vided b y t
y the seat belt
he seat belt Alw
aysfa sten your seat belt cor rectly before
starting a journe y.A seat belt can only pr ovide
th e best le vel of pr otection if it is worncor rectl y. &
W
WARNI NG
ARNI NGRisk of injury or dea thdue to
incor rectly fastened seat belt
If th e seat belt is not worncor rectl y,it cannot
per form its intended pr otective function. In addition, an incor
rectly fastened seat belt
can also cause injuries, forex ample, in the
ev ent of an accident or when braking or
ch anging direction suddenl y. #
Always ensu rethat all vehicle occupants
ha ve their seat belts fastened co rrectly
and are sitting proper ly. Alw
ays obser vethe inst ructions about the cor rect
driver's seat position and adjusting the seat
(/ page 102).
In order forth e cor rectly wornseat belt toprov ide
th e intended le vel of pr otection, each vehicle
occupant must obser vethefo llowing information:
R The seat belt must not be twisted and must /t
tightly and snugly across the body.
R The seat belt must be routed across the
cent reofthe shoulder and as low down across
th e hips as possible.
R The shoulder section of the seat belt should
not touch your neck nor be routed under your
arm or behind your bac k.
R Avoid wearing bulky clo thing, e.g. a winter
coat. 46 46
Occupant saf
ety