2021 MERCEDES-BENZ EQA SUV tow

select
the cor responding transmission posi-
tion.
The vehicle drives into the selected parking
space.
% During the parking procedure with Active
Pa rking Assist, the lane markings are dis-
pla yed in green in the camera image.
On completion of the parking procedure, the
Ø Parking Assist finished, take control of
vehicle display message appears. Further
manoeuvring may still be necessar y.#
ATer completion of the parking procedure,
safeguard theve hicle against rolling away.
When requ ired bylegal requ irements or local
conditions: turn the wheels towa rdsth eke rb.
% You can stop theve hicle and change the
transmission position during the parking pro-
cedure. The system then calculates a new
ve hicle path. If no new vehicle path is availa-
ble, the system can change the transmission
position again or cancel the parking proce-
dure. Exiting a par Exiting a par
king space wit
king space wit h A
h Activ
ctiv e P
e Par
ar king Assist
king Assist
R
R eq
eq uir
uir ements:
ements:
R The vehicle has been par ked with Active Park-
ing Assist.
Please no tethat you are responsible forth eve hi-
cle and sur roundings during the entire parking
procedure. #
Start theve hicle. #
Press but ton1.
The media display sh owsth e view of Active
Pa rking Assist. #
Ifth eve hicle has been par ked perpendicular
to the direction of tr avel: in area 2, select
direction of tr avel 3 Left orRight.
% The vehicle path shown on the media display
may di.er from the actual vehicle path. #
Con/rm direction of exit3 todrive out of the
parking space.
% The turn signal indicator is switched on auto-
matically when theex iting procedure begins. Driving and parking
235
235

Do not
exceed thefo llowing values:
R Perm issible towing capacity
R Perm issible rear axle load of theto wing vehi-
cle
R Perm issible gross weight of theto wing vehicle
R Perm issible gross weight of the trailer
R Maximum permissible speed of the trailer
Ensure thefo llowing before starting a journe y:
R The tyre pressure on there ar axle of theto w-
ing vehicle is set for a maximum load
R The lighting of the connected trailer is opera-
tional
R V
V ehicles wit
ehicles wit hout LED headlam
hout LED headlam ps or MUL
ps or MULTI-
TI-
BEAM LED headlam
BEAM LED headlam ps:
ps: the headlamps ha ve
been set cor rectly
In theev ent of increased rear axle load, the car/
trailer combination must not exceed a maximum
speed of 100 km/h forre asons conce rning the
operating permit. This also applies in countries in
which the permissible maximum speed for car/
trailer combinations is abo ve100 km/h. F F
olding t
olding t he ball nec
he ball nec k out and in
k out and in &
W
WARNING
ARNING Risk of accident due tothe ball
neck not being engaged
If th e ball neck is not engaged, the trailer may
come loose. #
Always engage the ball neck as descri-
bed. &
W
WARNING
ARNING Risk of injury from ball neck
swinging outwards
The ball neck may swing outwards when
unlocking or when it has not been proper ly
engaged.
There is a risk of injury within the ball neck's
ra nge of mo vement! #
Unlock the ball neck only when its range
of mo vement is unobstructed. #
Always be sure the ball neck is engaged
when folding in wards. *
N NOOTE
TE Increased risk of damage toprop-
erty due tofolded-out ball neck #
When the trailer is not coupled or the
bicycle rack is attached, fold in the ball
neck or, in the case of a fully electric
trailer hitch, retract the ball nec k. *
N
NO
OTE
TE Damage totheve hicle due toincor-
re ct use of the trailer hitch When a trailer hitch is used
toreco ver a vehi-
cle, theve hicle may be damaged in the proc-
ess. #
Use the trailer hitch only for pulling a
trailer or attaching appr oved car rier sys-
te ms (e.g. a bicycle rack ). R
R
eq
eq uir
uir ements:
ements:
R The vehicle is secured against rolling away.
R The swivel range is clear.
R The trailer cables or ada pter plugs ha vebeen
re mo ved. 238
238
Driving and parking

2
Horizontal distance between centre of grav ity
and ball head
3 The centre of grav ity is on theve hicle's cent re
axis
Obser vethefo llowing information when you are
loading the bicycle rack with up tothre e bicycles:
Loading t
Loading t he bicy
he bicycle r
cle rack
ack T
T
o
o t
tal w
al w eight
eight
of bicy
of bicy cle
cle
r
r ac
ac k and load
k and load Max. dist
Max. dist
ance
ance
1
1 Max. dist
Max. dist
ance
ance
2
2
Up to75 kg 420 mm 300 mm V
V
ehicle to
ehicle towing ins
wing ins tr
tructions
uctions
The vehicle is not suitable forth e use of tow bar
systems that are used for 0at towing or dinghy
to wing, forex ample. Attach ing and using tow bar
systems can result in damage totheve hicle.
When you are towing a vehicle with tow bar sys-
te ms, safe driving characteristics cann otbe guar-
anteed forth eto wing vehicle or theto we dve hicle.
The vehicle-trailer combination may swer vefrom
side toside. Obser
vethefo llowing information:
R Perm itted towing me thods (/ page 323)
R The no tes on towing theve hicle with bo th
axles on thegr ound (/ page 324) Driving and parking
243
243

The MBUX Int
The MBUX Int
er
erior Assist
ior Assist ant suppor
ant suppor ts t
ts the f
he f ollo
ollowing int
wing int er
eractions:
actions: Int
Int
er
eraction ar
action ar ea
ea Int
Inter
eraction
action Descr
Descrip
iption
tion
In front of the media display or
abo vetheto uchpad Pr
ox imity tothe control element The Interior Assistant recognises the approach of the hand towa rds a cont rol
element.
Depending on the active application, the display will be adjusted in the media
displa y.Some functions di.e rentiate between driver and front passenger.
No speci/c hand position is requ ired.
Ab ove the centre console De/ned pose Afavo urite is called up with a de/ned pose.
Below the inside rearview mir rorB rief up and down mo vements With brief vertical up and down mo vements below the inside rearview mir ror
th ere ading light forth e driver or the front passenger is switched on and o..
Ab ove the front passenger seat Stretching out a hand abo vethe front
passenger seat By str
etch ing out a hand abo vethe front passenger seat the sear chlight is
switched on. If you withdr awa hand from this area, the sear chlight is
switched o. again. Switc Switc
hing t
hing t he r
he reading light and searc
eading light and searc h light and
h light and
on or
on or o.
o. R
R
eq
eq uir
uir ements:
ements:
R F
For t
or t he r
he r eading light
eading light: :
- The function is available when it is dar k.-
The hand mo vement take s place in the
interaction area below the inside rearview
mir ror.
R F
For t
or t he searc
he searc h light
h light::
- The function is available when it is dar k.-
The hand mo vement take s place in the
interaction area abo vethe front passenger
seat.
- The seat belt on the front passenger seat
must no not
tbe inser ted in the seat belt
buckle. 256
256
MBUX multimedia system

The
following entries can be made, forex ample:
R Town, st reet, house number
R Street,to wn
R Postcode
R POI name or POI ca tegor y,e.g. Parking
R Contact name #
Select a sear chresult in list 3. #
Calculate thero ute (/ page 267).
% You can /nd fur ther information about desti-
nation entr y,e.g. 3 wordaddresses, in the
Digital Owner's Manual.
Changing country
Changing country #
Select the country indicator in 1.#
Enter the country indicator. #
Select the country in 3.
Using online sear ch
Using online sear ch
% Requirements: the media display sho wsan
Internet connection in the status line with the
Q symbol. Destination ent
ryuses online map services. If the
on-board sear ch/nds no sui table destinations or
if yo uch ange countries, the online sear chisavail-
able.
Fo rth e destination you can enter an address, a
POI or a thre e-word address. #
Enter the destination in input line 2.
The sear chresults are displa yed. #
Select the destination in the list.
The de tailed view forth ero ute is displa yed.
or #
Select country indicator 1. #
Select the pr ovider forth e online service from
th e countries list. #
Enter the destination in input line 2. #
Select the destination in the list. Calculating a r Calculating a r
out
out e wit
e wit h Electr
h Electr ic Int
ic Intellig
elligence and
ence and
using se
using se ttings f
ttings for r
or rout
oute guidance
e guidance R
R
eq
eq uir
uir ements:
ements:
R The destination has been entered.
R The destination address is shown. R
F
For na
or na vig
vigation wit
ation wit h Electr
h Electric Int
ic Intellig
elligence:
ence:
- Mercedes me connect is available.
- You ha vea Mercedes me connect user
account and theve hicle is connected with
th e account.
- The "Electric Intelligence Remo teand Navi-
ga tion Services" option is available and
activated in the Mercedes me Portal.
- The scope includes the "N avigation with
Electric Intelligence" and "Display of charg-
ing stations" services.
- The Electric Intelligence route option is
switched on. MBUX multimedia system
267
267

th
e emer gency call and faster transfer of the
accident data.
Measu resfo rre scue, reco very or towing away
can then be initiated in quickl y.
R With a Mercedes-Benz emer gency call, the
accident data is only transfer redto the public
coordination centre with the appr oval of the
cus tomer.
In theev ent of an automatically triggered
emer gency call in which there is no voice con-
ta ct, the accident data is transmitted immedi-
ately tothe public emer gency call centre.
R Should the Mercedes-Benz emer gency call
centre not be available, the 112 emer gency
call is ca rried out automaticall y.Ov Ov
er
ervie
vie w of emerg
w of emerg ency call syst
ency call syst ems
ems Bo
th th e Mercedes-Benz emer gency call system
as well as the 112 emer gency call system (EU
eCall) can help toreduce the time between an
accident and the ar riva l of emer gency services at
th e site of the accident. They help locate an acci-
dent site in places that are di1cult toaccess. Bo
th emer gency call systems can initia tean emer-
ge ncy call automatically (/ page 287) or man-
ual ly ( / page 288).
Only make emer gency calls if you or others are in
need of rescue. Do not make an emer gency call in
th eev ent of a breakdown or a similar situation.
Messag
Messag es on t
es on the display
he display
The following message s appear inthe display of
bo th emer gency call systems:
R SOS NOT READY: theve hicle is not switched
on or the emer gency call system is malfunc-
tioning. This does not necessarily indicate
comple tefailure of the emer gency call system.
Eme rgency calls call still be transmitted.
The display only refers to theve hicle and does
not take account of theav ailability of mobile
phone networ ksand the Mercedes-Benz emer-
ge ncy call centre.
The functional readiness of the emer gency call
system on theve hicle can be seen when the
SOS NOT READY displaydisappears once the
ve hicle is switched on. R
G: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction in the emer gency call
system (e.g. a fault with the speaker, micro-
phone, airbag, SOS button), a cor responding
message appears on the inst rument displa y. T T
r
r igg
igg er
ering an aut
ing an aut omatic emerg
omatic emerg ency call
ency call R
R
eq
eq uir
uir ements:
ements:
R The vehicle is switched on.
R The star ter battery is su1ciently charge d.
Bo th th e Mercedes-Benz emer gency call system
as well as the 112 emer gency call system (EU
eCall) automatically initia tean emer gency call
aTer:
R Activation of there straint systems su chas air-
bags or seat belt tensioners aTer an accident
The eme rgency call has been made:
R Avo ice connection is established with the
emer gency call centre. MBUX multimedia system
287
287

ASS
YS
ASS YST PL
T PL US ser
US ser vice int
vice int erv
erval display
al display F
F
unction of t
unction of t he ASSYS
he AS SYST PL
T PL US ser
US ser vice int
vice int erv
erval dis-
al dis-
play
play The ASS
YST PLUS service inter val display on the
inst rument display informs you of the next regular
service due date.
Depending on the operating conditions of the
ve hicle, there maining time or distance until the
next service due date will be displa yed.
Yo u can hide this service display using the back
button Gonthe leT-hand side of the steering
wheel.
Yo u can obtain information concerning the servic-
ing of your vehicle from a quali/ed specialist
wo rkshop, e.g. a Mercedes-Benz service cent re.Displa Displa
ying t
ying the ser
he ser vice due date
vice due date On-board computer:
4 Service 5
ASSYST PLUS
The next service due date is displa yed. #
T
T o e
o e xit t
xit t he displa y:
he displ ay:press the back button
G onthe leT-hand side of the steering
wheel.
Bear in mind thefo llowing related topic:
R Operating the on-board computer
(/ page 246). Inf
Inf
or
ormation on r
mation on r egular maint
egular maint enance w
enance work
ork *
N
NOOTE
TE Premature wearthro ugh failure to
obser veservice due dates Main
tenance workwhich is not car ried out at
th eright time or inco mplete ly can lead to
increased wear and damage totheve hicle. #
Adhere tothe prescribed service inter-
va ls. #
Always ha vethe prescribed maintenance
wo rkcar ried out at a quali/ed specialist
wo rkshop. *
N
NOOTE
TE Irre parable damage tothe high-volt-
age battery due tomaintenance worknot
being ca rried out The high-voltage battery is subject
towe ar.
Main tenance workwhich is not car ried out in
time can lead toirre parable damage tothe
high- voltage batter y. #
Always obser vethewa rning messages
about the high-voltage battery and
immediately consult a quali/ed specialist
wo rkshop. #
Have the necessary maintenance work
on the high-voltage battery car ried out at
a qu ali/ed specialist workshop. N
No
ot
tes on special ser
es on special ser vice r
vice req
equir
uir ements
ements The prescribed service inter
val is based on nor-
mal operation of theve hicle. Main tenance work
will need tobe per form ed more oTen than speci-
/ed if theve hicle is operated under arduous con-
ditions or increased loads. This is the case for fre-
qu ent operation in mountainous terrain or on poor
ro ad sur faces, forex ample. 298
298
Main
tenance and ca re

K
K
eeping t
eeping t he air
he air-w
-wat
ater duct fr
er duct fr ee
ee #
Keep the area between the bonnet and the
windscreen free of deposits, e.g. ice, snow
and lea ves. Cleaning and care
Cleaning and care
Inf
Inf
or
ormation on w
mation on w ashing t
ashing the v
he v ehicle in a car w
ehicle in a car w ash
ash &
W
WARNING
ARNING Risk of an accident due to
re duced braking po wer aTer washing the
ve hicle
Braking e1ciency is reduced aTer washing the
ve hicle. #
ATer theve hicle has been washed, brake
carefully while paying attention tothe
tra1c conditions until braking po wer has
been fully restored. *
N
NOOTE
TE Dama gefrom au tomatic braking If one of
thefo llowing functions is switched
on, theve hicle brakes automatically in cer tain
situations:
R Active Brake Assist
R Active Distance Assist DISTRONIC
R HOLD function
R Active Parking Assist
To avoid damage totheve hicle, deactivate
th ese systems in thefo llowing or similar situa-
tions: #
during towing #
in a car wash *
N
NOOTE
TE Damage due tounsuitable car wash #
Before driving into a car wash make sure
th at the car wash is suitable forth eve hi-
cle dimensions. #
Ensu rethere is su1cient ground clear-
ance between the underbody and the
guide rails of the car wash. #
Ensure that the clearance width of the
car wash, in particular the width of the
guide rails, is su1cient. To
avo id damage toyour vehicle when using a car
wa sh, ensu rethefo llowing beforehand:
R Active Distance Assist DISTRONIC is deactiva-
te d.
R The HOLD function is switched o..
R The 360° Camera or there ve rsing camera is
switched o..
R The side windo wsand sliding sunroof are com-
ple tely closed.
R The blo werfo rth eve ntilation/heating is
switched o..
R The windsc reen wiper switch is in position g.
R The key is at a minimum dis tance of 3 m away
from theve hicle. Otherwise theta ilgate could
open unintentionall y. Maintenance and ca
re
303
303