2021 MERCEDES-BENZ EQA SUV tow

1
Raise
2 Open
3 Close/lo wer
Use the3 button tooperate the panorama
sliding sunroof and thero ller sunblind.
The panorama sliding sunroof can be operated
only when thero ller sunblind is open. #
Check whe ther the sliding sunroof can be
ra ised or opened when a roof luggage rack is
/t ted. #
T To st
o st ar
art aut
t aut omatic oper
omatic oper ation:
ation:pressthe3
button be yond the point of resis tance or pull
and release it. #
T
To int
o int err
errup
upt aut
t aut omatic oper
omatic oper ation:
ation: brie0y press
th e3 button in any direction.
The opening/closing process will be stopped.
A
A ut
ut omatic rev
omatic rever
ersing function of t
sing function of t he sliding sun-
he sliding sun-
r
r oof
oof
If an obstacle obstructs the sliding sunroof during
th e closing process, the sliding sunroof will open
again automaticall y.The automatic reve rsing func-
tion is only an aid and is not a substitute foryo ur
attentiveness. #
During the closing process, make sure that no
body parts are in the closing area. &
W
WARNING
ARNING Risk of becoming trapped
despite there ve rsing function being active
In particular, there ve rsing function does not
re act:
R tosoT, light and thin objects, e.g. /n gers.
R towa rdsth e end of the closing procedure.
R during resetting. #
During the closing process, make sure
th at no body parts are in the closing
area. #
Release the button immediately if some-
body becomes trapped.
or #
Brie0y press the button in any direction
during automatic operation.
The closing process will be stopped. A A
ut
ut omatic rev
omatic rever
ersing function of t
sing function of t he r
he roller sunblind
oller sunblind
If an obstacle obstructs thero ller sunblind during
th e closing process, thero ller sunblind will open
again automaticall y.The automatic reve rsing func-
tion is only an aid and is not a substitute foryo ur
attentiveness. Opening and closing
97
97

R
when tow- awa y protection is triggered
(/ page 100)
The ATA system is primed automatically aTer
appr oximately ten seconds in thefo llowing situa-
tions:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO Indicator lamp
10ashes when theATA system is
primed.
The ATA system is deacti vated automatically in the
fo llowing situations:
R aTer unlocking theve hicle with thekey
R aTer unlocking theve hicle using KEYLESS-GO
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 151)
% When the Mercedes‑Benz emer gency call sys-
te m is active and the alarm st ays on for more
th an 30 seconds, a message is automatically
sent tothe Customer Assistance Centre
(/ page 287).
Deactiv Deactiv ating t
ating theATA
he ATA #
Press theÜ, ßorp button on the
key.
or #
Press the start/s top button with theke y in the
st ow age compartment (/ page 151) Deactiv
Deactiv
ating t
ating the alar
he alar m using KEYLESS-GO
m using KEYLESS-GO #
Grasp the outside door handle with thekey
outside theve hicle. F
F
unction of tow
unction of tow-awa
-a wa y pr ot
y pr otection
ection An audible and visual alarm is triggered if an alter-
ation
toyour vehicle's angle of inclination is
de tected while tow- awa y protection is primed.
To w- awa y protection is automatically primed aTer
appr oximately 60 seconds:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO
To w- awa y protection is only primed when thefo l-
lowing components are closed:
R doors
R tailgate
To w- awa y protection is automatically deactivated:
R aTer pressing theÜ orp button on the
key 100 100
Opening and closing

R
aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 151)
R aTer unlocking theve hicle using KEYLESS-GO
R when using HANDS-FREE ACCESS
Information on collision de tection on a par ked
ve hicle (/ page 187). Pr
Pr
iming/deactiv
iming/deactiv atingtow
ating tow-awa
-a wa y pr ot
y pr otection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Tow-away protection.
To w- awa y protection is primed again in thefo llo w-
ing cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select theVehi-
cle submenu in theSettings main menu to
prime or deactivate tow- awa y protection. F
F
unction of int
unction of int er
erior pr ot
ior pr otection
ection When interior pr
otection is primed, a visual and
audible alarm is triggered if mo vement is de tected
in theve hicle interior.
Interior pr otection is primed automatically aTer
appr oximately ten seconds:
R aTer locking theve hicle with thekey
R aTer locking theve hicle using KEYLESS-GO
Interior pr otection is only primed when thefo llo w-
ing components are closed:
R doors
R tailgate
Interior pr otection is automatically deactivated:
R aTer pressing theÜ orp button on the
key
R aTer pressing the start/s top button with the
ke y in the st owage compartment
(/ page 151)
R aTer unlocking theve hicle using KEYLESS-GO
R when using HANDS-FREE ACCESS The
following situations can lead toafa lse alarm:
R when there are moving objects such as mas-
cots in theve hicle interior
R when a side wind owis open
R when a panoramic sliding sunroof is open Pr
Pr
iming/deactiv
iming/deactiv ating int
ating inter
erior pr ot
ior pr otection
ection Multimedia system:
4 © 5
Settings 5
Quick access #
Prime or deactivate Interior motion sensor .
Interior pr otection is primed again in thefo llowing
cases:
R The vehicle is unloc ked again.
R A door is opened.
R The vehicle is loc ked again.
% Ifqu ick access is una vailable, select theVehi-
cle menu under Settingstoprime or deacti-
va te interior pr otection. Opening and closing
101 101

#
T
To call up:
o call up: press and brie0y hold one of preset
position buttons 4,TorU.
ATer releasing the button, all systems are
mo ved into the stored position. S
S
t
to
o w
w ag
ag e ar
e ar eas
eas N
No
ot
tes on loading t
es on loading t he v
he vehicle
ehicle &
W
WARNING
ARNING Risk of injury from unsecured
items in theve hicle
If objects, lug gage or loads are not secured or
not secured su1cient ly,they could slip, tip
ov er or be thro wn around and thereby hit vehi-
cle occupants.
There is a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Always st owobjects in such a wayth at
th ey cannot be thro wn around. #
Before the journe y,secure objects, lug-
ga ge or loads against slipping or tipping
ove r. &
W WARNI NG
ARNI NGRisk of injury due toobjects
being st owed incor rectly
If objects in theve hicle interior are st owed
incor rectl y,they can slide or be thro wn around
and hit vehicle occupants. In addition, cup
holders, open st owage spaces and mobile
phone brac kets cannot alw aysreta in all
objects they contain.
There is a risk of injur y,particular lyin the
eve nt of braking manoeuvres or abrupt
ch anges in direction. #
Always st owobjects so that they cannot
be thro wn around in such situations. #
Always make sure that objects do not
pr otru de from st owage spaces, lug gage
nets or st owage nets. #
Close the loc kable st owage spaces
before starting a jou rney. #
Stow and secure objects that are heavy,
hard, poin ted, sharp-edged, fragile or too
lar ge inthe load compartment. &
W
WARNING
ARNING Risk of accident from objects in
th e driver's foot we ll and front-passenger
fo ot we ll
Objects in the driver's foot we ll and front-
passenger foot we ll may impede pedal tr avel or
block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll or front-passenger foot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient clearance forthe
pedals. #
Do not use loose 0oor mats and do not
lay multiple 0oor mats on top of one
ano ther. V V
ehicles wit
ehicles wit h aut
h automatic fr
omatic fr ont passeng
ont passeng er airbag
er airbag
shut
shut o.:
o.:objects trapped under the front
passenger seat may inter fere with the function of
th e automatic front passenger airbag shuto. or
damage the system. Please obser vethe no tes on 114
114
Seats and st
owing

The driving
characteristics of your vehicle are
dependent on the distribution of the load within
th eve hicle. You should bear thefo llowing in mind
when loading theve hicle:
R neverex ceed the permissible gross mass or
th e permissible axle loads forth eve hicle
(including occupants).
Information can be found on theve hicle identi-
/cation plate (/ page 349).
R the load must not pr otru de abo vethe upper
edge of the seat backrests.
R always use the partition net when transporting
objects in the load compartment.
R always place the load behind unoccupied
seats if possible.
R secure the load using the tie-down eyes and
distribute the load evenl y.
No tes on driving with a roof load
R Evenly dist ribute thero of load, and place
heavy objects at the bottom. Also comply with
th e no tes on loading theve hicle. R
Drive attentivel y,and avoid suddenly pulling
awa y,braking and steering as well as rapid
cornering.
R When transporting roof loads and when the
ve hicle is fully loaded or fully occupied, select
drive prog rams ; andA. These are
designed tofocus on stability (/ page 158).
% For more information on st owage compart-
ments and st owage areas, please referto the
Digital Owner's Manual. S
S
t
to
o w
w ag
ag e spaces in t
e spaces in t he v
he vehicle int
ehicle int er
erior
ior Ov
Ov
er
ervie
vie w of t
w of t he fr
he front st ow
ont st owag
age com
e com par
partments
tments 1
Stow age spaces in the doors
2 Stow age compartment in the armrest with a
multimedia and USB connection
3 Stow age compartment in the front centre
console with a USB port
4 Glovecompartment 116
116
Seats and st
owing

#
If necessar y,fully insert the seat backrest
head restraints (/ page 107). #
Pull release le ver1.
F
F olding t
olding t he centr
he centr e seat bac
e seat bac kr
kres
est f t forw
orw ar
ards
ds #
Pull release catch 3for seat backrest 2for-
wa rds. #
Foldthe cor responding seat backrest for-
wa rds. F
F
olding bac
olding bac k t
k the r
he r ear seat bac
ear seat bac kr
krest
est &
W
WARNING
ARNING Risk of becoming trapped when
adjusting the seats
When you adjust a seat, you may trap yourself
or a vehicle occupant. #
When adjusting a seat, make sure that
no one has any body parts in the sweep
of the seat. *
N
NOOTE
TE Damage caused bytrapping the
seat belt when folding back the seat bac k-
re st The seat belt could become trapped and
thus
be damaged when the seat backrest is folded
bac k. #
Make sure that the seat belt is not trap-
ped when folding back the seat backrest. #
Movethe driver's or front passenger seat for-
wa rds, if necessar y. #
Foldthe cor responding seat backrest 1back
until it engages.
LeT LeT and r
and r ight seat bac
ight seat bac kr
kres
es ts:
ts: ifth e seat bac k-
re st is not engaged and lo cked in place, the
re d lock veri/cation indicator 2will be visi-
ble.
Centr Centr e seat bac
e seat bac kr
krest:
est: ifth e seat backrest is
not engaged and loc ked in place, there d lock
ve ri/cation indicator 3will be visible. 118
118
Seats and
stow ing

#
T
To secur
o secur e t
e the mobile phone:
he mobile phone: swing lever2
out.
R
R adio eq
adio eq uipment appr ov
uipment appr oval number
al number s f
s for Br
or Br azil
azil
This device operates on a secondary basis, that is
to say it has no pr otection against harmful inter-
fe re nce, not even from the same type of stations,
and must not cause inter fere nce with systems
ope rating on a prima rybasis.
This product is permitted in accordance with the
procedure de/ned in Directive 242/2000 bythe
Brazilian telecommunications agency ANATEL and
meets the applicable tech nical requ irements.
Fu rther information is available on the ANATEL
we bsite. www.anatel.go v.br #
Further information on the declaration of con-
fo rm ity forve hicle components which receive
and/or transmit radio waves. F
F
itting/r
itting/r emo
emoving t
ving t he
he0oor
0oor mats
mats &
W
WARNING
ARNING Risk of accident due toobjects
in the driver's foot we ll
Objects in the driver's foot we ll may impede
pedal tr avel or block a depressed pedal.
This jeopardises the operating and road saf ety
of theve hicle. #
Stow all objects in theve hicle securely
so that they cannot getinto the driver's
fo ot we ll. #
Always /t the 0oor mats securely and as
prescribed in order toensure that there
is alw ays su1cient room forth e pedals. #
Do not use loose 0oor mats and do not
place 0oor mats on top of one ano ther. #
T To
o /t:
/t: slide the cor responding seat backwards
and lay the 0oor mat in thefo ot we ll. #
Press studs 1onto holders 2. #
Adjust the cor responding seat. #
T
To r
o r emov
emov e:
e:slide the cor responding seat bac k-
wa rds and pull the 0oor mat o. holders 2. #
Remo vethe 0oor mat. Seats and st
owing
129
129

#
T
To switc
o switc h on t
h on the v
he vehicle:
ehicle: press button 1
twice.
Indicator and warning lamps go on in the
inst rument clus ter.
The vehicle is switched o. again if one of thefo l-
lowing conditions is met:
R you do not start theve hicle within 15 minutes
and the transmission is in position jorthe
electric parking brake is applied.
R you press button 1once. S S
t
tar
ar ting t
ting t he v
he vehicle
ehicle S
S
t
tar
ar ting t
ting t he v
he vehicle wit
ehicle wit h t
h the st
he st ar
art/st
t/st op butt
op butt on
on
R
R eq
eq uir
uir ements:
ements:
R theke y is in theve hicle and is recognised. #
ShiT the transmission toposition jori. #
Depress the brake pedal and press button 1
once.
R The vehicle is star ted.
R The display õappears in the inst ru-
ment displa y:theve hicle can be driven. #
Ifth eve hicle does not start: switch o. non-
essential consumers and press but ton1
once. #
Ifth eve hicle still does not start and the dis-
play message Place the key in the marked
space See Owner's Manual appears inthe
inst rument displa y: starttheve hicle with the
ke y in the mar ked space (emer gency ope ra-
tion mode) (/ page 151).
% You can switch o. theve hicle while driving. To
do this, press button 1for about thre e sec-
onds or bypressing button 1thre e times
within thre e seconds. The transmission shiTs
to neutral iautomaticall y.When you press
button 1again, theve hicle starts again and
yo u can engage drive position hagain. Be
sure toobser vethe saf ety no tes under "Driv-
ing tips" (/ page 152).
Obser veany information rega rding display mes-
sages that can be displ ayed on the inst rument
displa y. S
S t
t ar
ar ting t
ting t he v
he vehicle wit
ehicle wit h t
h the ke
he key in t
y in t hestow
he st owage
age
com
com par
partment (emerg
tment (emerg ency oper
ency operation mode)
ation mode)
If th eve hicle does not start and thePlace the
key in the marked space See Owner's Manual
display message appears in the multifunction dis-
pla y,yo u can start theve hicle in emer gency ope r-
ation mode. Mar
ked space (e xample with cup holder without
co ver) Driving and parking
151 151