2021 MERCEDES-BENZ E WAGON Owner's Manual

#
Tocall upthegl obal menu :pr ess and hold
on theto uc hsc reen until theOPTIONS menu
appear s.
Using theto uc hpad 1
G Retur ns tothepr ev ious displa y
2 ~ Callsuptheaudio control menu
3 © Callsupthehome screen
4 Touc hpad #
Toselect amenu option: swipe andpress. #
Touse handwr itingrecognit ion:write a
ch aract eron theto uc hpad. #
Toopen orclose theNo tificatio nsCen‐
te r: swip edo wn orup withtw ofing ers. #
Tozoo minand outofthe map: movetwo
fi ng ersto get her orapar t.
Calling upapplications usingbuttons 1
002B buttoncalls upthete lephon e
2 z buttoncalls upnavig ation
3 | buttoncalls upradio ormedia
4 y buttoncalls upvehicle functions 5
ß button
Pr ess brief ly:cal lsup favo urites
Pr ess and hold:adds afa vo urite or creat esa
ne wtheme #
Alternativ ely,tap © ontheto uc hsc reen. #
Call uptheapplication (/page24 5). Fu
nctions oftheVo ice Contr olSy stem Wi
th theVo ice Cont rolSy stem, various applica‐
tions intheMBUX multimedia system areoper a‐
ble using voice input. TheVoice Cont rolSy stem
is oper ational approximat elyth irty seco ndsafte r
th eignition isswitc hedonand isavailable for
th edr iver's seat andfront passeng erseat.
The follo wing multim ediasystem applications
can beoper ated:
R Navig ation
R Telephon e
R Radio and TV
R Media player
R Messag es MBUX
multimedia system 24
7

R
Vehicle functions St
arting theVo ice Contr olSy stem #
Press 1.
or #
Say"Hello Mercede s". Ov
ervie wof theMB UX Interior Assis tant &
WARNIN GRisk ofinju ryfrom thecam‐
er a's laser radiation
This product usesaclassif ication 1laser sys‐
te m. Ifth ehousing isopened ordamag ed,
laser radiation maydamag eyo ur retina . #
Donotop en thehousing. #
Alw aysha ve maint enance workand
re pair scar ried out byaqu alif ied spe‐
cialis two rkshop. This
product complies withth ere qu iremen tsof
th eFD A21 CFR 1040. 10 and 1040. 11with
exc eption oftheva riatio nsacc ordin gto theFD A
Laser Notice No.50from 24.Ju ne 200 7.
The camer ais locat edintheove rhead control
panel.
If th eve hicle iseq uipped withth eMBUX Interior
Assis tant, select edfunc tions ofthemultimedia
sy stem can beoper ated con tact-fr ee.The MBUX
Int erior Assi stant can differe ntia tebetween
dr iver and front passeng erinteraction sand
de tects specificha nd pos itions (poses ). Sy
stem limit s,disp laymess ages and notes
fo rre ctif icat ion
The system maybe impair edorma yno tfunc tion
in thefo llo wing situat ions:
R The camera intheove rhead control panel
ma yheat updue tooper ating condit ions.As
a re sult thecamer ama yswitc hof fte mp ora‐
ri ly ,par ticular lydur ing long erper iods of
oper ation andathigh outside temp eratur es.
Do notto uc hor coverth ecamer aand wait
unt ilth ecamer ahas cooled down and is
av ailable again.
R The cam erais co veredor dir ty,fo gg ed up or
scr atc hed.
Wa itunt ilth ecamer ahas cooled down
bef orecleanin gth ecamer alens.
Clean theoutside ofthecamer alens witha
dr yor dam pco tton cloth.Do notus emicr o‐
fi ber cloths. Do notre mo vetheco verwhen
clea ning.
R Recogni tioncanbeimpa ired byreflect ive
clo thing, anadv erse color ofclo thing orby
acc esso ries, forex am ple. 24
8
MBUX multimedia system

R
Clothing being worn(hat, shawl,scar f)ma y
be limitin gth ede tection area ofthecamer a. Ke
ep thecamer a'sfield ofvision clear.
R The camer ais no toper ational. Consult
anaut hor ized Mercedes- BenzCen‐
te r.
The MBUX Inte rior Assis tantsupportsthefo llo wing interactions : Int
eraction area Interaction Description
In front ofthemedia displayor
abo vetheto uc hpad Pr
ox imit yto thecon trol element TheInterior Assis tant recogni zestheappr oachof thehand towa rdsa con‐
tr ol element.
Depending ontheactiv eapplication, thedispla ywill beadjus tedin the
media display. Some functionsdiffer ent iatebe tween driver and front
passeng er.
No specif ichand position isrequ ired.
Abo vethecent ercon sole Defined poses With def ined poses afunc tion istrigg ered dependin gon theapplication
activ e.
Belo wtheinside rear vie wmir rorB rief up and down movements With brief vertical upand down movements belowtheinside rear vie wmir ‐
ro rth ere adin glight forth edr iver or thefront passeng erisswitc hedonand
of f.
Abo vethefront passeng erseat Stretching outa ha nd above the
fr ont passeng ersea t By
stre tching outa ha nd above thefront passeng erseat thesear chlight is
switc hedon.Ifyo uwit hdra wahan dfrom this area, thesear chlight is
switc hedoffag ain. MBU
Xmultim ediasystem 24
9

Switc
hingthere ading light and sear chlight
and onoroff Re
quirement s:
R Forthe reading light:th efunc tion isavaila‐
ble when itis dar k.
R The hand movement take splace intheint er‐
action area belo wtheinside rear vie wmir ror.
R Forthe search light :th efunc tion isavaila‐
ble when itis dar k.
R The hand movement take splace intheint er‐
action area abo vethefront passeng erseat.
R The seat beltonthefront passeng erseat
mus tno tbe inser tedin theseat beltbuckle. Switc
hingthere ading light on and off #
Brief lymo veahan dup ordown ben eathth e
insid ere ar vie wmir ror.
The readin glight isswit ched on orofffo rth e
dr iver or thefront passeng er. Switc
hingthesear chlight onand off #
Toswitc hon: reac hacr oss thefront
passeng erseat withahand.
The sear chlight isswitc hedonforth edr iver . #
Toswitc hof f:take ahan dbac kaw ay from
th efront passeng erseat.
The sear chlight isswitc hedoffag ain. Inf
orma tion onprofiles, themes, suggestions
and favo urites Fo
relectr icallyadjus table seats observethefo l‐
lo wing notes. 250
MBUX multimedia system

&
WARNIN GRisk ofbeco ming trap ped
du ring adjus tment ofthedr iver's seat
af te rcall ing upadr iver profile
Selecting auser profile ma ytrigg eran
adju stment ofthedr iver's seat totheposi‐
tion save dunder theuser profile. Youor
ot her vehicle occupants couldbeinjur edin
th epr ocess. #
Mak esur eth at when theposition of
dr iver's seat isbeing adjustedusing the
multime diasystem, nopeople orbody
par tsarein theseat's rang eof mo ve‐
ment.
If th er eis arisk ofsomeone becoming trap‐
ped, stop theadjus tmentpr ocess immedi‐
at ely: #
a)Tapth ewa rning mess ageon the
media display.
or #
b)Press amemor yposition buttonora
seat adjus tmentswitc hon thedr iver's
door .
The adjus tmentpr ocess willbestop‐
ped. The
driver's seat iseq uipped withan access pre‐
ve nter.
If th edr iver's door isopen, thedr iver's seat will
no tbe setaf te rcall ing upthedr iver's profile.
Pr ofiles stor eyo ur vehicle settin gsand settin gs
fo rth emultimedia system. Ifth eve hicle isused
by severaldr iver s, thedr iver can select their
ow npr ofile wi thout chang ingthestor ed profile
se ttings ofother driver s.
% Information onprofiles from Mer cedes me
conn ectcan befound intheDigita lOper a‐
to r's Manua l.
Ve hicle settin gsare, forex am ple, driver' sseat ,
st eer ing wheel andmirrorse ttings, climatecon‐
tr ol and amb ient lighti ng.Forth ese ttings ofthe
multime diasystem, youcan select,fo rex am ple,
ra dio statio ns,pr ev ious destination sas wellas
th emes, suggestion sand favo urites. Fo
rre cur ring drivi ng situa tions, such aslon g
dr ives on thefree wa y,yo ucan save your prefer‐
re dse ttings inath eme intheve hicle. Inath eme
yo ucan save thedispla yof thedigit almap, your
pr efer redra dio statio nand prefer reddr ive pr o‐
gr am, forex am ple.
The vehicle canlearnth ehabits ofthedr iver .It
th en offers sugg estions forth emos tpr obable
na vig ation destinat ions, media sources, radio
st atio nsorcon tacts. Thepre-r equir ementsfor
th at areth eselect ionofapr ofile, your consen t
to there cor ding ofdata and sufficie ntcoll ected
da ta.
Fa vourites prov ide quick acc ess toapplic ations
th at areused often. Youcan selectfavo urites
fr om categor iesoradd them direct lyto an appli‐
cat ion. MBU
Xmult imed iasystem 25
1

Conf
iguringprofiles, themes andsugg es‐
tions Multi
media system:
4 © 5
f Profiles
Cr eating ane wprofile #
Select 0081Create Profile. #
Select anavatar. #
Enterth ename andconfirm with0076. #
Sele ctCont inue 0048 . #
Sele ctCurren tSet tings. #
Sele ctSav e. #
ActivateBlu etoo th®
and selec tCon nect
Phon e,to connect amob ile pho newith the
user profile . #
Select Finish.
Select ingprofile optio ns #
Select 0062 fora pr ofile .
The follo wing functionsar eav ailable:
R Editing,rese ttin gor dele ting apr ofile
R Resettin gth emes orfavo rite s R
Con figur ing sugg estions
Conf iguringsugg estions #
Select 0062fora pr ofile . #
Select SuggestionSettings . #
Switc hAllow Destination Suggestions, Allow
Musi cSugge stions andAllow Contact Sug-
gestions onoroff. #
Todeac tivatethe lear nin gfunc tionfo r
on eda y:act ivat eDe act .Lear ningfor 24h.
Fo r24 hour sno newactions willbetrained
and nodat are cor ded forth eactiv epr ofile.
Sugg estion swill continue tobe sho wn.
Ex am ple: ifth eop tion isswitc hedonand a
ro uteto ane wdes tinatio nhas been calcula‐
te d, this des tination would notbe take nint o
acco untforth elear ning function.
Cr eating newthemes #
Sele ct©. #
Sele ctTHE MES. #
Sele ct0081 CreateThem e.
The settings whichar esa ve din theth eme
ar esho wn. #
Select Continue0048. #
Select AudioandNavigation (Navigation )and
st or eth eactiv ese ttings intheth eme. #
Select Continue0048. #
Select anent ryscr een. #
Select Continue 0048. #
Select animag e. #
Enterthenames intoth eent ryfield and con‐
fi rm with0076. #
Sele ctSav e. Sy
stem settings Ov
ervie wof thesy stem settings menu In
thesy stem settings menu, youcan makese t‐
tin gs inthefo llo wing menusand control ele‐
men ts:
R Disp lay
- Styles
- Instrument lighting
- Displa ybr ightn ess 252
MBUX multimedia system

-
Edg elighti ng
- Day/nig htdesign
R Contr oleleme nts
- Keyboar dlan guag eand handwr itin g re c‐
ogni tion
- Sensi tivityof theto uc hpad
- Sen sitivit yof theTo uc hCon trols
R Voice Cont rolSy stem
R Sound
- Entertainm ent
- Navig ation andtraf fic annou ncements
- Telephon e
- Voice amplif icat ion tothere ar com part‐
men t
R Con nectivity
- Wi-Fi, Bluetoo th®
,NFC
R MBUX Remo teCon trol
- Author izing anddeaut horizing devices
R Time &dat e
R Langu age R
Units fordis tance
R Softwareup dates
R Dat aimpor t/expo rt
R PIN protect ion
R System Reset Inf
ormat iononimpor tant system updates Im
por tant system updat esma ybe neces saryfo r
th esecur ityofyour mult imed iasystem's data.
Ins tallth ese updat es,orelse thesecur ityofyour
mult imed iasystem cann otbe ensur ed.
A sy stem updat econ sistsof thre esteps:
R Downloading orcop ying ofthedat are qu ired
fo rins tallation
R Installation ofthedo wnloaded system updat e
R Activati on ofthedo wnloaded system updat e
by restar tin gth esy stem
% Ifaut omatic softwareupdat esareactiv ated,
th esy stem updat eswill bedownloaded auto‐
maticall y. The
multimedia system prov ides amess age
when asy stem updat eis available.
Yo uha ve thefo llo wing selectionoption s:
R Accept andInstall
The system updat ewill bedownloaded inthe
bac kground .
R Infor mat ion
In fo rm atio nabout thepending system
updat eis displa yed.
R Later
The system updat ecan bedownloaded man‐
uall yat alat er time.
Deep system updates
Dee psy stem updat esaccess vehicle orsystem
se ttings andcanther efor eonl ybe car ried out
when theve hicle isstatio naryand theignition is
switc hedoff.
If th edo wnload ofadeep system updat eis com‐
ple tedand thedo wnloaded system updat eis
re ady forins tallation ,yo uwill beinformed ofthis
af te rth ene xt ignition cycle, forex am ple. MBU
Xmult imed iasystem 253

%
Park theve hicle safely inasuit able location
bef orest ar tin gth eins tallation .
Re quiremen tsforth eins tallation :
R The ignit ionisswitc hedoff.
R Notesand warnings have been read and
acc epted.
R The elect ric pa rking brak eis applied.
If all requ iremen tshave been fulfilled, thedo wn‐
loaded system updat eis ins talled. Themultim e‐
dia system cann otbe oper ated while thedo wn‐
loaded system updat eis being installed and
ve hicle functionsarere strict ed.
If er ro rs should occurduring theins tallation ,th e
multime diasystem automaticall yatt em ptsto
re stor eth epr ev ious version. Ifre stor ation ofthe
pr ev ious version isno tpossible ,a symbol
appear son themedia display.Con sult aqu ali‐
fi ed specialis two rkshop toresolv eth epr oblem. Se
tting upaWi -Fiho tspo t Re
quirement s:
R Tosetup theWi -Fico nne ctio nof themu l‐
tim edia system withex tern al ho tspo ts:
th er eis no comm unication moduleinstalled.
R The device tobe con nectedsuppor tsat leas t
one ofthetypes ofcon nect iondescr ibed.
Multimedia system:
4 © 5
Set ting s5
System
5 Wi-Fi &Bluetoot h
Ac tiv atin g/deac tivatin gWi -Fi #
Sele ctWi-Fi .
Co nne ctin gth emu ltim edia system withan
ex tern al ho tspo tusin gWi -Fi
The type ofconnection established mustbe
select edon themultimedia system and onthe
de vice tobe con nected.
% The connection procedur ema ydif fer
dependin gon thede vice. Followtheins truc‐
tion sth at aresho wninthedispla y.Fu rther
inf ormation canbefound inthemanuf actur‐
er's oper ating instruction s. #
Select Internet Setting s. #
Select Connec tvia Wi-Fi. #
Select AddHotspot.
Connecting usingasecur itykey #
Select theop tion s0048 ofthedesir edWi-Fi
ne twork. #
Select Connect UsingSecu rityKey. #
Have thesecur itykeydisp laye don thede vice
to be con nected(see themanuf acturer's
oper ating instruction s). #
Enterth is secur itykeyon themultimedia sys‐
te m. #
Conf irm theent rywit h¡.
Connecti ngusing aWPS PIN #
Sele cttheop tion s0048 ofthedesir edWi-Fi
ne twork. #
Select Connect viaWPS PINInpu t.
The multime diasy stem gener ates an eight-
di gitPIN . #
Enterthis PIN onthede vice tobe con nected. #
Conf irm theent ry. 25
4
MBUX multimedia system