2021 FORD TRANSIT Owners Manual

Possible Cause and Resolution
Symptom
I cannot see the Wi-Fi
hotspot name when I search
for Wi-Fi networks on my
cell phone or other device. –
System limitation.
•Make sure Wi-Fi hotspot visibility is on.
• The system does not provide a Wi-Fi hotspot at
this time.
– Weak network signal.
•Move your vehicle closer to the Wi-Fi hotspot or to
a place where the network signal is not obstructed.
– Wi-Fi hotspot in high demand or has a slow Internet
connection.
•Use a more reliable Wi-Fi hotspot.
Software downloads take
too long.
–No software update available.
– Wi-Fi network requires a subscription or acceptance
of terms and conditions.
•Test the connection using another device. If the
network requires a subscription or acceptance of
terms and conditions, contact the network service
provider.
The system seems to
connect to a Wi-Fi network
and the signal strength is
excellent but the software
does not update.
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Connected Vehicle

CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in your
vehicle and allow devices to connect to it
for access to the Internet.
1. Select Settings.
2. Select
FordPass Connect.
3. Select
Vehicle Hotspot.
Note: The vehicle hotspot default setting
is on.
4. Select
Settings.
5. Select
Edit.
6. Select
Wi-Fi Visibility.
Note: The Wi-Fi Visibility default setting is
on.
Finding the Wi-Fi Hotspot Name
and Password
1. Select
Settings.
2. Select
FordPass Connect.
3. Select
Vehicle Hotspot.
4. Select
Settings.
Note: The SSID is the hotspot name.
5. Select
View Password.
Connecting a Device to the Wi-Fi
Hotspot
1. On your device, turn on Wi-Fi and select
the hotspot from the list of available
Wi-Fi networks.
2. When prompted, enter the password.
Purchasing a Data Plan
1. Connect a device to the hotspot.
Note: The vehicle network carrier ’s portal
opens on your device.
2. If the portal does not open on your device, open a website and it redirects
to the vehicle network carrier ’s portal. Note:
Secure websites do not redirect.
Note: If you have an active plan, the system
does not redirect to the vehicle network
carrier ’s portal when you connect a device.
Visit the vehicle network carrier ’s website
to purchase more data.
Note: If data usage information is available
in the vehicle hotspot menu, it is
approximate.
Note: If you carry out a master reset, the
system does not remove your vehicle from
your vehicle network carrier ’s account. To
remove your vehicle from the account,
contact your vehicle network carrier.
Note: The vehicle network carrier provides
Vehicle Hotspot services, subject to your
vehicle network carrier agreement, coverage
and availability.
CHANGING THE VEHICLE WI-
FI HOTSPOT NAME OR
PASSWORD
1. Select
Settings.
2. Select
FordPass Connect.
3. Select
Vehicle Hotspot.
4. Select
Settings.
5. Select
Edit.
6. Select
Change SSID Name.
7. Enter your required SSID.
8. Select
Done.
9. Select
Change Password .
10. Enter your required password.
11. Select
Done.
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Vehicle Wi-Fi Hotspot

GENERAL INFORMATION
Radio Frequencies and Reception
Factors
AM and FM frequencies are established by
the Federal Communications Commission
(FCC) and the Canadian Radio and
Telecommunications Commission (CRTC).
Those frequencies are:
•
AM: 530-1710 kHz
• FM: 87.9-107.9 MHz
Note: Listening to loud audio for long
periods of time could damage your hearing. Radio Reception Factors
The further you travel from an AM or FM station, the
weaker the signal and the weaker the reception.
Distance and strength
Hills, mountains, tall buildings, bridges, tunnels, freeway
overpasses, parking garages, dense tree foliage and
thunderstorms can interfere with the reception.
Terrain
When you pass a ground-based broadcast repeating
tower, a stronger signal may overtake a weaker one and
result in the audio system muting.
Station overload
AUDIO UNIT - VEHICLES
WITHOUT: SYNC
Switching the Audio Unit On and
Off Adjusting the Volume
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Selecting the Radio
Press the button to select radio
mode.
Press the button again to display
the available radio sources. Repeatedly
press the button to scroll through the
available radio sources.
Changing Radio Stations Rotate the control to change radio
stations.
Note:
You can change the radio frequency
by using the seek buttons.
Note: You can recall radio stations using
the numeric preset buttons.
Selecting Media Press the button to select media
mode.
Press the button again to display
the available media sources. Repeatedly
press the button to scroll through the
available media sources. Scrolling Through the Menu
Options
Selecting a Menu Option
Returning to the Previous Screen
Seek Up and Next Track Button
Select to skip to the next track.
Press and hold the button to fast
forward through the track.
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Seek Down and Previous Track
Button
Select to return to the beginning
of a track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Pausing or Playing Media In media mode, press the button
to pause playback. Press the
button again to resume
playback.
In radio mode, press the button to mute
the radio. Press the button again to
unmute.
Switching the Screen On and Off System Settings
Sound Settings
Press the button to adjust the
sound settings. You can optimize
the sound for different seating
positions.
You can also activate and set the
sensitivity of the speed compensated
volume.
Using a Cell Phone You can make a call from a
recent call list, contact list or dial
a number. AUDIO UNIT - VEHICLES WITH:
SYNC 3
Switching the Audio Unit On and
Off
Adjusting the Volume
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Audio System E142607 E248939

Changing Radio Stations
Manual Tuning
Note:
You can change radio stations using
the seek buttons.
Note: You can recall radio stations using
the preset buttons on the touchscreen.
Next Track Button Select to skip to the next track.
Press and hold the button to fast
forward through the track.
Previous Track Button Select to return to the beginning
of a track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Pausing or Playing Media Select to play a track. Press the
button again to pause the track. In radio mode, press the button to mute
the radio. Press the button again to
unmute.
Switching the Screen On and Off
Sound Settings
Press the button to adjust the
sound settings. You can optimize
the sound for different seating
positions.
You can also activate and set the
sensitivity of the speed compensated
volume.
AM/FM RADIO - VEHICLES
WITHOUT: SYNC
Selecting a Radio Source 1. Press the button to display the
available radio sources.
2. Repeatedly press the button to scroll to the desired radio source.
3. Press the OK button.
Station Presets
To store a radio station, press and hold one
of the numeric preset buttons.
Note: Six presets can be stored for each
radio source.
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Manually Changing Radio Stations
Rotate the control to change radio
stations.
Note:
You can change the radio frequency
by using the seek buttons.
Automatically Changing Radio
Stations Press to seek the next station up
the frequency band.
Press and hold to quickly seek
up the frequency band. Press to seek the next station
down the frequency band.
Press and hold to quickly seek
down the frequency band.
Selecting a Station from the List
Press the OK button to view available
stations. AUDIO UNIT CLOCK AND DATE
DISPLAYS - VEHICLES
WITHOUT: SYNC
Adjusting the Clock Press the button.
Select the clock and follow the instructions
on the screen.
CONNECTING A BLUETOOTH®
DEVICE - VEHICLES WITHOUT:
SYNC
Pairing a Device Press the button.
Select Bluetooth and follow the
instructions on the screen.
Note: When pairing a new device, you can
choose to download contacts, set this as
the primary device.
STREAMING BLUETOOTH
AUDIO - VEHICLES WITHOUT:
SYNC
Selecting a
Bluetooth® Source 1. Press the button to display the menu.
2. Repeatedly press the button to scroll
to the
Bluetooth® device.
3. Press the
OK button. Press the button to play the
track. Press the button again to
pause the track.
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Press the button to skip to the
next track.
Press and hold the button to fast
forward through the track. Press the button once to return
to the beginning of the track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Note: Not all functions are supported by all
phones.
PLAYING MEDIA FROM A USB
DEVICE - VEHICLES WITHOUT:
SYNC
Supported Audio File Formats
You can play audio file formats including
MP3, WMA, WAV, M4A, M4B, AAC, and
FLAC.
Note: The NTFS file system is not
supported.
Selecting the USB Device Press the button to display the
menu.
Repeatedly press the button to scroll to
your USB device.
Press the OK button.
Playing from the USB Device Press the button to play a track.
Press the button again to pause
the track.
Press the button to skip to the
next track.
Press and hold the button to fast
forward through the track. Press the button once to return
to the beginning of a track.
Repeatedly press the button to
return to previous tracks.
Press and hold the button to fast rewind.
Sorting by Categories
You can also sort and play music by
specific categories, for example artist or
album.
Press the
OK button to view the available
categories.
USB PORT WARNING: Driving while distracted
can result in loss of vehicle control, crash
and injury. We strongly recommend that
you use extreme caution when using any
device that may take your focus off the
road. Your primary responsibility is the
safe operation of your vehicle. We
recommend against the use of any
hand-held device while driving and
encourage the use of voice-operated
systems when possible. Make sure you
are aware of all applicable local laws
that may affect the use of electronic
devices while driving.
USB Ports could be in the following
locations:
• In the instrument panel storage bin.
• On the instrument panel below the
climate controls.
The USB port allows you to plug in media
playing devices, memory sticks and charge
devices.
See General Information (page
383).
The audio extension cable must be long
enough to allow the device to be safely
stored when your vehicle is moving.
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2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Audio System E100027