2021 FORD TRANSIT maintenance

Introduction
About This Manual
..........................................9
Symbols Glossary ............................................
9
Special Notices ................................................
11
Data Privacy
Data Privacy .....................................................
14
Service Data .....................................................
15
Event Data ........................................................
15
Settings Data ...................................................
16
Connected Vehicle Data - Vehicles With: Modem ...........................................................
16
Mobile Device Data - Vehicles With: SYNC 3 ............................................................
17
Emergency Call System Data ....................
17
Environment
Protecting the Environment .......................
18
Child Safety
General Information ......................................
19
Installing Child Restraints ...........................
21
Booster Seats ..................................................
37
Child Restraint Positioning ........................
39
Child Safety Locks .........................................
41
Seatbelts
Principle of Operation .................................
43
Fastening the Seatbelts .............................
44
Seatbelt Height Adjustment ....................
46
Seatbelt Warning Lamp and Indicator Chime ............................................................
46
Seatbelt Reminder ........................................
47
Child Restraint and Seatbelt Maintenance ...............................................
49
Seatbelt Extensions .....................................
49
Supplementary Restraints System
Principle of Operation .................................
50Driver and Passenger Airbags
....................
51
Side Airbags .....................................................
57
Safety Canopy ™...........................................
58
Crash Sensors and Airbag Indicator ......
59
Airbag Disposal .............................................
60
911 Assist
What Is 911 Assist ...........................................
61
How Does 911 Assist Work ..........................
61
Emergency Call Requirements .................
61
Emergency Call Limitations ......................
62
Keys and Remote Controls
Principle of Operation .................................
63
General Information on Radio Frequencies .................................................
63
Remote Control - Vehicles Without: Passive Anti-Theft System (PATS)
........................................................................\
..
64
Remote Control - Vehicles With: Passive Anti-Theft System (PATS) ....................
65
Remote Control - Vehicles With: Power Sliding Door .................................................
67
Replacing a Lost Key or Remote Control ........................................................................\
..
69
MyKey ™
Principle of Operation .................................
70
MyKey Settings ..............................................
70
Creating a MyKey ............................................
71
Programming a MyKey .................................
71
Clearing All MyKeys .......................................
73
Checking MyKey System Status ..............
74
Using MyKey With Remote Start Systems ........................................................
75
MyKey – Troubleshooting ...........................
75
Doors and Locks
Locking and Unlocking ................................
76
1
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Table of Contents

Cruise Control
Principle of Operation
...............................198
Using Cruise Control ..................................
198
Using Adaptive Cruise Control ...............
199
Driving Aids
Speed Limiter ..............................................
206
Driver Alert .....................................................
207
Lane Keeping System ...............................
208
Blind Spot Information System ..............
212
Cross Traffic Alert ........................................
216
Eco .....................................................................
219
Steering ..........................................................
220
Pre-Collision Assist .....................................
221
Front View Camera ....................................
225
Drive Control .................................................
226
Load Carrying
Roof Racks and Load Carriers - Bus .....
228
Roof Racks and Load Carriers - Van ........................................................................\
228
Load Retaining Fixtures ............................
228
Load Limit ......................................................
229
Towing
Towing a Trailer ...........................................
234
Recommended Towing Weights - Chassis Cab/Crew Van/Cutaway/Van
........................................................................\
235
Recommended Towing Weights - M2 Bus ................................................................
237
Essential Towing Checks .........................
239
Towing the Vehicle on Four Wheels .....
245
Driving Hints
Reduced Engine Performance ...............
246
Economical Driving ....................................
246
Cold Weather Precautions ......................
246
Breaking-In ....................................................
247
Driving Through Water ..............................
247Floor Mats
......................................................
247
Roadside Emergencies
Roadside Assistance .................................
249
Hazard Flashers ..........................................
250
Emergency Exit - M2 Bus .........................
250
Fuel Shutoff ..................................................
250
Jump Starting the Vehicle ........................
251
Transporting the Vehicle ..........................
253
Towing Points ...............................................
254
Crash and Breakdown Information
Post-Crash Alert System .........................
255
Customer Assistance
Ford Credit ....................................................
256
Getting the Services You Need ..............
256
In California (U.S. Only) ............................
257
The Better Business Bureau (BBB) Auto Line Program (U.S. Only) ....................
258
Utilizing the Mediation/Arbitration Program (Canada Only) ......................
259
Getting Assistance Outside the U.S. and Canada .......................................................
259
Ordering Additional Owner's Literature ........................................................................\
.
261
Reporting Safety Defects (U.S. Only) ........................................................................\
.
261
Reporting Safety Defects (Canada Only) ........................................................................\
262
Fuses
Fuse Box Locations ....................................
263
Fuse Specification Chart .........................
264
Changing a Fuse ..........................................
276
Maintenance
General Information ..................................
278
Opening and Closing the Hood .............
278
5
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Table of Contents

Connected Vehicle – Troubleshooting -
Vehicles With: SYNC/SYNC 3 ............373
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot ..........
375
Changing the Vehicle Wi-Fi Hotspot Name or Password .................................
375
Audio System
General Information ..................................
376
Audio Unit - Vehicles Without: SYNC ........................................................................\
376
Audio Unit - Vehicles With: SYNC 3 ......
378
AM/FM Radio - Vehicles Without: SYNC ........................................................................\
379
Audio Unit Clock and Date Displays - Vehicles Without: SYNC ......................
380
Connecting a Bluetooth® Device - Vehicles Without: SYNC ......................
380
Streaming Bluetooth Audio - Vehicles Without: SYNC ........................................
380
Playing Media From a USB Device - Vehicles Without: SYNC .......................
381
USB Port .........................................................
381
Using Voice Recognition ..........................
382
SYNC™
General Information ..................................
383
Using Voice Recognition ..........................
384
Using SYNC™ With Your Phone ..........
386
SYNC™ Applications and Services ......
387
Using SYNC™ With Your Media Player .......................................................................
390
SYNC™ Troubleshooting .........................
391
SYNC™ 3
General Information .................................
400
Using Voice Recognition ..........................
402
Entertainment .............................................
408
Phone ..............................................................
418
Navigation ......................................................
419
Apps ................................................................
425 Settings
...........................................................
427
SYNC™ 3 Troubleshooting .....................
429
Accessories
Accessories ...................................................
442
Auxiliary Switches ......................................
443
Ford Protect
Ford Protect .................................................
444
Scheduled Maintenance
General Maintenance Information ......
446
Normal Scheduled Maintenance .........
449
Special Operating Conditions Scheduled Maintenance .............................................
451
Customer Information
Type Approvals ...........................................
454
California Proposition 65 - United States of America ................................................
458
Perchlorate ...................................................
459
Replacement Parts Recommendation .......................................................................
459
Mobile Communications Equipment .......................................................................
460
Export Unique Options ............................
460
Appendices
Electromagnetic Compatibility ..............
461
End User License Agreement ................
464
Declaration of Conformity ......................
489
7
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Table of Contents

WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this manual was
correct at the time of publication, but as
technology rapidly changes, we
recommend that you visit the local Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example fuel level,
tire pressure and battery charge level.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status. •
Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
For additional information about our
privacy policy, refer to the local Ford
website.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services equipped with
your vehicle or to which you subscribe. We
take no responsibility for services that third
parties provide.
14
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Data Privacy

•
This will switch the feature off for that
seating position if it is currently on.
• This will switch the feature on for that
seating position if it is currently off.
CHILD RESTRAINT AND
SEATBELT MAINTENANCE
Inspect the vehicle seatbelts and child
safety seat systems periodically to make
sure they work properly and are not
damaged. Inspect the vehicle and child
restraint seatbelts to make sure there are
no nicks, tears or cuts. Replace if
necessary. All vehicle seatbelt assemblies,
including retractors, buckles, front seatbelt
buckle assemblies, buckle support
assemblies (slide bar-if equipped),
shoulder belt height adjusters (if
equipped), shoulder belt guide on seat
backrest (if equipped), child safety seat
LATCH and tether anchors, and attaching
hardware, should be inspected after a
crash. Read the child restraint
manufacturer's instructions for additional
inspection and maintenance information
specific to the child restraint.
We recommend that all seatbelt
assemblies in use in vehicles involved in a
crash be replaced. However, if the crash
was minor and an authorized dealer finds
that the belts do not show damage and
continue to operate properly, they do not
need to be replaced. Seatbelt assemblies
not in use during a crash should also be
inspected and replaced if either damage
or improper operation is noted.
Properly care for seatbelts. SEATBELT EXTENSIONS WARNING: Persons who fit into
the vehicle's seatbelt should not use an
extension. Unnecessary use could result
in serious personal injury in the event of
a crash. WARNING:
Only use extensions
provided free of charge by our dealers.
The dealer will provide an extension
designed specifically for this vehicle,
model year and seating position. The use
of an extension intended for another
vehicle, model year or seating position
may not offer you the full protection of
your vehicle's seatbelt restraint system. WARNING:
Never use seatbelt
extensions to install child restraints. WARNING:
Do not use a seatbelt
extension with an inflatable seatbelt. WARNING:
Do not use extensions
to change the way the seatbelt fits
across the torso, over the lap or to make
the seatbelt buckle easier to reach.
If, because of body size or driving position,
it is not possible to properly fasten the
seatbelt over your lap and shoulder, an
extension that is compatible with the
seatbelts is available free of charge from
our dealers. Only use our seatbelt
extensions made by the original equipment
seatbelt manufacturer with our seatbelts.
Ask your authorized dealer if your extension
is compatible with your vehicle restraint
system.
49
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Seatbelts

While the system is designed to help
reduce serious injuries, contact with a
deploying airbag may also cause abrasions
or swelling. Temporary hearing loss is also
a possibility as a result of the noise
associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
DRIVER AND PASSENGER
AIRBAGS
WARNING: Keep the areas in front
of the airbags free from obstruction. Do
not affix anything to or over the airbag
covers. Objects could become projectiles
during airbag deployment. Failure to
follow this instruction could result in
personal injury or death. WARNING:
Do not place your arms
on the airbag cover or through the
steering wheel. Failure to follow this
instruction could result in personal injury. WARNING:
Do not place a
rearward facing child restraint in front of
an active airbag. Failure to follow this
instruction could result in personal injury
or death. The driver and front passenger airbags will
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
•
Driver and passenger airbag modules.
• Crash sensors and monitoring system
with readiness indicator. See
Crash
Sensors and Airbag Indicator (page
59
). Passenger Airbag On and Off
Switch
(If Equipped)
WARNING:
Even with advanced
restraints systems, properly restrain
children 12 and under in a rear seating
position. Failure to follow this could
seriously increase the risk of injury or
death. WARNING:
The front passenger
airbag is not designed to offer protection
to an occupant in the center seating
position.
51
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Supplementary Restraints SystemE151127 E67017

The system consists of the following:
•
Safety Canopy curtain airbags above
the trim panels over the front and rear
side windows identified by a label or
wording on the headliner or roof-pillar
trim.
• A flexible headliner which opens above
the side doors to allow air curtain
deployment · Crash sensors and monitoring
system with a readiness
indicator. See Crash Sensors
and Airbag Indicator (page 59).
Properly restrain children 12 years old and
under in the rear seats. The Safety Canopy
will not interfere with children restrained
using a properly installed child or booster
seat because it is designed to inflate
downward from the headliner above the
doors along the side window opening.
The design and development of the Safety
Canopy included recommended testing
procedures that were developed by a
group of automotive safety experts known
as the Side Airbag Technical Working
Group. These recommended testing
procedures help reduce the risk of injuries
related to the deployment of side airbags
(including the Safety Canopy).
CRASH SENSORS AND
AIRBAG INDICATOR WARNING:
Modifying or adding
equipment to the front end of your
vehicle (including hood, bumper system,
frame, front end body structure, tow
hooks and hood pins) may affect the
performance of the airbag system,
increasing the risk of injury. Do not
modify or add equipment to the front
end of your vehicle. Your vehicle has a collection of crash and
occupant sensors which provide
information to the restraints control
module which deploys (activates) the
front safety belt pretensioners, driver
airbag, passenger airbag, seat mounted
side airbags, and the Safety Canopy®.
Based on the type of crash (frontal impact,
side impact or rollover), the restraints
control module will deploy the appropriate
safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbags is not required.
A difficulty with the system is indicated by
one or more of the following:
The readiness light will not
illuminate immediately after the
ignition is turned on.
• The readiness light will either flash or
stay lit.
• A series of five beeps will be heard. The
tone pattern will repeat periodically
until the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced at an authorized
dealer immediately. Unless serviced, the
system may not function properly in the
event of a crash.
59
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Supplementary Restraints SystemE67017 E67017

Settings
Menu Item
Information
Display
Driver Assistance
Vehicle Settings
Vehicle Maintenance
MyKey TRIP COMPUTER
You can reset the trip computer and
personalize it using the information display.
See Information Displays (page 115).
Resetting the Trip Computer
Navigate to the following main menu item. Action
Menu Item
Press and hold the
OK button until the system reset
confirmation appears.
Trip 1
Press and hold the
OK button until the system reset
confirmation appears.
Trip 2
Alternatively you can reset individual trip
values. Action
Menu Item
Press the menu button.
Trip 1
Press the menu button.
Trip 2
Press the
OK button.
Reset Individual Values
Press and hold the
OK button until the system reset
confirmation appears.
Reset Trip Odometer
Press and hold the
OK button until the system reset
confirmation appears.
Reset Trip Timer
Press and hold the
OK button until the system reset
confirmation appears.
Reset Average Fuel
Press and hold the
OK button until the system reset
confirmation appears.
Reset Average Speed
117
2021 Transit (TTH) Canada/United States of America, MK3J 19A321 AA enUSA, Edition date: 202010, Second-Printing Information Displays