2021 FORD MUSTANG MACH-E battery

REVERSE BRAKING ASSIST –
FREQUENTLY ASKED QUESTIONS
Why is reverse braking assist unavailable?
•
Make sure that all doors, liftgate and
hood are closed. Drive the vehicle on a
straight road for a short period. If the
message remains, contact an
authorized dealer.
• Make sure the cross traffic alert system
is on. See Switching Cross Traffic
Alert On and Off (page 254).
• Make sure the rear parking aid system
is on.
See What is the Rear Parking
Aid (page 208).
• Make sure traction control is on. See
Traction Control
(page 199).
• The vehicle has sustained a rear end
impact. Contact an authorized dealer
to have the sensors checked for proper
coverage and operation.
• An ABS, traction control or stability
control event may have occurred.
Reverse braking assist resumes
operation when the event is complete.
• Make sure the rear view camera and
360 degree camera are not dirty or
obstructed. If dirty, clean the camera.
If the message still appears after
cleaning the camera, wait a short time
and the message should clear. If the
message does not clear, contact an
authorized dealer.
• Make sure there are no blocked or
faulted sensors.
See Switching Cross
Traffic Alert On and Off (page 254).
• You recently had your vehicle serviced,
or the battery disconnected. Drive your
vehicle a short distance to resume
system operation.
• Reverse braking assist does not
function when you connect a trailer.
Operation resumes when you
disconnect the trailer. Note:
If the answers to why the system is
unavailable do not assist in returning reverse
braking assist to available, have the system
checked as soon as possible.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Reverse Braking Assist

ELECTRIC POWER STEERING
ELECTRIC POWER STEERING
PRECAUTIONS
WARNING: The electric power
steering system has diagnostic checks
that continuously monitor the system. If
a fault is detected, a message displays
in the information display. Stop your
vehicle as soon as it is safe to do so.
Switch the vehicle off. After at least 10
seconds, switch the vehicle on and
watch the information display for a
steering system warning message. If a
steering system warning message
returns, have the system checked as
soon as possible. WARNING:
If the system detects
an error, you may not feel a difference in
the steering, however a serious condition
may exist. Have your vehicle checked as
soon as possible. Failure to do so may
result in loss of steering control.
Adapt your speed and driving behavior
according to reduced steering assist.
Extreme continuous steering may increase
the effort to steer. This occurs to prevent
internal overheating and damage to the
steering system. If this occurs, you will not
lose the ability to steer your vehicle
manually nor will it cause damage to the
system. Normal steering and driving allows
the system to cool down and steering
assist returns to normal. Note:
There is no fluid reservoir to check or
fill.
ELECTRIC POWER STEERING
ADAPTIVE STEERING
Adaptive Learning
(If Equipped)
Adaptive learning helps correct road
irregularities and improves overall handling
and steering. It communicates with the
brake system to help operate advanced
stability control and crash avoidance
systems.
Note: When the battery is disconnected or
a new battery is installed, you must drive
your vehicle a short distance before the
system relearns the strategy and reactivates
all systems.
Steering Tips
If the steering wanders or pulls, check for:
• An improperly inflated tire.
• Uneven tire wear.
• Loose or worn suspension
components.
• Improper vehicle alignment.
Note: A high crown in the road or high
crosswinds could also make the steering
wander or pull.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Steering

Why does active park assist not offer
a parking space?
There is not enough room in the
parking space for your vehicle to safely
park.
Why does active park assist not offer
a parking space? There is not enough space for the
parking maneuver on the opposite side
of the parking space.
Why does active park assist not offer
a parking space? The parking space is more than 5 ft
(1.5 m) or less than 2 ft (0.5 m) away
from your vehicle.
Why does active park assist not offer
a parking space? Your vehicle's speed is greater than
22 mph (35 km/h) for parallel parking
or greater than
19 mph (30 km/h) for
perpendicular parking.
Why does active park assist not offer
a parking space? You recently disconnected or replaced
the battery. After you reconnect the
battery you must drive your vehicle on
a straight road for a short period of
time.
Why does active park assist not
correctly position the vehicle into a
parking space? An irregular curb along the parking
space prevents the system from
correctly aligning your vehicle.
Why does active park assist not
correctly position the vehicle into a
parking space? Vehicles or objects bordering the
space could not be correctly parked. Why does active park assist not
correctly position the vehicle into a
parking space?
Your vehicle stopped too far past the
parking space.
Why does active park assist not
correctly position the vehicle into a
parking space? The tires are not correctly installed or
maintained. For example, using a spare
tire, not inflated correctly, improper
size, or of different sizes.
Why does active park assist not
correctly position the vehicle into a
parking space? A repair or alteration changed the
detection capabilities.
Why does active park assist not
correctly position the vehicle into a
parking space? A parked vehicle has a high
attachment. For example, a salt
sprayer, snowplow or moving truck
bed.
Why does active park assist not
correctly position the vehicle into a
parking space? The parking space length, or position
of parked objects, changes after your
vehicle passes the space.
Why does active park assist not
correctly position the vehicle into a
parking space? The temperature around your vehicle
quickly changes. For example, driving
from a heated garage into a cold
outside temperature, or after leaving
a car wash.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Active Park Assist
(If Equipped)

WHAT IS DRIVE MODE
CONTROL
Your vehicle has various drive modes that
you can select for different driving
conditions. Depending on the drive mode
that you select, the system adjusts various
vehicle settings, for example steering,
instrument cluster graphics, ambient
lighting, interior sound, handling and
powertrain response.
SELECTING A DRIVE MODE
1. Access the vehicle drawer on the
touchscreen.
2. Press CONTROLS.
3. Press
Drive Modes.
4. Press
Engage, Unbridled or Whisper.
Note: Drive mode changes may not be
available when your vehicle is off.
DRIVE MODES
ENGAGE - GT, VEHICLES WITH:
ACTIVE DAMPERS
For everyday driving. This mode is the
perfect balance of excitement, comfort
and convenience. Steering and active
damping are tuned for normal driving. The
interior lights and cluster graphics are set
to soft blue and the battery state of charge
gauge displays.
ENGAGE - VEHICLES WITHOUT:
ACTIVE DAMPERS
For everyday driving. This mode is the
perfect balance of excitement, comfort
and convenience. The interior lights and
cluster graphics are set to soft blue and
the battery state of charge gauge displays. UNBRIDLED - GT, VEHICLES WITH:
ACTIVE DAMPERS
Unbridled mode is for sporty driving with
improved performance handling and
response. This mode increases
acceleration response and provides a
strong deceleration rate when you lift off
the accelerator pedal. Unbridled mode
makes your vehicle accelerate faster and
provides sportier steering feel. Steering and
active damping are tuned for performance.
The interior sound increases and the
ambient lights and cluster graphics are set
to orange with a graphic related to your
acceleration and steering inputs.
Unbridled Extend
This feature adjusts unbridled mode to
provide high-performance driving and is
for track and closed course use only. When
activated, this mode provides balanced
power output for lap time consistency. The
accelerator pedal is calibrated for
improved propulsion control. The system
provides more performance orientated
traction and stability control. In this mode,
traction and stability control intervention
is reduced and tuned specifically for track
usage only. The interior sound increases
and the ambient lights and cluster graphics
are set to orange with a graphic related to
your acceleration and steering inputs.
To use this feature, you must be in
unbridled mode with the unbridled extend
slider selected with the battery at
operating temperature. When using this
mode, one pedal drive is not available and
other driver assistance features are
disabled.
Note:
This feature may not be available in
temperatures below
32°F (0°C), or 59°F
(15°C) for the battery.
Note: If the feature is not available, charge
your vehicle until the battery has sufficient
charge, and temperature conditions are met.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Drive Mode Control

ELECTRIC VEHICLE
MAXIMIZING YOUR DRIVING
RANGE
Driving in Cold Weather
Keep your vehicle charged before heading
out into cold weather.
Use the heated seats and steering wheel
for comfort along with moderate cabin
temperature and fan settings to reduce
energy needed for climate control.
Preconditioning Your Vehicle
You can precondition your vehicle by using
departure and comfort settings to warm
or cool your cabin and the high voltage
battery when your vehicle is plugged in. By
using energy from your charging source
prior to your departure, battery
temperature can be managed for best
driving performance and less energy will
be needed for heating or cooling of the
cabin at the start of your drive. This helps
maximize your driving range. See Setting
the Charging Schedule and Preferences
(page 174).
Note: You can also access departure and
comfort settings using the FordPass App.
Note: Lower cabin temperature settings on
the climate control system results in better
trip range.
Parking Your Vehicle
At temperatures just above the freezing
point and lower, plug your vehicle in when
not in use to maintain high voltage battery
performance.
When possible park your vehicle under a
covered area or in a garage. This will help
to moderate temperatures which affect
performance of the high voltage battery
and require energy to heat or cool the
cabin. Driving Style
Range is reduced when driving aggressively
or at consistently high speeds. Aggressive
driving for extended periods could also
result in reducing your battery
’s efficiency
and lifespan. Use the trip application on
your touchscreen to see your driving scores.
See
Trip Data (page 124).
DRIVING THROUGH SHALLOW
WATER WARNING:
Do not attempt to
cross a deep or flowing body of water.
Failure to follow this instruction could
result in the loss of control of your
vehicle, personal injury or death.
Note: Driving through standing water can
cause vehicle damage.
Before driving through standing water,
check the depth. Never drive through water
that is higher than the bottom of the front
rocker area of your vehicle. When driving through standing water, drive
very slowly and do not stop your vehicle.
Your brake performance and traction could
be limited. After driving through water and
as soon as it is safe to do so:
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Driving Hints E266447

ROADSIDE ASSISTANCE
Vehicles Sold in the United States:
Getting Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company
offers a complimentary roadside
assistance program. This program is
separate from the New Vehicle Limited
Warranty.
The service is available:
•
24 hours a day, seven days a week.
• For the coverage period supplied with
your vehicle.
Roadside Assistance covers:
• 12 V battery jump start.
• Lock-out assistance (key replacement
cost is the customer's responsibility).
• In the event your vehicle's high-voltage
battery does not have enough power
to move, as a Mach-E roadside
customer, you can choose where you
would like your vehicle towed (within
a 35 mi (56 km) radius):
• Nearest public charger.
• EV Certified Ford or Lincoln Dealer.
• Your home residence.
Vehicles Sold in the United States:
Using Roadside Assistance
Complete the roadside assistance
identification card and place it in your
wallet for quick reference. This card is in
the Owner's Manual kit.
United States vehicle customers who
require Roadside Assistance, call
1-800-241-3673. If you need to arrange roadside assistance
for yourself, Ford Motor Company
reimburses a reasonable amount for
towing to the nearest dealership within
35 mi (56 km)
. To obtain reimbursement
information, United States vehicle
customers call 1-800-241-3673.
Customers need to submit their original
receipts.
Vehicles Sold in Canada: Getting
Roadside Assistance
To fully assist you should you have a
vehicle concern, Ford Motor Company of
Canada, Limited offers a complimentary
roadside assistance program. This
program is eligible within Canada or the
continental United States.
The service is available 24 hours a day,
seven days a week.
This program is separate from the New
Vehicle Limited Warranty, but the coverage
is concurrent with the powertrain coverage
period of your vehicle. Canadian roadside
coverage and benefits may differ from the
U.S. coverage.
If you require more information, please call
us in Canada at 1-800-665-2006, or visit
our website at
www .f or d . c a .
SWITCHING THE HAZARD
FLASHERS ON AND OFF
The hazard flashers operate with the
power on or off. The battery loses charge
and may have insufficient power to restart
your vehicle. The hazard flasher button is on
the center console. Press the
button to turn on the hazard
flashers if your vehicle is creating a safety
hazard for other road users.
When you switch the hazard flashers on,
all front and rear direction indicators flash.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Crash and Breakdown Information

Press the button again to switch them off.
JUMP STARTING THE VEHICLE
JUMP STARTING PRECAUTIONS
WARNING: Connect batteries with
only the same nominal voltage. WARNING: Use only adequately
sized cables with insulated clamps.
Note: This procedure is only for the 12 volt
under hood battery.
Note: Your vehicle has a 12 volt battery that
is easily accessible under the hood. The 12
volt battery controls the switches and
contacts that engage the high voltage
battery. Do not jump start the high voltage
battery using a standard 12 volt battery. Tow
your vehicle to an authorized dealer if the
high voltage battery does not accept a
regular charge.
Note: Do not attempt to push start your
vehicle. You could cause transmission
damage.
Note: Do not disconnect the 12 volt battery
from your vehicle electrical system. PREPARING THE VEHICLE
Opening the Front Luggage
Compartment With No Vehicle
Power
If the doors are unlocked when your vehicle
loses power, you can still open the door by
pressing the touchpad on the door window
trim twice within three seconds. See
Opening and Closing the Doors
(page
77). With the door open, use the release
handle to open the front luggage
compartment. See Opening and Closing
the Front Luggage Compartment (page
275
).
Note: You can open an unlocked door a
limited number of times for approximately
72 hours after the 12 volt battery power
depletes.
If the doors are locked when your vehicle
loses power, follow the steps below:
1. Use an external power supply such as a 12 volt jump box. 2. Remove the cover at the front of your
vehicle below the headlight. Press
firmly on the top right of the covers
edge, then pull the raised section on
the bottom left toward you.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Crash and Breakdown InformationE323341

1.
Connect the positive (+) jumper cable
to the positive (+) jump point of the
discharged battery vehicle.
2. Connect the other end of the positive (+) jumper cable to the positive (+)
terminal of the booster vehicle battery.
3. Connect the negative (-) jumper cable
to the negative (-) terminal of the
booster vehicle battery. 4. Make the final connection of the
negative (-) jumper cable to the
negative (-) ground point of the
discharged battery vehicle. 5.
Unlock the driver door. See Unlocking
and Locking the Doors Using the
Remote Control (page 77).
JUMP STARTING THE VEHICLE
To Start Your Vehicle
1. Run the engine of the booster vehicle at a moderately high speed.
2. Move the transmission selector lever of the low charge vehicle to park (P).
3. Switch on the ready to drive mode. See
Starting the Vehicle
(page 155).
4. Run both vehicles for a minimum of three minutes before disconnecting the
cables.
Note: Do not switch the headlamps on
when disconnecting the cables. The peak
voltage could damage the bulbs.
Disconnect the cables in the reverse order.
POST-CRASH ALERT SYSTEM
WHAT IS THE POST-CRASH
ALERT SYSTEM
The system helps draw attention to your
vehicle in the event of a serious impact.
HOW DOES THE POST-CRASH
ALERT SYSTEM WORK
The system is designed to turn the hazard
flashers on and to intermittently sound the
horn in the event of a serious impact that
deploys an airbag or the seatbelt
pretensioners.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Crash and Breakdown InformationE338767 E338540