
Not currently charging.
Charging.
Waiting to charge based on
charge time settings.
Charging Locations Press the edit button to set
preferred charge times for a
specific charging location.
Your vehicle prioritizes charging based on
your preferred time settings. You can set
two preferred charging time windows for
weekdays and two for weekends. This
feature allows you to take advantage of
electric utility rate plans that offer lower
pricing during certain times of day. Contact
your utility company to see what plans are
available.
Note: Your vehicle will charge during your
preferred time windows. Charging outside
these windows only occurs when additional
charging time is needed to reach the
maximum charge level set for this location
by your next departure time.
Note: You can also access this feature
using the FordPass app.
Departure and Comfort Press the edit button for
departure and comfort settings. Setting departure times allows you to
control charging schedules and have the
vehicle cabin heated or cooled while
plugged in, so your vehicle is ready to drive
when you are. By setting a departure time,
your vehicle can use your charge time
settings to minimize your electricity costs
but still prioritize finishing charging before
your scheduled departure. The calendar
view allows you to program two departure
times per day for each day of the week.
Note:
Using energy from your charging
source while plugged in, requires less energy
from the high voltage battery for heating or
cooling at the start of your drive. This helps
maximize your driving range.
Note: You can also access this feature
using the FordPass app.
Additional information and settings are
displayed on the charge settings screen
once charging locations and departure and
comfort have been set up.
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3. Set preferred charging times for
weekday and/or weekend by pressing
and dragging along the 24 hour time
wheel. You can set up to two blocks of
time (charge windows). Press next
once you have your desired time
settings for weekday and weekend.
Note: Selecting all or none of the 24 hours
results in any time of day given equal priority
for charging.
4. The summary screen displays your settings for this location. Press save or
press the left arrow to go back and
change your settings. Whenever your
vehicle is at a saved charging location,
the charge settings screen displays the
location name, and the charging times
are based on your preferred time
settings for that location plus the next
departure time.
Note: Reaching your max charge level by
your next departure time is always the
priority. When charge times are set, charging
outside your preferred charging time
windows could be necessary in order to
finish by your next departure time. In this
case, the vehicle will typically begin charging
right away after plugging in.
Departure and Comfort Setup
Follow these steps to set departure times
and cabin comfort level. 1.
Press the edit button for departure and
comfort on the charge settings screen.
2. Select a time for each day of the week
you want your settings to apply. Select
the hour and minutes as well as your
desired comfort level. Your selected
days/times now display your departure
and comfort settings. Press Save to
apply your settings. The next departure
display on the charge settings screen
will update appropriately.
Note: Save your departure settings before
selecting additional days/times. The
process must be repeated in order to add
additional unique departure times and
comfort levels.
Note: Cabin conditioning comfort level may
vary depending on if you plug into a normal
household outlet or a higher power outlet
or charging station. The power available for
conditioning is limited to the charging
station power available. At low ambient
temperatures and low charge power, a
small amount of high voltage battery power
in addition to the charging power could be
used to heat the cabin.
Note: The departure and comfort settings
can also be accessed through the separate
vehicle settings departure and comfort
button. Press the edit button from this
screen to begin the settings process outlined
above.
USING FORDPASS AND
CHARGING
The FordPass App allows you to do the
following:
• Monitor and manage your vehicle's
charging, including charge schedules
and preferences.
• Locate a charger and activate a charger
on the FordPass Charging Network.
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•
Plan a trip and charging options along
your route.
• Check charging station plug availability.
• Initiate a charge session automatically
at Plug and Charge capable charge
stations.
• Control your Ford Connected Charge
Station remotely.
• Override charge preferences and
starting and stopping charging.
For more information, visit
www . o wner .f or d . c om .
CHARGING YOUR VEHICLE
HINTS
We recommend limiting the amount of DC
charges, and ending DC charges at 80%
state of charge as charging between 80
and 100% can incur high charging costs
due to the time to completion. Frequent
use of DC charging could result in reducing
your battery ’s efficiency and lifespan. This
is more pronounced on the standard range
battery pack versus the extended range
battery pack. In cold temperatures, you may notice that
DC charging takes longer when the
ambient temperature drops below 50°F
(10°C). Shutting off climate control or
reducing climate control temperature and
fan settings for the first 10 to 15 minutes of
DC charging will allow the battery to warm
up and improve the charging rate.
Note: When the temperature is below
freezing, fully turning off cabin heat for the
first 10 to 15 minutes of DC charging could
significantly improve the charging rate.
CHARGING YOUR VEHICLE –
TROUBLESHOOTING
CHARGING YOUR VEHICLE –
WARNING LAMPS Plugged into charger.
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CHARGING YOUR VEHICLE – INFORMATION MESSAGES
Action
Message
Your vehicle needs confirmation it is unplugged before
allowing a start. You must make sure your vehicle is unplugged
and you respond to the message promptly before starting
your vehicle.
Vehicle Plugged In ? Yes
No
Indicates that HV battery can no longer support the 12V
battery. Plug In your vehicle to charge the high voltage battery
and maintain the 12V battery at a healthy state.
Plugin to Maintain 12V
Battery
The vehicle is plugged in and a fault has been detected with
the charge station or charging cord. Please check the charging
cord and the charging station or electrical supply.
Charge Station Fault See
Manual.
The vehicle is plugged in but cannot communicate with the
charging station. Please contact the station provider.
Charge Station Commu-
nication Error Contact Station Provider
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CHARGING YOUR VEHICLE –
FREQUENTLY ASKED QUESTIONS
Why does my vehicle not charge with
the mobile charger?
Ensure you properly connect the
connector and control box. Unplug the
charge coupler from the vehicle and
unplug the connector from the wall
outlet. Then check the connector to
be sure that the connector is
connected properly into the mobile
charger control box. If the mobile
charger is warm or in a hot
environment, try charging in a cooler
area. Try a different outlet or a
different connector if you have one
available. If the problem persists,
contact an authorized EV certified
dealer.
Why does my vehicle have a hum or fan
noise when charging? A hum or a fan noise could be present
when charging the high voltage
battery. This is a normal operation as
your vehicle is keeping the battery cool
while charging.
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LOW (L)
You can activate this position at any
vehicle speed which provides an increased
level of deceleration when you lift off the
accelerator pedal. You can use low (L) at
all times, if desired, but improving
drivability while descending grades is the
intent. Entering low (L) does not take any
actions if one pedal drive is active.
SHIFTING YOUR VEHICLE INTO
GEAR
Your vehicle has an electronic transmission
selector. The transmission selector is on
the center console. The gears are selected
by rotating the transmission selector to
PRNDL.
• Park (P)
• Reverse (R)
• Neutral (N)
• Drive (D)
• Low (L)
Putting your vehicle in gear:
1. Fully press down the brake pedal.
2. Rotate the gear selector knob to the desired gear mode you want to select.
3. The gear selector will indicate the position selected. 4. Release the brake pedal and your
transmission remains in the selected
gear.
Note: Your gear selector knob can rotate
clockwise past drive (D), but the gear
selection will stay in Drive (D). Your gear
selector can rotate counter-clockwise past
park (P) with the brake pressed, but the gear
selector will stay in park (P).
Note: If you attempt to leave your vehicle
when it is in gear, your vehicle automatically
shifts into park (P).
See How Does
Automatic Return to Park (P) Work (page
185
).
TEMPORARY NEUTRAL MODE
WHAT IS TEMPORARY NEUTRAL
MODE
This mode keeps your vehicle in neutral
(N) when you switch your vehicle off. Use
this mode if you exit your vehicle or switch
your vehicle off at an automatic car wash.
Note: Do not tow your vehicle in this mode.
Note: Automatic return to park (P) is
delayed when your vehicle is in this mode.
See
What Is Automatic Return to Park
(P) (page 185).
TEMPORARY NEUTRAL MODE
LIMITATIONS
Your vehicle could shift to park (P) after
30 minutes, or when the vehicle battery
charge level is low. Prolonged use of this
mode can cause the vehicle battery to run
out of charge.
Do not tow your vehicle in this mode.
Failure to follow these instructions could
result in vehicle damage not covered by
the vehicle warranty.
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WHAT IS THE ELECTRIC
PARKING BRAKE
The electric parking brake is used to hold
your vehicle on slopes and flat roads.
APPLYING THE ELECTRIC
PARKING BRAKE
WARNING: Always fully apply the
parking brake and make sure you shift
into park (P). Failure to follow this
instruction could result in personal injury
or death. WARNING:
If you drive extended
distances with the parking brake applied,
you could cause damage to the brake
system. WARNING:
The electric parking
brake does not operate if the vehicle
battery has run out of charge. The electronic parking brake
switch is on the center console.
1. Pull the switch up.
The red warning lamp flashes during
operation and illuminates when the parking
brake is applied.
Note: You can apply the electric parking
brake when the power is off.
Note: The electric parking brake could
apply when you shift into park (P).
See Park
(P) (page 183). APPLYING THE ELECTRIC
PARKING BRAKE IN AN
EMERGENCY
You can use the electric parking brake to
slow or stop your vehicle in an emergency.
1. Pull the switch up and hold it.
The electric parking brake continues to
slow your vehicle down unless you release
the switch.
The red warning lamp illuminates, a tone
sounds and the stoplamps turn on when
you use the electric parking brake in an
emergency.
Note:
Do not apply the electric parking
brake when your vehicle is moving, except
in an emergency.
MANUALLY RELEASING THE
ELECTRIC PARKING BRAKE
1. Switch the power on.
2. Press and hold the brake pedal.
3. Push the switch down.
The red warning lamp turns off.
AUTOMATICALLY RELEASING
THE ELECTRIC PARKING
BRAKE
1. Close the driver door.
2. Shift into gear.
3. Press the accelerator pedal and pull away in a normal manner.
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ELECTRIC PARKING BRAKE
AUDIBLE WARNING
Sounds when the parking brake is on and
your vehicle is moving. If the warning tone
continues after you have released the
parking brake, this indicates a malfunction.
Have your vehicle checked as soon as
possible.
RELEASING THE ELECTRIC
PARKING BRAKE IF THE
VEHICLE BATTERY HAS RUN
OUT OF CHARGE
See Jump Starting the Vehicle (page
287). ELECTRIC PARKING BRAKE –
TROUBLESHOOTING
ELECTRIC PARKING BRAKE –
WARNING LAMPS
Brake System It illuminates red when you apply
the parking brake and your
vehicle is on. If the lamp flashes
when the parking brake has been
released, this indicates the
parking brake system requires
service. Have your vehicle checked as
soon as possible.
Note: Lamps may vary depending on region.
Electric Parking Brake When the lamp illuminates
yellow, it indicates a malfunction
in the electric parking brake.
Have your vehicle checked as soon as
possible.
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