4. Move the low voltage service
disconnect to the off position. 5.
Locate the manual release mechanism. 6. Between the gap of the hood and
windshield, access the manual release
mechanism and pull the pull ring firmly,
perpendicularly towards the center of
your vehicle. Once pulled, make sure
you do not tangle the pull ring cord as
it resets on the next charge session. 7. Remove the charge coupler from the
charge port. 8. Close the low voltage service
disconnect.
9. Reinstall the inner luggage compartment shields. See Installing
and Removing the Luggage
Compartment Cover
(page 277).
10. Close the hood.
Note: The next time you plug in to charge
your vehicle, the locking mechanism
re-engages and the pull ring resets.
SETTING THE CHARGING
SCHEDULE AND
PREFERENCES You can schedule charging to
take advantage of lower-cost
electricity rates during off-peak
hours if you have signed up for a time of
use pricing plan with your utility provider.
You can also set an upper charge limit for
your battery and a departure time and
cabin temperature so your vehicle is ready
to go when you are.
Scheduled charging can be set up in the
on vehicle display or in the FordPass app.
To view your charge settings: Access the vehicle drawer on the
touchscreen.
1. Press
Settings on the touchscreen.
2. Press Charge.
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Charge Settings Screen
Charge status.
A
Charge status icon.
B
High voltage battery state of
charge.
C
Estimated vehicle driving range.
D
Charging time information.
E
Charging location preferences.
F
Departure and comfort
preferences.
G
Charge Status
Shows the present state of charging
system. Action
Charge Status
The vehicle is unplugged and will startcharging once plugged in.
Will charge when plugged in
The vehicle is unplugged at a location withcharge times enabled. Charging is sched-uled to start at the time displayed based
on your settings. You must plug in prior to
the start time shown for the vehicle to begin charging at that time.
Will wait for preferred charge time
The vehicle is plugged in at location with
charge times enabled. Charging will start at the time displayed, which is based on your charge time settings.
Waiting for preferred charge time
The vehicle is plugged in and charging has
been stopped through the FordPass mobile app.
Charging stopped
The vehicle is plugged in and charging.
Charging
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Action
Charge Status
The vehicle is plugged into a DC FastCharge station and charging.
Fast charging
The vehicle is plugged in and charging the12V battery.
Charging 12V battery
The vehicle is plugged in and the climatecontrol system is operating according to the departure and comfort settings.
Cabin conditioning
The vehicle is plugged in and there is a fault
within the vehicle charging system. Unplug
and plug back in. If the fault is still present,
contact your authorized EV certified dealer.
Vehicle charge fault
The vehicle is plugged in and a fault has
been detected with the charge station or charging cord. Please check the charging
cord and the charging station or electrical supply.
Charge station fault
A charging coupler has been plugged into
the vehicle but there is no connection with a charging power source.
Charge station not detected
The vehicle is plugged in and charging hasbeen paused at the charge station.
Charge station paused
Charging Time Information
When charging, the start and estimated
end time displays. When fast charging, the
end time is replaced with the estimated
time at 80% charge until the charge
reaches 80%, then the estimated time at
100% charge is displayed.
When your vehicle is at a stored charging
location and not plugged in, the start and
end times display based on known
charging infrastructure.
Note: Charging time information is
estimated. Certain conditions could result
in longer charging times. See Charging
Your Vehicle (page 159). High Voltage Battery State of Charge
Displays the remaining charge percentage
with 100% representing the total amount
of energy you can get from an external
charge.
Estimated Vehicle Driving Range
Displays the estimated distance the vehicle
can travel with the present high voltage
battery charge level. See
What Is the
Vehicle Range Display (page 118).
Charge Status Icons
Displays when your vehicle is plugged in. Not charging due to a fault.
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Not currently charging.
Charging.
Waiting to charge based on
charge time settings.
Charging Locations Press the edit button to set
preferred charge times for a
specific charging location.
Your vehicle prioritizes charging based on
your preferred time settings. You can set
two preferred charging time windows for
weekdays and two for weekends. This
feature allows you to take advantage of
electric utility rate plans that offer lower
pricing during certain times of day. Contact
your utility company to see what plans are
available.
Note: Your vehicle will charge during your
preferred time windows. Charging outside
these windows only occurs when additional
charging time is needed to reach the
maximum charge level set for this location
by your next departure time.
Note: You can also access this feature
using the FordPass app.
Departure and Comfort Press the edit button for
departure and comfort settings. Setting departure times allows you to
control charging schedules and have the
vehicle cabin heated or cooled while
plugged in, so your vehicle is ready to drive
when you are. By setting a departure time,
your vehicle can use your charge time
settings to minimize your electricity costs
but still prioritize finishing charging before
your scheduled departure. The calendar
view allows you to program two departure
times per day for each day of the week.
Note:
Using energy from your charging
source while plugged in, requires less energy
from the high voltage battery for heating or
cooling at the start of your drive. This helps
maximize your driving range.
Note: You can also access this feature
using the FordPass app.
Additional information and settings are
displayed on the charge settings screen
once charging locations and departure and
comfort have been set up.
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Charging location name.
A
Next departure time and cabin
temperature.
B
On/Off switch for charging
locations.
C
On/Off switch for departure and
comfort.
D
Charging Location Name
Displays when your vehicle is at a stored
charging location.
Next Departure Time and Cabin
Comfort Level
Displays the next departure time and
associated cabin comfort setting. On/Off Switch for Charging Locations
This switch is visible when your vehicle is
at a saved charging location. Use this
switch to turn your settings off and on for
this location only. Switching off for this
location does not delete your settings,
however, you must switch back on to
re-enable them.
On/Off Switch for Departure and
Comfort
This switch is visible when you have at
least one departure time set. Use this
switch to turn all departure times off and
on. Switching off departure and comfort
does not delete your settings, however,
you must switch back on to re-enable
them.
Charging Location Setup
Follow these steps to set time and charge
level preferences for a charging location.
Press the edit button for
charging locations on the charge
settings screen.
1. Select an address from the list of recent charge locations. If the
previously saved charge locations are
not listed, then you must first select
add new location. You can also edit
settings for previously saved locations.
2. Confirm that this is the location you want to save with the help of the map
view. Edit the location name if desired
and set a maximum charge level. Press
next.
Note: Charging will stop when your vehicle
reaches the maximum charge level setting.
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3. Set preferred charging times for
weekday and/or weekend by pressing
and dragging along the 24 hour time
wheel. You can set up to two blocks of
time (charge windows). Press next
once you have your desired time
settings for weekday and weekend.
Note: Selecting all or none of the 24 hours
results in any time of day given equal priority
for charging.
4. The summary screen displays your settings for this location. Press save or
press the left arrow to go back and
change your settings. Whenever your
vehicle is at a saved charging location,
the charge settings screen displays the
location name, and the charging times
are based on your preferred time
settings for that location plus the next
departure time.
Note: Reaching your max charge level by
your next departure time is always the
priority. When charge times are set, charging
outside your preferred charging time
windows could be necessary in order to
finish by your next departure time. In this
case, the vehicle will typically begin charging
right away after plugging in.
Departure and Comfort Setup
Follow these steps to set departure times
and cabin comfort level. 1.
Press the edit button for departure and
comfort on the charge settings screen.
2. Select a time for each day of the week
you want your settings to apply. Select
the hour and minutes as well as your
desired comfort level. Your selected
days/times now display your departure
and comfort settings. Press Save to
apply your settings. The next departure
display on the charge settings screen
will update appropriately.
Note: Save your departure settings before
selecting additional days/times. The
process must be repeated in order to add
additional unique departure times and
comfort levels.
Note: Cabin conditioning comfort level may
vary depending on if you plug into a normal
household outlet or a higher power outlet
or charging station. The power available for
conditioning is limited to the charging
station power available. At low ambient
temperatures and low charge power, a
small amount of high voltage battery power
in addition to the charging power could be
used to heat the cabin.
Note: The departure and comfort settings
can also be accessed through the separate
vehicle settings departure and comfort
button. Press the edit button from this
screen to begin the settings process outlined
above.
USING FORDPASS AND
CHARGING
The FordPass App allows you to do the
following:
• Monitor and manage your vehicle's
charging, including charge schedules
and preferences.
• Locate a charger and activate a charger
on the FordPass Charging Network.
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REVERSE BRAKING ASSIST – TROUBLESHOOTING
REVERSE BRAKING ASSIST – INFORMATION MESSAGES
Action
Message
Make sure that all doors, liftgate and hoodare closed. Drive the vehicle on a straight road for a short period. Make sure the
parking aids and cross traffic alert systems
are on. If the message remains on, have the system checked as soon as possible.
Reverse Brake Assist Not Available See
Manual
Displays when a system error has occurred.Have your vehicle checked as soon as possible.
Reverse Brake Assist Fault
Displays when reverse brake assist is off.
Reverse Brake Assist Off
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HOW DOES AUTO HOLD WORK
Auto Hold applies the brakes to hold your
vehicle after you stop it and release the
brake pedal. This can help when waiting
on a hill or in traffic.
SWITCHING AUTO HOLD ON
AND OFF
WARNING: The system does not
replace the parking brake. When you
leave your vehicle, always apply the
parking brake. WARNING:
You must remain in
your vehicle when the system turns on.
At all times, you are responsible for
controlling your vehicle, supervising the
system and intervening, if required.
Failure to take care may result in the loss
of control of your vehicle, serious
personal injury or death.
You can switch the system on or off by
accessing the menu in the touchscreen.
1. Access the application drawer on the touchscreen.
2. Press
Settings on the touchscreen.
3. Press
Driver Assistance.
Note: You can only switch the system on
after you close the driver door.
Note: The system remembers the last
setting when you start your vehicle.
Note: Make sure you switch the system off
before using an automatic car wash.
USING AUTO HOLD
1. Bring your vehicle to a complete stop. The auto hold active indicator
illuminates in the information display. 2. Release the brake pedal. The system
holds your vehicle at a standstill. The
auto hold active indicator remains
illuminated in the information display.
3. Pull away in the normal manner. The system releases the brakes and the
auto hold active indicator switches off.
Note: The system only activates if you
apply enough brake pressure on the brake
pedal.
Note: Under certain conditions, the system
could apply the electric parking brake. The
brake system warning lamp illuminates. The
electric parking brake releases when you
press the accelerator pedal. See
Automatically Releasing the Electric
Parking Brake
(page 190).
Note: The system switches off if you shift
into reverse (R) and press the brake pedal.
There could be actions that can cause the
auto hold system not to work when the
following occur:
• When you use active park assist.
• Your vehicle is in stay in neutral mode.
• The driver door is open.
• You shift into reverse (R) before the
system is active.
AUTO HOLD INDICATORS Illuminates when the system is
active.
Illuminates when the system is
on but cannot hold your vehicle
at a standstill at this particular
time.
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