Post-Crash Alert System
.........................287
Post Impact Braking ..................................
288
Automatic Crash Shutoff ........................
288
Transporting the Vehicle .........................
289
Towing Your Vehicle
Towing Your Vehicle Precautions .........
290
Recreationally Towing Your Vehicle .......................................................................
290
Emergency Towing ....................................
290
Towing Your Vehicle – Troubleshooting ........................................................................\
.
291
Fuses
Fuse Precautions ........................................
292
Under Hood Fuse Box ...............................
292
Battery Fuse Box .........................................
297
Body Control Module Fuse Box ............
299
Identifying Fuse Types ..............................
302
Fuses – Troubleshooting .........................
302
Maintenance
Maintenance Precautions .......................
303
Opening and Closing the Hood .............
303
Under Hood Overview ..............................
303
Checking the Coolant ...............................
304
Automatic Transmission Fluid Check .......................................................................
306
12V Battery ....................................................
306
12V Battery – Troubleshooting .............
306
Adjusting the Headlamps ........................
307
Exterior Bulbs ..............................................
308
Interior Bulbs ...............................................
308
Vehicle Care
General Information ..................................
309
Cleaning Products .....................................
309
Cleaning the Exterior ..................................
310
Waxing ..............................................................
311
Cleaning the Interior ....................................
311Repairing Minor Paint Damage
...............
313
Body Styling Kits
Body Styling Kit Precautions ...................
314
Storing Your Vehicle
Preparing Your Vehicle for Storage .......
315
Removing Your Vehicle From Storage ........................................................................\
.
316
Wheel and Tire Information
Locating the Tire label ................................
317
Department of Transportation Uniform Tire Quality Grades ..................................
317
Information on the Tire Sidewall ...........
318
Glossary of Tire Terminology ..................
323
Tire Replacement Requirements ..........
324
Using Summer Tires ..................................
326
Using Winter Tires .......................................
327
Using Snow Chains .....................................
327
Tire Care
Checking the Tire Pressures ...................
329
Inflating the Tires ........................................
329
Inspecting the Tire for Wear ...................
330
Inspecting the Tire for Damage ............
330
Inspecting the Wheel Valve Stems .......
331
Tire Rotation ..................................................
331
Tire Sealant and Inflator Kit
What Is the Tire Sealant and Inflator Kit ........................................................................\
333
Tire Sealant and Inflator Kit Precautions ........................................................................\
333
Locating the Tire Sealant and Inflator Kit ........................................................................\
333
Tire Sealant and Inflator Kit Components ........................................................................\
333
Using the Tire Sealant and Inflator Kit ........................................................................\
334
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents
Phone
Phone Precautions
.....................................372
Connecting Your Phone ............................
372
Phone Menu ..................................................
372
Making and Receiving a Phone Call ......
373
Sending and Receiving a Text Message ........................................................................\
374
Switching Text Message Notification On and Off ........................................................
375
Bluetooth®
Connecting a Bluetooth® Device .........
376
Playing Media Using Bluetooth® ..........
376
Apps
App Precautions ..........................................
377
App Requirements ......................................
377
Accessing Apps ............................................
377
Enabling Apps on an iOS Device ...........
378
Enabling Apps on an Android Device ........................................................................\
378
Switching Apple CarPlay On and Off ........................................................................\
378
Switching Android Auto On and Off .....
378
Apps – Troubleshooting ...........................
379
Personal Profiles
How Do Personal Profiles Work ...........
380
Enabling or Disabling Personal Profiles .......................................................................
380
Creating a Personal Profile ......................
381
Linking or Unlinking a Personal Profile to a Remote Control ....................................
381
Linking or Unlinking a Personal Profile to a Device .......................................................
381
Personal Profile Settings ..........................
381
Navigation
Accessing Navigation ................................
383
Navigation Map Updates .........................
383
Adjusting the Map ......................................
383Live Traffic
.....................................................
383
Setting a Destination ................................
383
Waypoints .....................................................
384
Route Guidance ..........................................
384
Vehicle System Updates
Updating the Vehicle Systems Wirelessly ........................................................................\
385
Performing a Master Reset .....................
386
Accessories
Accessories ...................................................
387
Ford Protect
What Is Ford Protect .................................
388
Scheduled Maintenance
General Maintenance Information ......
390
Normal Scheduled Maintenance .........
392
Customer Information
Rollover Warning ........................................
394
The Better Business Bureau Auto Line Program .....................................................
394
The Mediation and Arbitration Program ........................................................................\
395
Ordering a Canadian French Owner's Manual .......................................................
395
Reporting Safety Defects in the United States .........................................................
396
Reporting Safety Defects in Canada .......................................................................
396
Declaration of Conformity .......................
397
Declaration of Conformity - Vehicles With: SYNC ...............................................
397
Type Approvals ............................................
397
Perchlorate ....................................................
407
Replacement Parts Recommendation ........................................................................\
407
Mobile Communications Equipment ........................................................................\
407
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Table of Contents
WARNING: Do not connect
wireless plug-in devices to the data link
connector. Unauthorized third parties
could gain access to vehicle data and
impair the performance of safety related
systems. Only allow repair facilities that
follow our service and repair instructions
to connect their equipment to the data
link connector.
We respect your privacy and are
committed to protecting it. The
information contained in this publication
was correct at the time of going to print
but as technology rapidly changes, we
recommend that you visit the local Ford
website for the latest information.
Your vehicle has electronic control units
that have data recording functionality and
the ability to permanently or temporarily
store data. This data could include
information on the condition and status of
your vehicle, vehicle maintenance
requirements, events and malfunctions.
The types of data that can be recorded are
described in this section. Some of the data
recorded is stored in event logs or error
logs.
Note: Error logs are reset following a service
or repair.
Note: We may provide information in
response to requests from law enforcement,
other government authorities and third
parties acting with lawful authority or
through a legal process. Such information
could be used by them in legal proceedings.
Data recorded includes, for example:
• Operating states of system
components, for example battery
charge level and tire pressure.
• Vehicle and component status, for
example wheel speed, deceleration,
lateral acceleration and seatbelt
status. •
Events or errors in essential systems,
for example headlamps and brakes.
• System responses to driving situations,
for example airbag deployment and
stability control.
• Environmental conditions, for example
temperature.
Some of this data, when used in
combination with other information, for
example an accident report, damage to a
vehicle or eyewitness statements, could
be associated with a specific person.
Services That We Provide
If you use our services, we collect and use
data, for example account information,
vehicle location and driving characteristics,
that could identify you. We transmit this
data through a dedicated, protected
connection. We only collect and use data
to enable your use of our services to which
you have subscribed, with your consent or
where permitted by law. For additional
information, see the terms and conditions
of the services to which you have
subscribed.
For additional information about our
privacy policy, refer to the local Ford
website.
Services That Third Parties
Provide
We recommend that you review the terms
and conditions and data privacy
information for any services equipped with
your vehicle or to which you subscribe. We
take no responsibility for services that third
parties provide.
Where equipped, SiriusXM with 360L may
use the modem. To disable, turn off the
SiriusXM 360L or Vehicle Connectivity
setting. See Enabling and Disabling the
Modem
(page 350).
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Data Privacy
SWITCHING THE SEATBELT
REMINDER ON AND OFF
WARNING: While the system
allows you to deactivate it, this system
is designed to improve your chances of
being safely belted and surviving an
accident. We recommend you leave the
system activated for yourself and others
who may use the vehicle.
Note: The driver and front passenger
warnings switch off independently. When
you perform this procedure for one seating
position, do not buckle the other position as
this cancels the process.
Note: If you are using MyKey, you cannot
disable the seatbelt reminder. Also, if the
seatbelt reminder has been previously
disabled, it will be re-enabled during the use
of MyKey. See
MyKey ™ (page 73).
Read Steps 1 - 4 before proceeding with
the programming procedure.
Make sure that:
• The parking brake is set.
• The transmission is in park (P).
• The power is off.
• You close all vehicle doors.
• The driver and front passenger
seatbelts are unfastened.
1. Switch the power on. Do not start the vehicle.
2. Wait about one minute until the seatbelt warning light switches off.
After Step 2, wait an additional five
seconds before proceeding with Step
3. Once you start Step 3, you must
complete the procedure within 30
seconds. 3. For the seating position you are
switching off, buckle then unbuckle the
seatbelt three times at a moderate
speed, ending in the unbuckled state.
After Step 3, the seatbelt warning light
switches on.
4. When the seatbelt warning light is on, buckle then unbuckle the seatbelt.
After Step 4, the seatbelt warning light
flashes for confirmation.
This switches the feature off for that
seating position if it is currently on.
This switches the feature on for that
seating position if it is currently off.
CHECKING THE SEATBELTS
Check the seatbelts and child restraints
periodically to make sure they work
properly and are not damaged. Make sure
there are no nicks, tears or cuts. Replace if
necessary.
Check all of the following seatbelt
assemblies after a crash.
• Retractors.
• Buckles.
• Front seatbelt buckle assemblies.
• Shoulder belt height adjusters.
• Shoulder belt guide on seat backrest.
• Child restraint LATCH and tether
anchors.
• Attaching hardware.
Read the child restraint manufacturer's
instructions for additional inspection and
maintenance information specific to the
child restraint.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Seatbelts
HOW DO THE FRONT AIRBAGS
WORK
The driver and front passenger airbags
deploy during significant frontal and near
frontal crashes.
The driver and passenger front airbag
system consists of:
•
Driver and passenger airbag modules.
• Front passenger sensing system.
• Crash sensors and monitoring system
with readiness indicator. See Crash
Sensors and Airbag Indicator (page
61
).
The airbags are a supplemental restraint
system and are designed to work with the
seatbelts to help protect the driver and
right front passenger from certain upper
body injuries. Airbags do not inflate slowly;
there is a risk of injury from a deploying
airbag.
Note: You will hear a loud bang and see a
cloud of harmless powdery residue if an
airbag deploys. This is normal.
The airbags inflate and deflate rapidly
upon activation. After airbag deployment,
it is normal to notice a smoke-like, powdery
residue or smell the burnt propellant. This
may consist of cornstarch, talcum powder
(to lubricate the bag) or sodium compounds (for example, baking soda)
that result from the combustion process
that inflates the airbag. Small amounts of
sodium hydroxide may be present which
may irritate the skin and eyes, but none of
the residue is toxic.
Contact with a deploying airbag may cause
abrasions or swelling. Temporary hearing
loss is also a possibility as a result of the
noise associated with a deploying airbag.
Because airbags must inflate rapidly and
with considerable force, there is the risk of
death or serious injuries such as fractures,
facial and eye injuries or internal injuries,
particularly to occupants who are not
properly restrained or are otherwise out of
position at the time of airbag deployment.
Thus, it is extremely important that
occupants be properly restrained as far
away from the airbag module as possible
while maintaining vehicle control.
Routine maintenance of the airbags is not
required.
HOW DO THE SIDE AIRBAGS
WORK
WARNING:
Do not place objects
or mount equipment on or near the
airbag cover, on the side of the front or
rear seatbacks, or in areas that may
come into contact with a deploying
airbag. Failure to follow these
instructions may increase the risk of
personal injury in the event of a crash. WARNING:
Accessory seat covers
not released by Ford could prevent the
deployment of the airbags and increase
the risk of injuries in a crash.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing AirbagsE151127
CRASH SENSORS AND
AIRBAG INDICATOR
WARNING: Modifying or adding
equipment to the front end of your
vehicle (including hood, bumper system,
frame, front end body structure, tow
hooks and hood pins) may affect the
performance of the airbag system,
increasing the risk of injury. Do not
modify or add equipment to the front
end of your vehicle.
Your vehicle has a collection of crash and
occupant sensors. These sensors provide
information to the restraints control
module which activates the following:
• Front and rear seatbelt pretensioners.
• Driver airbag.
• Passenger airbag.
• Knee airbag(s).
• Front and rear seat mounted side
airbags.
• Adaptive steering column.
• Side curtain airbags.
Based on the type of crash, the restraints
control module deploys the appropriate
safety devices.
The restraints control module also
monitors the readiness of the above safety
devices plus the crash and occupant
sensors. The readiness of the safety
system is indicated by a warning indicator
light in the instrument cluster or by a
backup tone if the warning light is not
working. Routine maintenance of the
airbag is not required.
A difficulty with the system is indicated by
one or more of the following: The readiness light will not
illuminate immediately after you
switch the power on. •
The readiness light either flashes or
stays on.
• You hear a series of five tones. The
tone pattern repeats periodically until
the problem, the light or both are
repaired.
If any of these things happen, even
intermittently, have the supplemental
restraint system serviced immediately.
Unless serviced, the system may not
function properly in the event of a crash.
The fact that the seatbelt pretensioners
or front airbags did not activate for both
front seat occupants in a crash does not
mean that something is wrong with the
system. Rather, it means the restraints
control module determined the accident
conditions (crash severity, seatbelt usage)
were not appropriate to activate these
safety devices.
• The front airbags activate only in
frontal and near-frontal crashes. Front
airbags may activate in rollovers, side
impacts or rear impacts if the crash
causes sufficient frontal deceleration.
• The seatbelt pretensioners activate in
frontal, near-frontal and side crashes,
and in rollovers.
• The knee airbag deploys based on
crash severity and occupant conditions.
• The side airbags inflate in certain side
impact crashes or rollover events. Side
airbags may activate in other types of
crashes if the vehicle experiences
sufficient sideways motion or
deformation.
• The Safety Canopy inflates in certain
side impact crashes or rollover events.
The Safety Canopy may activate in
other types of crashes if the vehicle
experiences sufficient sideways motion
or deformation, or a certain likelihood
of rollover.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing AirbagsE67017
WHAT IS THE CABIN AIR
FILTER
The cabin air filter improves the quality of
air in your vehicle by trapping dust, pollen
and other particles.
REPLACING THE CABIN AIR
FILTER
Replace the filter at regular intervals. See
Scheduled Maintenance (page 390).
The cabin air filter is behind the glove
compartment.
To remove the lower glove compartment
and access the filter:
1. Open the glove compartment.
2. Detach the damper by depressing the tabs and pulling it away from the glove
compartment. 3. Press the tabs on each side to release
the glove compartment. 4. Fully lower the glove compartment.
5.
Unclip both sides of the filter door and
swing door down to access filter. 6. Remove the old filter and replace with
a new filter.
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Interior Air QualityE335004 E335003 E335005
ELECTRIC PARKING BRAKE – INFORMATION MESSAGES
Park Brake
Action
Message
The parking brake is set, if the vehicle is in gear and you driveyour vehicle more than 3 mph (5 km/h). If the warning stays
on after the parking brake is released, contact an authorized dealer as soon as possible.
Park Brake Engaged
The electric parking brake is set and a manual release isattempted without the brake pedal being pressed.
To Release: Press Brake
and Switch
The electric parking brake is set and an automatic release isattempted but cannot be performed. Perform a manual release.
Park Brake Use Switch
to Release
The electric parking brake is set and your vehicle speed
exceeds 3 mph (5 km/h). Release park brake before continued driving.
Release Park Brake
The electric parking brake is not fully applied.
Park Brake Not Applied
The electric parking brake is not fully released.
Park Brake Not Released
The electric parking brake system has been put into a special
mode that is used to allow service of the rear brakes. Contactan authorized dealer.
Park Brake Maintenance
Mode
The electric park brake system has detected a condition thatrequires service. Some functionality may still be available. Contact your authorized dealer.
Park Brake Limited
Function Service Required
The electric parking brake system has detected a conditionthat requires service. Contact your authorized dealer.
Park Brake Malfunction
Service Now
Numerous park brake applies have overheated the system.Wait 2 minutes before attempting to apply again.
Park Brake System
Overheated
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2021 Mustang Mach-E (CGW) Canada/United States of America, Vehicles Built From: 07-06-2021, enUSA, Edition date: 202104, First-Printing Electric Parking Brake