Braking
Your hybrid is equipped with standard
hydraulic braking and regenerative braking.
Regenerative braking is performed by your
transmission and it captures brake energy
and stores it in the high voltage battery.
You may also notice during extending
downhill driving that your engine continues
to run instead of shutting off. During this
engine braking, the engine stays on, but it
is not using any fuel. You may also hear a
slight whine or whistle when operating your
vehicle. This is the normal operation of the
electric motor in the hybrid system.
Driving to Optimize Fuel Economy
Note:
Having your engine running is not
always an indication of inefficiency. In some
cases, it is actually more efficient than
driving in electric mode.
Your fuel economy should improve
throughout your hybrid's break-in period.
As with any vehicle, your driving habits and
accessory usage can significantly impact
your fuel economy. For best results, keep
these tips in mind: •
Keep the tires properly inflated and
only use the recommended size.
• Aggressive driving increases the
amount of energy required to move
your vehicle. In general, you can
achieve better fuel economy with mild
to moderate acceleration and
deceleration. Moderate braking is
particularly important since it allows
you to maximize the energy captured
by the regenerative braking system.
Additional Tips:
• Do not carry extra loads.
• Be mindful of adding external
accessories that may increase
aerodynamic drag.
• Observe posted speed limits.
• Perform all scheduled maintenance.
• There is no need to wait for your engine
to warm up. The vehicle is ready to
drive immediately after starting.
183
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Unique Driving Characteristics
HYBRID VEHICLE FREQUENTLY ASKED QUESTIONS
Answer
Question
The high voltage battery is electrically isol-ated from the rest of the vehicle when the
key is off. When you switch the key on, high voltage contactors inside the battery are
closed to make the electricity available to the motor and generator and enable the
vehicle to drive. The clicks are the sound of these contactors as they close and open during start up and shut down.
What are the series of clicks from the cargo
area when I first turn the key in the ignition?
The vehicle's computer determines if an
engine start is required at key-on. Silent key starts the engine if it is necessary for cabin
heating, windshield defrost, or if the outside temperature is low.
Why does the engine sometimes start at
key-on?
There are several reasons the engine stayson for an extended amount of time when
you first start it. One common reason is to
make sure that the emissions components are warm enough to minimize tailpipe
emissions. As the climate gets cooler, this engine-on time is extended.
Why does it take a long time before the
engine shuts down?
In order to make sure that the climate
control system can begin heating the cabin
or defrosting the windshield as soon as you request it, the engine coolant temperature
has to be kept sufficiently hot. Keeping the
engine on is required to maintain the correct coolant temperature.
Why does my engine stay on when it is
extremely cold outside?
Your hybrid vehicle can use E15 fuel (15%ethanol, 85% gasoline), but you couldnotice slightly reduced fuel economy
because ethanol contains less energy per
gallon than gasoline. Your hybrid vehicle is not designed to use E85 (85% ethanol).
Can I put E15 or E85 in my vehicle, and how
will it affect my fuel economy?
The high voltage battery system is designedto last the life of the vehicle and requires no maintenance.
How long will my high voltage battery last?
Does it need maintenance?
184
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Unique Driving Characteristics
Your vehicle is designed to operate on
regular unleaded gasoline with a minimum
pump (R+M)/2 octane rating of 87 or
regular unleaded gasoline blended with a
maximum of 85% ethanol (E85).
Some fuel stations, particularly those in
high altitude areas, offer fuels posted as
regular unleaded gasoline with an octane
rating below 87. The use of these fuels
could result in engine damage that will not
be covered by the vehicle warranty.
For best overall vehicle and engine
performance, premium fuel with an octane
rating of 91 or higher is recommended. The
performance gained by using premium fuel
is most noticeable in hot weather as well
as other conditions, for example when
towing a trailer. See Towing (page 288).
Do not be concerned if the engine
sometimes knocks lightly. However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact
an authorized dealer to prevent any engine
damage.
We recommend Top Tier detergent
gasolines, where available to help minimize
engine deposits and maintain optimal
vehicle and engine performance. For
additional information, refer to
www.toptiergas.com.
Note: Use of any fuel for which the vehicle
was not designed can impair the emission
control system, cause loss of vehicle
performance, and cause damage to the
engine which may not be covered by the
vehicle Warranty. Do not use:
•
Diesel fuel.
• Fuels containing kerosene or paraffin.
• Fuels containing more than 85%
ethanol or E100 fuel.
• Fuels containing methanol.
• Fuels containing metallic-based
additives, including manganese-based
compounds.
• Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).
• Leaded fuel, using leaded fuel is
prohibited by law.
The use of fuels with metallic compounds
such as methylcyclopentadienyl
manganese tricarbonyl (commonly known
as MMT), which is a manganese-based
fuel additive, will impair engine
performance and affect the emission
control system.
Switching Between E85 and
Gasoline
We do not recommend repeatedly
alternating between E85 and gasoline. If
you switch from using E85 to gasoline, or
from gasoline to E85, add as much fuel as
possible, at least half a tank. Drive your
vehicle immediately for a minimum of 5 mi
(8 km)
to allow it to adapt to the change
in ethanol concentration. If you use E85
exclusively, we recommend that you fill
the fuel tank with regular unleaded
gasoline at each scheduled oil change.
186
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Fuel and RefuelingE161513
FUEL QUALITY - GASOLINE
Choosing the Right Fuel
Your vehicle is designed to operate on
regular unleaded gasoline with a minimum
pump (R+M)/2 octane rating of 87.
Some fuel stations, particularly those in
high altitude areas, offer fuels posted as
regular unleaded gasoline with an octane
rating below 87. The use of these fuels
could result in engine damage that will not
be covered by the vehicle warranty.
For best overall vehicle and engine
performance, premium fuel with an octane
rating of 91 or higher is recommended. The
performance gained by using premium fuel
is most noticeable in hot weather as well
as other conditions, for example when
towing a trailer. See Towing (page 288).
Do not be concerned if the engine
sometimes knocks lightly. However, if the
engine knocks heavily while using fuel with
the recommended octane rating, contact
an authorized dealer to prevent any engine
damage.
We recommend Top Tier detergent
gasolines, where available to help minimize
engine deposits and maintain optimal
vehicle and engine performance. For
additional information, refer to
www.toptiergas.com. Note:
Use of any fuel for which the vehicle
was not designed can impair the emission
control system, cause loss of vehicle
performance, and cause damage to the
engine which may not be covered by the
vehicle Warranty.
Do not use:
• Diesel fuel.
• Fuels containing kerosene or paraffin.
• Fuel containing more than 15% ethanol
or E85 fuel.
• Fuels containing methanol.
• Fuels containing metallic-based
additives, including manganese-based
compounds.
• Fuels containing the octane booster
additive, methylcyclopentadienyl
manganese tricarbonyl (MMT).
• Leaded fuel, using leaded fuel is
prohibited by law.
The use of fuels with metallic compounds
such as methylcyclopentadienyl
manganese tricarbonyl (commonly known
as MMT), which is a manganese-based
fuel additive, will impair engine
performance and affect the emission
control system.
FUEL FILLER FUNNEL
LOCATION
The fuel filler funnel is in the spare wheel
storage tray.
RUNNING OUT OF FUEL
Running out of fuel can cause damage not
covered by the vehicle Warranty.
187
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Fuel and RefuelingE161513
3. Insert the fuel pump nozzle up to the
first notch on the nozzle A. Keep the
fuel pump nozzle resting on the fuel
tank filler pipe. 4. Hold the fuel pump nozzle in position
B when refueling. Holding the fuel
pump nozzle in position A can affect
the flow of fuel and shut off the fuel
pump nozzle before the fuel tank is full. 5. Operate the fuel pump nozzle within
the area shown. 6.
When the nozzle shuts off, wait at least
5 seconds, then slightly raise the fuel
pump nozzle and slowly remove it.
7. Fully close the fuel filler door.
Do not attempt to start the engine if you
have filled the fuel tank with incorrect fuel.
Incorrect fuel use could cause damage that
the vehicle Warranty may not cover. See
your authorized dealer immediately.
Refueling System Warning (If Equipped)
If the fuel tank filler valve does not fully
close, a message could appear in the
information display. Message
Check Fuel Fill Inlet
If the message appears, do the following:
1. Stop your vehicle as soon as it is safe to do so and switch the engine off.
2. Shift into park (P) or neutral (N).
191
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Fuel and RefuelingE139202 E139203
A
B E337395 E119081
EMISSION LAW
WARNING: Do not remove or alter
the original equipment floor covering or
insulation between it and the metal floor
of the vehicle. The floor covering and
insulation protect occupants of the
vehicle from the engine and exhaust
system heat and noise. On vehicles with
no original equipment floor covering
insulation, do not carry passengers in a
manner that permits prolonged skin
contact with the metal floor. Failure to
follow these instructions may result in
fire or personal injury.
U.S. federal laws and certain state laws
prohibit removing or rendering inoperative
emission control system components.
Similar federal or provincial laws may
apply in Canada. We do not approve of any
vehicle modification without first
determining applicable laws. Tampering with emissions
control systems including
related sensors or the Diesel
Exhaust Fluid system can result in reduced
engine power and the illumination of the
service engine soon light. Tampering With a Noise Control
System
Federal laws prohibit the following acts:
•
Removal or rendering inoperative by
any person other than for purposes of
maintenance.
• Repair or replacement of any device or
element of the design incorporated into
a new vehicle for the purpose of noise
control prior to its sale or delivery to
the ultimate purchaser or while it is in
use.
• The use of the vehicle after any person
removes or renders inoperative any
device or element of the design.
The U.S. Environmental Protection Agency
may presume to constitute tampering as
follows:
• Removal of hood blanket, fender apron
absorbers, fender apron barriers,
underbody noise shields or acoustically
absorptive material.
• Tampering or rendering inoperative the
engine speed governor, to allow engine
speed to exceed manufacturer
specifications.
If the engine does not start, runs rough,
experiences a decrease in engine
performance, experiences excess fuel
consumption or produces excessive
exhaust smoke, check for the following:
• A plugged or disconnected air inlet
system hose.
• A plugged engine air filter element.
• Water in the fuel filter and water
separator.
• A clogged fuel filter.
• Contaminated fuel.
• Air in the fuel system, due to loose
connections.
• An open or pinched sensor hose.
• Incorrect engine oil level.
196
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Engine Emission Control
Illumination of the service engine soon
indicator, charging system warning light or
the temperature warning light, fluid leaks,
strange odors, smoke or loss of engine
power could indicate that the emission
control system is not working properly.
An improperly operating or damaged
exhaust system may allow exhaust to
enter the vehicle. Have a damaged or
improperly operating exhaust system
inspected and repaired immediately.
Do not make any unauthorized changes to
your vehicle or engine. By law, vehicle
owners and anyone who manufactures,
repairs, services, sells, leases, trades
vehicles, or supervises a fleet of vehicles
are not permitted to intentionally remove
an emission control device or prevent it
from working. Information about your
vehicle
’s emission system is on the Vehicle
Emission Control Information Decal
located on or near the engine. This decal
also lists engine displacement.
Please consult your warranty information
for complete details.
On-Board Diagnostics (OBD-II)
Your vehicle has a computer known as the
on-board diagnostics system (OBD-II) that
monitors the engine ’s emission control
system. The system protects the
environment by making sure that your
vehicle continues to meet government
emission standards. The OBD-II system
also assists a service technician in properly
servicing your vehicle. When the service engine soon
indicator illuminates, the OBD-II
system has detected a
malfunction. Temporary malfunctions may
cause the service engine soon indicator to
illuminate. Examples are: 1. Your vehicle has run out of fuel
—the
engine may misfire or run poorly.
2. Poor fuel quality or water in the fuel —the engine may misfire or run
poorly.
3. The fuel fill inlet may not have closed properly. See Refueling (page 189).
4. Driving through deep water —the
electrical system may be wet.
You can correct these temporary
malfunctions by filling the fuel tank with
good quality fuel, properly closing the fuel
fill inlet or letting the electrical system dry
out. After three driving cycles without these
or any other temporary malfunctions
present, the service engine soon indicator
should stay off the next time you start the
engine. A driving cycle consists of a cold
engine startup followed by mixed city and
highway driving. No additional vehicle
service is required.
If the service engine soon indicator remains
on, have your vehicle serviced at the first
available opportunity. Although some
malfunctions detected by the OBD-II may
not have symptoms that are apparent,
continued driving with the service engine
soon indicator on can result in increased
emissions, lower fuel economy, reduced
engine and transmission smoothness and
lead to more costly repairs.
Readiness for Inspection and
Maintenance (I/M) Testing
Some state and provincial and local
governments may have
Inspection/Maintenance (I/M) programs
to inspect the emission control equipment
on your vehicle. Failure to pass this
inspection could prevent you from getting
a vehicle registration. If the service engine soon
indicator is on or the bulb does
not work, your vehicle may need
service. See On-Board Diagnostics.
198
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing Engine Emission Control
Note:
This feature may not work properly
if the door ajar switch is malfunctioning. If
your door ajar indicator does not illuminate
when you open the driver door, or the
indicator illuminates with the driver door
closed, or Transmission not in Park cluster
message still displays when the shifter has
already selected reverse (R), neutral (N), or
drive (D) and driver door remains closed,
see your authorized dealer.
Stay in Neutral Mode
Note: Stay in neutral mode is a temporary
vehicle state that works with the engine
being in the running or OFF state. Once in
this mode, sufficient battery voltage must
be maintained or your vehicle returns to park
if the feature is left active for extended time
when engine is OFF.
Failure to follow this instruction could
result in vehicle damage not covered by
the vehicle Warranty.
Note: When entering an automatic car
wash, always enter the Stay in Neutral
Mode. Stay in Neutral Mode must be
enabled, if you are exiting the vehicle before
the car wash.
Extended usage of Stay in Neutral mode
may result in a battery voltage reduction
to level where the vehicle may no longer
start.
Do not tow your vehicle in this mode.
With the transmission selector in Stay in
Neutral Mode, you can start your vehicle
and it is free to roll.
To enter Stay in Neutral mode, do the
following:
1. Bring your vehicle to a complete stop.
2. Shift into neutral (N).
3. Press the manual (M) or low (L) button
within five seconds after shifting to
neutral (N). Note:
Stay in Neutral Mode confirmation
message appears in the information display
when your vehicle has entered Stay in
Neutral mode and the neutral (N) button
on the transmission selector slowly blinks.
To exit Stay in Neutral mode, press the
brake pedal and shift to park (P) or start
the engine and apply brakes to shift to
another driving range, for example drive
(D) or reverse (R).
Tow Mode (If Equipped) To activate tow mode, use the
drive mode switch on the center
console.
See Selecting a Drive
Mode (page 278).
The indicator light illuminates and a
message displays in the instrument cluster
when the system becomes active. Select
a different mode to turn the system off.
The Tow Mode Feature:
• Moves upshifts to higher engine speeds
to reduce the frequency of
transmission shifting.
• Provides engine braking in all forward
gears, which slows your vehicle and
assist you in controlling your vehicle
when descending a grade.
• Depending on driving conditions and
load conditions, it may downshift the
transmission, slow your vehicle and
control your vehicle speed when
descending a hill, without pressing the
accelerator pedal. The amount of
downshift braking provided varies
based upon the amount you press the
brake pedal.
The tow mode feature improves
transmission operation when towing a
trailer or a heavy load. All transmission
gear ranges are available when using tow
mode.
203
Explorer (CTW), enUSA, Edition date: 202007, Second-Printing TransmissionE161509